Content Specialist Jobs

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: We are hiring our first Tokyo-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale. This role requires native-level Japanese and business-level English proficiency, as candidates will support both Japanese-speaking customers and those across APAC/ANZ in English. Note: Specialists in Tokyo will work 10am - 6pm, Monday to Friday. Responsibilities: Become an expert in all Anthropic products Respond to user support cases, in English and Japanese, with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical ‘pager duty’ during APAC hours to ensure 24/7 Support for Critical Queries. Prioritize critically and comfortably adapt to an ever-evolving product landscape Operate in ambiguity, making informed decisions even in never-before-seen situations Partner with engineers, teammates, and other internal stakeholders to

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses building on Claude. You’ll take the cases that need more than a help article: understanding how a customer has built on our platform (their integrations, their authentication and identity setup, their use of the models) and then investigating, diagnosing, and resolving their most complex technical needs. You’ll partner with engineers to get to the bottom of things, and with account teams to keep the customer’s trust while you do. Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, turning what you learn from each case into documentation, tooling, and product feedback so the whole team gets sharper. This is a role for someone who wants their technical depth to matter to real businesses, and who cares as much about how we systematically support customers at scale as about the case in front of them. Responsibilities Provide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour Serve as an escalation point for our most complex technical issues: reproducing customer issues, utilizing logs and traces, and providing solutions alongside engineers Troubleshoot SSO, SAML, and OAuth authentication flows, and the integration surface where our products meet a customer’s infrastructure Partner with engineers, teammates, and ot

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO Serve as a technical subject matter expert within our firm’s third-party information security risk management program Perform in-depth security assessments of new and existing third parties that access, process, store, or transmit firm information Evaluate the design and effectiveness of third-party security controls across technical environments and service delivery models Analyze business use cases, data flows, system integrations, and technical architectures to establish appropriate risk context Review security evidence, including assurance reports, certifications, penetration tests, vulnerability assessments, policies, and architecture documentation Assess controls across identity, cloud and infrastructure security, network security, vulnerability management, data protection, monitoring, incident response, and application security Engage third parties and internal technical stakeholders to validate responses, investigate control gaps, and evaluate remediat

Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. InMobi InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. InMobi is a global technology leader helping marketers win the moments that matter. Our advertising platform InMobi Advertising reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combinin

We are looking for an experienced Enterprise Customer Support Specialist who can marry deep product expertise with a passion for scaling world-class support through automation. You will be the primary advocate for our Enterprise Pro customers, helping them maximize value, troubleshooting complex issues, and feeding their insights straight into future product development. Responsibilities Work directly with enterprise customers—via tickets, Slack, and sometimes calls—to diagnose and resolve their most complex technical and product questions, acting as the “last line of defense” before Product and Engineering step in. Leverage Perplexity’s own AI tooling and workflow automations to democratize world-class support at scale, continuously identifying opportunities to replace repetitive tasks with agentic, self-service solutions that feel personalized. Build durable relationships with Enterprise users, advising on best practices, capturing structured feedback, and championing customer needs in roadmap discussions. Own end-to-end troubleshooting: reproduce issues, isolate root causes, collaborate with engineers, and communicate clear, low-jargon explanations. Design and maintain detailed use-case flows, playbooks, and internal runbooks that empower teammates and customers to solve recurring challenges faster. Create and update external documentation (FAQs, help center, guides, tutorials) and internal knowledge bases to ensure information is discoverable and up-to-date. Track and report support KPIs (response time, CSAT, resolution rates) and propose data-driven process improvements. Participate in an on-call rotation—including some holidays or weekends—to guarantee timely global coverage. Requirements Minimum 3+ years in B2B enterprise customer support with exposure to U.S. and E.U. markets, or similar fast-paced tech environments. Hands-on experience prompting large-language models, plus a solid grasp of AI fundamentals (tokens, context windows, embeddings, latency vs. co

Trading Application Support Specialist – Bangkok – (W/M) Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals across equities and derivatives. For over 25 years we’ve equipped the most progressive global capital market players with powerful algorithmic technology and direct connectivity to more than 80 exchanges worldwide. Our single multi-asset platform and our unfaltering commitment to client partnership allow us to promise Performance Simplified: making it easy to be the best in trading. We are currently looking for a Trading Application Support Specialist (W/M), based in Bangkok for a Full Time Position and Permanent Contract, to successfully ensure the deployment of our solutions to our clients (brokers, investment banks, stock exchanges...) and be their primary point of contact for technical support. If you join us, you will: Support Client in the day to day use of our trading platform : Analyze issues or incidents (helping customers to resolve issues, explaining usage, debugging failures, pinpointing problems, implementing workarounds, increasing performance, improving security, and determining root causes) Define severity and area of the issue Solve the tickets according the require knowledge following the proper process by escalated if needed Address customer requests through resolution or escalation Keep updated the customer about the solving process of their ticket (step, timing) Support local and foreign customers (International context with multinational customers) Contribute to the Implementation of new projects for clients Be responsible of the configuration of the client : be a part of the key value chain : Client Success Manager /Product Owner/PreSales /Sales to ensure a smooth and transparent configuration of the customized platform according to the clients’ requirements Deploy the products at customer’s site (integration)

Wealth & Asset Management Discretionary / Advisory Specialist Location: London (Hybrid) | Practice Area: Wealth & Asset Management | Type: Permanent Shape the future of Wealth & Asset Management The Role Capco is a key consulting partner to leading wealth managers and private banks, supporting the definition and execution of their strategic priorities. Our work spans client service proposition design, business model reviews, regulatory change, digital and operating model transformation, and technology platform implementation. We deliver sustainable and tangible commercial value through impactful business and technology change. To support our continued growth, we’re seeking experienced professionals with deep wealth management industry expertise or relevant consulting backgrounds to join our team as a Wealth & Asset Management Discretionary / Advisory Specialist . What You’ll Do Design and deliver discretionary, advisory, or pooled investment propositions across multiple asset classes and client segments. Lead strategic transformation projects, from new product launches to operational model redesign. Partner with clients to enhance efficiency, client experience, and regulatory compliance. Collaborate across multi-disciplinary teams to deliver measurable business outcomes. Contribute to practice development through mentoring, thought leadership, and internal initiatives. What We’re Looking For 10+ years of experience in discretionary and/or advisory Wealth or Asset Management within a business or technology transformation context. In-depth understanding of client and product lifecycles — from onboarding and regulated advice to documentation, investment governance, and reporting. Strong knowledge of relevant rules, regulations, and operational frameworks. Proven ability to challenge existing approaches and explore new technologies to transform investment delivery and client engagement. A collaborative mindset and passion for driving positive chan

P-1408 The Mission We are democratizing Data and AI for every enterprise user. Our vision is a world where anyone can master their organization’s data through Apps and AI Agents. We are building the retrieval backbone for two worlds: the high-precision context layer for AI agents and the intuitive search experience for people goal is the same: instant, accurate, and actionable insight. The Role : As a Search Quality Engineer, you sit at the heart of this transformation. You aren't just building a search engine; you are building the contextual backbone of the entire company. You will own the quality of results for two distinct but deeply connected "users": The AI Agent: Optimizing the retrieval layer that allows LLMs to reason over data they weren’t trained on, ensuring they have the "ground truth" needed to synthesize accurate, high-stakes business actions. The Human User: Improving the traditional search experience so employees can find assets and answers through intuitive, high-recall interfaces. The Technical Challenge This isn't a solved problem. You will be tackling "Search" in its most evolved form: Hybrid Retrieval: Balancing traditional keyword-based search (for exactness) with semantic vector search (for intent). Dual-Optimization: Fine-tuning ranking models that satisfy both human readability and LLM-ready context. High-Stakes Accuracy: In a world of Agents, poor search quality leads to hallucinations. You will build the guardrails and relevance scoring that ensure our AI stays grounded in reality. Data Heterogeneity: Connecting the dots across structured SQL tables, unstructured docs, and real-time business metrics. Why This is the Place to Be You will have a front-row seat to the Agentic revolution. If you want to solve the hardest problems in data discovery and see your work power the decision-making of thousands of people, let’s talk. What We’re Looking For The IR Specialist: You know your way around Lucene/Elasticsearch, embe

P-1408 The Mission We are democratizing Data and AI for every enterprise user. Our vision is a world where anyone can master their organization’s data through Apps and AI Agents. We are building the retrieval backbone for two worlds: the high-precision context layer for AI agents and the intuitive search experience for people goal is the same: instant, accurate, and actionable insight. The Role : As a Search Quality Engineer, you sit at the heart of this transformation. You aren't just building a search engine; you are building the contextual backbone of the entire company. You will own the quality of results for two distinct but deeply connected "users": The AI Agent: Optimizing the retrieval layer that allows LLMs to reason over data they weren’t trained on, ensuring they have the "ground truth" needed to synthesize accurate, high-stakes business actions. The Human User: Improving the traditional search experience so employees can find assets and answers through intuitive, high-recall interfaces. The Technical Challenge This isn't a solved problem. You will be tackling "Search" in its most evolved form: Hybrid Retrieval: Balancing traditional keyword-based search (for exactness) with semantic vector search (for intent). Dual-Optimization: Fine-tuning ranking models that satisfy both human readability and LLM-ready context. High-Stakes Accuracy: In a world of Agents, poor search quality leads to hallucinations. You will build the guardrails and relevance scoring that ensure our AI stays grounded in reality. Data Heterogeneity: Connecting the dots across structured SQL tables, unstructured docs, and real-time business metrics. Why This is the Place to Be You will have a front-row seat to the Agentic revolution. If you want to solve the hardest problems in data discovery and see your work power the decision-making of thousands of people, let’s talk. What We’re Looking For The IR Specialist: You know your way around Lucene/Elasticsearch, embe

MongoDB is seeking a Vice President, Solutions Architecture – Americas to lead a large, distributed technical go-to-market organization spanning NAMER, LATAM, and specialist teams. Reporting to the SVP, Global Solutions Architecture, this executive will own the Americas technical GTM strategy and partner closely with Sales, Product, Marketing, Professional Services, and Customer Success. The role will help the business deliver against an approximately $500M new-business context, with NAMER representing approximately 65% of total business. This leader is being hired to accelerate a transformation: move Solutions Architecture beyond traditional pre-sales execution toward a higher-energy, more accountable organization that clearly defines its team goals, runs an effective governance model, and connects technical work to customer value, consumption, and business outcomes. We are looking to speak to candidates who are based in Austin, NYC, or San Francisco for our hybrid working model. What You’ll Do Set the America's vision and strategy; Define and communicate a clear regional vision for Solutions Architecture, translating the global mandate into an Americas operating strategy with the right local choices, priorities, and measures Lead the transformation of the function; Raise energy, accountability, and commercial impact across the organization while preserving the strengths that already work; Be explicit about what the team should preserve, change, and stop Build an operating system for scale; Establish clear goals, governance, inspection mechanisms, capacity planning, and operating rhythms across NAMER, LATAM, and specialist teams Drive consumption-oriented technical GTM; Evolve the organization from primarily traditional pre-sales work toward technical strategies that accelerate adoption, usage growth, expansion, and durable customer value Partner with Americas Sales leadership; Improve technical win strategy, deal quality, velocity, and executive engagement on comp

Endoscopy Nurse – Capsule Endoscopy Banding: 7 Location: Midlands Hours: Flexible & Remote Working Pulse Nursing is seeking a skilled and experienced Band 7 Endoscopy Nurse to support a specialist Capsule Endoscopy service in the Midlands. This is a fantastic opportunity to contribute to a high-quality, patient-centred service in a weekday-only, part-time role. Key Responsibilities : • Pre-assess patients and prescribe bowel preparation in line with clinical protocols • Obtain informed consent for capsule endoscopy procedures • Administer the capsule and provide comprehensive guidance to patients throughout the process • Maintain accurate clinical documentation and communicate findings effectively with the wider care team Benefits: • Competitive pay rates, paid weekly • Access to a dedicated consultant for ongoing support • Opportunities for professional development within a niche clinical area • Flexibility with part-time hours to suit your work-life balance Requirements: • NMC Registered Nurse (RN) • Fully trained in Capsule Endoscopy procedures • Independent Prescriber qualification essential • Excellent clinical judgement and communication skills • Proven experience working autonomously in specialist services How to Apply If you are interested in registering with us, would like to learn more about this role, or wish to discuss other opportunities, we would love to hear from you. Please apply using the link below or get in touch with our team directly. Why work with Pulse? From your first interaction with us, you will see that we prioritise your needs and career goals. Our recruitment consultants are experts in your field and will guide you toward the right opportunities, offering exclusive access to roles not available elsewhere. We value meaningful engagement, understanding that you are a professional—not just a placement. Reasonable Adjustments If you have a disability or require any reasonable adjustments during the recruitment process or in the workplace

Endoscopy Nurse - Capsule Endoscopy Banding: 6/7 Location: Midlands Hours: Weekday Service (Part Time, 2 Days Per Week) Pulse Nursing is seeking a skilled and experienced Band 7 Endoscopy Nurse to support a specialist Capsule Endoscopy service in the Midlands. This is a fantastic opportunity to contribute to a high-quality, patient-centred service in a weekday-only, part-time role. Key Responsibilities: • Pre-assess patients and prescribe bowel preparation in line with clinical protocols • Obtain informed consent for capsule endoscopy procedures • Administer the capsule and provide comprehensive guidance to patients throughout the process • Maintain accurate clinical documentation and communicate findings effectively with the wider care team Benefits: • Competitive pay rates, paid weekly • Access to a dedicated consultant for ongoing support • Opportunities for professional development within a niche clinical area • Flexibility with part-time hours to suit your work-life balance Requirements: • NMC Registered Nurse (RN) • Fully trained in Capsule Endoscopy procedures • Independent Prescriber qualification essential • Excellent clinical judgement and communication skills • Proven experience working autonomously in specialist services How to Apply If you are interested in registering with us, would like to learn more about this role, or wish to discuss other opportunities, we would love to hear from you. Please apply using the link below or get in touch with our team directly. Why work with Pulse? From your first interaction with us, you will see that we prioritise your needs and career goals. Our recruitment consultants are experts in your field and will guide you toward the right opportunities, offering exclusive access to roles not available elsewhere. We value meaningful engagement, understanding that you are a professional—not just a placement. Reasonable Adjustments If you have a disability or require any reasonable adjustments during the recruitment process or

Solution Consulting & Customer Discovery: Lead consultative discovery conversations to comprehend customer workflows, business challenges, and success metrics. Translate customer needs into tailored Adobe solution recommendations across Document Cloud and Creative Cloud offerings. Design and deliver impactful, customized product demonstrations aligned with customer use cases and industry context. Position Adobe solutions through value-based storytelling, emphasizing productivity, collaboration, and workflow outcomes. Deal Strategy & Sales Execution: Collaborate closely with ICX Sales Advisors to advance opportunities throughout the sales cycle and support deal closure. Influence deal strategy by: Positioning solutions effectively Articulating use cases Discussing ROI and value Highlighting competitive differentiation Support pricing discussions, licensing clarity, procurement conversations, and objection handling. Drive momentum on opportunities to enhance pipeline conversion and opportunity closure ratios. Growth Product Acceleration: Serve as the primary specialist resource for growth products like Acrobat Studio, Acrobat Express, Adobe Sign, and related offerings. Drive revenue impact through: Significant deal influence Expansion of growth products Strategic upsell and cross-sell opportunities Support outbound and targeted engagement motions that introduce new Adobe solutions to customers. Product Expertise & Customer Advisory: Provide expert guidance and advice to customers on product usage and best practices. Collaborate with p

Salary: Up to €110,000 per annum Contract: Permanent, full-time Location: Balbriggan (1 day per week onsite) + 4 days per week remote Employer: Specialist Neurodevelopmental Assessment Service The role We are working with a specialist neurodevelopmental service to recruit a Clinical Psychologist to join their established ASD assessment team on a permanent basis. This is a psychologist-led ASD diagnostic service delivering high-quality, comprehensive autism assessments for children and adolescents. The role offers an excellent balance of face-to-face clinical work and home-based working, with only one clinic day per week in Balbriggan and the remainder of the role completed remotely. You will act as lead clinician for ASD assessments, working closely with Occupational Therapists and/or Speech & Language Therapists who contribute functional and sensory profiles to inform the overall formulation. Key responsibilities Lead and deliver full ASD diagnostic assessments Complete clinical intake and informed consent Conduct ADI-R developmental history interviews (virtual delivery supported) Complete ADOS-2 assessments face to face in clinic Carry out cognitive assessments (WISC-V / WAIS) Integrate multidisciplinary assessment data into a clear diagnostic formulation Provide feedback sessions to families Produce high-quality comprehensive diagnostic reports Participate in clinical supervision and service development activity The ASD assessment pathway Assessments are psychologist led, with structured MDT input: Core components include: Clinical intake and consent ADI-R developmental history (virtual) ADOS-2 direct observation (face to face) Cognitive assessment (WISC-V or WAIS) OT or SaLT functional and sensory assessment Clinical formulation and diagnosis Feedback session and written diagnostic report While OT/SaLT colleagues contribute an essential functional and sensory profile, diag

Job Title: Paediatric Acute/Neonates Speech and Language Therapist – Epsom Banding: Band 7 Location: Epsom Start Date: ASAP Rate: £25.00 – £32.00 per hour Working Hours: Part-time Job Overview We are currently seeking an experienced and confident Band 7 Paediatric Acute/Neonates Speech and Language Therapist to join a dedicated healthcare team in Epsom . This is a part-time position within a specialist acute setting, providing essential speech and language therapy services to neonates and paediatric patients . This role is ideally suited to a skilled and autonomous clinician with extensive experience in neonatal care , capable of working independently within a fast-paced and multidisciplinary clinical environment. You will play a key role in the assessment, diagnosis, and management of feeding and communication difficulties in neonates, contributing directly to improved patient outcomes in a critical care context. Key Responsibilities In this role, you will: Independently assess, diagnose, and manage speech, language, and feeding disorders in neonates and paediatric patients. Work closely with neonatal and paediatric medical teams to develop and deliver tailored intervention plans. Provide support and training to families and caregivers regarding feeding and communication strategies. Maintain accurate and up-to-date clinical documentation in line with professional standards. Participate in multi-disciplinary team meetings and care planning discussions. Qualifications and Experience To be considered for this role, you must have: A recognised degree in Speech and Language Therapy (or equivalent). HCPC registration and eligibility for RCSLT membership. Significant post-qualification experience working with neonates and children in acute care settings . Confidence in managing complex feeding and communication needs independently. Excellent communication and interpersonal skills. Why Choose Pulse? From the moment you register with Pulse, our focus is entirely on you. Our