Client Success Executive Jobs

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are a leading SaaS company dedicated to delivering innovative solutions that empower businesses to streamline operations and drive growth. As we continue to expand our footprint in the enterprise sector, we are seeking a dynamic and results-driven Enterprise Account Executive to join our sales team. The Enterprise Account Executive will be responsible for identifying, developing, and closing new business opportunities with large enterprise clients. This role requires a consultative sales approach, deep understanding of enterprise needs, and the ability to navigate complex sales cycles to deliver tailored SaaS solutions. New Business Development: Identify and prospect potential enterprise clients, targeting key decision-makers in relevant industries. Develop strategies to generate new business opportunities and build a robust sales pipeline. Consultative Selling: Utilize a consultative approach to understand client needs and pain points. Provide tailored solutions that demonstrate the v

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are a leading SaaS company dedicated to delivering innovative solutions that empower businesses to streamline operations and drive growth. As we continue to expand our footprint in the enterprise sector, we are seeking a dynamic and results-driven Enterprise Account Executive to join our sales team. The Enterprise Account Executive will be responsible for identifying, developing, and closing new business opportunities with large enterprise clients. This role requires a consultative sales approach, deep understanding of enterprise needs, and the ability to navigate complex sales cycles to deliver tailored SaaS solutions. New Business Development: Identify and prospect potential enterprise clients, targeting key decision-makers in relevant industries. Develop strategies to generate new business opportunities and build a robust sales pipeline. Consultative Selling: Utilize a consultative approach to understand client needs and pain points. Provide tailored solutions that demonstrate the value of our SaaS platform, aligning

SLSQ427R691 Ideal Location: Remote - San Francisco As a Strategic Enterprise Account Executive at Databricks, you are a sales professional experienced in leading go-to-market campaigns in Fortune 500 accounts. You know how to sell innovation and change through customer vision expansion and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating value to Customers and System Integrators. Databricks operates at the leading edge of the Unified Data Analytics and AI space. Our customers turn to us to lead the accelerated innovation that their businesses need to gain first mover advantage in today’s ultra-competitive landscape. As we continue our rapid expansion, we are looking for a creative, execution-oriented Enterprise Account Executive to join the Retail team and maximize the phenomenal market opportunity that exists for Databricks. Reporting to our Director of Enterprise Sales, you will manage a strategic enterprise client (Retail) in the RCT vertical. You will come with an informed point of view on Big Data, Advanced Analytics and AI which will help to guide your successful execution strategy and allow you to provide genuine value to the client. The impact you will have: Build relationships with CIOs, IT executives, LOB executives, Program Managers, and other important partners. Drive value-based growth within the account. Expand the Databricks footprint into new business units and use cases. Exceed activity, pipeline, and revenue targets. Track all customer details including use case, purchase time frames, next steps, and forecasting in Salesforce. Use a solution-based approach to selling and creating value for customers. Promote Databricks' Data Intelligence Platform powered by Apache Spark™ and Delta Lake Prioritize opportunities and leverage appropriate resources. Build a plan for success internally at Databricks and externally with your account What we look for: You have previously

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Banks and financial institutions are under pressure to modernize, and nCino is the platform making that transformation possible. As a Senior Enterprise Account Executive, you'll be at the center of that shift — bringing nCino's solutions to financial institutions across your territory and helping them reimagine how they operate. This is a role for someone who thrives on complex, consultative sales cycles and enjoys building genuine relationships with senior stakeholders. You'll own your territory end-to-end: identifying opportunities, building nCino's brand presence, and guiding prospects from first conversation through to signed contract. You'll also play a part in our customers' ongoing success, working closely with our Customer Success team to deepen existing relationships and introduce new products as our platform evolves. There's real room to grow here, both in what you sell and how far your career can go within nCino. What You'll Do Identify and pursue prospective customers within your territory and market segment Challenge prospective customers to think differently about their technology and operations Manage a healthy, well-qualified pipeline to consistently meet and exceed sales goals Build nCino's brand and reputation across your territory Take a consultative approach, using your knowledge of nCino and Salesforce to solve real client problems Navigate complex sales cycles — mapping decision-making processes, negotiating contracts, and closing business Identify key stakeholders and build consensus among decision-makers Partner closely with inside sales and marketing to deliver a consistent market message Grow nCino's footprint within existing accounts by maintaining strong relationships and partnering with Customer Success Introduce new nCino products and

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role As a Client Partner, Media & Entertainment , you will be responsible for driving new and expanded advertising revenue across some of the world's leading media, streaming, entertainment, gaming, and content companies. You will help advertisers leverage OpenAI's platform to connect with highly engaged audiences in innovative and responsible ways. This role is focused on driving new business and growing strategic partnerships with Media & Entertainment advertisers. You will own the full sales cycle—from prospecting through deal closure—developing long-term commercial relationships that help advertisers achieve their business objectives while ensuring a high-quality and trustworthy experience on our platform. You'll work closely with Account Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and executive relationships within your portfolio. In this role, you will: Prospect, qualify, and close new advertising opportunities across the Media & Entertainment landscape. Own and achieve a defined revenue target within the Media & Entertainment vertical. Develop and execute strategic account plans that drive advertiser ROI, audience engagement, and long-term revenue growth. Build and maintain relationships with senior decision-makers, including executives across advertising sales, media strategy, brand marketing, audience development, and partnerships functions. Serve as a truste

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. The role We're looking for an ambitious, detail-oriented CRM professional to join the team and lead the delivery of CRM campaigns across our portfolio of brands. This is an excellent opportunity for someone looking to build a career in digital marketing, ecommerce and CRM within a fast-paced, high-growth environment. Success in this role requires strong attention to detail, commercial awareness, a data-driven mindset and the ability to build positive relationships with both internal and external stakeholders. You will be responsible for: The day-to-day management of CRM Campaigns and key performance metrics Working with and mentoring our Email Executive team to deliver a world class CRM experience for our clients To manage and deliver CRM programmes to retain customers across all stages of the lifecycle To co-ordinate the delivery of the consumer communications plan, including creative execution, customer selection, test activity and results in order to drive the required sales plan Maintaining and leading relationships with our established clients and have responsibility in the production and assistance of weekly, monthly and quarterly reports, as well as highlighting any key insight or trends Training, development and management of the team to deliver their objectives with the support of the CRM Manager You’ll have the full support of an excellent in-house creative team, allowing you to focus around the creative elements of the email campaigns and really bring the marketing mate

Title: Sales Executive - Lead Conversion - Paytm Money About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking & Wealth tech and Investing Platform. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are seeking a high-energy, disciplined Sales Executive to drive lead conversion and trader activation. In this role, you will execute daily outbound calling workflows, assist clients in resolving account drop-off friction, and reactivate trading activity. You will work within established operational guidelines to ensure smooth onboarding, high daily productivity, and accurate performance reporting. Responsibilities : Lead Conversion & Issue Resolution: ● Reach out to leads encountering F&O segment activation issues and assist them in completing the setup. ● Guide clients through bank proof verification procedures to resolve document rejections. ● Help clients troubleshoot payment gateway and fund transfer failures to successfully capitalize their accounts. ● Assist users in understanding order placement errors, margin requirements, and execution rejections. Trader Activation & Re-Engagement: ● Connect with accounts that have active F&O access but zero trades to encourage initial order execution. ● Reach out to previously active F&O traders who have dropped off, record their feedback, and re-engage them on the platform. Operations & Daily Reporting: ● Maintain strict daily calling discipline and manage assigned lead queues efficiently. ● Record accurate client responses, drop-off rea

Perplexity is seeking a highly motivated and skilled Commercial Account Executive to join our small but mighty Enterprise team. In this role, you will be responsible for driving new business growth across small and mid-sized organizations, converting product-led demand into committed Enterprise relationships, and building Perplexity's footprint across thousands of high-potential accounts. This role is ideal for proactive sales professionals who thrive at the intersection of technology and business, and who want to help shape Perplexity's commercial motion from the ground up. Responsibilities Drive new business by prospecting, pitching, and closing Perplexity Enterprise solutions with small and mid-sized organizations Convert existing self-serve customers into Enterprise relationships, and land net-new logos through outbound, inbound, and product-led signals Diligently research prospects, develop account strategies, and execute outreach campaigns tailored to company and industry needs Conduct high-impact product demonstrations and respond to technical inquiries across Perplexity's full product suite Lead client engagement through the entire sales cycle, from initial presentation, technical evaluation, negotiation, to closing and onboarding Quickly diagnose account potential, qualify in and out with discipline, and partner with Enterprise AEs when an account warrants a larger motion Collaborate closely with Product, Marketing, and Customer Success to ensure customer satisfaction and solution fit Maintain up-to-date knowledge of Perplexity's platform, industry trends, and competitor landscape Meet or exceed individual and team revenue, logo, and activity targets on a monthly and quarterly basis Maintain accurate records of pipeline and account activity using CRM tools Qualifications Full-cycle SaaS sales experience with a strong track record of closing new business Proven record of meeting or exceeding revenue targets in a high-growth environment Skilled at running eff

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We are looking for an Enterprise Account Executive with a self-starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career - you will play an important role in defining and iterating our sales motion, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business. Decagon is a fully in person company based in our NYC office. In this role, you will Manage the full sales cycle for enterprise accounts, from self lead generation and qualification through negotiation, closing, and renewals. Generate a pipeline from ICP accounts via value-driven outbounding Collaborate with Solutions Engineering, Product, Engineering, and Marketing team to ensure customer success. Foster strong relationships with key stakeholders, including C-suite executives, to drive positive ROI and long term partnerships. Leverage internal executive team to accelerate deal cycles and securing buy-in from top-level client d

Project Executive – Lead Strategic Projects at Dome Construction Are you a seasoned construction leader ready to take on a high-impact role? At Dome Construction , we’re seeking a Project Executive to oversee complex projects, drive client relationships, and shape the future of our business. As a Project Executive, you’ll work at the intersection of project delivery and strategic leadership—guiding teams, managing budgets, and ensuring client satisfaction. You’ll also play a key role in business development, talent management, and maintaining Dome’s reputation for excellence. What You’ll Do Serve as the primary client representative, building trust and ensuring project success. Oversee project teams, providing mentorship, training, and resource allocation. Manage budgets, schedules, and risk mitigation strategies. Lead client feedback initiatives and implement continuous improvement measures. Drive business development efforts, industry networking, and proposal strategies. What We’re Looking For 10+ years of construction management experience, with proven leadership in complex projects. 6+ years of direct client engagement for business development and preconstruction services. Strong knowledge of local construction industry professionals and market trends. Exceptional communication, leadership, and problem-solving skills. Ability to travel up to 50% of the time. Why Join Dome? Influence strategic decisions and shape the future of our projects. Collaborate with top-tier clients and industry leaders. Enjoy a culture built on integrity, safety, and continuous improvement. Competitive compensation and comprehensive benefits. Ready to lead with impact? Apply today and help us build lasting relationships and exceptional projects. ( Pay dependent of experience, skill, knowledge) San Francisco Bay Area Pay Range $260,000 — $280,000 USD Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying fo

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: We are looking for a Client Value Partner, Utilities—a seasoned industry executive who can bridge the gap between energy transition strategy and operational excellence. You will act as the primary accountable lead for one of America's largest strategic energy companies, translating C-level vision into clear, realized value. As a Client Value Partner, you are a "go-to" strategic advisor within our Energy go-to-market organization. You will move beyond standard customer success to link Celonis capabilities to key outcomes specific to Power Generation, Transmission & Distribution, and Renewable Energy assets. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our top-tier customers. You are our customers’ trusted advisor, helping them mobilize resources, achieve their strategic goals, and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners, Product, and Engineering teams, you will drive measurable business impact across complex, decentralized operating environments. You will blend deep utility expertise with a proven strategy consulting skill set to spearhead data-driven transformation at the f

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity FourKites is looking for an extraordinary people leader who is customer obsessed and believes in our core values of one team, bias for action, attitude matters and extreme ownership. As the Senior Manager, Customer Success , you will lead a team of Customer Success Managers responsible for providing a best-in-class customer experience. The team is responsible for guiding customers through their visibility journey and managing a book of customers. Key metrics include Net Revenue Retention, Customer Satisfaction, Customer Health, and account growth. Your team will work heavily with Sales, Operations, Product and Leadership. The ideal candidate will be equally passionate about FourKites solutions, customer outcomes, leading, developing and inspiring a team that scales with our growth. What you’ll be doing: Development and manage a team of Customer Success Managers Build and cultivate relationships with customer executives and champions of strategic accounts and serve as an escalation point for client conflict resolution as necessary Partner with Customer Enablement to ensure CS Playbooks are being advanced based on our business growth and maturity Provide direction, coaching and feedback to CSMs around day-to-day execution of CS Playbooks Detailed management routines around account planning, business objectives, risk mitigation, and customer expansion Understand and mitigate account risk and escalate to dependent functions as necessary Enable Customer Growth Account Executives, Renewals Manager and CSMs to strategize on renewals and expansion opportunities Hire, onboard, and

We are seeking an experienced and results-oriented leader responsible for our UKI Customer Success team. In this role, you will manage managers and foster the growth and success of both our customers and team members. As the Director of Customer Success for the UKI, you will drive the recruitment, coaching, mentoring, and development within the region, empowering our high-touch Customer Success teams to deliver exceptional value to customers, hone their skills, and advance their careers. Beyond talent development, you will be responsible for designing and executing strategies to boost customer retention and satisfaction, identify expansion opportunities, and enhance customer adoption of MongoDB. Your role will involve close collaboration with senior leaders across the go-to-market (GTM) ecosystem, including Sales, Solution Architecture, Product, Professional Services, Marketing, HR/Recruiting, and Customer Support. We are looking to speak to candidates who are based in London for our hybrid working model. We’re looking for someone with: Bachelor's degree, technical degree preferred 7+ years people management experience 15+ years relevant experience and subject matter expertise in Customer Success, Account Management, Client Services, or similar customer-facing roles 10+ years experience working within or supporting large enterprises Experience leading leaders A passion for hiring, developing and retaining a team of managers; your team’s success is your top priority Experience setting org/geo-wide direction for customer success programs and allocating resources to drive operations in alignment with the strategy Track record of leading fast-growing teams and using data to drive initiatives and inform decision-making processes that impact long-term company operations and success Experience as a CS leader managing executive level internal and external stakeholder relationships; includes collaborating with, and influencing cross-functional executive stakeholders (S

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians. The Role As a New Business Executive, you will be responsible for the full sales life-cycle for an assigned territory of Foundation accounts. You will proactively build client relationships while consistently achieving and exceeding revenue objectives.The ideal candidate will have a high emotional intelligence, a strong SaaS background, and proven success in the government or education technology verticals. Additionally, she or he will employ a growth mindset, a willingness to experiment, an attention to detail, a willingness to embrace a selling methodology and sales processes. What You'll Do Drive acquisition of new clients through the full sales life-cycle for accounts including discovery, demo, and negotiation sales cycle. Perform product demonstrations, discovery calls, and onsite meetings Manage daily and weekly activities to drive your pipelines, & predictable above-quota r

Location: London, UK Office requirement: Hybrid, 3 days per week in the office Employment type: Permanent As our Commercial Customer Success Manager, you’ll: Join our global revenue team, reporting to the VP Customer Success - Midmarket, and take ownership of a portfolio of around 40 Midmarket clients worth approximately £1.2M. You’ll be the trusted partner to users and decision-makers, helping them realise real ROI from GWI’s products and driving the engagement that leads to strong renewal and retention rates. Sounds great, what will I be doing? 🤔 You’ll look after your own set of clients across the whole customer journey, from onboarding through to renewal and growth. You’ll work closely with our Hybrid Account Executives to turn the opportunities you uncover into wins. A few things you’ll be responsible for: Owning the renewal process and retention outcomes across your portfolio, measured through churn, retention rate, and NPS Spotting growth opportunities in your accounts and working with Hybrid Account Executives on plans to win them Reviewing usage data regularly to catch risks early, and agreeing success plans with clients that document and track the outcomes they want Delivering onboarding and product training that drives usage, engagement, and expansion Advising and supporting users by email, live chat, and video calls, so they reach their business goals with GWI Sharing customer feedback with Product, Marketing, and Channel teams, and working with Marketing on case studies and testimonials Handling user and account administration, and logging all activity and engagements in Salesforce What do I need to bring with me? 🧳 Proven experience in Customer Success, Account Management, or another client-facing role, ideally with a commercial element such as managing renewals, negotiating, or closing new business Strong analytical skills and attention to detail, with the ability to turn data into a story that you present, demo, and train on with confidence You kee