Client Manager Jobs

Senior Manager, Client Success — 2 Locations. Apply via Workday.

About Sureify Sureify builds the digital platform life and annuity carriers use to sell, serve and grow. Our products — LifetimeACQUIRE, LifetimeAGENT, LifetimeSERVICE and CoreCONNECT — power quote-to-issue, agent portals, policyholder self-service and the data layer behind them. Carriers like Amica, AAA Life, Nationwide and Farmers rely on Sureify to support more than 1.5 million agent and policyholder interactions every month. About the role Sureify is hiring a Sr Program Manager to own delivery of a multi-year, multi-workstream carrier engagement. You will run it from Solution Design Workshop handoff through go-live and transition into managed services, landing it on scope, schedule and budget. You will report to the Sr. Director, Practice Lead, and work alongside Scrum Masters, Business Analysts, engineering, QA and product teams. You are the carrier's day-to-day delivery counterpart and the practice's source of truth on engagement health. What you'll do Lead multi-workstream programs Turn confirmed SDW scope into an integrated implementation plan: epics, milestones, dependencies and a resource-loaded timeline. Run several concurrent workstreams (platform configuration, integrations, forms, data migration, vendor deliverables) as one program with one critical path. Ensure successful execution of timelines, budget, scope and delivery quality across a large, complex program. Run kickoff and Sprint 0, including the client prerequisites checklist: forms, system access, credentials and sandbox environments. Own budget and commercial health Manage delivery to the fixed schedule including tracking hours used, estimate to complete, estimate at completion and variance reporting. Forecast overruns early and bring the Sr. Director a recommendation, not just a number. Maintain the SOW assumptions baseline, identify change-order triggers, and draft and negotiate change orders with the carrier. Manage risk and dependencies Own the RAID log and the query log of open carrier qu

The Senior Product Manager is a core Individual Contributor (IC) product role responsible for leading a complex, business-critical product area with significant dependencies, owning high-impact roadmap and product decisions over a multi-year horizon for the Client Libraries portfolio (MongoDB drivers across many programming languages, Object Document Mappers, and App Framework integrations) at MongoDB. You move beyond what data confirms to anticipate where customer needs and competitive dynamics are heading before the data makes it obvious, acting effectively even when signals are incomplete. You serve as a go-to domain expert and mentor across Product, Engineering, Design, and Go-To-Market (GTM) teams, turning ambiguous opportunities into clear business cases and leading cross-functional execution for developer-facing SDKs, drivers, ODMs (e.g., Mongoose, Entity Framework Core, Hibernate, Django), and framework ecosystems (Drizzle, Feast). This role can be in-office, flexible (hybrid), or remote in the United States. Responsibilities Vision & Strategy: Convert company and organizational strategy into a compelling vision and multi-year roadmap for the Client Libraries portfolio, making independent prioritization calls under incomplete information regarding major languages driving MongoDB Atlas growth, fast-growing ODMs, and strategic language communities Anticipatory Customer Discovery: Maintain deep market and customer knowledge across a complex domain, reading subtle signals across developers, framework maintainers, and enterprise buyers to anticipate unstated customer needs and competitive dynamics (including how AI-native tooling is reshaping developer expectations) Business Cases & Monetization: Turn ambiguous or untapped opportunities within or adjacent to your domain (such as new language drivers, framework integrations, or driver capabilities) into clear, actionable business cases, including packaging, adoption strategy, and revenue implications for M

The IT Systems Engineering team builds the systems and processes that keep Asana running: endpoint management, identity, and the enterprise applications every Asana employee uses every day. As Manager of IT Applications and Client Platform Engineering, you’ll lead four engineers: two on client platform, two on applications. You report directly to the Head of IT Systems Engineering. This is a player/coach role: you set direction, run planning, and step in on escalations and architecture decisions while your engineers own most of the day-to-day. Your primary depth is in endpoint engineering; you have enough SaaS administration background to lead the apps side without micromanaging it. We’re looking for someone who knows endpoint work deeply and is ready to grow as a manager. Your title history matters less than technical foundation and how you work with people. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you’re interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Lead and develop your team. Manage and mentor four engineers (two on CPE, two on Apps). Set priorities, clear blockers, and help each person grow. Own the client platform program. Set strategy and lead execution for Asana’s endpoint fleet: macOS, Windows, and mobile. This means MDM infrastructure, zero-touch deployment, software catalog, and OS lifecycle. We’re primarily an Apple shop with a growing Windows footprint. Strengthen endpoint security. Work with the Corporate Security team to harden our endpoint posture, respond to incidents, and build initiatives that connect security priorities and endpoints. Oversee the applications engineering function. Your Apps engineers manage the

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. Overview of the Role: In Mobi is seeking a driven, relationship-first Senior Sales Manager to quarterback a defined book of business across the US West region (covers the West Coast, Pacific Northwest, Mountain, and Texas) focused on Independent Agencies and Advertiser In-house teams. Embedded within a revenue pod alongside a dedicated Account Manager, and reporting to the VP, Ad Sales - North America, you will be the face of

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Asset Team is responsible for delivering transparent and reliable asset management experiences across crypto fund movements, portfolio visibility, transaction history and tax reporting. This role will establish a scalable product framework that supports tax reports and statements for users across different jurisdictions, based on applicable regulatory requirements and customer jurisdiction, address and tax-residency information. What You’ll Be Doing Define the long-term vision, strategy and roadmap for customer tax reporting, client statements and transaction history. Establish a scalable global tax reporting platform and expansion framework, enabling new markets and reporting requirements to be supported efficiently. Partner with Tax, Legal and Compliance teams to assess regulatory developments, determine product impact and prioritize regional initiatives based on regulatory risk, customer needs and business strategy. Own the development of the Tax Center, including tax documents, reporting status, transaction。 Lead integrations and product strategy for tax and reporting provider

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Asset Team is responsible for delivering transparent and reliable asset management experiences across crypto fund movements, portfolio visibility, transaction history and tax reporting. This role will establish a scalable product framework that supports tax reports and statements for users across different jurisdictions, based on applicable regulatory requirements and customer jurisdiction, address and tax-residency information. What You’ll Be Doing Define the long-term vision, strategy and roadmap for customer tax reporting, client statements and transaction history. Establish a scalable global tax reporting platform and expansion framework, enabling new markets and reporting requirements to be supported efficiently. Partner with Tax, Legal and Compliance teams to assess regulatory developments, determine product impact and prioritize regional initiatives based on regulatory risk, customer needs and business strategy. Own the development of the Tax Center, including tax documents, reporting status, transaction。 Lead integrations and product strategy for tax and reporting provider

Overview: The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy. Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions? If so, this Project Manager, Client Service position at Guidepoint may have your name on it. This is a hybrid position out of our Phoenix office. This role will primarily support our Athens-based Client Service team, helping ensure seamless coverage of client requests across time zones. What You'll Do: Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals Manage client requests including: project scope changes, expert scheduling and rescheduling, follow up queries for experts, as well as facilitating new project requests Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system Work closely with the Sales and Relationship Management teams to optimize client use of Guidepoint’s services Communicate with teammates in other offices to ensure seamless transitions between time zones on critical client requests Be knowledgeable of and follow any client-specific compli

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a GTM Program Manager in our New Markets - Europe area in Brazil ! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil. The GTM Engineering team orchestrates demand generation for Wellhub's commercial teams by building systems that deliver qualified opportunities to BDRs and Account Executives faster, with less manual effort. Operating at the intersection of Sales Development, Sales, Revenue Operations, and Marketing, you will own a GTMe workstream for a specific region and segment, acting as both the technical and strategic counterpart to your local Sales leadership. This is a hybrid role where you will design signal-based outbound strategies with Sales stakeholders, build them directly into our tech stack (Clay, Salesforce, Salesloft), and monitor performance to maximize ROI. YOUR IMPACT Design Signal Logic: Identify "why now" triggers for target accounts (e.g., job changes, tenure, company growth signals, CRM re-engagement). Architect End-to-End Outbound Plays: Own the execution flow:

Overview: Guidepoint’s Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Guidepoint is seeking qualified candidates for a Senior Account Manager - Financial Services on the Institutional Client Service team . This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage. This is a Hybrid position in our New York City office. What You'll Do: Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth Lead contract negotiations, pricing discussions, renewals, and commercial conversations Drive upsell, cross-sell, and package expansions across existing accounts Proactively meet clients in person and virtually to strengthen executive relationships Identify and activate new users within existing client organizations Develop account growth strategies and revenue plans in partnership with service leadership Monitor usage trends and intervene strategically to prevent churn Serve as senior point of contact for escalations and high-level client discussions Partner closely with client service teams to ensure flawless delivery and client satisfaction What You Have: 3+ years of experience in account management, relationship management, or consultative sales Proven track record managing renewals and negotiating contracts Demonstrated success driving upsell and cross-sell revenue Experience managing mid-sized to large B2B client portfolios Strong executive presence and ability to build C-level relationships Comfortable conduc

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! As a Technical Success Manager, you’ll be joining our Client Services team as Tier 2 support working with our APAC clients troubleshooting and resolving technical inquiries and bug fixes and helping clients utilize our platform in the most optimal way. Ultimately, you’ll be ensuring the technical health of our client portfolio. You’ll also act as a technical relationship manager providing best practices guidance with our clients via case and phone communications working in a timely and efficient manner to ensure compliance with defined SLO’s. As you will be working with our

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters : You’ll lead high-impact projects with real business outcomes Rapid Growth : We compress years of learning into months Merit Over Titles : Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for. About The Role: We are looking for a Account Development Manager to join our team and support our growing Hedge Fund client base. This individual will be

Seu bem-estar, nossa missão. Junte-se a uma empresa que torna o mundo mais saudável. CONHEÇA A GENTE Estamos revolucionando o bem-estar corporativo. Nossa plataforma conecta colaboradores do mundo todo aos melhores parceiros em exercício físico, mindfulness, terapia, nutrição e rotina de sono – tudo em uma só subscrição. Com base em Nova York e equipe na Europa, América do Norte e América do Sul, nossa missão é fazer de toda empresa uma empresa de bem-estar. A gente acredita que o trabalho deve ser gratificante, inspirador e equilibrado. Aqui, você vai encontrar uma equipe que valoriza bem-estar, colaboração e perspectivas diversas, em um lugar onde paixão e criatividade rompem limites para criar impacto de verdade. Suas contribuições vão ajudar a construir um mundo mais saudável, para você e milhões de pessoas globalmente. A OPORTUNIDADE Estamos contratando SMB Sales Account Manager para se juntar ao nosso time de SMB Sales em São Paulo ! Como SMB Sales Account Manager, você será responsável por impulsionar o crescimento da nossa operação no segmento de Mid-Market, liderando negociações consultivas do início ao fim com empresas de 501 a 1.000 colaboradores. Atuando na fronteira que antecede o segmento Enterprise, você conectará desafios estratégicos de negócio e bem-estar às soluções da Wellhub, trabalhando com equilíbrio entre fluxos inbound e outbound para gerar, negociar e converter oportunidades de alto impacto. Se você possui alto senso de dono, excelente capacidade de organização, mente curiosa e gosta de utilizar inteligência artificial para otimizar suas rotinas e acelerar resultados, essa é a oportunidade ideal para você! SEU IMPACTO Condução de Ciclos Comerciais Consultivos: Liderar negociações B2B Mid-Market com múltiplos stakeholders (RH, Finanças, C-level e Jurídico), navegando com profundidade e estratégia multithreaded. Gestão e Previsibilidade de Pipeline: Gerenciar e progredir oportunidades de entrada (inbound) e prospecção ativ

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Team: The Account Management team at Affirm is focused on building and growing long-term partnerships with our merchant partners, helping them maximize the value of their relationship with Affirm while driving mutual business growth. This team also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape solutions that drive successful outcomes for both our partners and Affirm. About the Role: Affirm is committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation. As a Key Account Manager, you will join a growing team driving value and growth with large strategic merchants. This is a high-profile, customer-facing role requiring outstanding results-oriented, relationship and program management skills. This role oversees a portfolio of Affirm’s strategic accounts with the goal of driving ambitious results across the business. Success in this role entails delivering strong results, collaborating across different teams and levels with key stakeholders, strong analytical skills and excellent executive presence including written and verbal communications. What You'll Do: Act as SEM and team lead across omni-retail for best practices on managing complex accounts, driving outcomes and building relationships You will oversee a large portfolio of key strategic accounts and will be responsible for developing and driving strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV). You will lead and execute sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelin

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Sales Development Senior Manager to join our Sales team in Berlin! This is a hybrid role, requiring a minimum of two days per week in our office. YOUR IMPACT Act as the direct leader and mentor for our front-line Business Development Representative (BDR) team, fostering a culture of growth and purpose. Conduct live call-shadowing and deep-dive reviews to sharpen your team's ability to communicate the transformative power of Wellhub. Take full accountability for a team of 5–8 BDRs, guiding their professional journey and ensuring they hit the milestones that drive our mission forward. Lead the interview process for new talent and execute a seamless onboarding program that gets new starters hitting "active" status within 30 days. Excellence in building strong partnerships with marketing and sales. Deeply understand the UK B2B ecosystem to teach your team how to position wellbeing as a "business-critical" priority for CHROs and CFOs. Pivot messaging based on market shifts to ensure Wellhub remains a vital solution for companies navigating industry headwinds. Manage the "speed-to-lead" for inbound inquiries, ens