Client Retention Specialist Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Product Legal team is responsible for managing the legal and regulatory elements of the design, build and execution of our products and services. We work on some of the hardest technical, commercial, and regulatory problems around, and we’re looking for a product lawyer to join our team. In this role you will be a key advisor to Stripe’s product, engineering and partnerships teams, and will work on a diverse set of matters that straddle financial services, business processes, and technology. The ideal candidate is passionate about Stripe’s mission of helping businesses grow and thrive. We’re looking for someone who is a team player and willing to jump in on tasks of any size. Stripe operates within a complex and interwoven legal, regulatory, and financial partnership environment around the world. What you’ll do Counsel the global product team on a range of issues relating to the adoption of artificial intelligence in all facets of Stripe’s business, including data protection and privacy law, consumer protection, and product development Closely collaborate with teams across Stripe (including engineering, partnerships, privacy and security teams) to deliver pragmatic and actionable legal advice to your clients on a range of issues related to the product development lifecycle - from initial scoping to launch Draft, review, and update internal and external-facing foundational terms and documents for Stripe’s products and service o

【About Appier】 Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com. 【About the role】 As a Technical Solutions Engineer Intern, you will follow established guidelines and SOPs to help customers integrate and optimize our products, troubleshoot and explore technical issues, and provide expert guidance. Your main responsibility is to execute each task with precision and consistent service. - Efficiently follow established guidelines and SOPs to assist new clients with a smooth onboarding and go-live process. - Maintain a high degree of precision when documenting, communicating, and processing the work and issues to ensure every detail is accurately captured. - Create and update technical documentation, knowledge base articles, and FAQs to help both customers and internal teams. - Effectively communicate technical concepts and problems to both technical and non-technical teams. - Assisting in the evaluation and integration of generative AI tools and platforms into existing workflow. 【About you】 - Currently pursuing a Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field. - Basic knowledge of programming, algorithms, and data structures is required. - Excellent written, verbal communication skills, with the ability to collaborate effectively with teams. - A passion for technology and a desire to learn. - Able to utilize generative AI tools effectively. 【Nice to have】 - Familiarity with the components

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations US About the Role We are seeking a highly accomplished and strategic Account Executiveto join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical u

OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity You will have the opportunity to join a team responsible for designing the industry's leading Crypto trading system, including Spot, Margin, Perpetuals, Futures, Options, and various risk control models such as simple account, single-currency margin, multi-currency margin, and portfolio margin. This system supports daily trading volumes of over ten billion USD for both retail and institutional clients. What You’ll Be Doing The plumbing of the exchange. Order management, matching, margin, risk engine, lending/borrowing — across both spot and derivatives. When you ship, millions of trades route through your work the same day. Infrastructure that holds up where others can't operate. You'll work directly with Legal, Compliance, and local market teams — not to check boxes, but to design systems that clear the highest regulatory bar in finance. That bar is our moat. Outlearning the competition. Talk to traders, take apart competing systems, a

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity You will have the opportunity to join a team responsible for designing the industry's leading Crypto trading system, including Spot, Margin, Perpetuals, Futures, Options, and various risk control models such as simple account, single-currency margin, multi-currency margin, and portfolio margin. This system supports daily trading volumes of over ten billion USD for both retail and institutional clients. What You’ll Be Doing The plumbing of the exchange. Order management, matching, margin, risk engine, lending/borrowing — across both spot and derivatives. When you ship, millions of trades route through your work the same day. Infrastructure that holds up where others can't operate. You'll work directly with Legal, Compliance, and local market teams — not to check boxes, but to design systems that clear the highest regulatory bar in finance. That bar is our moat. Outlearning the competition. Talk to traders, take apart competing systems, a

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we're building the future of retail - and our Retail Account Management Team plays a critical role in shaping how the largest retail chains operate and grow on our platform. We are looking for a Retail Development Manager to join a senior team managing Wolt's strategic supermarket partnerships (Enterprise clients) in Kazakhstan. What you’ll be doing In this role, you'll be managing a portfolio of enterprise partners. As Manager, you will own the strategic relationships with key accounts, set team direction and goals, coach your team to deliver excellence, and oversee performance improvement initiatives. You will work closely with your partners, operational stakeholders, and the Retail lead to improve performance, solve operational challenges, and drive sustainable growth across the partnership while building a high-performing, motivated team. This is a fixed-term contract for maternity leave for 1.5 years. Day-to-day in this role: Guide complex negotiations and structure deals with key retail partners, elevating deal quality and ensuring strong commercial terms that benefit both Wolt and our partners. Build and maintain robust, strategic relationships with enterprise supermarket partners, deeply understanding their needs and identi

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors. Role Overview We are looking for a Product Manager to own currency expansion across Europe. Every new currency unlocks new corridors for our institutional clients, directly driving trading volume and revenue. Your mandate is to scale aggressively across the region: sourcing liquidity providers, standing up settlement rails with banking partners, navigating jurisdiction-specific compliance, and ensuring every currency you launch meets the reliability bar our clients expect. You will run your regional currency roadmap with independence. You will set pricing. You will prioritize engineering effort. You report to the PM for Payments & Currencies, who sets strategic prioritization for which currencies matter most based on payout corridor relevance. You own the how and the when. If you have shipped cross-border payment products, worked with banking or card network infrastructure, or built API-driven financial products across jurisdictions, this role will feel familiar. The difference is you will be doing it at the frontier of stablecoin-settled FX infrastructure, where the rails are new and the playbook is yours to write. What You'll Actually Do Own Corridor Launch. You own every currency in your European pipeline from Alpha through General Availability. You track Liquidity Partner onboarding, settlement rail readiness, compliance clearance, operational setup and pricing. You run readiness reviews, maintain the launch checklis

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Our team is looking for a Sales Development Representative (SDR) to join our sales organization. This isn't just about hitting call numbers; it's about strategically identifying, engaging, and qualifying high-value target accounts to generate significant pipeline and fuel Okta's continued market leadership. If you have a hunger for exceeding targets and a desire to work on complex, enterprise-level opportunities, we want to talk to you. This role offers a direct pathway to further your career in a dynamic, fast-growing cybersecurity environment. What You'll Do (Your Impact): Spearhead Strategic Outbound Prospecting: You'll own the identification and engagement of key decision-makers within target enterprise accounts, employing sophisticated, multi-channel outreach strategies (call, email, social selling, video). Generate High-Quality Pipeline: Go beyond lead generation. You'll deeply qualify, nurture, and convert prospects into sales-ready meetings and opportunities for our elite Account Executive team. Become an Okta Evangelist: Master Okta's value proposition and articulate how our solutions address critical business challenges and deliver tangible outcomes for diverse enterprise clients. Collaborate for Success: Partner closely with Account Executives, Field Marketing, and Product Specialists to develop targeted campaigns, refine messaging, and ensure seamless deal progression. Data-Driven Execution: Leverage our best-in-class SaaS toolkit (Salesforce, O

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across Commercial businesses (1-999 employees). Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. This is a hunter sales role where you’ll be responsible for the entire Sales process. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound pipeline generation activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Candidates should have at least one year of full sales-cycle experience from prospecting to closing deals, as well as a minimum of one year selling a complex and technical product or service. Curious, driven,motivated and creative as a sales person in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Experienced in carrying quota, with a proven track record of success Ideally, candidates should have Cantonese or Business Mandarin proficiency and prior tech-sales closing experience in the Hong Kong market to effectively partner with clients in those regions. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on da

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe's partners. Our goal is to drive growth through co-solutioning, education, and enablement with our partner ecosystem. You'll serve as a critical technical liaison to Stripe's Partner Development Managers, creating comprehensive technical business plans that identify, incubate, and bring to market service and solution offerings built on or with Stripe. A Partner Solutions Architect at Stripe is intellectually curious, entrepreneurial, and energized by building deep technical trust with partners. What you'll do Partner Solutions Architects build highly consultative, trusted relationships with executives and technical decision-makers to provide business and technical thought leadership. You'll become a trusted advisor for solving mission-critical business challenges, architecting solutions that help partners drive new monetization opportunities and growth. Responsibilities Work with key partners to build out their Stripe capabilities and solutions to drive scalable growth Develop and execute technical enablement plans tailored to partner maturity and product focus Lead technical discussions and solution deep-dives with partners on the value Stripe can provide to their clients Engage with CTOs and engineering leaders at key partners to share Stripe's technology roadmap, showcase the latest innovations, and define a sol

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organization. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial. What you’ll do As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth. Responsibilities: Work with key partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth Develop and execute enablement plans Be at the forefront of technical discussions & solution deep-dives with partners on the value Stripe can provide to their clients Engage with CTOs, engineering & other technical leads at key partners to share technology

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About North: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Why This Role? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-thei

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Our simple, automatic, and reliable Computer Backup product helped lay the foundation for this growth and continues to protect customer data around the world. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Product Manager , Computer Backup to join our team! About the Role We are looking for a Product Manager to lead strategy, execution, and growth for Backblaze’s Computer Backup product across consumer and business offerings. This role will own the roadmap for our desktop backup clients, web experiences, and associated admin tools. This is a highly hands-on role on a small, focused team. You will need to make thoughtful decisions about where to invest resources, align stakeholders around clear priorities, and drive progress through influence, collaboration, and conviction. Success in this role requires strong product instincts, data-informed decision making, and the ability to bring cross-functional teams together around a shared vision. What You’ll Do Own the end-to-end product lifecycle, defining vision and roadmap, leading discovery, and delivering high-quality features from concept t

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. You’d be joining a team of experienced sellers who target the largest multi-national organisations. We’re still in growth mode in our Large Enterprise space and YoY we’ve managed to secure some big wins with some incredible clients which still have upsell and cross sell opportunities; however we plan on growing this space hugely in the coming years so we’re looking for people who can deliver both whitespace land and expand but also expertly manage complex opportunities. As a Large Enterprise Account Executive you will: Go to market as an expert on both our Workforce and Customer identity cloud offerings. Establish a vision and plan for the accounts assigned in your territory by using a tiering approach. Build thorough account plans detailing customer strategy, financials, pains, objectives and stakeholders. Proactively drive your own top of funnel activity through Inmails, events, networking and other creative avenues always ensuring you have enough pipeline to hit your number. Equally utilise Sales Development (SDR’s & BDR’s), Marketing and the Partner ecosystem to help find and win new logo opportunities. Leverage upsell

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Dun & Bradstreet provides tools that help small businesses establish credibility, understand their business credit, and be seen as trustworthy by lenders, partners, and customers. We also offer data and insight solutions to help small businesses manage risk and find new growth opportunities as they scale. The Small Business Product organisation is on a journey to modernize how D&B engage with our small business clients, making it easier for them to do business with us by simplifying our product offerings, introducing new solutions based on customer feedback and providing more ways of buying from us, including e-commerce. We are now looking for our next Product Manager, sitting in our beautiful Warsaw office (on a hybrid basis) but working within a global team. Working closely with senior stakeholders, engineering, sales, and marketing, you’ll translate customer and market needs into clear priorities and deliver impactful product enhancements within the Small Business Product offerings. This role will also work closely with other Small Business GTM Managers to craft and execute a strategy that is driven based on customer feedback.