Credit Risk Operations Analyst Jobs

GAQ427R213 This Manager role within Databricks’ Credit & Collections organisation is responsible for driving credit strategy, strategic customer collections, AR performance, and complex escalations across a high-growth, usage-based Data/AI business. The role combines financial and commercial judgment with hands-on customer engagement, functional oversight of collection operations, and governance of the outsourced collections model. This is a high-impact opportunity for a CA, CPA, or experienced finance professional to take ownership of credit risk, cash, strategic customer relationships, and AR performance at Databricks scale. This is an individual contributor position with an expectation to be hands-on. The impact you will have: Lead the Credit & Collections function for an assigned scope within Databricks, including credit policies, collection practices, risk mitigation, and escalation protocols Own credit assessment, risk reviews, credit limits, payment terms, credit holds/releases, and exception management within the established approval framework Make credit recommendations and decisions within delegated authority, balancing credit risk, cash conversion, and commercial considerations Personally manage collections strategy and executive-level escalations for strategic and high-value Databricks customers Lead resolution of complex disputes, contractual payment issues, and commercially sensitive collection matters Own the monthly AR performance framework, including collection targets, cash collected vs. target, CEI, ageing, write-offs, and cash forecasting Translate AR and credit trends into actionable insights for Finance leadership, including emerging risks, recovery outlook, and bad debt/reserve considerations Manage the Accenture collections engagement, including SLA/KPI governance, account allocation, quality, process adherence, escalations, and corrective actions Partner with Sales, Customer Success, RevOps, Legal, Billing, and Finance leadersh

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the end-to-end flow of commercial transactions from order intake and provisioning through billing, collections, credit risk, accounts receivable operations, and cash application. The team focuses on accuracy, compliance, operational discipline, and a high-quality customer experience. About the Role We are hiring for the Senior Credit & Collections role to support OpenAI's global receivables operations, with a focus on white-glove support for premier and strategic accounts across the U.S. and key regional areas of AR work, including standard operating procedures, payment methods, customer portals, disputes, cash application handoffs, escalations, and emerging go-to-market channels. In this role, you will manage complex customer accounts, guide priority AR workstreams, support credit reviews, and partner cross-functionally with Sales, Customer Success, Billing Operations, Deal Desk, Legal, Accounting, Cash Application, Finance Systems, and external partners. You will help improve cash collections, reduce aging, support responsible credit decisions, and maintain a strong customer experience across sensitive, high-value, and operationally complex relationships. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In This Role, You Will Manage a portfolio of premier, strategic, and high-touch customer accounts across the U.S. and key regional AR work areas, ensuring timely collections, clear communication, and a white-glove customer experience. Support collections coverage across key regional areas of AR work, including payment follow-up, documentation requirements, portal submission workflows, tax or invoicing considerations, dispute coordination, and escalation management. Support new channel success, including marke

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The role is responsible for reviewing and validating AI-assisted outputs, maintaining data integrity, and contributing to efficient and compliant business operations. Responsibilities may include the following and other duties may be assigned. Manage a portfolio of customer accounts to ensure timely collection of outstanding receivables. Conduct collection activities through phone, email, and other customer communication channels. Negotiate payment arrangements and support customers in resolving outstanding balances. Develop and execute collection strategies for high-risk, overdue, and sensitive accounts. Monitor account performance and take appropriate actions to mitigate credit risk. Ensure receivables are collected in accordance with company policies and agreed payment terms. Partner with Customer Service, Finance, and other stakeholders to resolve account and payment issues. Escalate complex collection matters and customer disputes as appropriate. Maintain accurate account records and provide timely updates on collection activities. Deliver a professional, customer-focused approach while balancing customer relationships and business objectives. Required Knowledge and Experience Bachelor's degree required. Minimum 3 years of relevant experience with a bachelor's degree, or an advanced degree with no prior exp

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About Enterprise Risk & Internal Audit The Enterprise Risk & Internal Audit department protects Affirm’s operations and long-term success. We identify, assess, and monitor risk across the business. Our work includes internal audits, regulatory assurance, fraud prevention, and crisis planning. The team maintains strong controls, tracks key risk indicators, and ensures readiness for external reviews. We uphold accountability, transparency, and resilience to support responsible growth. About the Team We’re looking for an intelligent, driven professional to join our Model Risk Management (MRM) team. This team seeks to establish, maintain and oversee an effective MRM framework to identify, quantify, monitor, mitigate and report on model risk throughout the company. You will have an outstanding opportunity to work cross-functionally to develop a profound understanding of models that drive critical business decisions, and add value to the company by mitigating risks due to ineffective model design or model misuse. What You’ll Do Perform independent challenges of machine learning models used for credit underwriting, credit risk, and/or fraud detection through thorough validation and ongoing monitoring Identify model weaknesses and opportunities for improvement Collaborate with model owners to remediate model validation findings Partner cross-functionally to implement and maintain the company’s MRM framework Partner with Internal Audit, Internal Controls, and Compliance to ensure timely resolution of audit and regulatory requests What We Look For 4-6 years of professional experience in related technical areas such as model development, model validation, data science Deep and broad knowledge and experience in machine learning modeling, credit underwriting, credit risk management, and/or

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About Enterprise Risk & Internal Audit The Enterprise Risk & Internal Audit department protects Affirm’s operations and long-term success. We identify, assess, and monitor risk across the business. Our work includes internal audits, regulatory assurance, fraud prevention, and crisis planning. The team maintains strong controls, tracks key risk indicators, and ensures readiness for external reviews. We uphold accountability, transparency, and resilience to support responsible growth. About the Team We’re looking for an intelligent, driven professional to join our Model Risk Management (MRM) team. This team seeks to establish, maintain and oversee an effective MRM framework to identify, quantify, monitor, mitigate and report on model risk throughout the company. You will have an outstanding opportunity to work cross-functionally to develop a profound understanding of models that drive critical business decisions, and add value to the company by mitigating risks due to ineffective model design or model misuse. What You’ll Do Perform independent challenges of machine learning models used for credit underwriting, credit risk, and/or fraud detection through thorough validation and ongoing monitoring Identify model weaknesses and opportunities for improvement Collaborate with model owners to remediate model validation findings Partner cross-functionally to implement and maintain the company’s MRM framework Partner with Internal Audit, Internal Controls, and Compliance to ensure timely resolution of audit and regulatory requests What We Look For 4-6 years of professional experience in related technical areas such as model development, model validation, data science Deep and broad knowledge and experience in machine learning modeling, credit underwriting, credit risk management, and/or

We are seeking an AR Credit & Collections Specialist to support collection activities and credit review processes associated with our Order-to-Cash. This role works closely with customers, Account Executives, Customer Success Managers, and the Billing team to drive timely payment resolution, assess credit risk, and minimize financial exposure while maintaining positive customer relationships. This is a hybrid role and is open to applicants located within Mexico City, Mexico and Bucharest, Romania. In this role, you will report to the Senior Manager, Accounting Operations. WHAT YOU’LL DO: Credit Review & Risk Assessment Serve as the primary reviewer for customer accounts that do not receive automatic credit approval through Dun & Bradstreet (D&B), conducting manual credit assessments to determine appropriate next steps Evaluate the creditworthiness of prospective and existing customers by analyzing credit reports, payment history, and account standing in accordance with company credit policy Make credit decisions within authorized limits, including approving customers, recommending alternative payment terms, or declining credit where risk thresholds are exceeded Serve as the initial reviewer for all non-standard payment term and billing schedule requests, escalating to appropriate approvers in line with the company's approval authority matrix Apply policy discretion when assessing borderline accounts, balancing revenue enablement with the company's risk tolerance Communicate decisions and recommendations clearly to Sales, Collections, and other relevant stakeholders to support timely order processing Accounts Receivable Collection Responsible for a high-volume portfolio of customer accounts, driving timely payment collection activities in alignment with company targets and policies Conduct collections outreach on past-due accounts through email and phone communication to drive pa

About the opportunity We are seeking an experienced Lead Technical Product Manager for our Machine Learning Platform within the Intelligent Operations Platforms segment. In this role, you will define the long term vision, platform architecture, and execution strategy for core Machine Learning infrastructure across N26. Your work will enable squads across the bank to automate risk assessments, prevent financial crime, and scale operational efficiency. Our ML Platforms team serves as the central nervous system for real-time, data-driven decisioning. We build and scale horizontal ML capabilities that allow critical functions including Financial Crime, Credit Risk, and Core Operations to execute with absolute precision at scale. As a Lead Product Manager, you will drive multi-squad strategy, transforming complex predictive models into resilient, compliant, sub-second scoring systems. In this role, you will Drive the Core ML Platform Vision: Define and execute the multi-year roadmap for the central Machine Learning platform, ensuring alignment with broader engineering architecture and executive business goals. Lead High-Volume ML Portfolios: Oversee complex predictive ML capabilities supporting high-throughput banking systems, focusing on real-time transaction monitoring, automated credit risk scoring, and operational workflow decisioning. Scale Enterprise MLOps Infrastructure: Own the platform tooling and standards across the full ML lifecycle. Drive strategic decisions around feature stores, real-time feature extraction pipelines, model registries, automated retraining triggers, and CI/CD for ML. Establish Model Evaluation and Governance: Define robust offline and online model evaluation frameworks, shadow deployment mechanics such as champion and challenger testing, and real-time monitoring for model drift, inference latency, and data quality degradation. Bridge Technical Leadership and Compliance: Partner closely with Principal Data Scientists, ML Engineers, Security

About the opportunity We are seeking an experienced Lead Technical Product Manager for our Machine Learning Platform within the Intelligent Operations Platforms segment. In this role, you will define the long term vision, platform architecture, and execution strategy for core Machine Learning infrastructure across N26. Your work will enable squads across the bank to automate risk assessments, prevent financial crime, and scale operational efficiency. Our ML Platforms team serves as the central nervous system for real-time, data-driven decisioning. We build and scale horizontal ML capabilities that allow critical functions including Financial Crime, Credit Risk, and Core Operations to execute with absolute precision at scale. As a Lead Product Manager, you will drive multi-squad strategy, transforming complex predictive models into resilient, compliant, sub-second scoring systems. In this role, you will Drive the Core ML Platform Vision: Define and execute the multi-year roadmap for the central Machine Learning platform, ensuring alignment with broader engineering architecture and executive business goals. Lead High-Volume ML Portfolios: Oversee complex predictive ML capabilities supporting high-throughput banking systems, focusing on real-time transaction monitoring, automated credit risk scoring, and operational workflow decisioning. Scale Enterprise MLOps Infrastructure: Own the platform tooling and standards across the full ML lifecycle. Drive strategic decisions around feature stores, real-time feature extraction pipelines, model registries, automated retraining triggers, and CI/CD for ML. Establish Model Evaluation and Governance: Define robust offline and online model evaluation frameworks, shadow deployment mechanics such as champion and challenger testing, and real-time monitoring for model drift, inference latency, and data quality degradation. Bridge Technical Leadership and Compliance: Partner closely with Principal Data Scientists, ML Engineers, Security

About the opportunity N26 is looking for a Head of Product - Core Banking Systems to partner with our Engineering, Treasury, Risk, and Banking Operations teams. In this role, you will own the Core Banking Systems product roadmap and lead a team of product & business managers delivering foundational capabilities that power N26 — from rapid product configuration to balance sheet infrastructure and regulatory reporting. You will work at the intersection of Core Banking architecture, financial data integrity, and compliance on one side, and real-world banking and product challenges on the other. Your mission is to transform Core Banking Systems from a cost center into a composable platform that enables product managers to configure and launch products in days, embeds compliance by design, and lays the foundation for growth beyond N26. You will be the connective tissue between technical platform excellence and business outcomes, ensuring that our core engine powers flawless banking across N26 and eventually external financial institutions. In this role, you will: Own and drive the Core Systems product roadmap across Product Enablement (lending, deposits, payments gateway) and Balance Sheet Infrastructure (financial data products, treasury, books & accounting), balancing near-term execution with long-term strategic horizons. Partner closely with N26 Product Segments and functional stakeholders across Treasury, Credit Risk, Risk Controlling, Accounting, and Regulatory Reporting on priorities, planning cycles, and shared OKRs. Lead the end-to-end product lifecycle for Core Banking initiatives — from self-service product enablement and third-party vendor in-housing through migration, platform scalability, and iteration. Define and roll out core platform best practices across the organization — including product configuration standards (Product Factory), ledger data integrity, evaluation frameworks, and progressive rollout guardrails. Contribute t

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: The Collections & Credit Risk Recovery team acts as the strategic bridge between creditors and consumers. The team is responsible for managing portfolio health, controlling credit risk across loan buckets, overseeing multi-region collection operations, addressing critical customer escalations, and implementing scalable recovery and repayment strategies across Paytm's digital lending portfolio. About the Role: As a Regional Collections Manager (RCM), you will lead the overall collections performance, portfolio health, and recovery targets for a designated region. You will directly manage a team of Area Collection Managers (ACMs), driving their performance, operational efficiency, and team productivity. This leadership role demands strategic oversight to control flow rates, manage agency ecosystems, handle high-level escalations, and ensure strict adherence to regulatory and compliance guidelines across all areas within the region. Key Responsibilities & Expectations: 1) Regional Target Ownership: Drive regional collection targets, minimize roll-forwards/flow cases, manage non-starters, and maintain portfolio yield across all delinquency buckets (X-Bucket to Write-Offs). 2) Team Leadership & ACM Management: Directly manage, mentor, and track the performance of Area Collection Managers (ACMs). Conduct regular weekly/monthly operational reviews to monitor team productivity, field allocation, and target achievement. 3) Capacity Planning & Resource Allocation: Ensure optimal deployment of internal Collection Executives and external collection agencies ("Feet on Street") based on bucket-wise and segment-wis

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Freddie Mac is seeking a hands-on AI engineering leader to serve as Director within the Single-Family Acquisitions (SFA) division, reporting to the Sr. Director of GenAI Engineering & Enterprise Rules Platform. This role owns the technical core of SFA’s AI Systems Solutioning, including Agent Engineering & Design. This includes (1) the overall design and execution of AI Systems development from Ideation & Business casing to Specification creation & execution through deployment, (2) the evaluation harnesses and graded assessment sets that determine whether an agent or AI System is ready for production, and (3) the operating layer that keeps agents accountable after go-live. The role is approximately 70% hands-on architecture and code and 30% leadership of a GenAI engineering efforts and platform and vendor delivery partners. The Director is forward-deployed by design. The role partners with the divisional GenAI PMO, Enterprise Operations & Technology (EO&T), and Digital Experience, and works alongside the Enterprise Business Rules platform team so that agent-driven and rule-driven decisioning share a common domain vocabulary, evaluation approach, and traceability model. Our Impact Freddie Mac was established by Congress to provide liquidity, stability, and affordability to the U.S. housing market. Within Single-Family Acquisitions, our technology platforms and decisioning systems are foundational to ensuring loans sold to Freddie Mac meet eligibility, credit risk, and regulatory requirements at scale. Your Impact This role is a player / coach model. You wi

About the team Would you like to be part of creating a unicorn within a unicorn? Solve some of the biggest challenges facing the financial inclusion of Bharat? Well, then here’s your chance! Financial Services (FS) is one of the fastest growing new businesses at Meesho. It's a large 10X opportunity for Meesho to build financial products for Bharat users and serve the unmet needs of millions of our users. And you will be at the center of this journey, building and scaling the business and serving millions of Meesho users. Meesho FS has several lines of products primarily in lending space for users and sellers of Meesho. We aspire to create one of the country’s largest financial services businesses, drawing inspiration from global giants such as Alibaba, Shopee, and Mercado Libre, who have thrived in markets comparable to India and built large financial businesses. About the Role In this role, you will own the growth and governance of Meesho's Bank and NBFC partnerships across lending. Your first priority will be to scale existing partnerships by improving funnel performance, monitoring portfolio and risk, and deepening partner relationships. You will also lead new-partner integrations end to end, establish standard and increasingly automated operating processes, and build a qualified pipeline of new partners aligned with the supply roadmap. The role requires close collaboration with growth, credit risk, collections, product, technology, legal, compliance, finance, and operations teams to deliver timely launches and stable scale-up. What you will do Own and grow existing Bank and NBFC partnerships by managing joint business plans, supply, funnel performance, and conversion, and by driving initiatives that increase disbursals and assets under management. Build deep relationships and strong governance with partner stakeholders across senior and working teams. Maintain regular engagement, understand strategic, policy, risk, and operational develo

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Business Controllers team serves as Finance's "One-DRI" (Directly Responsible Individual) for every product launch with financial impact at Coinbase. Acting as the central coordinator across accounting, tax, treasury, credit risk, and operations, the team ensures new products launch smoothly without compromising financial integrity, audit readiness, or regulatory compliance. As a Senior Business Controller, you'll drive cross-functional alignment and serve as a trusted finance partner as Coinbase continues to expand its product footprint. What You'll Do Own periodic prioritization meetings with Business Partners across Consumer, Institutional, Base, and Development to assess product launch pipelines and plan Finance support across workstreams Drive a culture of quality and compliance by overseeing the end-to-end product launch review process, maintaining up-to-date Finance Requirements documentation, and ensuring all launch blockers have assigned DRIs and ETAs Partner with finance stakeholders, business leads, and cross-functional teams to evaluate new product strategies, define finance requirements, and support timely implementation in a fast-paced environment Serve as a trusted advisor to business partners, helping them navigate the Finance organization and scale operations with minimal friction Collaborate with EAA and Finance Engineering teams to implement ne

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. As a Senior Value Engineer specializing in Banking , you are at the forefront of solving business-critical problems for some of the world's largest financial institutions. You will work intimately with strategic enterprise clients to understand their complex objectives—ranging from accelerating Loan Origination and Client Onboarding to optimizing Capital Markets Operations and Regulatory Reporting . You will build Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with top AI and ML technology partners. By feeding operational context to AI, you help banks understand the intricate realities of their massive transactional ecosystems. You will prototype these solutions, demonstrate their value to Banking Executives (COOs, CROs, and Heads of Digital Transformation), and ensure successful implementation and value realization to solidify and expand the Celonis footprint across the global financial landscape. Key Responsibilities: AI Discovery & Solutioning: Understand the clients' overarching AI strategies and the distinct challenges inherent to Banking (e.g., fraud detection, credit risk assessment, and automating KYC/AML). Translate complex financial workflows into innovative AI solutions t

Location Details: Canada - Ontario At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position in Ontario Canada, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team GoDaddy is on a mission to empower small and medium entrepreneurs to sell anywhere. GoDaddy Payments plays a key role by enabling GoDaddy customers to accept payments across channels with some of the lowest processing fees in the industry. As a Principal Product Manager on the GoDaddy Commerce team, you will lead the strategy and development of merchant capital products. You will define the end-to-end experience and platform capabilities that enable GoDaddy customers to qualify for, access, and manage working capital. You will have the opportunity to build and scale a GoDaddy-controlled capital offering while balancing merchant experience, credit risk, regulatory requirements, and business performance. Your work will directly affect the growth and profitability of GoDaddy Commerce. What you'll get to do... Define the product strategy, business case, and delivery roadmap for Capital on Us, a GoDaddy-controlled merchant capital offering. Own the end-to-end merchant experience, including discovery, prequalification, application, offers, funding, repayment, renewals, and servicing. Partner with Credit and Risk to develop underwriting models, eligibility policies, decisioning strategies, pricing, and risk guardrails. Evaluate funding and operating models, including warehouse and lending partners, funding capacity, risk-sharing structures, vendor economics, and build-versus-partner decisions. Partner across Engineering, Design, Data, Finance, Legal, Compliance, Operations, and Go-to-Market to prioritize and launch new capa