Contract Technical Writer Jobs

The Subscriptions Mission builds and evolves Spotify’s subscription products and marketplace experiences to drive sustainable user and revenue growth globally. We focus on awareness, acquisition, activation, retention, and monetization strategies that help users unlock the full value of Spotify while enabling the business to scale efficiently and responsibly. Spotify's Customer Service Platform powers interactions between our users and support teams. As a Product Manager, you will shape the tools, channels, and foundational APIs that enable our advisors to deliver fast, effective, and empathetic support at scale. You’ll help improve the advisor experience through intelligent tooling, define how customers reach support across channels, and strengthen the API layer underpinning our service ecosystem. Your work will bring platform thinking together with real human impact, helping our advisors do their best work and improving how users experience Spotify support. What You'll Do Own the product vision and roadmap for the tools our support advisors use every day, improving efficiency and enabling better outcomes for users. Define and evolve how customers access support across chat, email, social messaging, and emerging channels, helping the right contact reach the right advisor at the right time. Strengthen the foundational API layer connecting our support systems, with a focus on reliability, extensibility, and developer experience as the platform scales. Take initiatives from discovery through launch, partnering closely with engineering to ship iteratively, learn quickly, and deliver meaningful outcomes. Identify opportunities to thoughtfully apply AI and automation within advisor workflows and channel routing to improve speed, accuracy, and the advisor experience. Collaborate with engineering, design, data science, and customer service operati

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing We are looking for a highly motivated and data driven Account Manager to join our growing team. As an Account Manager you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams. Day-to-day in this role you’ll: Partner growth - drive the commercial growth of existing retail partners; Portfolio management - oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt; Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results; Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities; Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance. Our humble expectations 2-3 years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus; Ana

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are looking for a multifaceted professional to drive regional growth for our newly launched stablecoin (RLUSD) and enable real-world asset (RWA) tokenization on the XRP Ledger to bring more financial assets on-chain. You will help develop strategic partnerships with banks, financial institutions, enterprises, and crypto native companies. The ideal candidate will have experience working independently on complex deals to implementation and managing strategic partners both internally and externally As a member of a global team, the candidate must be self-directed, comfortable operating with ambiguity, and a strong collaborator who is able to work independently as part of a cross-functional team. WHAT YOU’LL DO: Develop and execute Ripple's business development strategy to grow and support our newly launched stablecoin (RLUSD) and portfolio of natively issued high quality RWAs on the XRP ledger Develop strategic partnerships with banks, financial institutions, digital exchanges, PSPs, enterprises, and crypto native companies Lead deals from end to end, including sourcing, analyzing, negotiating commercial contracts, and presenting to leadership Collaborate well cross-functionally with product, customer success, compliance, legal, and finance to deliver high quality partners and ensure smooth deal execution Be the primary liaison for our partners an

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product leaders who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate product leaders to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco and New York offices. The Safety & Customer Care (SCC) Product team builds the platforms, products, and experiences that support riders and drivers when they need help most — and help keep them safe every time they ride. As the Director of Product, Customer Care, you’ll lead a team of product managers driving Lyft’s customer care strategy end to end: AI-powered support across chat and voice, the contact center platforms our support teams run on, and the underlying data layer which is critical to understand where our products can be improved. It’s a rare chance to shape how a category-defining company delivers support at scale — across emerging AI capabilities, global expansion, autonomous vehicle partnerships, and new lines of business. Responsibilities: Own the vision, strategy, and multi-year roadmap for Lyft’s Customer Care product portfolio — spanning AI-driven support automation, contact center platforms, self-service and issue resolution, and the trust and safety products underpinning every interaction Lead, coach, and grow a team of product managers, setting a high bar for product craft, execution, and career development Partner with senior leaders across engineering, data science, design, operations, and finance to set priorit

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Job Summary The nCino Regional Vice President of Enterprise Sales (Enterprise Sales Account Executive) will be part of a high-performing Sales team focused on the continued growth of the nCino enterprise bank client base. The Enterprise Sales Executive is responsible for selling the nCino Bank Operating System to financial institutions in the US above $25 billion in assets. Responsibilities Identify prospective nCino clients within a defined market segment Work in close concert with nCino’s global system integration partners to establish opportunities for nCino’s SaaS products and services Use consultative sales approach to identify client needs and use detailed knowledge of the nCino solution and the Salesforce.com platform to challenge prospective customers to consider a new and innovative offering Effectively identify prospective customer “mobilizers” and build consensus among key stakeholders Learn to deliver a strong demo of the nCino Bank Operating System based on prospect needs Manager complex sales cycle within new clients by mapping customer’s decision-making and approval processes, compressing timelines, negotiating contracts, and closing business Expand nCino presence within existing enterprise clients by maintaining relationship with key client stakeholders and partnering with nCino’s Customer Success team to drive adoption Qualifications Required: Bachelor’s degree 6+ years of experience in quota-carrying B2B software sales with demonstrated record of meeting or exceeding targets or combination experience, education, & superior performance Banking domain expertise Demonstrated ability to identify executive decision makers, build credibility with client executives and sell to the C-suite Flexible problem-solver who will thrive in nCino

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Job Summary The Area Vice President of Enterprise Accounts will join a high-performing Sales and Account Executive team focused on the continued growth of the nCino enterprise bank client base. They are responsible for a team of Account Executives who are charged with maintaining and growing the nCino footprint within assigned strategic accounts. Responsibilities Attract, hire, and onboard top talent to support nCino’s continued growth Lead and mentor a team of Account Executives and support them in meeting and exceeding their individual goals Build and maintain key customer executive relationships and develop and implement strategies for expanding the company's footprint within existing customer base Understand target market’s business needs and accurately articulate the nCino value proposition at the executive level Ensure team maintains day-to-day business process excellence by maintaining accurate forecasting and pipeline tracking, training, and best practice development/sharing Coach Account Executives during a complex sales cycle by mapping customer’s decision-making and approval processes, compressing timelines, negotiating contracts, and closing/renewing business Work in close concert with nCino’s global system integration partners during strategic programs and to establish opportunities for nCino’s SaaS products and services within the accounts Partner with nCino’s Customer Success team to support their efforts to drive product adoption and business value realization Qualifications Required: Bachelor’s degree 8+ years of experience in quota-carrying B2B software or solution sales with demonstrated record of meeting or exceeding targets or combination experience, education, & superior performance 3+ years of management experience Account p

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at tradercorporation.com . This role will be within our flagship platform, AutoTrader.ca , Canada’s #1 automotive marketplace, attracting over 25 million visits each month Role: Project Manager, Digital Media (Permanent Fulltime) Summary of Job Working in our AutoTrader Media business unit, the Digital Media - Project Manager will oversee the execution of Storefront campaigns from project kick-off through build and go-live. The Project Manager, Digital Media will be responsible for the execution and delivery of content deliverables and will serve as the client-facing main point of contact throughout the project lifecycle. The Project Manager will act as the overall coordinator of each new Storefront execution, managing multi-workstream requirements, dependencies and timelines while ensuring each internal and external team is executing against agreed requirements. Core responsibilities also include workback schedule planning, workflow facilitation, client and vendor communications, supporting documentation, approvals, launch readiness and go-live coordination. Key Areas of Responsibility Support internal teams with the development and execution of Storefront campaigns. Present the project plan, define scope and deliverables, facilitate kick-off documentation, prepare and manage an accurate WBS/workback schedule, track overall project status and lead communications with key stakeholders and the client. Act as the overall coordinator for the build and go-live of new Storefront executions. Lead internal teams and vendor partners across multiple workstreams, ensuring requ

About the Role We are seeking a Strategic Finance Lead to help lead the economics of our AI products. In this role, you will be a key partner to our product, inference, and data teams, providing financial expertise to optimize model spend and drive pricing and margin decisions. In this role, you'll develop deep expertise in the unit economics of AI products, from per-request serving cost to consolidated product-level margin across our portfolio. You'll build the models that inform Perplexity's pricing, packaging, and model-deployment decisions, own the product-margin methodology that reconciles revenue and inference cost from production data, and translate complex model economics into clear financial narratives for leadership. This is a high-impact role for someone who thrives at the intersection of finance and AI product strategy, and who is energized by building frameworks from scratch in a fast-moving environment. This position is based in San Francisco and requires in-person attendance 2-3 days per week. Key Responsibilities Finance lead for inference and model spend, including budgeting, monthly forecasting, variance analysis, and financial plan maintenance Build and maintain product-margin models across the product portfolio, reconciling revenue, serving cost, and gross margin from production usage data Develop deep expertise in model provider contracts, pricing structures, and cost drivers, and surface optimization opportunities across the model portfolio and routing mix Serve as subject matter expert for product unit economics, owning source of truth on cost per request, margin by product and tier, and customer-segment and feature-level economics Own the consolidated model-cost forecast, translating product roadmaps and model transitions into forward-looking spend and margin trajectories Analyze the margin impact of pricing, packaging, and model-deployment decisions, distilled into a framework for product and pricing strategy Partner closely with product, in

About the Role We are seeking a Strategic Finance Lead for our GPU compute fleet. In this role, you will be a key partner to our inference and infrastructure teams, providing financial expertise to optimize our compute investments and drive capacity decisions. In this role, you'll develop deep expertise in the economics of AI compute, from token-level serving cost to the long-range financial planning of our GPU fleet. You'll build the models that inform Perplexity's capacity and make-versus-buy decisions, own the internal-cost analysis that underpins internal and external token pricing, and translate complex infrastructure dynamics into clear financial narratives for leadership. This is a high-impact role for someone who thrives at the intersection of finance and infrastructure, and who is energized by building frameworks from scratch in a fast-moving environment. This position is based in San Francisco and requires in-person attendance 2-3 days per week. Key Responsibilities Finance lead for GPU compute spend, including budgeting, monthly forecasting, variance analysis, and financial plan maintenance Build and maintain detailed bottoms-up financial models for the GPU fleet, including capacity forecasts, cost driver analyses, and investment scenario modeling Develop deep expertise in GPU vendor contracts, pricing structures, and cost drivers, and surface optimization opportunities across the fleet Serve as subject matter expert for Perplexity's compute capacity plan, owning source of truth on utilization, committed-versus-consumed spend, and capacity by vendor and cluster Build internal token-cost curves distinguishing marginal from fully loaded serving cost, and translate them into internal and external token pricing Analyze the ROI of in-house inference and training, including opportunity cost across chip types, cluster configurations, and workloads, distilled into a framework for capacity deployment Partner closely with inference and infrastructure engineering to

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team This role rolls up into the AI Acceleration team, within the broader Finance Org today - though our mandate reaches far beyond it. We're pushing to leverage AI across the entire organization, creating multiples of efficiency in how every function operates. We partner closely across Finance, Accounting, People, Legal, and Sales to develop solutions in a meaningful way. We execute and deliver at extremely fast velocity. About the Role Decagon is growing fast, and we're looking for an AI Acceleration Engineer to build the systems the company runs on and make AI a practical part of how every team works. You'll extend the platform that already serves as our source of truth for contracts and customers, automate the billing, collections, and close work that still takes days of manual effort each month, and replace processes running on spreadsheets with systems people can trust. You'll also AI-pill the rest of the company, giving them the MCP servers, skills, agents, and artifacts to automat

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU We need strong sellers to help new customers realize their digital transformation goals while evolving how our current customer base leverages Box. By joining the Box Enterprise Sales team you will have an opportunity to work alongside our most senior sales leaders and our largest customer base. WHAT YOU'LL DO Source and close net new logos within a given territory in the Enterprise segment Research and understand your customers and prospects to gain insight into their business challenges and Box value proposition Influence and drive the sales process while managing through multi-layer stakeholders in Enterprise organizations Exercise judgment in selecting methodologies, techniques and evaluatio

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU We need strong sellers to help new customers realize their digital transformation goals while evolving how our current customer base leverages Box. By joining the Box Enterprise Sales team you will have an opportunity to work alongside our most senior sales leaders and our largest customer base. WHAT YOU'LL DO Source and close net new logos within a given territory in the Enterprise segment Research and understand your customers and prospects to gain insight into their business challenges and Box value proposition Influence and drive the sales process while managing through multi-layer stakeholders in Enterprise organizations Exercise judgment in selecting methodologies, techniques and evaluatio

Overview: The Institutional Client Growth team member will be responsible for driving growth, client engagement, retention, and account development across the Institutional client segment in India. This individual will serve as the primary relationship manager for key institutional accounts, ensuring proactive engagement, identification of new business opportunities, and delivery of a superior client experience. The role is critical to expanding the firm's presence within institutional clients, increasing wallet share, strengthening client relationships, and driving sustainable revenue growth. The incumbent will work closely with Sales, Research, Client Service, and Leadership teams to maximize account penetration and ensure the voice of the customer is reflected in business decisions. This is a hybrid position out of our Mumbai office. What You’ll Do: Client Relationship Management Manage and develop relationships with institutional clients across Private Equity, Venture Capital, Investment Banking, Corporates, Consulting Firms, and other strategic accounts. Conduct regular client outreach to understand business priorities, gather feedback, and identify opportunities for deeper engagement. Serve as the primary point of contact for key client stakeholders. Build strong executive-level relationships to improve client retention and expansion opportunities. Sales Growth & Revenue Expansion Drive growth across existing institutional accounts through proactive account management. Identify upsell and cross-sell opportunities and partner with sales leadership to convert opportunities into revenue. Develop account growth plans for strategic clients. Monitor account performance and recommend actions to improve client engagement and commercial outcomes. Client Engagement & Coverage Execute a structured client engagement program with high-frequency outreach across active accounts. Increase client coverage and interaction levels significantly above current

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Account Executive is responsible for driving new client acquisition within enterprise businesses. Individuals who excel at this job have the ability to prospect, develop, and close business within a timely manner while focusing on the clients’ requirements. The Enterprise AE's must have the confidence and ability to negotiate and close agreements with clients and support new customers through our on-boarding process. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities, we’d love to hear from you. AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Achieve sales quotas on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan. Develop marketing plans with the marketing team to drive revenue growth. Be the trusted advisor to the customer by understanding their existing and future IT roadmap to driv

Job Overview We are looking for a Art Manager/Lead Art Owner to manage a team of 14 Art Owners supporting World of Tanks game production. This role combines people management, resource planning, production coordination, and process improvement to ensure the Art Owner's team operates effectively and the art pipeline runs smoothly. Art Manager/Lead Art Owner will work closely with cross-functional stakeholders - Art Direction, Art Management, Production, Project Management, and Design. Art Manager/Lead Art Owner will oversee workload, balance scope against capacity, support delivery planning, grow team capability, and drive cross-functional alignment. This role requires a strong understanding of art production, excellent communication skills, and an openness to innovation, including AI-driven workflow improvements. Reports to Art Department Manager What will you do? Partner with production and art leadership on resource planning and proactively address bandwidth or staffing risks Ensure clear priorities, ownership, and escalation paths for the Art Owner's team Improve task handoff, delivery flow, and coordination across the Art Owner's function Help Art Owner's team to identify and remove bottlenecks, mitigate risks, and ensure smooth art production delivery Act as a key point of contact for cross-functional stakeholders - Producers, Art Directors, Art Managers, Project Managers, and Design Strengthen stakeholder alignment, team collaboration, and communication transparency Review and improve Art Owner's-related processes, workflows, and best practices Drive innovation through smarter ways of working, including AI-enabled tools and automation where relevant Lead a team of Art Owners Conduct regular 1:1s, provide feedback, and manage performance through quarterly/annual goals and regular reviews Monitor Art Owner's workload and utilization , balancing scope and capacity across the team Coach