Client Implementation Manager Jobs

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work. Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked. You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor. Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver. Your role Stakeholder Management Serve as the primary client contact for delivery Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments. Build trusted relationships with client executive sponsor

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a dedicated Technical Account Manager (TAM) who will have the exciting opportunity to collaborate closely with our Logistics customers, guiding them in effectively and efficiently operating Altana's platform. As a TAM, you'll be the driving force behind user adoption, product enablement, and value realization, ensuring overall customer success. You'll be our customers' champion, serving as their day-to-day relationship manager, conducting regular check-ins, and leading Quarterly Business Reviews (QBRs). Additionally, you'll be instrumental in developing pipelines for product usage, up-selling, and cross-selling expansions. You Will Manage strategic accounts across the world’s largest logistics service providers, driving measurable impact through strong stakeholder alignment, adoption, and growth across global operations. Drive the onboarding and adoption process for new users, making sure they harness the full potential of Altana's offerings. Assist customers with in-depth analysis to optimize their experience and results. Collaborate with our product and implementation engineering teams to ensure successful delivery of customer contracts and consistent product improvements. Own customer calls and Quarterly Business Reviews, leveraging data-driven insights to astonish our clients while promptly relaying valuable feedback to the appropriate teams. Balance strategic thinking with tactical execution, connecting day-to-day account management with broader commercial and product goals. Collaborate with Account Executives to identify and capitalize on expansion opportunities, transforming them into reality. Be held accountable for effectively synthesizing and communicating feedback to the product team. About You 5+ years of account management e

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You’ll Do As a Partnership Manager Hybrid SMB, you’ll drive growth and impact by managing a defined territory, building lasting customer relationships, and delivering innovative solutions to K-12 clients. In this role you will: Cultivate new and long-term customer relationships, identifying key contacts and conducting impactful meetings. Expand existing programs and add new implementations through strategic cross-selling of Edmentum’s full portfolio. Navigate complex sales cycles and influence high-level decision makers to close deals. Prepare and deliver compelling sales presentations tailored to customer needs. Develop and execute a strategic territory plan to achieve ambitious objectives. Stay informed on funding options and market trends to maximize opportunities. Maintain accurate sales activity and forecasts in CRM systems. Ensure compliance with company policies and contribute to a culture of excellence. Who You Are You have a bachelor’s degree or equivalent experience in K-12 education. You bring at least two years of sales experience, including presentations and outreach. You are skilled in using CRM systems and managing client relationships. You possess strong communication, presentation, and time management skills. You are adept at articulating technical concepts and translating customer needs into solutions. You have a solid understanding of education and software markets. You excel at planning, organization, and multitasking. You are willing to travel

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You’ll Do As a Partnership Manager Hybrid SMB, you’ll drive growth and impact by managing a defined territory, building lasting customer relationships, and delivering innovative solutions to K-12 clients. In this role you will: Cultivate new and long-term customer relationships, identifying key contacts and conducting impactful meetings. Expand existing programs and add new implementations through strategic cross-selling of Edmentum’s full portfolio. Navigate complex sales cycles and influence high-level decision makers to close deals. Prepare and deliver compelling sales presentations tailored to customer needs. Develop and execute a strategic territory plan to achieve ambitious objectives. Stay informed on funding options and market trends to maximize opportunities. Maintain accurate sales activity and forecasts in CRM systems. Ensure compliance with company policies and contribute to a culture of excellence. Who You Are You have a bachelor’s degree or equivalent experience in K-12 education. You bring at least two years of sales experience, including presentations and outreach. You are skilled in using CRM systems and managing client relationships. You possess strong communication, presentation, and time management skills. You are adept at articulating technical concepts and translating customer needs into solutions. You have a solid understanding of education and software markets. You excel at planning, organization, and multitasking. You are willing to travel

Strata Information Group (SIG) is a trusted leader in higher ‑ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long ‑ standing and deeply embedded partner within the higher ‑ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands ‑ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. Help colleges and universities build secure, scalable identity and access management solutions. Strata Information Group (SIG) is seeking an experienced Identity and Access Management Consultant to partner with higher education institutions as they strengthen access, authentication, and identity management across their technology environments. You will assess existing IAM infrastructure, understand each client’s business and compliance needs, and guide practical solutions from discovery and design through implementation and ongoing support. This remote role is a strong fit for an IAM professional who brings deep technical expertise, thoughtful problem-solving, and a collaborative, client-focused approach. If you value meaningful partnerships and want your work to improve technology experiences for students, faculty, and staff, we invite you to learn more. Key Responsibilities: For each project, understand the client's business processes, security policies, and compliance requirements to be able to design IAM solutions that meet the client's objectives. Develop and implement IAM architecture that includes access control, authentication, identity management, and ensure solutions are scalable, secure, and meet the client's requirements. Maintain technical currency for the latest IAM tools

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As we scale Open Intelligence (OI) across global markets and expand our partner ecosystem, we are seeking a Senior Technical Project Manager to lead platform adoption, market onboarding and external data-partner integrations. This role will help transition OI from early market rollout into a robust, repeatable global operating model. You will establish scalable processes, playbooks and governance that enable consistent onboarding and adoption across markets. You will work at the intersection of data platforms, technical implementation, program execution and partner enablement, taking partner capabilities from post-commercial handoff through technical integration, testing, launch and ongoing operations. What you'll be doing: Lead and coordinate the technical onboarding and operational rollout of external data, supply-side and ad tech partners into the OI ecosystem. Facilitate implementation workflows, including cloud environment setup, tagging, application programming interface (API) and server-to-server (S2S) validation, testing and operational readiness. Work closely with Product an

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As Facilities Manager, you'll serve as the single point of contact responsible for integrated facilities management in critical environments, working closely with the Regional Manager and Corporate Real Estate team to deliver exceptional facility management services. You'll coordinate tenant requirements, manage service delivery, and ensure satisfaction while supporting the implementation of strategic short and long-term projects. This role requires you to develop and implement innovative programs, processes, and procedures that optimize operational efficiency, reduce costs, and maintain the highest standards of performance in mission-critical facilities. At JLL, we are collectively shaping a brighter way, and you'll play a vital role in managing complex budgets, overseeing vendor performance, ensuring regulatory compliance, and maintaining seamless operations in secure, critical environments where reliability and excellence are paramount. What your day-to-day will look like: Lead implementation of strategic short and long-term facility projects while ensuring uninterrupted day-to-day operations, communications, and critical infrastructure performance

CAPCO POLAND * We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Lead AI-powered banking innovation from ambition to measurable impact. The Role As an Engagement Manager within our AI Delivery Team, you will take overall accountability for the successful delivery of a strategic banking innovation project. You will bring together business, technology and senior stakeholders to turn ambitious ideas into structured, executable outcomes. You will establish effective governance, shape the use-case methodology and operating model, manage key decisions and maintain a clear delivery roadmap. Working at the intersection of banking, technology and AI, you will help ensure AI-enabled solutions are delivered responsibly, with appropriate human judgement, governance, review and escalation built into the approach. This is a highly visible role requiring strong delivery leadership, structured thinking and the ability to translate complex programmes into clear recommendations and compelling management-level communications. What You’ll Do Take overall accountability for project delivery, establishing clear governance, delivery disciplines, milestones and ownership across the engagement. Lead senior stakeholder engagement and decision management, translating complex topics into clear recommendations and using approved AI-enabled workflows where appropriate to improve insight, quality and delivery speed. Define and embed a structured methodology for identifying, assessing, prioritising and progressing AI use cases from opportunity through to implementation. Shape the target operating model and delivery roadmap, ensuring business, technology, governance and organisation

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Product Manager for Customer Identity & Access Management (CIAM), you will help shape and deliver how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. Working alongside senior product leadership, you will own the backlog and delivery for parts of the identity product area — authentication, authorization, and the user lifecycle — balancing security and compliance with a smooth user experience. You will partner day to day with Engineering and Security to turn requirements into shipped features. WHAT YOU’LL DO: Own the product backlog and contribute to the CIAM roadmap across consumer (policyholder), partner (distributor/agent), and workforce identity. Write clear requirements and user stories for identity capabilities - authentication (SSO, MFA, passwordless), authorization (RBAC/ABAC, delegated access), and the user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning). Work with Engineering and Architecture on identity protocol decisions and implementation (OAuth 2.0, OpenID Connect, SAML, SCIM). Contribute to build-vs-buy and platform evaluations for identity providers, and help maintain the integration approach across Zinnia products. Balance security, privacy, and usability — helping reduce friction while protecting against account takeover, credential stuffing, and abuse. Partner with Security, Risk, and Compliance to en

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Product Manager for Customer Identity & Access Management (CIAM), you will help shape and deliver how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. Working alongside senior product leadership, you will own the backlog and delivery for parts of the identity product area — authentication, authorization, and the user lifecycle — balancing security and compliance with a smooth user experience. You will partner day to day with Engineering and Security to turn requirements into shipped features. WHAT YOU’LL DO: Own the product backlog and contribute to the CIAM roadmap across consumer (policyholder), partner (distributor/agent), and workforce identity. Write clear requirements and user stories for identity capabilities - authentication (SSO, MFA, passwordless), authorization (RBAC/ABAC, delegated access), and the user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning). Work with Engineering and Architecture on identity protocol decisions and implementation (OAuth 2.0, OpenID Connect, SAML, SCIM). Contribute to build-vs-buy and platform evaluations for identity providers, and help maintain the integration approach across Zinnia products. Balance security, privacy, and usability — helping reduce friction while protecting against account takeover, credential stuffing, and abuse. Partner with Security, Risk, and Compliance to en

Overview: Guidepoint’s Client Growth teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint As a Senior Vice President, Client Growth, you will have a significant impact on strengthening client relationships to further develop our business across major Institutional clients. What You’ll Do: Manage the overall performance of client growth team across Greater China to achieve revenue growth targets and manage the daily operation of the team Build and maintain senior client relationships through frequent engagement with clients to explore new opportunities Work closely with the Client Service team to maintain/ ensure operational service quality and timely delivery on every project; conduct training when necessary Gather client feedback to deepen understanding of individual account/client needs, and support implementation of new measures Develop a strong knowledge and understanding of the competitive landscape and be able to effectively articulate our value proposition Support revenue generation via promotion of access to our platform of expertise and increasing our market share with the existing client base Meet with prospective and existing clients on a regular basis Offer and conduct presentations, workshops, trainings to clients What You Have: 8 to 10 + years of account/ relationship management, sales, business development or consulting experience (experience within expert network is highly desirable) Formed leadership and people management style to drive the success of team Demonstrated track record in managing and building senior-level relationships with existing clients to increase overall revenue Ability to understand and tr

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there Role Overview: We are looking for an experienced Project Manager to lead and deliver strategic initiatives within the banking sector. The role involves managing end-to-end project delivery, ensuring alignment with business objectives, regulatory requirements, and timelines while coordinating cross-functional teams across business, IT, and risk functions. Key Responsibilities: Lead the full project lifecycle from initiation to closure Define project scope, objectives, timelines, and deliverables Manage project plans, budgets, resources, and dependencies Coordinate cross-functional teams, including business, IT, risk, and compliance Ensure delivery in line with regulatory requirements (e.g., GDPR, AML, Basel, DORA) Identify, assess, and manage project risks, issues, and dependencies Drive governance, reporting, and stakeholder communication (incl. senior management) Oversee vendor and third-party delivery where applicable Ensure quality assurance, testing readiness, and successful implementation Support change management and business adoption activities Monitor project performance and ensure alignment with strategic goals Required Skills & Experience: Proven experience as a Project Manager in banking or financial services Strong understanding of banking operations, products, and regulatory land

Management Consultant – Insurance – London Markets Location: London (Hybrid) | Practice Area : Insurance, Business Consulting | Type: Permanent Shape the future of the London Market with Capco. The Role We’re seeking experienced London Market Consultants to join our growing Insurance practice. You’ll work across transformational projects with leading Lloyd’s and Companies Market participants, helping to modernise processes, implement digital platforms, and unlock the value of data. From market modernisation initiatives to regulatory compliance and data strategy, you’ll bring insight and delivery excellence to some of the sector’s most complex challenges. What You’ll Do Support client engagements and proposal development for London Market transformation initiatives Deliver consulting services including business analysis, project management, and data strategy Lead cross-functional Capco-client teams and manage senior stakeholder expectations Contribute to thought leadership and market insight activities within the London Market Drive collaboration across underwriting, claims, reinsurance, and technology teams What We’re Looking For Experience working with London Market entities such as syndicates, reinsurers, brokers, and MGAs Demonstrated success in leading large-scale transformation programmes within insurance Strong understanding of both business and IT functions - underwriting, claims, e-trading, policy admin Expertise in London Market processes and initiatives (e.g. Future at Lloyd’s, RPA, e-trading) Solid understanding of the project lifecycle from strategy to implementation and delivery Bonus Points For Experience in data governance, modelling, or analytics within insurance Exposure to agile methodologies and digital change frameworks Ability to identify areas for operational improvement and deliver continuous improvement strategies Effective collaboration with third-party vendors and external partners Prior consulting experience or strong internal transf

【About Appier】 Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier 's mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. 【About the role】 We are seeking for an intern for AIXPERT product team in Taiwan. He/She will cultivate strong relationships with our new and existing clients and assist them in strategizing and plan digital marketing campaigns to meet their goals. 【Responsibilities】 Cultivate strong relationships with clients. Identify key account growth opportunities with key stakeholders. Strategize and plan digital marketing campaigns to meet clients goals. Manage campaign launch and ongoing operations, including market research, troubleshooting, budget management and reporting. Assist clients to expand their usage and adoption of enterprise solution. Provide resources to answer clients’ questions, identifying needs for account customization and further implementation where applicable. Perform service delivery and first line technical support for the product implementation. Discussing the product definition, implementation, operation and clarifying issues with the customer. Assist in renewing client contract and cultivate upsell opportunities. Communicate consistently with clients throughout the contract lifecycle, escalating important issues where needed. Fully understand client requests, documenting and engaging appropriate resources. 【About you】 Have related experience or knowledge in digital marketing. Experience on operating Google Ads, Facebook, Apple Search Ads. Performance marketing or App optimization experience is a plus. Good at problem solving and cross-functional collaboration. Logically thinking and possess good time management abilities. Requires

Management Consultant – Commercial & Specialty Insurance Location: London (Hybrid) | Practice Area : Insurance | Type: Permanent Deliver strategic and technology-enabled transformation across Commercial & Specialty Insurance. The Role Capco is seeking a Management Consultant with strong Commercial and Specialty Insurance expertise to join our growing Insurance practice. This role combines business analysis, operating model design, and delivery leadership across complex transformation programmes. You will partner with leading insurers across Property, Liability, Marine, Energy, and other Specialty lines to modernise underwriting and claims processes, support post-M&A integration, and drive digital platform transformation. From shaping client strategy through to implementation and benefits realisation, you will play a central role in delivering meaningful change across the commercial insurance value chain. What You’ll Do Lead and support transformation initiatives across Commercial & Specialty Insurance, from discovery through to implementation Conduct current state assessments and design target operating models across underwriting, claims, and policy administration Define and document business and functional requirements, translating strategy into structured delivery artefacts Manage workstreams, stakeholder engagement, governance, and implementation support including testing and UAT Identify opportunities for digital enablement, platform optimisation, and operational efficiency improvements What We’re Looking For Strong experience within Commercial or Specialty Insurance, including London Market or broader corporate insurance environments Knowledge of Specialty lines such as Property, Liability, Marine, or Energy Demonstrable experience delivering business-led or technology-enabled transformation programmes Ability to bridge business and technology stakeholders within complex regulatory environments Strong communication, facilitation, and structured