Critical Support Manager Jobs

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Note: This is an in-person role based in San Francisco, and we’d like you in the office five days a week. As our Office Manager, you’ll own the rhythms and details that make the San Francisco office work: facilities coordination, vendor management, supplies and pantry programs, visitor and onboarding readiness, and a high bar for cleanliness and functionality. This role is hands-on and highly collaborative. Baseten moves fast , and you should be ready to hit the ground running. You’ll report to the Workplace Experience Manager and partner with IT, People Ops, and EA’s to proactively solve problems before they impact employees. This role is based in hospitality with employees as the customers. You’ll create an exceptional workplace experience by pairing high-touch hospitality with high-precision execution. Employees will know you as the calm, friendly point of contact, while you quietly orchestrate vendors, access workflows, and last-mile details behind the scenes so the office runs smoothly every day. OUR SAN FRANCISCO OFFICE Baseten HQ Campus Up to 275 people onsite daily Growing rapidly Frequent visitors ~24,000 square feet RESPONSIBILITIES Events and culture Collaborate on a thoughtful calendar of employee-facing events with your WPX (Workplace Experience) teammates. Own location-based programming for your building. Support logistics for team onsites hosted in your building, including space setup, catering co

The Mine Surveyor is responsible for conducting precise surveys and measurements to support the safe and efficient operation of the mine. This includes developing and maintaining accurate mine plans and layouts, monitoring geological features, and ensuring compliance with relevant regulations. The role requires collaboration with engineers, geologists, and management to provide critical data for mine planning, development, and safety. Source: Adani Group | Job ID: 56327

This role is responsible for managing MIS reports and maintaining records of critical information across various departments, ensuring compliance with regulatory requirements, and analysing operational data to support strategic decision-making and risk management. This role involves coordinating with stakeholders for reporting, audits, and statutory submissions, as well as maintaining meticulous records and facilitating management discussions for continuous improvement. Source: Adani Group | Job ID: 55937

The Anyscale Technical Program Management (TPM) team is expected to play a critical role executing high impact programs while continuously improving processes to sustainably grow and increase the effectiveness of the Tech organization spanning Design, Engineering and Product teams. As a Technical Program Manager focused on Anyscale’s core product solution, you’ll help lead complex application development in service of enhancing our product platform. In this role, you'll support and help scale the technical solutions that make Anyscale’s products and services possible. As part of the overall development life cycle you’ll plan requirements, identify risks, manage schedules, and communicate clearly with project stakeholders on complex projects with significant bottom line impact. Your Program management contributions will span prioritization, planning of projects and features, stakeholder management, tracking of external commitments while contributing to the organization's technical culture by highlighting and espousing best practices. You’ll learn and grow alongside talented teammates who share your commitment to excellence and appetite for innovative problem-solving. This is a rare opportunity to join in the leadership of a team that will be responsible for building a successful commercial ML/AI oriented solution from the ground up! As part of this role, you will: Help us build, track and ship our Commercial / OSS product Will work closely with the software development and product teams to deliver high quality, scalable products used by customers around the world Collaborate with the product teams and align all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk ta

The Mine Surveyor is responsible for conducting precise surveys and measurements to support the safe and efficient operation of the mine. This includes developing and maintaining accurate mine plans and layouts, monitoring geological features, and ensuring compliance with relevant regulations. The role requires collaboration with engineers, geologists, and management to provide critical data for mine planning, development, and safety. Source: Adani Group | Job ID: 52975

The Mine Surveyor is responsible for conducting precise surveys and measurements to support the safe and efficient operation of the mine. This includes developing and maintaining accurate mine plans and layouts, monitoring geological features, and ensuring compliance with relevant regulations. The role requires collaboration with engineers, geologists, and management to provide critical data for mine planning, development, and safety. Source: Adani Group | Job ID: 51901

The Mine Surveyor is responsible for conducting precise surveys and measurements to support the safe and efficient operation of the mine. This includes developing and maintaining accurate mine plans and layouts, monitoring geological features, and ensuring compliance with relevant regulations. The role requires collaboration with engineers, geologists, and management to provide critical data for mine planning, development, and safety. Source: Adani Group | Job ID: 42415

Senior Engineering Manager – AI CoE About Redwood Redwood Software helps the world's largest enterprises automate mission-critical business processes. Our platforms support complex enterprise workloads across ERP systems, business applications, cloud infrastructure, and on-premises environments. Redwood is building reusable AI infrastructure, agentic capabilities, developer tools, and platform services that enable enterprise-ready AI features across its product portfolio. Role Mission As a Senior Engineering Manager, you will lead the engineering team responsible for delivering Redwood's shared AI platform and agentic capabilities. You will translate the AI strategy into an executable engineering roadmap, build a high-performing team, and ensure the delivery of secure, scalable, observable, and commercially valuable AI systems. The role requires sufficient technical depth to guide architecture and challenge engineering decisions while remaining accountable for people's leadership, execution, team health, and delivery outcomes. Key Responsibilities Lead one or more engineering teams responsible for AI platform services, agentic capabilities, developer tools, and product integrations. Translate business and product priorities into a clear engineering roadmap, delivery plan, and team-level objectives. Recruit, onboard, manage, and retain engineers with the skills required to build production-grade AI and agentic systems. Establish clear ownership, performance expectations, decision-making responsibilities, and development plans across the team. Drive predictable execution through effective planning, dependency management, risk identification, and operational readiness. Partner with senior individual contributors to guide architecture and technical direction without becoming a bottleneck for engineering decisions. Ensure consistent engineering practices across AI evaluation, observability, model gover

Responsibilities: Project Planning & Delivery • Support development and maintenance of project plans, timelines, milestones, deliverables, and resource requirements. • Coordinate biometrics activities across Biostatistics, Statistical Programming, and Data Management. • Track study progress against contracted scope, timelines, and key milestones. • Follow up with functional leads and team members regarding deliverables, dependencies, and outstanding actions. • Support database lock, analysis, reporting, and other critical biometrics milestones. • Assist with planning and coordination of multiple studies or workstreams. Client & Team Communication • Participate in client and internal project meetings. • Prepare meeting agendas, status updates, meeting minutes, and action-item trackers. • Facilitate routine project meetings as experience develops. • Maintain clear communication among clients, functional leads, and project team members. • Escalate potential timeline, scope, resource, or quality issues to the appropriate PM or functional leadership. Risk & Issue Management • Maintain project risk, issue, decision, and action logs. • Identify emerging risks related to timelines, dependencies, resources, scope, and deliverables. • Support development and tracking of mitigation and recovery plans. • Proactively communicate potential delays and dependencies to the project team. Scope & Financial Management • Support tracking of project budgets, hours, milestones, and financial performance. • Monitor work performed against the contracted scope of work. • Identify potential out-of-scope activities and communicate them to the Project Manager. • Assist with preparation of change-order information, forecasts, and project financial updates. Quality & Compliance • Support delivery of projects in accordance with applicable SOPs, client requirements, contracts, and quality standards. • Ensure project documentation and trackers are accurate

Responsibilities: Project Planning & Delivery • Support development and maintenance of project plans, timelines, milestones, deliverables, and resource requirements. • Coordinate biometrics activities across Biostatistics, Statistical Programming, and Data Management. • Track study progress against contracted scope, timelines, and key milestones. • Follow up with functional leads and team members regarding deliverables, dependencies, and outstanding actions. • Support database lock, analysis, reporting, and other critical biometrics milestones. • Assist with planning and coordination of multiple studies or workstreams. Client & Team Communication • Participate in client and internal project meetings. • Prepare meeting agendas, status updates, meeting minutes, and action-item trackers. • Facilitate routine project meetings as experience develops. • Maintain clear communication among clients, functional leads, and project team members. • Escalate potential timeline, scope, resource, or quality issues to the appropriate PM or functional leadership. Risk & Issue Management • Maintain project risk, issue, decision, and action logs. • Identify emerging risks related to timelines, dependencies, resources, scope, and deliverables. • Support development and tracking of mitigation and recovery plans. • Proactively communicate potential delays and dependencies to the project team. Scope & Financial Management • Support tracking of project budgets, hours, milestones, and financial performance. • Monitor work performed against the contracted scope of work. • Identify potential out-of-scope activities and communicate them to the Project Manager. • Assist with preparation of change-order information, forecasts, and project financial updates. Quality & Compliance • Support delivery of projects in accordance with applicable SOPs, client requirements, contracts, and quality standards. • Ensure project documentation and trackers are accurate

This is Adyen. Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Products About the Role The Financial Products org at Adyen is at the forefront of our evolution, building the foundational infrastructure that enables our customers to manage their finances, issue cards, and access credits and financing globally. Adyen is building a Machine Learning Engineering team in San Francisco focused on Credit Risk Modeling for Underwriting within Financial Products. This team will develop the models, scorecards, and production systems that enable Adyen to scale its credit products 100x. We’re looking for an enthusiastic, self-driven Engineering Manager to lead the Credit Risk Modeling team. You will lead the team that design, productionize, and operate machine learning models and rule-based decision systems that power credit products. Your team will work across the full model lifecycle, from research and data analysis to training, deployment, monitoring, and continuous improvement.. As an Engineering Manager, you will build, mentor, and coach a diverse and talented team of machine learning scientists and data engineers. You should be comfortable streamlining the team's engineering operations, refining product requirements together with product and merchants and encouraging effective collaboration. As a critical role in the continued success of our organization, you will help to itera

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the Opportunity? As a Product Manager, UX for AIOS, you will define and drive product experiences that make complex AI workflows clear, usable, and valuable for customers in regulated financial services. You will sit at the intersection of product management, user experience, engineering, AI, and customer delivery. Your focus will be understanding users, shaping the roadmap, defining product requirements, partnering closely with design, and ensuring AIOS experiences support real work: agent orchestration, workflow setup, monitoring, review, exception handling, and human-in-the-loop control. This role matters because governed AI only creates value when users can understand it, trust it, and operate it confidently. You will help AIOS move from technical capability to product experiences that customers can adopt at scale. What Will You Do? Define product strategy, roadmap priorities, and UX-focused product requirements for AIOS experiences and workflows. Deeply understand user needs through discovery, stakeholder interviews, customer feedback,

This role is responsible for managing MIS reports and maintaining records of critical information across various departments, ensuring compliance with regulatory requirements, and analysing operational data to support strategic decision-making and risk management. This role involves coordinating with stakeholders for reporting, audits, and statutory submissions, as well as maintaining meticulous records and facilitating management discussions for continuous improvement. Source: Adani Group | Job ID: 58605

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Strategic Account Manager owns and grows relationships with some of the world's largest and most complex organisations. Building, long-term client relationships, and developing key business relationships. The role requires a strong focus on new business development, in addition to, up-selling and cross-selling to existing clients . This will be achieved through solution selling, account planning, prospecting to identify high-quality clients, qualifying and developing assigned accounts Implement sales tactics to achieve corporate revenue/profit goals aligned with Redwood’s expansion strategy Grow businesses existing key customers maintaining long term relationships with accounts and maximizing cross-sales opportunities Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opportunities within key accounts Position Redwood as a business partner to address client goals within

As a Talent Acquisition Specialist & Onboarding at Adani, you will play a critical role in attracting, sourcing, and onboarding top talent to support our dynamic and diverse business operations. You will be responsible for executing end-to-end recruitment processes, collaborating with hiring managers, and ensuring a seamless onboarding experience for new employees. This position offers an exciting opportunity to contribute to Adani's growth by identifying and engaging with high-potential individuals while upholding our commitment to excellence and inclusion. Source: Adani Group | Job ID: 56660