Client Manager Jobs

Overview Role: Customer Success Manager Location: New York, NY (5 days/week in-office) Base Salary: $100,000-$130,000 Equity: Competitive Initial Equity Package + refreshers Experience: 3+ Years About Pillar Pillar is building the next-generation commodity risk management stack for the $10T physical economy. We combine real-time market data with AI-powered exposure modeling and automated trade generation to arm operators with precise protection from volatility. From instant execution to continuous monitoring, alerts, and recommendations, Pillar turns complex market risk into a fully managed, always-on hedging engine. We were founded in 2023 by the youngest macro market-maker at Barclays and a trading systems engineer at Coinbase, and have raised over $20M in capital from Andreessen Horowitz (a16z), Crucible Capital, Neo, DST Global and more. The Role Pillar's Customer Success Managers are the long-term partners to our clients. You'll own a portfolio of accounts end-to-end, driving adoption, value realization, retention, and expansion across commodity-exposed businesses that depend on Pillar to manage their price risk. This role sits at the intersection of relationship management, domain expertise, and commercial ownership. The right person can hold a credible conversation with a CFO about hedging strategy one day and troubleshoot an onboarding issue with a procurement team the next. You'll work closely with the executive team, AEs, and product to ensure clients are getting measurable value from Pillar and that Pillar is hearing clearly from the market. What You'll Own Client Relationship Management: Serve as the primary point of contact for your accounts, building trusted relationships with both day-to-day users and executive stakeholders. Take a consultative and prescriptive approach to driving outcomes, not just managing check-ins. Onboarding & Adoption: Own the post-sale experience from kickoff through full adoption. Work cross-functionally to ensure clients

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. Key Responsibilities Lead end-to-end project management for (Client) and other Tier-1 OEM customers, from project initiation through FATP ramp-up and mass production. Act as the primary customer interface, managing project timelines, deliverables, and communication to ensure alignment with client expectations. Collaborate with cross-functional teams (engineering, operations, supply chain, quality, procurement, and finance) to drive successful program execution. Manage project schedules, risks, and resource allocation to ensure on-time delivery and cost targets are met. Support contract negotiations and business terms with (Client) customers, ensuring alignment with company goals and profitability. Provide technical and business support during customer meetings, audits, and on-site visits. Drive NPI (New Product Introduction) readiness, FATP line setup, and factory ramp-up by coordinating between client teams and internal operations. Monitor material readiness, demand planning, and capacity to support business continuity and minimize production risks. Conduct regular project reviews with internal stakeholders and clients, escalating risks and driving corrective actions. Support business development initiatives by analyzing (Client)/OEM roadmaps, identifying growth opportunities, and contributing to proposals and pricing strategies. Benchmark industry practices and client requirements to optimize cost structure, quality, and efficiency across FATP programs. Build and maintain strong client relationships, serving as the liaison to ensure clear communication between client, internal teams, and contract manufacturers. Qualifications Bachelor’s degree in Business, Supply Chain Management, Engineering, or related field. 2+ years of exper

Project Manager – Wealth & Asset Management Location: London | Practice Area: Wealth & Asset Management | Type: Permanent Lead complex Wealth & Asset Management transformation across the Front, Middle and Back Office, driving operational excellence and successful post-integration outcomes. The Role We are seeking an experienced Project Manager to support large-scale Wealth & Asset Management (WAM) transformation programmes, with a focus on specialist change across the Front, Middle and Back Office, Operational Excellence and Post-Integration delivery. This role will play a key part in overseeing end-to-end transformation across the WAM value chain. You will work closely with client stakeholders, business, operations and technology teams to deliver operating model change, optimise processes and controls, integrate organisations and capabilities following mergers or acquisitions, and drive sustainable improvements to client and operational outcomes. As AI continues to reshape financial services, you'll be expected to embrace AI-enabled ways of working, using approved AI and automation tools to enhance productivity, accelerate analysis, improve delivery quality and support better client outcomes, while always applying human judgement and responsible AI practices. You'll also help clients identify opportunities to embed AI-enabled capabilities into programme delivery and future operating models where appropriate, supporting innovation while maintaining robust governance and oversight. What You’ll Do Lead complex WAM transformation initiatives spanning Front, Middle and Back Office, coordinating business, operations, technology and change teams to deliver successful outcomes. Drive Operational Excellence initiatives, identifying opportunities to optimise processes, strengthen controls, improve service delivery and realise measurable efficiencies through technology, automation and approved AI-enabled ways of working. Lead Post-Integration transformation, i

Who is Artefact? Artefact is a next-generation strategy and data consulting firm dedicated to transforming organisations through data and AI. We combine the rigour of top-tier strategy consulting with deep expertise in data, digital and analytics to help clients achieve tangible business impact. With 2,500+ consultants, data scientists and engineers, we work with global leaders such as Samsung, L’Oréal, Orange and Sanofi. Our Zurich office is at the heart of Artefact’s growth, advising clients on their most pressing strategic challenges — from AI strategy and governance to digital transformation roadmaps and new business model design. Main Responsibilities As an Engagement Manager in our Zurich or Lausanne office, you will work at the intersection of strategy consulting and data and AI delivery. You will: Strategy Development: Work with client leadership teams to address high-stakes questions. How can AI reshape our business model? How should we govern and organise for data? Which strategic programmes deliver the most impact? Structured Problem-Solving: Break complex challenges down into decisions a client can act on, combining consulting rigour with a working knowledge of what current AI can and cannot actually do. Solution Design: Turn a business question into a solution shape — what data it depends on, what kind of platform or product it should sit on, and what “good” looks like once it is built. You will do this alongside our data scientists and engineers, and you will be accountable for whether the design survives contact with production. Project Delivery: Run engagements end to end, from hypothesis framing and market and competitor analysis through to data maturity assessments, client workshops, governance design and implementation roadmaps. Feasibility & Economics: Own the answer to "will this work, and what will it cost". The evaluation approach, the unit economics per query or per case, and the point at which the business case stops closing. Client Enga

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role We are currently seeking a software engineering manager to join the Alternatives Data Management (ADM) team. Our team is building AI-powered data products and workflow solutions that unlock transparency, efficiency, and insight in private market investments. You’ll lead a full-stack team of engineers and collaborate closely with Product and Design to deliver client-facing features that will set us apart from our competitors. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Manage a small team of frontend and backend engineers that will grow as you do Own technical design and implementation for some of your projects to set a good example for the ICs Work with platform teams to deliver features with consistent capabilities Drive the career growth of your direct reports Stay up to date on industry trends, such as AI tooling, that can make the team more effective Collaborate with ADM engineering and product leads in the US, UK and India to drive team-wide process improvements and best practices Who you are B

Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. We are looking for a customer-focused Account Manager to build strong, long-term relationships with our clients and help them achieve success using our products and services. The Account Manager will act as a trusted advisor, ensuring customer satisfaction, driving retention, and identifying opportunities for growth within existing accounts. What would you do if hired? Serve as the primary point of contact for assigned customer accounts Build and maintain strong, long-term client relationships Understand customer goals, challenges, and business needs Drive customer adoption, engagement, and overall satisfaction Manage renewals and proactively address retention risks Identify and develop upsell and cross-sell opportunities Coordinate with internal teams (Sales, Support, Product, Professional Services) to deliver a seamless customer experience Track account health, usage, and performance metrics Conduct regular check-ins, business reviews, and success planning with customers Resolve issues and escalate when necessary to ensure timely resolution Maintain accurate account information and activity in CRM systems Who are we looking for? Skills & Abilities Strong relationship-building skills with the ability to establish trust and credibility at all levels of a customer organization Excellent written and verbal communication skills, including the ability to explain complex concepts clearly and concisely Problem-solving skills with the ability to anticipate challenges and proactively develop solutions Negotiation and influence skills to support renewals, expansion

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Opportunity We are seeking an established consulting leader—a current Big Four Director, Managing Director, or Partner-track Senior Manager—to spearhead our highest-stakes Energy & Utilities engagements. In this executive-level role, you will serve as the principal strategic architect for our most valuable power, gas, and renewable energy accounts globally. Leveraging the Celonis Process Intelligence platform, you will bridge the gap between macro energy sector strategies and modern cloud/AI execution models, moving clients from slide decks to realized operational value. The Impact You’ll Make 1. C-Suite Advisory & Value Architecture Peer-to-Peer Advisory: Partner directly with utility C-suite executives (CEOs, COOs, CFOs, Chief Sustainability Officers) to align macro pressures—decarbonization, grid modernization, and capital reallocation—with execution-level transformation roadmaps. Map Enterprise Digital Twins: Oversee the deployment of the Celonis Process Intelligence Graph to build systemic, end-to-end operational models of complex utility enterprises. Orchestrate $100M+ Business Cases: Direct the formulation of board-ready Celonis Value Assessments, delivering the economic justification, working capital improvements

About Appier Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role The Sales Manager, Advertising Solutions is responsible for selling and up-selling Ad Clouds (Appier's user acquisition platform) to new and existing clients and providing excellent service in support of team revenue goals. Key Responsibilities Proactively contact new and existing clients and educate, propose and secure buy-in on Digital Marketing Identify, propose and sell programs to targeted organizations within the target markets set out by the company Develop an understanding of client’s business, products, services, customer profile, marketing and business objectives, competitors and sales. Provide excellent level of professionalism and service in responding to general and customized client requests Be an influencer in digital marketing to businesses in the market Strong consultative sales approach to engage with CMOs/Head of Marketing to manage existing growth Responsible for special projects as assigned Requirements At least 2–3 years of digital advertising sales experience in overseas markets, or overseas Ad campaign management. Creative, problem solver with ability and experience in understanding needs of customers and delivering innovative solutions. Understanding on Digital & Mobile marketing industry. Outstanding written, communication and selling skills. Excellent negotiation skills with a proven track record of sales success. Strong commitment to sales and service with good interpersonal skills, initiative and follow through. Good connection and relationships with advertisers and medi

Overview: The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. The Intern will work alongside Associates, Research Managers and Project Managers in the Client Service team to support them with delivery on multiple projects in different industries. If you enjoy learning about different industry sectors and the opportunity to hone your communication and interpersonal skills; then look no further. Jumpstart Your Career with Guidepoint: The Internship is a paid, 3-month program with the possibility of extensions. It provides formal hands-on training and mentorship opportunities designed to cultivate a skill set that will be invaluable throughout your career. Depending on your performance, you may receive a return offer to be converted to full-time after your graduation. Who We Are: Team-oriented and collaborative Hard-working professionals who strive for excellence Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint What You’ll Do: Communication with experts globally using Japanese and English Recruit ahead of the curve if you know a client has continued interest in an area or a particular topic is “hot”/popular Conduct industry research across multiple sectors based on project needs in the team Data entry and updating of the CRM database Assist in onboarding administration and compliance of top industry subject matter experts into the Guidepoint network Assist the team and Project Managers with other administration and / or operational tasks Coordination of phone consultation sessions for subject matter experts

About Appier Appier is a Agentic as a Service company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role The Sales Manager(Individual Contributor) is a pivotal role responsible for driving sales growth, both through acquiring new clients and nurturing existing relationships, while delivering exceptional service to support our team's revenue objectives in the Hong Kong and South China market. Responsibilities Proactive Client Engagement: Initiate and maintain proactive communication with both new and existing clients, offering education, proposing solutions, and securing buy-in for Appier's advertising solutions. Targeted Program Sales: Identify, propose, and execute sales programs tailored to organizations operating within the target markets and sectors defined by the company. Client Understanding: Develop a deep understanding of clients' businesses, products, services, customer demographics, marketing strategies, competitive landscape, and sales needs. Pipeline Management: Efficiently manage your individual sales pipeline to optimize sales revenue while providing accurate and timely sales forecasts. Client Service Excellence: Respond to general and customized client inquiries with the highest level of professionalism and service quality. Digital Marketing Influence: Establish yourself as an influential figure in the local digital marketing sector, effectively engaging with Chief Marketing Officers (CMOs) and Heads of Marketing to facilitate existing growth. Strategic Relationship Building: Identify and cultivate strategic relationships, pinpointing key opportunities for new business developm

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Opportunity We are seeking an established consulting leader—a current Big Four Director, Managing Director, or Partner-track Senior Manager—to spearhead our highest-stakes Oil & Gas engagements. In this executive-level role, you will serve as the principal strategic architect for our most valuable Upstream, Midstream, Downstream, and LNG accounts globally. Leveraging the Celonis Process Intelligence platform, you will bridge the gap between macro energy transition strategies and modern cloud/AI execution models, moving clients from slide decks to realized operational value. The Impact You’ll Make C-Suite Advisory & Value Architecture Peer-to-Peer Advisory: Partner directly with Oil & Gas C-suite executives (CEOs, COOs, CFOs, Chief Sustainability Officers) to align macro pressures—capital discipline, decarbonization, yield optimization, and supply chain volatility—with execution-level transformation roadmaps. Map Enterprise Digital Twins: Oversee the deployment of the Celonis Process Intelligence Graph to build systemic, end-to-end operational models of complex oilfield, pipeline, or refining enterprises. Orchestrate $100M+ Business Cases: Direct the formulation of board-ready Celonis Value Assessments, delivering the

Technical Project Manager Particle41 is seeking a talented and versatile Technical Project Manager to join our innovative team, The ideal candidate will play the role of Scrum Master but work to understand the client’s product deeply, ensuring the successful execution of technical projects. This position requires a deep understanding of agile methodologies and the ability to effectively collaborate with both technical teams and stakeholder. In This Role, You Will: Technical Project Manager Project Leadership: Own the project roadmap and delivery plans. Define and track project goals, timelines, and success metrics. Manage risks and proactively address blockers. Agile Facilitation: Be the Scrum Master for the technical team, facilitating agile ceremonies (sprint planning, stand-ups, retrospectives). Track team velocity and ensure stories move forward effectively. Ensure adherence to agile standards, including "Definition of Ready" and "Definition of Done." Product Ownership Support: Collaborate with stakeholders to gather and clarify requirements. Assist in creating detailed user stories, acceptance criteria, and work breakdowns. Represent the customer’s perspective, ensuring the delivered solution meets expectations. Quality Assurance: Review team deliverables before client presentations to ensure quality and alignment. Facilitate internal sprint demos to gather team feedback. Technical Collaboration: Work closely with technical leads and engineers to align on technical goals and delivery timelines. Support the creation of technical documentation and ensure it aligns with project goals. Stakeholder Communication: Maintain regular communication with clients, ensuring transparency and alignment. Provide sprint reports and updates, highlighting progress, risks, and key decisions. Team Management: Foster a culture of accountability and ownership within the team. Support team members by removing roadblocks and enabling productivity. Encourage a collaborative, lean, and e

Overview: The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. Interview Process: Meet your Guidepoint Recruiter! Initial Candidate Screen Meet the Guidepoint Teams! Hiring Manager Interview Hiring Team Interview Mock Assessment Complete a stimulated client request and gain more insight into the role Mock Review Interview Interview Process Outcome Who We Are: Team-oriented and collaborative Hard-working professionals who strive for excellence Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. What you will own: Work with Project Managers and other team members to develop strategies for satisfying each client project request Operate in a sales environment to identify the best experts to join our network who provide consultant for client projects Utilize LinkedIn, press releases, case studies and the internet to identify the best experts for clients to get their strategic or investment questions answered Screen experts for their suitability for specific client projects and create professional profiles for client consideration Operate with a global teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors Experience you will bring: Bachelor’s degree or above Previous internship, volunteering or extracurriculars Skills you will bri

Overview: The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. Interview Process: Meet your Guidepoint Recruiter! Initial Candidate Screen Meet the Guidepoint Teams! Hiring Manager Interview Hiring Team Interview Mock Assessment Complete a stimulated client request and gain more insight into the role Mock Review Interview Interview Process Outcome Who We Are: Team-oriented and collaborative Hard-working professionals who strive for excellence Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. What you will own: Work with Project Managers and other team members to develop strategies for satisfying each client project request Operate in a sales environment to identify the best experts to join our network who provide consultant for client projects Utilize LinkedIn, press releases, case studies and the internet to identify the best experts for clients to get their strategic or investment questions answered Screen experts for their suitability for specific client projects and create professional profiles for client consideration Operate with a global teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors Experience you will bring: Bachelor’s degree or above Previous internship, volunteering or extracurriculars Skills you will bri

Health and Wellness Account Manager What our Account Managers do and why it’s important Cottingham and Butler’s Health and Wellness division is growing, and we are adding Account Managers to our team! Our Health and Wellness division partners with organizations to improve the health of their employees. As an Account Manager you will play an integral role in helping our clients achieve their goal of creating a healthier and more engaged workforce. Daily responsibilities include helping clients understand, implement, and utilize our world class wellness products and services. In practice, the core activities of the job include: Communication : setting up meetings with clients, explaining services, assisting with concerns, carrying out requests, etc. Administrative : putting in work behind the scenes to ensure seamless client implementation and launches of the products. Collaboration : working with teammates to deliver a quality experience for the clients across the board. Strength and skills necessary for success in the role As an Account Manager you will represent the company to our clients on a daily basis. For this reason, we are looking for several key characteristics that will be necessary to succeed in the role: outstanding communicator, highly organized, team oriented, and even keeled. We understand that not everyone has a background in this field which is why we are willing to train you on the technical details. It’s more important to us that you have the right interpersonal skills to fit the role. While we don’t expect you to be perfect in every part of the job right away, the traits mentioned above are essential for success in the position. Benefits Most Benefits start Day 1 Medical, Dental, Vision Insurance Flex Spending or HSA 401(k) with company match Profit-Sharing/ Defined Contribution (1-year waiting period) PTO/ Paid Holidays Company-paid ST and LT Disability Maternity Leave/ Parental Leave Subsidized Parking Company-paid Term Life/Accidental De