Critical Support Manager Jobs

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations. This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through. You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption. Own integrated technical roadma

About the Team The In-Store Sales team at DoorDash is responsible for growing and scaling the SevenRooms platform by empowering operators to take control of their guest relationships. We serve as trusted advisors to restaurants and hospitality groups, helping them solve real business challenges through thoughtful, consultative solutions. Our team takes pride in building strong relationships, identifying operational gaps, and recommending technology that helps operators streamline in-store experiences and deliver exceptional hospitality. As part of DoorDash’s broader sales organization, we play a critical role in driving new business growth while supporting long-term success for our partners. About the Role As Senior Manager, Sales – In Store , you will lead a team of ~4 managers who support regional SDR and in-field Account Executives, with full ownership of in-store revenue growth and execution across your region. You will be deeply involved in coaching and developing leaders, setting clear performance expectations, and driving sales execution – from pipeline generation and deal strategy through successful merchant adoption. You will operate with autonomy in a fast-changing environment – bringing structure to a new and scaling function, contributing to go-to-market and strategic initiatives, supporting product rollouts, and iterating quickly as our in-store offerings and merchant needs evolve. You will report to the Senior Director of SMB Commerce Platform, who will provide guidance and support as the In-Store sales function continues to scale across North America. This role requires traveling within your region (~2-4 times per quarter) to support your team and merchant partners, with additional time working remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity. You’re excited about this opportunity be

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring an experienced, talented and energetic Global Equity Program Manager to support Lyft’s global equity function. This role will support execution, rapid international expansion, management of increasing transaction volume, and building critical infrastructure for our global equity programs. The successful candidate will play a key role in driving the long term strategy and rolling out world class equity programs developed for precision and ease of execution. You will partner cross functionally on the design and delivery of ongoing programs, including compliance, tax, mobility, and employee education. The successful candidate will be an entrepreneurial and resourceful self-starter, comfortable working in a fast-paced and dynamic environment and excellent at building strong relationships. You will report to the Director, Global Equity Programs in our Legal organization. Responsibilities: Support administration ofLyft’s global equity programs including processing all awards, grants, exercises, cancellations and the issuance of all new grants in the US and in foreign jurisdictions, including managing RSUs, PSUs, ESPP, capital markets transactions and other equity programs. Continue to drive system automation on the Schwab Equiview platform across Workday and ADP. Develop and deliver world class employee education programs for new and continuing employees with a focus on mechanics and overall financial wellness. Support all aspects of SOX compliance and continuously work to build efficiencies around execution and documentation of key controls. Engage with senior leadership from the legal, fina

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring an experienced, talented and energetic Global Equity Program Manager to support Lyft’s global equity function. This role will support execution, rapid international expansion, management of increasing transaction volume, and building critical infrastructure for our global equity programs. The successful candidate will play a key role in driving the long term strategy and rolling out world class equity programs developed for precision and ease of execution. You will partner cross functionally on the design and delivery of ongoing programs, including compliance, tax, mobility, and employee education. The successful candidate will be an entrepreneurial and resourceful self-starter, comfortable working in a fast-paced and dynamic environment and excellent at building strong relationships. You will report to the Director, Global Equity Programs in our Legal organization. Responsibilities: Support administration of Lyft’s global equity programs including processing all awards, grants, exercises, cancellations and the issuance of all new grants in the US and in foreign jurisdictions, including managing RSUs, PSUs, ESPP, capital markets transactions and other equity programs. Continue to drive system automation on the Schwab Equiview platform across Workday and ADP. Develop and deliver world class employee education programs for new and continuing employees with a focus on mechanics and overall financial wellness. Support all aspects of SOX compliance and continuously work to build efficiencies around execution and documentation of key controls. Engage with senior leadership from the legal, fin

About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can’t do this without you. About the Role The Quality & Commissioning (QA/CX) Manager will support the Yondr Design & Construction and the EHSQ team’s mission to create and operate spaces and services, rooted in our culture and brand. We enable Yondr's growth by optimizing for speed and designed for agility. Act as the single POC for all things Owner Quality and Cx for site level support on execution of the Program requirements. This includes but is not limited to equipment supplier quality concerns, CxA and QA team management, quality and Cx software (i.e. Cx Alloy, Procore). Main Responsibilities Support the site PM in the successful delivery of the project by ensuring compliance to the QA/Cx program on behalf of QA/Cx at the different Cx stage gates and key project milestones Manage the CxA and make sure that the CxA deliverables are completed on time and correctly Act as an on site reference point for the CxA and the GC QC and Cx Managers (technical and process) Coordinate any deferred Cx testing and assist in Cx related warranty items Monitor the Cx progress and achievement (checklist completion, issue management, NCR status), ensure the Cx escalation process is followed, advise QA/Cx and the Facilities PM on the state of readiness for the key project milestones Identify and escalate any deviation from the program standards to the QA/Cx Lead PM Provide accurate Cx performance reporting at the project and program level Qualifications and experience 8+ years of experience supporting QA for critical

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world! As we grow and deepen CSP partnerships and go-to-market engagements, we are hiring a Technical Program Manager to support the Data Center CPU Team. This role is a strategic operator, trusted advisor, and integrator driving transparency, alignment, and execution across a fast paced, cross-functional org. The ideal candidate must demonstrate strong business and technical grounding and will directly impact NVIDIA by streamlining leadership focus, managing critical initiatives, aligning with partners, and enabling organizational velocity. What you'll be doing: Drive the operational rhythm, including leadership syncs, offsites, reviews, and decision forums. Organize and maintain marketing and technical artifacts, team share point sites, and meeting notes. Improve organizational alignment by removing inter-team roadblocks, process bottlenecks, and strategic disconnects. Schedule key team meetings, touch points, activities, and drive follow-up actions across the CPU PM team. Propose and align process improvement thoughtfully that accelerates the mission, not burden it. Prepare and organize executive briefings, cross-functional updates, and partner alignment sessions. Collaborate with Engineering, Resear

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Technical Manger - Facilities Maintenance Department: Facilities Reports To: Sr. Facility Manager Schedule: Monday–Friday, 6:30 a.m. – 3:00 p.m. Location: Orion Assembly (Lake Orion, MI) Position Summary: JLL is seeking a highly skilled Technical Manager to join our Facilities Maintenance team. This role is responsible for maintaining, troubleshooting, and optimizing building systems such as dock doors and levelers, HVAC systems, programmable logic controllers (PLCs), and related control systems to ensure seamless facility operations. The ideal candidate will combine technical expertise with strong problem-solving abilities and a commitment to continuous improvement and cost savings Key Responsibilities" Systems Management & Technical Support Respond to and resolve Maximo preventive maintenance (PM) tasks, Corrigo work orders, and client service calls daily Building management systems (BMS), including Tridium platforms, ensuring proper functionality in coordination with contractors Provide emergency after-hours support for critical facility systems as

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking an EMEA Sales Finance Manager to support our EMEA Sales organization. This highly visible and commercially focused role will partner closely with EMEA Sales and Finance leadership to provide value-added financial analysis, business intelligence, and strategic insights that support business performance and go-to-market decision-making. You will analyze pipeline, bookings, deals, customer buying patterns, expenses, and other leading performance indicators , translating complex financial and operational data into clear, forward-looking narratives and forecasts. You will also partner with our Shared Services team to strengthen financial models, analytics, and reporting while driving planning, expense management, process standardization, and automation as the business scales. WHAT YOU'LL DO Commercial Finance & Business Partnership : Partner closely with EMEA Sales leadership and the Deal Desk, providing financial and commercial analysis that supports deal decisions, go-to-market strategy, resource allocation, and business growth. Reporting & Business Analytics : Analyze business trends, customer buying patterns, pipeline, deals, and market performance to deliver actionable insights that inform go-to-market strategy and measure execution effectiveness. Financial Modeling & Planning : Partner with the Shared Services team to build and maintain critical business and financial models covering he

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. THE ROLE Join the Snowflake Finance team and help scale our global finance and accounting operations as we continue to grow. We are seeking a strong GL Accounting Manager to support our global corporate accounting team. This is a highly visible, hands-on individual contributor role for an experienced accounting professional who thrives in a fast-paced and dynamic environment. You will combine strong technical accounting expertise, sound judgment, and a continuous-improvement mindset to own critical areas of accounting operations, while supporting Snowflake’s global intercompany framework. You will take end-to-end ownership of key close workstreams, evaluate and operationalize complex and non-routine transactions, and partner cross-functionally to solve accounting and operational challenges. You will also help improve existing processes and use automation and AI-driven products to reduce repetitive and manual work to improve efficiency, accuracy, and controls. This role is based in Dublin, CA or Menlo Park, CA. We use a hybrid work model, with three days in the office per week. WHAT YOU'LL DO Own month-end and quarter-end close procedures for assigned accounting areas, ensuring high-integrity financial reporting through journal entry preparation, account reconciliations, and

LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. About the Role: We are seeking an experienced Operational Resilience Manager to support the continued development, operation and maturity of the Bank’s operational resilience framework. This role will ensure that operational resilience is embedded across the Bank through clear governance, service ownership, important business service mapping, impact tolerance management, scenario testing, remediation tracking and the continuous management of operational resilience risks across critical business processes . The successful candidate will report to the Head of Technology and work closely with Information Security, Vendor Management, Product Management, Engineering, Risk and Compliance. Key Responsibilities: Maintain and enhance the Bank’s operational resilience framework, ensuring it remains practical, proportionate and aligned to regulatory expectations. Build strong relationship

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The global ABP Team acts as a critical platform that enables and improves efficiencies and effectiveness across Stripe by providing high-value, high-impact administrative support to leadership. The global ABP Team is a recognized and valued team that is integral to how Stripe operates. A crucial part of the global ABP Team is our Administrative Coordinator team—a centralized group of highly motivated and skilled individuals who offer core administrative support to Stripe leaders. What you’ll do As the Administrative Coordinator program and team grow, you'll find ways to successfully build processes and systems for scale, manage hiring practices that maintain the Stripe talent bar, and manage individual contributors across multiple regions. Additionally, you'll build relationships with key stakeholders and leaders across the organization that enable and support the work of the Administrative Coordinators and the larger global ABP Team. You'll report to and partner closely with the ABP Program Manager and support operational efforts, programming, and processes for the global ABP Program, including operating cadence, rhythm of business, and documentation. Responsibilities Manage and lead a team of Administrative Coordinators Maintain an understanding of team workload and bandwidth Develop and maintain adherence to the scope of the program and ensure individuals are set up for success Maintain an understanding of team and individual performance

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking an experienced Program Manager (Data Center Construction) to lead our growing portfolio of data center and infrastructure construction programs. In this leadership role, you will oversee multiple Construction Project Managers and ensure the successful delivery of complex, mission-critical facilities that support SpaceXSI's AI supercomputing goals. You will serve as a key bridge between field execution, engineering, and executive leadership, driving program-level strategy, risk management, and operational excellence in a fast-paced environment. This is a full-time, primarily onsite role based in the Memphis, TN area, with flexibility for travel to support additional project sites across the US. KEY RESPONSIBILITIES: Provide strategic leadership and direct management to a team of Construction Project Managers Oversee end-to-end execution of multiple large-scale construction programs, including pre-construction planning, site development, procurement, construction, commissioning, and handover for data centers and supporting infrastructure. Align program deliverables with SpaceXSI's broader infrastructure roadmap, AI compute requirements, and agg

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Engineering Manager for the Vanta for Government team, you'll lead a team on one of Vanta's most strategically significant expansion bets: building the compliance platform that will serve government vendors, federal agencies, and SLED organizations at scale. The Vanta for Government team is building and evolving Vanta's AI-powered platform for government vendors, federal agencies, and State, Local, and Education (SLED) organizations. Our mission is to make government compliance not easy, but easier: helping organizations automate the heavy lifting across complex frameworks like FedRAMP, CMMC, and NIST, strengthen their security posture, and support mission-critical work with greater confidence. You'll join at a critical juncture in the product's development, working directly alongside early design partners, translating evolving requirements into real product, and establishing the engineering practices and team culture that will define how this team operates as it grows. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Engineering Manager at Vanta: Build and grow a high-performing team: lead, coach, and develop engineers while hiring strategically, closing gaps in team composition, and raising the bar on quality and delivery Drive execution across the government product roadmap: deliver against multi-quarter initiatives spanning core compliance workflow features, FedRAMP/CMMC/NIST-specific capabilities, and integrations designed for government vendors and customers Partner closely with Product and Design to define what gets built and in what order — translating ambiguous, e

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses. You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently. This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering. 🦸🏻‍♀️ What you'll do Own

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses. You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently. This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering. We are open to hiring for