Client Retention Specialist Jobs

Req: CSQ427R98 Location: Tokyo, Japan The Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services life-cycle for our customers, from orchestrating the engagement to successful delivery and beyond. As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning, preparing, managing the delivery and follow-up of our professional services and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Field Engineering, Support and Product Teams on campaigns, programs, and content. You will report to the Director, Professional Services. The impact you will have: Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission Collaborate with the sales counterpart and engage early in the sales process to seek to understand our customers' needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions Identify opportunities for new services by understanding and addressing potential new use cases and the ability to articulate the business value in the upsell, or extension of services Performs as the Engagement Manager in the assigned area with full accountability for meeting/exceeding Professional Services and Training bookings and revenue targets Ability to articulate relevant customer success stories, services offerings, and metrics that demonstrate value to the customer Consult with clients to understand and analyze engagement scope, requirements, time, cost and benefits. Responsible for estimating, scoping and developing the statement of work documents as necessary Drive resolution of delivery challenges, address resource contentions, scoping issues and manage expectations What we look for: Strong fundamental knowledge around end-to-

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. We are looking for a Business Development Director to support the growth of our Finance & Risk Solutions business by developing new enterprise relationships and strengthening existing ones in environments. Key Responsibilities Drive growth in Finance & Risk Solutions (F&RS) by acquiring new strategic enterprise customers (New Logos) and expanding existing accounts Act as a trusted advisor for large, complex enterprise clients, managing senior internal and external stakeholders at a strategic level Lead complex, multi‑stakeholder sales cycles and influence governance, decision‑making, and budget processes Design and deliver client‑specific solutions across Finance & Risk, Third Party Risk, Compliance, and Governance use cases Execute cross‑ and upselling initiatives across the full customer lifecycle to maximize account value Conduct workshops, solution demos, POCs, and value‑realization sessions to clearly articulate business impact Build and maintain robust account and quarterly business plans covering pipeline, key deals, opportunities, and risks Essential Requirements: 5–8 years of experience managing and growing large, complex enterprise customers Experience in data, SaaS, or data ‑ driven solution environm

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. In this role, you will be directly responsible for ensuring the success of Gong’s largest clients by providing strategic guidance, driving customer transformation journeys, and building long-lasting relationships with key stakeholders. You will work closely with the Sales and Customer Success teams to align Gong’s solutions with the revenue goals of senior leaders, guiding our enterprise customers from point solutions to long-term, autonomous revenue AI transformation. You will leverage Gong’s maturity model to assess clients’ current revenue operations, uncover challenges, and help develop multi-year roadmaps that drive business outcomes. By collaborating with various internal teams, including Sales, Product, Implementation, and C-suite executives, you will play an instrumental role in transforming Gong's relationships with its largest customers, ens

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. OVERALL ROLE: The Technical Manager will (lead a team to) manage the day-to-day M&E Operations and activities for the assigned property/facility, and be the on-site key point of contact for key location stakeholders. The role will assume overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk. MAJOR RESPONSIBILITIES ▪ Operations Management: ● Establish Engineering & Operational procedures and roll out the same for site staff ● Establish contacts with local authorities on the facility related issues and maintain the relationship. Responsible for all legal & authorities related compliances pertaining to facility & engineering systems ● Plan and manage the budgets for Engineering & Operational contracts ● Carry out Technical Audits for all installations at periodical intervals ● Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations ● Plan & take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility ● Responsible for planning a critical spares list for all installations as per manufacturer's recommendations and inventory ● Responsible for development of all maintenance related schedules and shutdowns in consultation with Clients / OEMs ● Periodically inspect the logbooks, checklists and PPM schedules for a better management of Engineering systems ● Work towards the 'ZERO' down time and set

Overview Role: Account Executive Location: New York, NY (5 days/week in-office) Base Salary: $110,000-$180,000 Equity: Competitive Initial Equity Package + refreshers Experience: 3+ Years About Pillar Pillar is building the next-generation commodity risk management stack for the $10T physical economy. We combine real-time market data with AI-powered exposure modeling and automated trade generation to arm operators with precise protection from volatility. From instant execution to continuous monitoring, alerts, and recommendations, Pillar turns complex market risk into a fully managed, always-on hedging engine. We were founded in 2023 by the youngest macro market-maker at Barclays and a trading systems engineer at Coinbase, and have raised over $20M in capital from Andreessen Horowitz (a16z), Crucible Capital, Neo, DST Global and more. The Role We're looking for a driven Account Executive to own the full sales cycle at Pillar, from first outreach to close. This is a high-impact, quota-carrying role at the center of Pillar's commercial engine. You'll work directly with commodity-exposed businesses to help them understand their price risk and show them exactly how Pillar solves it. The right person is commercially driven, intellectually curious about how physical businesses manage risk, and energized by the challenge of converting cold prospects into long-term clients. You'll be an early sales hire with direct exposure to the executive team and meaningful influence over how Pillar's GTM motion scales. What You'll Do Hunting: This is a full-cycle AE role. You will be responsible for prospecting into accounts, mapping out new logos, and finding creative ways to close business. You're not waiting for leads to come to you. Consultative Selling: Run discovery calls and demos that speak credibly to CFOs, heads of procurement, and treasury teams. Deeply understand each prospect's commodity exposure profile and build tailored proposals and ROI cases that show exactly how Pilla

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical briefings / presentations to potential clients Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc. Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role Able to sit up to 4 hours, traveling to and fr

Come build what the market has been missing. Octaura is a technology company transforming how some of the world’s largest, least digitized markets operate. In loans and CLOs, trillions of dollars still move through phones, emails, and PDFs because the right infrastructure hasn’t existed — until now. We’re applying AI, real-time data, and modern software design to asset classes long overlooked by fintech. Our platforms turn fragmented information into intelligence, manual workflows into automation, and legacy conventions into scalable market infrastructure. You’ll join a high-impact, collaborative team building the systems these markets need to become more transparent, efficient, and connected. The role in a nutshell The Cloud Operations Engineer is responsible for building out our operations platform, ensuring efficiency through automation, deploying product updates, identifying production issues and implementing strategic integrations that meet our clients’ needs. The ideal candidate will have good communication skills, a well-rounded understanding of Enterprise Architecture, and an automation background with experience running production environments at scale. The candidate will help develop new architectural patterns for emerging products, contribute to environment standardization, develop new monitoring and security tools, and contribute to maintaining operational BAU. This is an exciting time for Octaura as we are rapidly growing and are looking for energetic, collaborative and driven thinkers to join us! Please note this role is based out of our NYC office and our current structure is 4 days (Mon-Thurs) in the office, 1 day from home. Core responsibilities Contribute to operational readiness and platform stability by proactive automation and reactive environment support Develop and maintain a platform of integrated systems and tooling to support Agile and DevOps practices across a diverse set of workflows

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical briefings / presentations to potential clients Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc. Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role Able to sit up to 4 hours, traveling to a

CSQ227R247 The Engagement Manager is responsible for helping customers accelerate value through the adoption of the Databricks platform working with them defining and orchestrating the required engagement to ensure success. As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning, preparing, managing the delivery and follow-up of our professional services and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Field Engineering, Partners Support and Product Teams on campaigns, programs, and content. You will report to the Sr. Director, Professional Services The impact you will have: Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission Collaborate with the sales counterpart and engages early in the sales process to seek to understand our customer's needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions Identify opportunities for new services by understanding and addressing potential new use-cases and the ability to articulate the business value in the upsell, or extension of services Develop commercial models including leveraging Databricks and Partner investment vehicles to help address our customer budgetary constraints for success. Performs as the Engagement Manager in the assigned area with full accountability for meeting/exceeding Professional Services and Training KPIs. Ability to articulate relevant customer success stories, services offerings, and metrics that demonstrate value to the customer Consult with clients to understand and analyze engagement scope, requirements, time, cost and benefits. Responsible for estimating, scoping and developing the statement of work documents as necessary Drive resolution of delivery challenges, address resource contention

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Become an Engineering Manager / Senior Engineering Manager at Bloomreach and lead our Infrastructure team as a core foundation for product engineering. In this role, you will own the platform capabilities that power personalization across our clients’ websites and mobile apps, enabling fast experimentation and multi-variant testing at scale. You will lead the team responsible for our core infrastructure stack - Google Cloud Platform (GCP), databases, observability platform, and Kubernetes, and partner closely with Product, Security, and application engineering teams to ensure our platform is reliable, scalable, secure, cost-efficient, and developer-friendly. Your leadership and strategic direction will impact hundreds of millions of end customers across diverse e-commerce verticals. This is a full-tim

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Become an Engineering Manager / Senior Engineering Manager at Bloomreach and lead our Infrastructure team as a core foundation for product engineering. In this role, you will own the platform capabilities that power personalization across our clients’ websites and mobile apps, enabling fast experimentation and multi-variant testing at scale. You will lead the team responsible for our core infrastructure stack - Google Cloud Platform (GCP), databases, observability platform, and Kubernetes, and partner closely with Product, Security, and application engineering teams to ensure our platform is reliable, scalable, secure, cost-efficient, and developer-friendly. Your leadership and strategic direction will impact hundreds of millions of end customers across diverse e-commerce verticals. This is a full-time rol

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team In this role, you'd be joining the Professional Services team. Our team's mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe. As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team's core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management. What you'll do As an Implementation Consultant, you'll manage the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You'll proactively develop and manage integration architecture, change management strategy, and timelines. You'll collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients. Responsibilities Own the full onboarding cycle for mid-market and enterprise companies from contr

Ice Miller seeks a mid-level associate to join our finance practice group in our New York office. Ideal candidates will have three (3) to five (5) years of experience. About the Role: Successful candidates will work with our business group across several offices, representing lenders and borrowers in varied and complex financial transactions with a particular focus on the financing of private equity acquisitions and both senior and mezzanine debt transactions. Significant prior experience with structuring, documenting, and closing financing transactions in a wide variety of industries required. The ideal candidate will have knowledge and experience with all aspects of complex financing and acquisition transactions on both the borrower and lender sides. Candidates also must have excellent written and oral communication skills, have a team-oriented mentality, and be a motivated self-starter with strong credentials. Responsibilities: Participate in management of all aspects of finance transactions, including negotiation, documentation, and closing Work on sophisticated and complex finance transactions on behalf of clients in the middle-market Work directly with clients and participate in business development activities Delegate to and supervise the work of junior associates in the business group Have opportunities for advancement in a collegial environment Requirements: J.D. from an accredited law school with strong academic credentials At least five (3) years of experience practicing law in a law firm and/or in-house environment Active law license in New York Strong written and oral communication skills Excellent analytical skills and business judgement Demonstrated ability to work effectively both independently and as part of a team Must have permanent authorization to work in the United States What We Offer: Competitive compensation in a collegial, mid-size firm environment Quality benefits, including medical, dental, vision, and retiremen

REQUISITOS MANDATÓRIOS Projetos de sistemas submarinos Conhecimento da API-2SK Domínio do Pacote MS-Office Inglês intermediário" EXPERIÊNCIA Solida experiência prévia comprovada atuando em projetos de desenvolvimento da produção de campos offshore, ou indústria SURF/SPS; ESCOLARIDADE Nível Superior Formação: Bacharelado em Engenharia Civil, Mecânica, Naval, Petróleo, Materiais ou Metalurgia" ATRIBUIÇÕES Diligenciar a documentação técnica do projeto; Diligenciar as Listas de Documentos dos contratos que atenderão ao projeto de acordo com os requisitos contratuais, com foco no planejamento e controle do fluxo de aprovação de forma integrada com o cronograma do projeto; Diligenciar o fluxo de respostas de consultas técnicas conforme descrito nos anexos contratuais; Administrar interfaces com as áreas responsáveis, com foco no controle da documentação técnica do Projeto e saneamento das pendências para avanço do desenvolvimento do projeto; Preparar apresentações gerenciais e relatórios; Realizar análise crítica de comentários da CLIENTE sobre os documentos, com foco no escopo contratado; Planejar, participar e conduzir as reuniões técnicas do projeto, realizando os registros ata de reunião; Suportar a administração da fiscalização de campo com toda a documentação técnica necessária para a execução das atividades; Diligenciar a elaboração de data books dos contratos; Elaborar, analisar e controlar ações relacionadas aos planos de ação de engenharia; Prestar suporte técnico para análise de RO, cartas e outros tipos de correspondências previstas no contrato; Atuar nas interfaces técnicas com o contrato do FPSO, da Ancoragem e Flexíveis e outros pertinentes ao projeto; Avaliação e emissão de relatório sobre a qualidade das evidências apresentadas pela EPCIsta para suporte à medição dos serviços de engenharia do contrato EPCI e de outros contratos pertinentes ao projeto; Emitir comentários técnicos em documentos de engenharia; Participar de

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Partner Sales Manager for Systems Integrators at Anthropic, you'll own a portfolio of global and regional SI partners and be responsible for the revenue they drive. This role sits at the intersection of partnerships and sales — you'll build trusted relationships with senior stakeholders at firms like Accenture, Deloitte, and PwC, and align on joint go-to-market plans. Your main stakeholders will be sales leaders at Anthropic - helping them to land and expand enterprise deals where partner involvement is the difference between winning and not. This is an early-stage motion, which means the playbook is still being written. You'll have real influence over how we engage SIs, what good looks like for partner-sourced pipeline, and how we equip integrators to build durable Claude practices inside their organizations. You'll report to the Head of Partner Sales and work closely with Sales, Solutions Architecture, Customer Success, and Product to make sure our partners have what they need to close — and to deliver transformative AI solutions for their clients. Responsibilities: Work directly with Sales Leaders, Account Executives and Solutions Architects, bringing the partner into the sales cycle at the right moments and ensuring clear roles, clean handoffs, and shared accountability for outcomes Build relationships across multiple levels of the partner organization — from practice leads and delivery teams to alliance executives — and serve as their primary point of contact at Anthropic Own the commercial relationship with a portfolio of assigned SI partners, driving partner-sourced and partner-influenced revenue against def