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CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager, Service Operations & Excellence will own and optimize the systems, workflows, and digital tools that power CLEAR’s Member Care organization. Reporting to the Senior Director, Member Care, you’ll connect frontline insights with Product and Technology capabilities to reduce friction, improve agent efficiency, and deliver better experiences for CLEAR Members. What you'll do: Own and continuously optimize the Member Care technology ecosystem, including Zendesk, conversational AI, automation, routing, workflows, and business rules, balancing hands-on execution with the longer-term tooling roadmap Serve as the primary operational partner between Member Care and Product, Engineering, and Business Operations, translating frontline feedback and contact drivers into prioritized system, product, and workflow improvements Drive performance of automated and conversational AI experiences by monitoring intent accuracy, resolution quality, escalation paths, and workflow effectiveness and identifying opportunities to improve true inquiry resolution Lead operational readiness for new products, policies, features, and company initiatives, ensuring Member Care tools, workflows, processes, and teams are prepared for seamless implementation Identify and resolve operational friction through data analysis, targeted pilots, and workflow testing, creating a closed feedback loop with frontline teams and scaling improvements that increase efficiency and strengthen the Member experience How you'll measure success: Improvement i

aisalesforce
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver almost anything in your city in minutes. Today, our products are used by 55+ million registered users who order from 200,000+ merchants across 30+ countries. Wolt Drive helps merchants offer fast, reliable last-mile delivery through their own ordering channels. As our Sales Manager, you’ll grow our partner network by turning inbound interest into signed deals and proactively reaching out to new merchants across industries. What you’ll be doing Finding new opportunities: Identify and contact potential partners through outbound calls and emails, and follow up on inbound leads. Closing deals: Understand merchants’ needs, introduce Wolt Drive, negotiate commercial terms, help with IT integration, and take agreements through to signing. Owning your pipeline: Keep your CRM up to date, manage follow-ups, and move opportunities forward. Winning together: Work closely with our Marketplace Sales and Account Management teams to identify opportunities and coordinate merchant conversations. Occasional collaboration with Ops and Support teams to ensure top class customer experience for Wolt

Excellogisticsrecruitment
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11 days ago

Business Driver, 50–60% Who is Artefact? Artefact is a next-generation strategy and data consulting firm dedicated to transforming organisations through data and AI. We combine the rigour of top-tier strategy consulting with deep expertise in data, digital and analytics to help clients achieve tangible business impact. With 2,500+ consultants, data scientists and engineers, we work with global leaders such as Samsung, L’Oréal, Orange and Sanofi. Our Swiss team is growing fast and has just moved into a new office in central Zurich. The Role Our Zurich team has grown to a size where keeping the office and the team’s operations running is a job in its own right. With our new office, we now have the place for it, and we are looking for the person to take it on. As our Business Driver, you keep support for our leadership, recruiting, events and the office itself running smoothly, and you help with billing, so that our consultants, partners and directors can focus on their clients. Main Responsibilities # Area What you will do 01 Support for Partners and Directors Assist our partners and directors with calendars, travel, correspondence and the requests that come up between meetings. 02 Recruiting Coordination Schedule interviews between candidates and interviewers, keep the hiring calendar moving, and welcome candidates when they visit the office. 03 Staffing & Billing Support Help track who works on which project, and support the preparation of invoices. You will understand how our projects are set up well enough to know when and what needs to be invoiced. 04 Events Plan and run team and client events, from venue and catering to invitations and coordination on the day. 05 Office Management Keep the office working: supplies, fruit and drinks, post and deliveries, and contact with suppliers and building management. 06 Office Projects Take a short brief and deliver a finished result on your own, whether that means setting up a new meeting space or finding the right supp

aiaccounting
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SpaceXAI
📍 Palo Alto• Remote
15 days ago

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: You will lead a team of AI Tutors (full-time employees and contractors) responsible for delivering high-quality training data and evaluations that power SpaceXSI's models. You will set the standard for data quality on your projects, review work in the domain, ensure the accuracy and consistency of the data produced, and build operational excellence at the team level. This is a hands-on leadership role — you will both execute labeling/review work and continuously improve processes as we scale. RESPONSIBILITIES: Own end-to-end quality and delivery for assigned Human Data projects — personally reviewing work in the domain, ensuring accuracy, consistency, guideline adherence, and high-quality data production at scale. Lead, coach, and performance-manage a team of AI Tutors, including conducting regular performance reviews, maintaining records, creating action plans, managing shadow sessions, and driving continuous improvement. Oversee and actively participate in labeling and reviewing tasks to maintain high standards and model best practices. Ensure strict guideline adherence, taxonomy management, and quality assurance processes. Drive efficiency by identifying and r

REMOTEsqlmachine learningai
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Clearwater
📍 United States• Remote• $85K – $115K/yr
15 days ago

POSITION SUMMARY The Project Manager plays a key role in driving project delivery and ensuring effective governance across the Consulting Services organization. This position supports PMO operations and provides strategic advice, guidance, monitoring, assurance, and education on program and project execution to consulting teams at all levels. Additionally, the Project Manager contributes to the development and maintenance of a reporting framework that emphasizes value-added insights and the early identification of risks and issues across all consulting engagements. SPECIFIC JOB RESPONSIBILITIES Project Coordination & Delivery Manage multiple client-facing healthcare cybersecurity consulting engagements, ensuring alignment with project scope, schedule, and budget. Support the PMO through effective implementation of governance standards, processes, and supporting technologies. Partner with Consulting Services colleagues to develop detailed project and program plans. T rack project progress and performance, identifying and reporting risks or issues related to timeline, budget, or deliverable quality. Lead regular internal and external meetings, manage communications, and maintain a high level of professionalism and client service. Develop and maintain project management tools, templates, and documentation to support consistent delivery. Client & Stakeholder Engagement Serve as a key point of contact for clients, consultants, and contractors, coordinating activities across engagements. Ensure clear communication of project expectations and deliverables with all stakeholders. Proactively identify and escalate issues related to client satisfaction, internal operations, or team performance . Resource & Operational Management Coordinate internal resources in collaboration with Project Own

REMOTEsalesforceproject managementPMP
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Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Summary Provide chemical and gas construction engineering support for semiconductor facility projects across the U.S. and Asia, covering the full project lifecycle from design through commissioning and handover. This role ensures projects are delivered safely, on time, within budget, and to required quality standards, while supporting global consistency, safety, and operational excellence. Main Responsibilities Lead chemical and gas construction engineering across project lifecycle (design, construction, commissioning, and handover) Drive delivery of large-scale fab projects in alignment with scope, schedule, cost, and quality requirements Review and validate chemical and specialty gas system designs to ensure compliance with standards, codes, and safety requirements Provide technical engineering support to resolve construction, installation, and design issues Monitor construction progress and ensure timely resolution of technical challenges Support development of project cost estimates, schedules, and business justifications Coordinate consultants and contractors to ensure effective and safe project execution Other Responsibilities Collaborate with cross-functional

artificial intelligenceaiprocurement
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25 days ago

ROLE SUMMARY The Asset Lifecycle Management (ALM) Lead is responsible for the systematic tracking, installation, and removal of laboratory equipment throughout the entire lifecycle, from acquisition through deployment, maintenance, and final disposal. Operating within an R&D environment, this role facilitates asset preplanning, site assessments, and ensures all asset-related activities are documented, tracked, and compliant with regulatory standards. By optimizing equipment usage, managing inventory, coordinating maintenance, and driving process improvements, the ALM supports efficient and safe laboratory operations while controlling costs and enabling the lab for evolving technological requirements. This is to include but not be limited to supporting the regular updates and reconciliation of the Fixed Asset Registry (FAR) and physical inventory field activities. With input from both the customer equipment owner and the original equipment manufacturer (OEM), this role will develop the correct service program for assets within EAMS (Enterprise Asset Management System) or Pfizer’s Computerized Maintenance Management System (CMMS). Additionally, this position will be responsible for the documentation of asset maintenance activities within EAMS and support site EAMS administration requiring the review of training requirements and On the Job Training (OJT) for new resources requiring system access. The Asset Lifecycle Manager will also represent the site on various Global Workplace Experience (GWE) Communities of Practice or multi-site or global teams ensuring best practices and standards are being leveraged across the broader R&D portfolio. This position will foster and maintain working relationships with GWE, Preclinical & Translational Sciences (P&TS) Research and business operations team colleague and contractors to analyze needs, provide recommendations, and execute plans and options that ali

aiExcelproject management
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26 days ago

The SalesOps Associate provides front line support to our rapidly growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems. MongoDB’s SalesOps Associates are mentored and coached by highly skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2:00 PM 10:00 PM (cabs will be provided) You will have the opportunity to Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry Get insights and experience first hand how an effective, fast paced organization operates through learning about marketing/sales processes, collaboration and tools Establish a strong network of peers and mentors Gain insight into a $45Bn technology industry that is rapidly transforming Responsibilities Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc Front line/Tier 1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps Data updates, such a

sqlmongodbaws
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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. GROWTH ENABLEMENT DIRECTOR JLL Real Estate Due Diligence (JREDD) · Technical Services & Sustainable Operations What this job involves - JLL Real Estate Due Diligence (JREDD) is executing an ambitious multi-year growth strategy — scaling from a stabilized platform to a significantly larger technical services operation across facility condition assessment, environmental consulting, and data collection. The Growth Enablement Director leads JREDD's workforce delivery program — owning the interface between JREDD's multi-year workforce plan, JLL's internal Recruiting organization, and contracted external search partners. The role is responsible not just for filling requisitions, but for building the intake, onboarding, and ramp-to-productivity infrastructure that gets new hires billable faster and keeps first-year attrition low. JREDD’s hiring profile spans credentialed environmental and engineering professionals, high-volume field technicians, and program-driven international deployments — requiring the ability to operate across structured annual-plan recruiting and compressed, post-award demand cycles. This is a founding role. The Growth Enablement Director will stand up the function from scratch in Q4 2026, report to the JREDD Operations Manager, and oversee recruiting and onboarding execution ac

artificial intelligenceaiproject management
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Decagon
📍 London• Full-time• £144.3K – £216.4K/yr
1mo ago

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is seeking a Solutions Architect – Voice, a technical hire who will define how enterprises deploy Decagon's AI agents into live voice and contact center environments. This role sits at the intersection of pre-sales engineering, telephony architecture, and enterprise contact center strategy. You will act as a trusted advisor to enterprise prospects and customers, guiding them through complex, ambiguous voice deployment conversations—from SIP trunking and call routing to media handling and real-time transcription—ensuring Decagon integrates seamlessly into their existing contact center platforms while meeting latency, reliability, and compliance requirements. As an early hire in this function, you will define best practices for voice deployment solutioning, partner cross-functionally with Sales, Product, and Engineering, and set the standard for how Decagon engages with enterprises running mission-critical contact center operations. You will establish technical credibility with

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: The Workplace Operations Specialist provides outstanding customer service and supports the daily management of the office, employee experience, vendor relations, and overall office and building maintenance. In this role, you have the strong ability to think on your feet, assigning an appropriate level of urgency to specific situations and working on projects independently. You are a diligent and resourceful problem-solver, able to iterate until the right solution is found. You can easily collaborate and communicate with internal teams and external partners. This role requires daily in-office presence. WHAT YOU’LL DO: Office Management Front Desk & Guest Services: Act as the first point of contact, greeting employees and visitors, managing check-ins, events and contractors.Oversee day-to-day workplace operations including food programs, deliveries, mailroom, decor, events and supply ordering Ensure smooth functionality, high service standards, and a consistently positive employee experience as the site scales Develop, execute, and maintain office procedures and workplace programming Maintain a welcoming, safe, and professional office environment and serve as the primary point of contact for employees and guests for workplace-related questions, requests, and support Employee Experience & Events Promote a culture of inclusion, hospitality, collabo

logisticscustomer service
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Asana
📍 San Francisco• $277K – $326K/yr
1mo ago

We’re looking for a strategic, highly analytical leader to head our Marketing Operations organization. The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. In this role, you will lead our growth ops, funnel ops, and martech initiatives, acting as a strong partner and advocate for Marketing while driving operational excellence and AI transformation across our technology stack. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Set the strategic direction, objectives, and key results for the global Marketing Operations team to support inbound, outbound, digital marketing, and event initiatives. Lead, mentor, and scale a high-performing operations organization, driving alignment across sales development, revenue, and regional marketing leaders. Champion and defend marketing strategy by using rigorous, data-driven insights to diagnose operational bottlenecks and influence executive stakeholders. Partner with Demand Generation Systems to evaluate, acquire, and optimize our enterprise martech stack for maximum velocity and execution quality. Lead AI transformation programs across marketing and sales development operations, implementing innovative solutions to increase productivity and operational efficiency. Optimize funnel operations to ensure lead routing, account coverage, and contact database quality match sales coverage decisions and target growth goals. About you Demonstrates curiosity about AI tools and emerging technologies, with a willing

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Micron
📍 United States• Full-time
1mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Safety team plays a critical role in supporting Micron’s mission to transform how the world uses information. We are committed to creating safe, sustainable, and innovative workplaces across our construction and manufacturing environments. Our team collaborates closely with engineering, operations, and construction partners to integrate safety into every stage of our work while driving continuous improvement and regulatory excellence. As an Safety Engineer, you will help protect people, property, and operations through proactive risk management, safety program development, and regulatory compliance. This role offers the opportunity to influence complex construction and industrial projects, leverage technology and AI-enabled solutions to improve safety outcomes, and contribute to a culture where safety is a core value. Responsibilities: Conduct hazard assessments, risk analyses, and safety reviews to support construction and industrial operations Develop, implement, and continuously improve safety programs, procedures, and training to enhance worker safety and regulatory compliance Perform safety audits, incident investigations, compliance inspections, and emergency response activities, including participation in an on-call rotation Partner with project teams and contractors to integrate safety-by-design principles and ensure effective execution of site safety requirements Utilize AI-enabled tools, workflows, and data analysis techniques to improve EHS processes, identify trends,

airecruitment
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M
1mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Safety Engineer at Micron Technology, you will focus on the prevention of unplanned events that have the potential to harm people, property, or the environment at a large semiconductor manufacturing location. In addition, you will continuously evaluate operations to ensure compliance with applicable laws. You will perform technical evaluations of work areas, equipment and operational procedures to identify hazards and ensure proper safety controls remain in place. You will work with a versatile group of managers, supervisors, employees, engineers and technicians to continuously improve safety programs that allow Micron to achieve extraordinary safety performance. As a Safety Engineer, you will play a key role in preventing events that could impact people, property, or the environment. You will partner with engineers, technicians, leaders, and contractors to identify risks, strengthen safety programs, ensure regulatory compliance, and drive continuous improvement. This is an opportunity to make a meaningful impact while helping Micron achieve world-class safety performance. Responsibilities: Support tool installation, construction, and manufacturing activities to ensure EHS requirements and safety standards are effectively implemented Review facility, system, and operational designs to integrate safety-by-design best known methods and verify regulatory compliance Conduct safety audits, incident investigations, inspections, and emergency response activities, including participation

airecruitment
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Maintain and support UPS systems, Access Control Systems, Public Address (PA) Systems, Passive Network Systems, Solar Monitoring Systems, Variable Frequency Drives (VFD) and Power Quality Monitoring Systems (PQMS). Lead the adoption and deployment of Artificial Intelligence (AI), Machine Learning (ML), Industrial Internet of Things (IIoT), and digital technologies to improve reliability, efficiency, and sustainability of Facilities ELV systems. Develop and implement AI-enabled predictive maintenance solutions to monitor equipment health and predict failures of UPS systems, VFDs, battery systems, power distribution equipment, network infrastructure, and critical facility assets before operational impact occurs. Utilize AI-based analytics tools to identify abnormal equipment behavior, power quality disturbances, utility consumption trends, and potential risks, enabling proactive maintenance and operational decisions. Build and maintain real-time dashboards and visualization platforms using FMCS, BMS, PQMS, solar monitoring, and facility databases to improve system visibility and data-driven decision making. Apply machine learning and advanced analytics to optimize preventive maintenance intervals, spare parts inventory management, asset lifecycle planning, and contractor productivity. Support development of Digital Twin models for facility infrastructure to improve capacity planning, scenario simulations, energy optimization, and risk assessment. Drive smart facility i

pythonsqlmachine learning
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