Content Specialist Jobs

About the Role We are looking for a data-driven, results-oriented performance marketing leader with a strong understanding of full-funnel digital marketing for U.S. audiences. This role is ideal for someone who has grown through hands-on execution and has proven track record in guiding high-performing marketing teams in cross- functional manner. You will work cross-functionally with leadership, marketing, product and technology teams to design, test, and scale marketing campaigns across channels, monitor performance metrics, experiment with creative and audience strategies, and ensure measurable results. You’ll bring curiosity, analytical rigor, and accountability, owning outcomes while fostering a culture of learning and performance. What You’ll Do Collaborate with leadership to align marketing performance with business goals and global market needs. Partner with marketing, product, and technology teams to optimize full-funnel campaigns across paid, organic, and email channels. Oversee testing and experimentation to improve acquisition, conversion, and retention performance. Track and analyse KPIs to guide continuous improvement. Grow, mentor, and support a capable marketing team, ensuring excellence in execution. Who You Are Proven leadership in managing full-funnel digital marketing, including paid media, SEO, content, and email. Skilled at mapping business goals to granular steps in marketing including campaign design, optimization, and A/B testing. Analytical and results-oriented, with strong understanding of performance metrics. Hands-on leader who collaborates closely with specialists to drive measurable outcomes. Curious, organized, and passionate about performance marketing and growth. Must-Have Qualifications MBA from a highly recognized business school in India. Minimum 6 years of marketing experience focused on U.S. markets. Proven success managing and optimizing campaigns across multiple digital channels. Strong understanding of Google Ads, Meta

We’re looking for an Account Intelligence & Outbound Specialist to help us create meaningful outbound engagement and pipeline opportunities across priority global strategic accounts. You’ll use Talkwalker insights, market signals, account research and hands-on outbound to build commercially relevant, account specific-outbound that creates movement in the accounts that matter most by identifying the right people, moments and messages to activate complex enterprise accounts working alongside two Global Strategic Account Managers. You will be reporting to the Director, Outbound Strategy. Please note that the role may include 10% of travel to events; other Hootsuite offices, etc. WHAT YOU’LL DO: Conduct deep research across priority global strategic accounts to understand their business context, market environment, brand activity, audience sentiment, competitive landscape and relevant commercial signals. Leverage Talkwalker insights, social listening, news, campaign activity, reputation signals and account history to identify timely and relevant reasons to engage prospective customers. Identify and map complex buying groups, decision-makers, influencers and stakeholders across global strategic accounts, including marketing, communications, social media, insights, customer care, digital, analytics, procurement, legal, security, Data Privacy, regional teams and executive leadership. Design and execute insight-led, account-specific outbound strategies across email, phone, LinkedIn and other relevant channels, using commercial relevance rather than generic product messaging. Develop high-value account intelligence assets including signal summaries, one-page account memos, Talkwalker insight snapshots, competitor views, pre-mortems, executive questions and buying-group maps to support strategic account activation. Act as a strategic partner to Global Strategic & Principal Account Executives by jointly prioritizing accounts, align on account strategy, and deter

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As an SEO Specialist: AI Search, you'll work closely with the Sr. Manager, SEO, to implement tactics that increase Dialpad's visibility in AI search, also known as GEO (Generative Engine Optimization) or AEO (Answer Engine Optimization). You'll implement tactics directly on our website and partner with cross-functional

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: The Lead Cloud Economics Specialist will own analytics, automation, and operating processes for cloud cost management, cost attribution, optimization tracking, strategic vendor economics, and product-margin support. The role will partner with Finance, Product & Engineering, IT, Procurement, Legal/Trust, and Data teams to turn complex usage and cost data into clear financial insights, scalable reporting, and executive-ready recommendations. This is a senior, hands-on finance business partnering role at the intersection of Finance, cloud economics, data automation, vendor economics, and Product & Engineering decision support. You will work with complex usage and cost data, build scalable reporting and automation, and translate technical cost drivers into clear financial insights and recommendations. You will lead through ownership and influence rather than direct management, and you'll have room to define structure where mature processes don't yet exist. The work you’ll do: Cloud cost visibility and attribution Build and maintain reporting across AWS, Azure, GCP, and related hosting environments. Improve attribution of cloud and infrastructure costs to services, teams, products, customers, projects, and cost centers.

Titre du poste Clinical Sales Specialist - CT and DXR (Western Canada) Description de poste Clinical Sales Specialist - CT and DXR (Western Canada) We are looking for a dynamic Clinical Business Manager for our CT and DXR modalities, who will manage a diverse and complex product portfolio primarily supporting our customers in Western Canada. Your role: Establish and maintain strong relationships with key decision-makers, leveraging deep technical and clinical knowledge to build credibility and trust. Lead and own the business with a proactive and customer-centric approach to drive customer success, financial growth, and long-term relationships. Support the Account Manager (AM)/Account Executive (AE) in the sales process, from solution definition and design to proposing tailored solutions that address specific customer needs while identifying new opportunities within your assigned territory. Provide Marketing with valuable insights into sales tools, pricing issues, and competitive threats, ensuring they can best support the sales team with up-to-date and relevant resources. Serve as the subject matter expert (SME) on CT and DXR products, leveraging your technical knowledge to support the AM/AE in addressing customer needs and challenges. You're the right fit if: You have a Bachelor's degree or equivalent education/ experience. You’ve acquired 5+ years of experience in sales, sales leadership, or clinical applications, specifically within a CT and/or DXR context. Your skills include deep product knowledge and expertise within the CT and/or DXR modality and strong understanding of the Canadian healthcare system, particularly in diagnostic imaging, to navigate customer needs effectively. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requiremen

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Complex Tax Operations team supports the TaxJar product and broader Tax Operations and Delivery teams by increasing operational effectiveness. The team resolves complex operational issues and escalations while helping the organization to support new capabilities before they scale. What you’ll do We’re looking for an AutoFile Specialist, Tax to manage high-stakes, ambiguous escalations and pave the way for stable operational growth. In this role, you will tackle the challenges that don't have a pre-written playbook—investigating complex anomalies, identifying why they occurred, and coordinating across teams to ensure they don't happen again. You will work at the intersection of problem-solving, cross-functional collaboration, and process improvement to bridge the gap between initial friction and long-term operational resilience. This role is ideal for someone who loves diving headfirst into unstructured problems, connecting the dots between isolated operational issues, and bringing order, clarity, and repeatability to chaotic situations. Responsibilities Own high-risk, cross-functional escalations that do not have a clear playbook Ensure timely follow-through and closure on issues, decisions, and action items Investigate recurring issues and identify root causes Partner cross-functionally to remove blockers and prevent repeat failures Bring clarity to ambiguity by connecting people, data, and context Serve as an escalation partner f

This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation, and clear communication. This role works cross-functionally to ensure contributors receive accurate, timely, and thoughtful support while helping identify opportunities to improve workflows and documentation. This role is well-suited for experienced support professionals who are comfortable operating autonomously and navigating ambiguity in a fast-paced environment. You Will: Resolve routine and moderately complex contributor inquiries across email and chat support channels using established workflows and best judgment. Communicate clearly, empathetically, and professionally. Document investigations, actions taken, and resolutions thoroughly in Zendesk or equivalent systems. Identify issues outside the tier’s scope and escalate with clear context and documentation. Contribute feedback on workflows, macros, or documentation to improve efficiency and contributor experience. Stay current on relevant process and product updates through the provided resources. Ideally You'd Have: Prior experience in high-volume customer support, platform support, or similar. Experience working remotely, with demonstrated ability to manage work independently and prioritize tasks without direct supervision. Strong written and verbal English communication skills, with the ability to communicate clearly and professionally. Familiarity with customer service SaaS tools, Slack, and Google Workspace. Working Model & Tools: This is an independent contractor role, responsible for providing agreed-upon services and deliverables for an estimated six-month term. Continued engagement or potential conversion to full-time employment may be considered at the company’s discretion, based on performance and business needs. Company

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! About the Role: We're looking for a thoughtful and detail-oriented Trust & Safety Analyst to help support and uphold the values of our Wizards Play Network (WPN) and Organized Play programs. In this role, you'll help ensure a positive, safe, and welcoming environment across our global community by working with partners and players to resolve concerns with care and consistency. You'll manage a caseload of investigations, communicate outcomes internally and to our community. You will collaborate with internal teams to promote transparency, fairness, and trust. By blending case management, policy application, and trust & safety principles, you'll play an important role in maintaining the integrity of our play spaces and supporting a healthy experience for our game communities. Responsibilities: Conduct complex, sensitive investigations end to end, gathering evidence from internal systems and external context, documenting findings, and applying program rules with sound judgment. Communicate clearly with partners and players about policy outcomes, maintaining professionalism in all interactions. Define and improve the processes and standards the broader team uses to manage inquiries, investigations, and communications with ti

About the Team DoorDash Commerce Platform is our restaurant software business, offering products such as online ordering, branded mobile apps, and loyalty solutions that help merchants grow through their own first party channels. Within this organization, the Merchant Success Operations team ensures restaurants have a smooth onboarding and launch experience and ongoing operational support. The Online Ordering Support team plays a key role in this mission by helping restaurants operate their digital ordering experience day to day. We resolve issues quickly, strengthen operational standards, and improve how merchants experience our product. About the Role The Support Specialist is a frontline role supporting our Online Ordering product, specifically our Enterprise partners. Our customers are merchants, primarily restaurants, who rely on our platform to power their digital ordering experience. This role is responsible for resolving issues efficiently, maintaining high quality support interactions, and ensuring a reliable day to day experience for our merchants. You will manage support tickets across channels, troubleshoot issues end to end, and partner with internal teams to drive resolution when needed. Your work will directly impact merchant success and operational performance. You will be part of a team that is continuously improving how support operates. You will help maintain quality standards, follow established workflows, and identify opportunities to improve documentation and processes based on recurring issues. You will report into the Senior Support Supervisor within the Merchant Success Operations team. You’re excited about this opportunity because you will… Manage inbound support tickets across channels including chat, email, phone, and SMS Troubleshoot and resolve customer issues end to end with clear communication and follow up Escalate complex or high impact issues with complete context and proper documentation Deliver high quality, empathetic, and effic

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role We are seeking a Field Marketing & Events Specialist to support the planning, execution, and measurement of webinars, account-based marketing initiatives, field programs, and in-person events. This execution-focused role will primarily support webinar and ABM program delivery in partnership with the Field Programs

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is looking for a Senior Partner Sales Support Specialist based in the Philippines. This role is a critical enablement function supporting our Enterprise Partner Managers worldwide. You’ll be the operational backbone that keeps our partner sales motion running smoothly, helping Enterprise Partner Managers close deals faster by handling sales support activities across all regions. This is a high-impact, globally-scoped role that sits at the intersection of partner operations, sales enablement, and deal support. The candidate will be customer and partner-facing (on Zoom). The role: Provide day-to-day partner support to Enterprise Partner Managers across all regions (AMER, EMEA, APAC, LATAM), including deal registration processing, pipeline management, and opportunity tracking. Own and process smaller partner-sourced deals end-to-end, managing them through internal systems to ensure fast, accurate closure. Manage internal system administration (Salesforce, deal desk, CPQ) to remove friction from the partner deal cycle, including quote generation, order processing, and approval routing. Coordinate and manage partner onboarding logistics, ensuring new partners are set up in systems, trained on tools, and equipped to transact effectively. Maintain partner CRM data hygiene, ensuring accurate pipeline inputs, deal stage progression, and timely reporting for leadership. Act as the internal point of contact for partner deal escalations, liaising with Deal Desk, Legal, Finance, and RevOps to unblock and accelerate closures. Process MDF (Market Development Fund) submissions, track claims, and ensure timely

Job Summary AMOREPACIFIC US Inc. would like to kindly invite a consumer research specialist to apply for a position in Americas R&I Center. This position focuses on managing various consumer research to better understand the North American market/consumer trends and consumer feedback on our products. The valuable insights gained from these studies will be applied to our marketing and sales strategies, as well as the development of innovative new products. Principal Accountabilities Initiate and oversee internal consumer and market research projects, including coordinating the logistical and technical aspects of research studies. Design and execute various consumer research studies, including focus group discussions (FGD), in-depth interviews (IDI), home usage tests (HUT), etc. Synthesize research data into insightful reports and compelling proposals that directly inform product and marketing decisions. Cultivate and maintain an active network with research partners. Attend customer research seminars, report main contents, and propose new customer research models. Continuously explore and integrate new research methodologies to stay at the forefront of consumer insights. Monitor and analyze consumer/market trends, including competitive brands' launches and consumer feedback, and generate related regular reports. Manage internal consumer research panels and utilize them to conduct consumer research. Key Expierence & Skills Qualification and Experience Bachelor’s degree in Science, Cosmetic Science, Chemistry, Biology, Business, Marketing, Consumer or Market Research, Psychology, Statistics, or a related field Minimum 3 years of experience in consumer or market research, cosmetic product development, product evaluation, or a related field Experience designing or managing consumer studies, product testing, or cosmetic development projects Experience in the beauty, personal care, health, food, or consumer packaged goods industry preferred Exp

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. The Role We are looking for a technically curious and customer-focused Rapid Response Support Specialist to join our Site Support team. In this role, you will serve as a first point of technical triage for incoming support calls, helping customers quickly establish impact, gather critical information, and determine the most efficient path toward resolution. This role is not solely focused on resolving every issue during the initial interaction. Instead, you will be responsible for identifying the severity of each issue, collecting high-value technical details, resolving straightforward issues when possible, and ensuring that more complex cases are escalated with the right context for the assigned engineer. You will play a critical role in improving the customer experience by setting clear expectations, reducing back-and-forth, and ensuring that escalated cases contain the information needed for efficient troubleshooting. The ideal candidate is calm under pressure, technically sharp, highly organized, and able to communicate clearly with both customers and internal teams. What You’ll Do Triage incoming support calls, callback requests, and follow-ups based on urgency, customer impact, and support eligibility Assess issue severity, identify urgent or business-critical issues, and route cases to the appropriate engineer or escalatio

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Content Writer, Global Adyen is hiring a senior content writer who is organized, self-driven and good with people. You will work from our Amsterdam office for our global content team, reporting to the Global Content Lead. This role exists to produce content that serves Adyen’s business and marketing goals while staying true to our brand. You deliver compelling copy that measurably strengthens our value proposition, our marketing strategy and our brand. You will take on complex projects, where long-form skill, narrative depth and storytelling backed by data set Adyen apart. The right person has a track record of turning briefs into strong content, whatever the objective. Long-form is your core strength. You are also comfortable with short-form and SEO. You work well with the people across the company and you manage projects with discipline. What you’ll do Write thought leadership, brand narratives, editorial series and other long-form pieces that strengthen Adyen’s authority and make the brand more distinctive. You also pick up other copy needs as they arise. Show real command of long-form, short-form and SEO writing, with long-form editorial as your specialism. Connect every content initiative to commercial goals and the wider content strategy, and show that you understand business, marketing and brand priorities each time yo

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities Implement daily operation of all Receiving and Shipping functions in compliance with policies and procedures to support the company’s operation Maintain close communication and collaboration with relevant parties and forwarders on shipping arrangement and delivery of materials Examine received physical condition, contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming and outgoing goods Prepare shipping documents, invoices and packing lists for all outgoing shipment Active participation in continuous improvement to drive innovation that enable receiving automation, including process automation, and agentic-AI approach to problem detection, prediction, and optimizing performance Promote a Safe and Green Working Environment through developing adequate processes, procedures and training to align with safety, quality and sustainability goals. Requirements Candidates holding GCE ‘O’ level/SPM, Higher NITEC (ITC)/ NITEC (NTC-2 or NITEC Intermediate)/Diploma in Wafer Fabrication/ Electrical/Electronics/Mechatronics/ Mechanical Engineering is preferred