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Client Retention Specialist Jobs

8,075 active opportunities · Updated for October 2026

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Explore current client retention specialist jobs. Use filters to narrow by work mode, employment type, experience and date posted.

PH
Pulse Healthcare
📍 Nottingham• £25 – £30/hr
6mo ago

Job Title: Clinical Research Nurse Banding: Band 5/6 Location: Nottingham Hourly Pay Rate: £25 – £30 per hour Join a team driven by one purpose — improving global health outcomes. Our client is looking for a dedicated, NMC‑registered Nurse with at least 3 years experience working in clinical research, supporting innovative clinical trials across multiple therapeutic areas. What You’ll Do Carry out participant visits, observations, interventions and safety checks in line with study protocols and SOPs Complete pre‑screen assessments to support strong patient recruitment Build positive relationships that encourage participant engagement and retention Record, verify and enter study data accurately into source notes and CRFs/eCRFs Respond to data queries promptly Maintain a professional, supportive environment for participants and colleagues Participate in MDT meetings Act confidently in emergencies (e.g., cardiac arrest, anaphylaxis, critical incidents) What you will bring Valid NMC PIN A minimum of 3 years experience working in clinical research Strong clinical experience within a patient‑facing environment Excellent clinical assessment and observational skills Confident communicator with strong organisational skills Ability to work effectively in a fast‑paced research setting High attention to detail and accurate documentation Comfortable using electronic health record systems Apply Today If this sounds like your next step, we’d love to hear from you. Please submit your CV to apply. Why Pulse? At Pulse, you are valued. From the moment you register, our specialist consultants support your career every step of the way. You’ll gain access to exclusive roles through our preferred supplier status, along with ongoing guidance to help you secure the right placement.

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PH
Pulse Healthcare
📍 Sheffield• £25 – £30/hr
6mo ago

Job Title: Clinical Research Nurse Banding: Band 5/6 Location: Sheffield Hourly Pay Rate: £25 – £30 per hour Join a team driven by one purpose — improving global health outcomes. Our client is looking for a dedicated, NMC‑registered Nurse with at least 3 years of clinical research experience, supporting innovative clinical trials across multiple therapeutic areas. What You’ll Do Carry out participant visits, observations, interventions and safety checks in line with study protocols and SOPs Complete pre‑screen assessments to support strong patient recruitment Build positive relationships that encourage participant engagement and retention Record, verify and enter study data accurately into source notes and CRFs/eCRFs Respond to data queries promptly Maintain a professional, supportive environment for participants and colleagues Participate in MDT meetings Act confidently in emergencies (e.g., cardiac arrest, anaphylaxis, critical incidents) What you will bring Valid NMC PIN A minimum of 3 years experience working in clinical research Strong clinical experience within a patient‑facing environment Excellent clinical assessment and observational skills Confident communicator with strong organisational skills Ability to work effectively in a fast‑paced research setting High attention to detail and accurate documentation Comfortable using electronic health record systems Apply Today If this sounds like your next step, we’d love to hear from you. Please submit your CV to apply. Why Pulse? At Pulse, you are valued. From the moment you register, our specialist consultants support your career every step of the way. You’ll gain access to exclusive roles through our preferred supplier status, along with ongoing guidance to help you secure the right placement.

recruitment
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PH
6mo ago

Job Title: Clinical Research Nurse Banding: Band 5/6 Location: Leeds Hourly Pay Rate: £25 – £30 per hour Join a team driven by one purpose — improving global health outcomes. Our client is looking for a dedicated, NMC‑registered Nurse with at least 3 years experience working in clinical research, supporting innovative clinical trials across multiple therapeutic areas. What You’ll Do Carry out participant visits, observations, interventions and safety checks in line with study protocols and SOPs Complete pre‑screen assessments to support strong patient recruitment Build positive relationships that encourage participant engagement and retention Record, verify and enter study data accurately into source notes and CRFs/eCRFs Respond to data queries promptly Maintain a professional, supportive environment for participants and colleagues Participate in MDT meetings Act confidently in emergencies (e.g., cardiac arrest, anaphylaxis, critical incidents) What you will bring Valid NMC PIN A minimum of 3 years experience working as a clinical research nurse Strong clinical experience within a patient‑facing environment Excellent clinical assessment and observational skills Confident communicator with strong organisational skills Ability to work effectively in a fast‑paced research setting High attention to detail and accurate documentation Comfortable using electronic health record systems Apply Today If this sounds like your next step, we’d love to hear from you. Please submit your CV to apply. Why Pulse? At Pulse, you are valued. From the moment you register, our specialist consultants support your career every step of the way. You’ll gain access to exclusive roles through our preferred supplier status, along with ongoing guidance to help you secure the right placement.

recruitment
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PH
Pulse Healthcare
📍 Yorkshire• £25 – £30/hr
6mo ago

Job Title: Clinical Research Nurse Banding: Band 5/6 Location: Yorkshire Hourly Pay Rate: £25 – £30 per hour Join a team driven by one purpose — improving global health outcomes. Our client is looking for a dedicated, NMC‑registered Nurse with at least 3 years of clinical research experience, supporting innovative clinical trials across multiple therapeutic areas. What You’ll Do Carry out participant visits, observations, interventions and safety checks in line with study protocols and SOPs Complete pre‑screen assessments to support strong patient recruitment Build positive relationships that encourage participant engagement and retention Record, verify and enter study data accurately into source notes and CRFs/eCRFs Respond to data queries promptly Maintain a professional, supportive environment for participants and colleagues Participate in MDT meetings Act confidently in emergencies (e.g., cardiac arrest, anaphylaxis, critical incidents) What you will bring Valid NMC PIN A minimum of 3 years experience working in clincal research Strong clinical experience within a patient‑facing environment Excellent clinical assessment and observational skills Confident communicator with strong organisational skills Ability to work effectively in a fast‑paced research setting High attention to detail and accurate documentation Comfortable using electronic health record systems Apply Today If this sounds like your next step, we’d love to hear from you. Please submit your CV to apply. Why Pulse? At Pulse, you are valued. From the moment you register, our specialist consultants support your career every step of the way. You’ll gain access to exclusive roles through our preferred supplier status, along with ongoing guidance to help you secure the right placement.

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PH
6mo ago

Job Title: Clinical Research Nurse Banding: Band 5/6 Location: Hull Hourly Pay Rate: £25 – £30 per hour Join a team driven by one purpose — improving global health outcomes. Our client is looking for a dedicated, NMC‑registered Nurse with at least 3 years experience working in clinical research, supporting innovative clinical trials across multiple therapeutic areas. What You’ll Do Carry out participant visits, observations, interventions and safety checks in line with study protocols and SOPs Complete pre‑screen assessments to support strong patient recruitment Build positive relationships that encourage participant engagement and retention Record, verify and enter study data accurately into source notes and CRFs/eCRFs Respond to data queries promptly Maintain a professional, supportive environment for participants and colleagues Participate in MDT meetings Act confidently in emergencies (e.g., cardiac arrest, anaphylaxis, critical incidents) What you will bring Valid NMC PIN A minimum of 3 years experience working in clinical research Strong clinical experience within a patient‑facing environment Excellent clinical assessment and observational skills Confident communicator with strong organisational skills Ability to work effectively in a fast‑paced research setting High attention to detail and accurate documentation Comfortable using electronic health record systems Apply Today If this sounds like your next step, we’d love to hear from you. Please submit your CV to apply. Why Pulse? At Pulse, you are valued. From the moment you register, our specialist consultants support your career every step of the way. You’ll gain access to exclusive roles through our preferred supplier status, along with ongoing guidance to help you secure the right placement.

recruitment
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PH
Pulse Healthcare
📍 Middlesbrough• £25 – £30/hr
6mo ago

Job Title: Clinical Research Nurse Banding: Band 5/6 Location: Middlesbrough Hourly Pay Rate: £25 – £30 per hour Join a team driven by one purpose — improving global health outcomes. Our client is looking for a dedicated, NMC‑registered Nurse with at least 3 years experience working in clinical research, supporting innovative clinical trials across multiple therapeutic areas. What You’ll Do Carry out participant visits, observations, interventions and safety checks in line with study protocols and SOPs Complete pre‑screen assessments to support strong patient recruitment Build positive relationships that encourage participant engagement and retention Record, verify and enter study data accurately into source notes and CRFs/eCRFs Respond to data queries promptly Maintain a professional, supportive environment for participants and colleagues Participate in MDT meetings Act confidently in emergencies (e.g., cardiac arrest, anaphylaxis, critical incidents) What you will bring Valid NMC PIN A minimum of 3 years experience working in clinical research Strong clinical experience within a patient‑facing environment Excellent clinical assessment and observational skills Confident communicator with strong organisational skills Ability to work effectively in a fast‑paced research setting High attention to detail and accurate documentation Comfortable using electronic health record systems Apply Today If this sounds like your next step, we’d love to hear from you. Please submit your CV to apply. Why Pulse? At Pulse, you are valued. From the moment you register, our specialist consultants support your career every step of the way. You’ll gain access to exclusive roles through our preferred supplier status, along with ongoing guidance to help you secure the right placement.

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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This critically important role is responsible for providing consultative support to contracted Skilled Nursing (SNF) and Assisted Living (ALF) facilities. The Clinical Nurse for LTC (Long Term Care) will work collaboratively with other Omnicare disciplines to develop client relationships, aid in the retention and expansion of existing business, and help to ensure execution of contracted nursing reviews. This field position will cover the state of Washington, Oregon, Idaho, and Northern California. Travel will mostly be in the state of Washington with occasional travel to the others states listed. Expect to be traveling up to 4 nights a week, away from home. The Clinical Nurse Specialist/Infusion Educator LTC is responsible for the below, most of which must be completed on-site within LTC facilities: • Build strong client relationships by consistently delivering client interactions that develop trust and show value • Evaluate regulatory compliance and determine clinical education needs for our clients as it relates to pharmacy services • Conduct Quality Assurance audits to assist client facilities in preparation for regulatory surveys including: Auditing medication carts, medication rooms, observing medication pass, and sample resident chart reviews • Identify and provide recommendations regarding deficiencies and opportunities around drug inven

Excelauditing
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PH
Pulse Healthcare
📍 Doncaster• £25 – £30/hr
6mo ago

Job Title: Clinical Research Nurse Banding: Band 5/6 Location: Doncaster Hourly Pay Rate: £25 – £30 per hour Join a team driven by one purpose — improving global health outcomes. Our client is looking for a dedicated, NMC‑registered Nurse with at least 3 years experience working in clinical research, supporting innovative clinical trials across multiple therapeutic areas. What You’ll Do Carry out participant visits, observations, interventions and safety checks in line with study protocols and SOPs Complete pre‑screen assessments to support strong patient recruitment Build positive relationships that encourage participant engagement and retention Record, verify and enter study data accurately into source notes and CRFs/eCRFs Respond to data queries promptly Maintain a professional, supportive environment for participants and colleagues Participate in MDT meetings Act confidently in emergencies (e.g., cardiac arrest, anaphylaxis, critical incidents) What you will bring Valid NMC PIN A minimum of 3 years experience working in clinical research Strong clinical experience within a patient‑facing environment Excellent clinical assessment and observational skills Confident communicator with strong organisational skills Ability to work effectively in a fast‑paced research setting High attention to detail and accurate documentation Comfortable using electronic health record systems Apply Today If this sounds like your next step, we’d love to hear from you. Please submit your CV to apply. Why Pulse? At Pulse, you are valued. From the moment you register, our specialist consultants support your career every step of the way. You’ll gain access to exclusive roles through our preferred supplier status, along with ongoing guidance to help you secure the right placement.

recruitment
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Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is looking for an experienced and dynamic Business Marketing Lead for the UK to own and deliver our advertiser marketing strategy in support of growing one of our most important international markets. As part of Reddit’s country-led go-to-market model, you will be the marketing lead for client-direct advertisers in the UK, working closely with UK Sales leadership and partnering with our UK Agency Marketing Lead, who focuses on relationships with agency holding companies. You will shape how Reddit shows up to advertisers in the UK: defining the local market narrative, identifying growth opportunities, building demand, and bringing together the right marketing programmes to support acquisition, growth and retention across our customer base. This is a broad, commercially focused role for a marketer who enjoys connecting strategy with execution. You’ll combine market insight, storytelling, demand generation, events and sales partnership to build an integrated marketing plan that supports Reddit’s UK revenue ambitions. You’ll be part of Reddit’s European country marketing team, working closely with regional and global marketing specialists across Agency Marketing, Product Marketing, Insights, Marketing Operations, Communications and other cross-functional teams. What You’ll Do Build and Lead Reddit’s UK B2B Marketing Strategy Develop and deliver an annual UK marketing plan aligned with local business priorities and growth opportunities. Define a compelling UK market narrative and value proposition for Redd

artificial intelligenceai
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TI
THG Ingenuity
📍 Manchester• Full-time
3mo ago

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Ecommerce Manager is a core part of the Ingenuity client services team, with end-to-end responsibility for ecommerce strategy and performance across a client account. This is a high-ownership role that bridges trading and marketing - using data and insight to drive growth across the full customer journey, from acquisition through to retention. You’ll manage budgets, drive the digital strategy and delivery, own the trading calendar, coordinate channel activity, and act as the key day-to-day contact for your client. You’ll be supported by channel specialists across SEO, PPC, Paid Social, CRM, Affiliates, and more - and you’ll be the glue that keeps strategy aligned across all of them. Key Responsibilities: Trading & Site Performance Own site performance metrics including conversion rate, AOV, COS, bounce rate, and new vs. returning traffic - using GA4 and THG’s proprietary reporting platform to surface insights and drive decisions. Build and manage the trading calendar, including promotional plans, key events, and seasonal campaigns. Monitor and respond to competitor pricing, product, and promotional activity to ensure clients remain competitive. Identify and execute site optimisation opportunities across product pages, landing pages, category navigation, and UX. Ensure the site is always up to date with correct offers, banners, new product listings, and promotional content. Marketing & Chan

SEOrecruitmentCRM
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The Mid-Corp Relationship Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations Introduces solutions to clients in building and strengthening an effective portfolio; Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met; Identifies cross-sell opportunities to deepen and increase share of wallet; Maximizes client experience by proactive sharing markets updates, trend and intelligence Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB) Networks with clients to identify

artificial intelligenceai
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C
26 days ago

The Mid-Corp Relationship Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations Introduces solutions to clients in building and strengthening an effective portfolio; Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met; Identifies cross-sell opportunities to deepen and increase share of wallet; Maximizes client experience by proactive sharing markets updates, trend and intelligence Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB) Networks with clients to identify

artificial intelligenceai
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C
Coinbase
📍 Charlotte• Full-time• From $232.1K/yr
3mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Director of Premium & Wealth, you'll lead, scale, and deliver white-glove service for Coinbase's highest-value customers, including high-net-worth individuals, VIPs, and prosumers. You'll own the end-to-end Premium & Wealth operation globally, driving customer satisfaction, retention, and loyalty while building a high-performing organization of concierges, specialists, and supervisors. This role serves as the Head of our Charlotte, NC Center of Excellence and reports directly into CX leadership. What you'll do: Own the strategic vision and execution for Premium & Wealth, maximizing CSAT, retention, and revenue across Coinbase's highest-value user segments Lead 24/7 global operations including SLAs, backlog management, DSAT recovery, and regulatory guardrails for high-stakes cases involving funds at risk, large AUC, and complex trading disputes Partner cross-functionally with CX Strategic Programs, CX Intelligence, Sales, Compliance, Legal, and Risk to resolve executive escalations, accelerate product adoption, and drive VIP engagement Drive operational compliance across trading workflows, client suitability, execution quality, and complaint resolution in close partnership with Trading leadership and Compliance Build, mentor, and develop a high-performing global organization of Concierges, Premium Inbound Specialists, and Supervisors, fostering a cu

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President/Principal, South Division Lead - Identity and Security (I&S) Overview Mastercard’s Security Solutions organization (SSO) develops and delivers world-class risk and security products & services for Mastercard customers across the globe. The teams within this organization lead the creation and delivery of innovative solutions enabling consumers to experience simple yet secure digital experiences, however, and wherever they choose to interact. This role will lead the sales execution for Fraud, Identity, and other select security products, driving scale, retention, and growth across the South Division in LAC. Role Purpose This Vice President/Principal will lead the South Division Specialist Sales team for Mastercard’s Identity and Security (I&S) portfolio. The Vice President/Principal will be accountable for new business, adoption, revenue growth, and operational excellence across both new logo acquisition and existing client expansion. Key Responsibilities Strategic Leadership • Execute South Division GTM strategy for Mastercard’s Identity, Financial Crimes, Fraud Solutions and Cyber for Payments product lines. • Partner across the SSO business with the Ethoca, Risk Recon, and Recorded Future Sales teams, as well as across the entire Services business, to cr

N
NMI
📍 United States• Remote• $55K – $60K/yr
1mo ago

The Partner Success Specialist serves as the primary liaison between NMI's partners and internal teams, ensuring partners receive timely support and guidance throughout the merchant onboarding and account activation process. This role helps partners navigate merchant application submissions, resolves underwriting-related issues, provides support on residual payouts, pricing, and equipment inquiries, and coordinates across multiple internal departments to drive issue resolution. The Partner Success Specialist plays a critical role in partner growth and retention by proactively engaging assigned partners, removing barriers to merchant account approvals, and helping partners successfully board and activate merchant accounts. This is a remote role based in the US. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech Innovators and Technologists the freedom to focus on what they do best, liberating them from restricted payment solutions and giving them access to the latest payment technology now and in the future. How We Work - Our Core Values Be a Good Person, It's Simple. We treat everyone fairly and with resp

REMOTEfinancerecruitmentCRM
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