Client Retention Specialist Jobs

Présentation du poste : Au sein de l’équipe technique d’Artefact, vous rejoignez une communauté de Software Engineers intervenant en tant qu'architectes et développeurs auprès de grands groupes mondiaux. Dans un contexte de forte accélération autour de la Data et de l’IA Generative, vous intervenez pour répondre à des problématiques stratégiques et complexes d'ingénierie logicielle. Ce qu’on attend de vous : En tant que profil Senior, vous concevez et déployez des architectures robustes (Data Platforms, Agentic Platforms), tout en encadrant les choix techniques et la qualité des livrables. Vous jouez un rôle clé dans l'épanouissement de l'équipe à travers le mentoring, les revues de code et le partage de bonnes pratiques sur des stacks modernes. Vos missions : Concevoir et déployer des architectures Data & IA complexes et scalables (ex. architectures Médaillon, solutions multi-agents LangGraph sur Kubernetes). Construire des Data Platforms robustes sur GCP, AWS, Azure ou Snowflake en appliquant les principes de l'Infrastructure as Code (IaC). Intégrer les technologies GenAI et LLM au sein de systèmes complexes (orchestration, évaluation, contrôle) et utiliser des coding agents au quotidien pour optimiser la productivité. Garantir la qualité du code, la sécurité et la performance des livrables en appliquant les meilleures pratiques de Software Engineering. Accompagner et faire monter en compétences les membres de l'équipe à travers des revues de code formatrices et du mentoring. Défendre et soutenir de manière pédagogique des convictions techniques fortes auprès des clients et des équipes. Participer activement à la vie de la communauté technique (Guildes, Talks Tech, REX) et au partage de connaissances. Profil recherché : Expérience & Mindset : Profil Senior ingénieux, curieux et exigeant, disposant d'une solide expérience en ingénierie logicielle et sur des architectures complexes en production. Résolution de problèmes : Capacités d'

Location: Chicago, IL | Minneapolis, MN While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in various cities around the Central US. Mission We are looking for experienced pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Enterprise SA defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the High Tech and Manufacturing space Outcomes You work with multiple clients as the main technical voice for Databricks. You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy You implement the technical strategy in the account, in close understanding of the strategy. You build a movement of technical champions within the account. You align technical strategies around Databricks solutions. You provide structured mentorship for other team members. Gain the respect of your peers based on your experience, insight, and contributions. Competencies: Proficiency at establishing virtual teams, and leading them to ultimate success within the account. Experience working very large (> $1m ARR), global accounts. Form relationships with executives and influencers. Present a convincing point-of-view to important decision-makers that leads them down a path of success. Technical in big

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is empowering ambitious sales professionals to join our team as Account Executives. In this role, you'll transcend traditional sales, becoming a trusted advisor and strategic partner to our customers. You'll be at the forefront of driving significant revenue growth by managing and expanding relationships within a portfolio of accounts. This is your chance to leverage your strategic thinking and sales acumen to navigate complex deals and deliver transformative solutions that directly impact our clients' success. At Smartsheet, we provide a leading cloud-based platform for work execution, enabling organizations to plan, capture, track, automate, and report on work at scale. We are committed to fostering a culture of trust and innovation, empowering our team to deliver exceptional value to our clients. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You will: Drive Strategic Growth: Exceed software and services sales targets by developing and executing strategic account plans for clients. Cultivate Executive Relationships: Build and nurture strong relationships with C-level executives and key decision-makers, positioning Smartsheet as a strategic partner. Navigate Complex Deals: Lead complex, solution-based sales cycles, aligning Smartsheet's capabilities with clients' strategic objectives and driving significant deal closures. Proactive Opportunity Identification: Identify and capitalize on expansion opportunities within existing accounts, ant

Who we are At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Open AI, Anthropic, Stripe, Walmart and Google. Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do. Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here. Note: This position is fully remote and open to candidates based anywhere in Portugal. About the Role As a Senior Product Designer at Fluxon, you'll lead design end-to-end on ambitious projects, often working directly with founders and product leads to shape what gets built. We are looking for design generalists, someone who owns the design surface, thrives in ambiguity, and cares as much about why something gets built as how it ships. While specific responsibilities may differ from project to project, you will: Partner with founders, product leads, and other stakeholders to turn business goals into experiences customers love Lead design end-to-end, from discovery and research through interaction design and production-ready execution, calling the right level of depth for each project Make the right call when user needs, technical constraints, and business goals pull in different directions Collaborate closely with clients, PMs, and engineers to set

Who we are At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Open AI, Anthropic, Stripe, Walmart and Google. Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do. Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here. Note: This position is fully remote and open to candidates based anywhere in Poland. About the Role As a Senior Product Designer at Fluxon, you'll lead design end-to-end on ambitious projects, often working directly with founders and product leads to shape what gets built. We are looking for design generalists, someone who owns the design surface, thrives in ambiguity, and cares as much about why something gets built as how it ships. While specific responsibilities may differ from project to project, you will: Partner with founders, product leads, and other stakeholders to turn business goals into experiences customers love Lead design end-to-end, from discovery and research through interaction design and production-ready execution, calling the right level of depth for each project Make the right call when user needs, technical constraints, and business goals pull in different directions Collaborate closely with clients, PMs, and engineers to set t

Who we are At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Open AI, Anthropic, Stripe, Walmart and Google. Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do. Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here. Many of our team members call the Bay Area home, but this role is fully remote across North America. About the role You'll act as both a product leader and strategic advisor, partnering closely with clients to shape product direction, navigate complex decisions, manage delivery, and build long-term relationships. As the primary point of contact for your engagements, you'll balance customer needs, business goals, technical constraints, and commercial considerations to deliver exceptional outcomes. We’re looking for someone who craves having real impact and ownership. While specific responsibilities may differ from project to project, you will: Develop expertise in a variety of customer domains such as AI, healthcare, SaaS, eCommerce, and many others Build deep partnerships with startups and tech leaders alike to understand their product, users, and help drive key strategic decisions Establish a clear product vision and connect the dots across

Who we are At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Open AI, Anthropic, Stripe, Walmart and Google. Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do. Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here. Many of our team members call the Bay Area home, but this role is fully remote across North America. About the role You'll act as both a product leader and strategic advisor, partnering closely with clients to shape product direction, navigate complex decisions, manage delivery, and build long-term relationships. As the primary point of contact for your engagements, you'll balance customer needs, business goals, technical constraints, and commercial considerations to deliver exceptional outcomes. We’re looking for someone who craves having real impact and ownership. While specific responsibilities may differ from project to project, you will: Develop expertise in a variety of customer domains such as AI, healthcare, SaaS, eCommerce, and many others Build deep partnerships with startups and tech leaders alike to understand their product, users, and help drive key strategic decisions Establish a clear product vision and connect the dots across

Who we are At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Google, OpenAI, Anthropic, Walmart and Stripe. Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do. Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here. Note: This position is fully remote and open to candidates based anywhere in Poland. About the role As a Staff Software Engineer at Fluxon, you'll drive the end-to-end delivery of products to market while learning, contributing, and growing in partnership with our leadership team You'll be responsible for: Guiding project delivery all the way to the user, leading projects, building and iterating in a dynamic environment Partnering directly with clients to understand their needs, and achieve business goals Defining product requirements, identifying appropriate system designs and planning development in partnership with our Product and Design teams Supporting development of a healthy and effective engineering culture You'll work with a diversity of technologies, including: Languages TypeScript/JavaScript, Java, .Net, Python, Golang, Rust, Ruby on Rails, Kotlin, Swift Frameworks Next.js, React, Angular, Spring, Expo, FastAPI, Django, SwiftU

Who we are At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Google, OpenAI, Anthropic, Walmart and Stripe. Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do. Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here. Note: This position is fully remote and open to candidates based anywhere in Poland. About the role As a Senior Software Engineer at Fluxon, you'll have the opportunity to bring products to market while learning, contributing, and growing with our team. You'll be responsible for: Driving end-to-end implementations all the way to the user, collaborating with your team to build and iterate in a dynamic environment Engaging directly with clients to understand business goals, give demos, and debug production issues Informing product requirements, identifying appropriate technical designs in partnership with our Product and Design teams Proactively communicating progress and challenges in your work and seeking help when you need it Performing code reviews and cross-feature validations Providing mentorship in your areas of expertise You'll work with a diversity of technologies, including: Languages TypeScript/JavaScript, Java, .Net, Python, Golang,

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Who We Want Content Moderators expeditiously read, analyze and apply codes to large quantities of user generated content that is posted to our clients' websites. This content includes customer product reviews, questions, general comments, images and videos in English and in German. On occasion, the Content Moderator may encounter content that is deeply disturbing and illegal defined as text, images, or video that suggest or contain evidence of violence to children, child sexual abuse, serious crime or serious threats of violence. Bazaarvoice has over 12,500 global clients.

InvGate is a leading software company providing solutions for Service and Asset Management to thousands of companies across 70 countries. We are seeking a strategic-minded Product Marketing Manager to join our team. If you have a blend of creativity, technical understanding, and strategic thinking, we want to hear from you. As a Product Marketing Manager at InvGate you will be at the forefront of shaping and communicating the value of our products. This role involves leading the positioning and messaging strategy, creating impactful collateral, and maintaining open communication channels with our Product, Sales, Marketing and Customer Success teams. Key Responsibilities: Positioning & Messaging Strategy: Lead the positioning & messaging strategy for InvGate Asset Management solutions, aligning with company guidelines and brand positioning. Collaborate with cross-functional teams to ensure consistency and accuracy in product messaging across all channels. Collateral & Website Updates: Keep collateral up-to-date with the latest product features, benefits, and positioning. Create interactive product demos to showcase the most appealing use cases our clients and prospects are looking for. Collaborate with the Marketing team to craft copy for the company website, ensuring alignment with overall marketing and product messaging. Collaborate with design and content teams to create collateral that resonates with target audiences. Bridge Product and Business: Keep a regular cadence with Product teams to stay informed about product usage, enhancements, and roadmap. Be the “Voice of the Customer” for the product team conducting customer interviews, doing research and talking to industry experts. Act as a liaison between GTM teams and Product teams, ensuring our go-to-market strategies align with product development timelines and goals. Competitive Enablement: Conduct ongoing competitive analysis (you’ll have access to Klue) to understand market trends, positioning,

tl;dr You like to be up to the collection, analyse, and visualisation of data in a business context. Our working language is in English, but it's always easier when you speak the local language(s) ;) The team The DS team is a melting pot of around 100 Data Scientists with various backgrounds, previous experience and affinities. Some have been here since their graduations, others did work in startups, consulting firms or other companies before. Some had an engineering background from the start, others did first a business major before specializing in Data Science. Some studied statistics, others engineering systems. Every day is an opportunity to excel, to learn more and to face new challenges. Thanks to a tailor-made skills development program, you will be able to become a Swiss Army knife in data, all while developing very precise skills in our different expertise. Mission You design and deliver data solutions to and with our clients, which means developing data preparation pipelines, training algorithms, deploying them in infrastructures, and interacting with clients. You contribute to Artefact's internal and knowledge growth as well, by working on internal projects, recruitment interviews, coaching juniors, animations of knowledge-sharing events. Desirable skills If you are an aspiring data and machine learning expert, or if you are already there; If you want to understand our clients' businesses: you are a problem solver, curious, open-minded, and willing to discover the subtleties of different sectors; If you embrace the One-Team spirit; ... contact us! Why should you join us Artefact is the place to be: come and build the future of data and marketing Innovation: We have a passion for creating impacting projects, and believe innovation can come from anyone. Action: We make things rather than telling people how to make them. Collaboration: We believe in bringing talented people together, in winning together, and in learning from each

tl;dr From design to deployment , you manage your solution end-to-end, while also optimising the performance, security and scalability. Salary range : from 42K-80k euro per year in France, or equivalent in other countries. Our working language is in English and preferably the local language of the office. The team The most tech people of our Data & Consulting division, the title of "Data engineer" or "Software engineer" does not describe everything our amazing women and men can do: data engineering, operation management, security, cloud architecture, MLOps, and more. Presenting in each and every office of Artefact, working seamlessly with our consultants and data experts, our Data & Software engineers are the ones who make our data projects come true. Mission You will work with the team to identify your clients' needs and define innovative solutions of which you will be ownership from start to end. You manage both its conception and implementation, while also optimising the performance and scalability. You will also coach others, keep abreast of industry news/updates and get stuck into training sessions with our business partners and suppliers, such as Google & Amazon. You share your knowledge, learnings and success, with the capability of presenting and communicating. Desirable skills You are the master of several, or all the value chain's activities of the projects: cloud infrastructure, data pipeline implementations, data warehouse and data lake management, machine learning engineering, APIs, software testing, continuous integration and deployment; You have no problem popularizing technical terms or solutions to more business-oriented profiles, you can work in a team with very diversified profiles. You know how to prioritize your tasks, respect deadlines, and anticipate projects' risks. ... or soon you will be, contact us! Why should you join us Artefact is the place to be: come and build the future of data and marketing In

tl;dr From design to deployment , you manage your solution end-to-end, while also optimising the performance, security and scalability. Our working language is in English and preferably the local language of the office. The team The most tech people of our Data & Consulting division, the title of "Data engineer" or "Software engineer" does not describe everything our amazing women and men can do: data engineering, operation management, security, cloud architecture, MLOps, and more. Presenting in each and every office of Artefact, working seamlessly with our consultants and data experts, our Data & Software engineers are the ones who make our data projects come true. Mission You will work with the team to identify your clients' needs and define innovative solutions of which you will be ownership from start to end. You manage both its conception and implementation, while also optimising the performance and scalability. You will also coach others, keep abreast of industry news/updates and get stuck into training sessions with our business partners and suppliers, such as Google & Amazon. You share your knowledge, learnings and success, with the capability of presenting and communicating. Desirable skills You are the master of several, or all the value chain's activities of the projects: cloud infrastructure, data pipeline implementations, data warehouse and data lake management, machine learning engineering, APIs, software testing, continuous integration and deployment; You have no problem popularizing technical terms or solutions to more business-oriented profiles, you can work in a team with very diversified profiles. You know how to prioritize your tasks, respect deadlines, and anticipate projects' risks. ... or soon you will be, contact us! Why should you join us Artefact is the place to be: come and build the future of data and marketing Innovation: We have a passion for creating impacting projects, and believe innovation can

At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time. We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will have the opportunity to develop and deploy tomorrow’s hardware & software solutions and help revolutionize logistics. Responsibilities Develop revenue-generating strategic partnerships to help grow Kargo across existing and new product lines. Identify and incubate areas of potential development and growth where we have potentially strong product/market fit. Develops prospect and account relationships at an executive level as well as with appropriate influencers within the customer base and understands customer applications, processes, and business model. Develop presentations, conducts and participates in meetings with prospective and existing clients. Close large strategic deals that have a major impact on the company. Ability to travel greater than 50% of time. Experience 5+ years experience in business development at an enterprise company or related role. Creative dealmaker with a track record of conceiving and closing large enterprise partnerships. Strong analytical skills with the ability to build strategy and optimize customers using a metrics-driven approach. Manufacturing or Industrial Logistics domain expertise preferred. Enterprise account and/or Global account expertise preferred. A passion for the customer with a strong commitment to offering solutions to their problems. Ability to manage multiple tasks and achieve quality res