与邓白氏一起塑造未来 "在邓白氏,我们相信数据能够创造更美好的未来。作为全球最具影响力的商业信息服务机构之一,我们帮助全球企业实现增长、管理风险并推动创新。自1841年以来,企业一直信任我们能将不确定性转化为机遇。我们是一支多元化的全球团队,致力于推动创新与协作,勇于探索前沿理念。你准备好发挥影响力、共同塑造未来了吗?加入我们吧!请访问 dnb.com/careers 探索更多机会。" PURPOSE OF THE JOB (required for supervisory/managerial job): Summarize why this job exists and the contribution it makes to the overall business of the company 该岗位负责公司400热线、在线客户咨询及销售线索的接待和流转工作,通过专业、高效的客户服务,确保客户需求得到及时响应和准确处理,提升客户体验,并保障销售线索的分配质量与效率。 PRINCIPAL ACCOUNTABILITIES: Describe the major activities of the job, emphasizing the end results which must be achieved (suggest listing from the most important task) • 负责400热线及在线渠道客户咨询接待,按照标准服务流程及时响应客户需求。 • 准确记录客户信息及需求,并将业务咨询、服务请求等流转至相关团队处理。 • 妥善处理客户投诉、异议及升级问题,确保客户获得良好的服务体验。 • 根据公司规则完成销售线索的识别、分类及分配,保障线索分配的准确性和及时性。 • 按照服务时效要求完成线索流转及跟进协调工作。 • 负责客户服务工单、客户异议台账及相关运营数据的维护与更新。 • 协助完善客户服务知识库、标准话术及服务流程,推动持续优化。 • 上级主管或公司要求员工执行的与岗位相关的其他工作内容。 • EXPERIENCE, KNOWLEDGE, SKILLS, ABILITIES: List the experience, knowledge, skills and abilities necessary to do the job in a fully competent manner • 本科及以上学历,专业不限。 • 具备客户服务相关工作经验。 • 具备良好的客户沟通能力和服务意识,能够有效处理客户咨询与投诉。 • 具备较强的情绪管理能力及客户关系处理能力。 • 工作细致认真,责任心强,具备较好的数据准确性和执行力。 • 能够适应标准化流程管理,具备较强的学习能力和流程意识。 • 熟练使用Office办公软件,具备CRM、工单系统或客户管理系统使用能力。 • 具备团队协作精神,能够在多任务环境下高效开展工作。 • 具备数字化工具应用意识,能够学习并合理使用AI工具提升工作效率及服务质量。 申请指南 如您要申请该职位,请点击“申请该职位”按钮。屏幕将跳转至新的页面,显示以下字段:简历、全名、电子邮箱、电话号码和当前供职公司。您可以选择提供关联至您的Linkedin、GitHub、portfolio、Twitter或其它网站的链接。您也可以在“附加信息”中添加推荐信、更多个人信息或您对该职位的意向。最后,请点击“提交申请”按钮以完成申请。我们期待您的申请! --- All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Le
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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. About the role Toast IQ Grow combines intelligent marketing tools with dedicated expert support to help restaurants reach more guests, bring them back, and grow sales. The Marketing Tools team builds the campaign products underlying Toast IQ Grow - one of the fastest-growing products in Toast's history. Every campaign created by a restaurant, a Toast marketing specialist or the Toast IQ Marketing Agent uses what this team builds. Our purpose is simple: Build AI-powered marketing automation that drives orders and revenue for restaurants Give users the advanced tools they need to run best-in-class marketing programs Maintain a platform that scales seamlessly with billions of messages going out a year We operate like a startup within Toast: fast-moving, customer-obsessed, and relentlessly focused on impact and results. What you’ll do This role is an incredible opportunity for a product leader who wants to shape how restaurants market in an AI-first world, on a platform that already sends billions of messages. Responsibilities include: Marketing automation: Lead the vision, strategy and roadmap for Toast's marketing experiences across email, SMS and social. Partner with our CRM team and own the marketing use cases that move restaurants from one-off sends to always-on campaigns that run themselves. Advanced tooling: Build the power-user layer for Toast's marketing specialists, multi-location brands, and sophisticated operators, including bulk and multi-location workflows, advanced scheduling and segmentation. Keep the core experience simple for everyone else. AI: Partner with the Toast IQ Marketing Agent team so that AI-generated campaigns are easy to review, edit, approve, and trust. Find where AI can remove work across the campaign lifecycle. Metrics: Own outcomes for your area, acting as the GM of t
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Our EPD Recruiting team builds the teams that build Plaid. We partner with leaders across Engineering, Product, Design, Data, and Security to deliver thoughtful, candidate-first recruiting experiences that raise the bar for how we scale. We are responsible for delivering world-class technical talent through pragmatic, data-informed, and principle-aligned recruiting practices. We believe the hardest hires are won upstream, in the research and the reach-out, long before a loop is ever scheduled. Our goal is to help Plaid grow intentionally by hiring exceptional people who share our values and drive our mission to unlock financial freedom for everyone. We are hiring a Senior Technical Sourcer to build the pipelines behind Plaid's most difficult technical searches. You will own the top of the funnel across software engineering, infrastructure, data science, AI/ML, and security, from market research and pipeline strategy to qualified candidates entering the interview process. This role is for a deep researcher. Many of the people we need are not always findable by title alone, do not respond to templated outreach, and are not on any list you can buy. You will find them anyway, by mappi
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Lisbon, Portugal or London, the UK What You’ll Do The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted business advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value and ultimately successfully close renewals maximizing upsells
Job Summary The Field Application Engineer (FAE) will provide technical, hands-on expertise to support all business opportunities for Phoenix Contact products and applications directly associated with the marking and installation portfolio used within the industrial automation and electronics industry. The Field Application Engineer will collaborate with regional sales managers, strategic account managers, sales engineers, account development specialists, channel, and field application engineering teams, to utilize a consultative approach with all customers to support their individual needs and expand market penetration. This role plays a pivotal part in the development and expansion of all accounts, through cabinet efficiency sales growth and specifications. This position is an individual contributor role and does not include formal people management responsibilities. The territory for this role is Michigan and Indiana. Responsibilities Increase annual sales revenue across all products directly associated with the cabinet efficiency portfolio at customer accounts. These products include but are not limited to printers & software, marking materials, hand & automatic tools, cabinet efficiency value-add and control cabinet accessories. Work in coordination with local Phoenix Contact sales team utilizing joint sales activities, trainings, and mutual action plans to advance the sales of above-mentioned products. Act as the local technical representative for the above-mentioned products and support the sales team in power-related technical matters. Act as the regional marketing specialist developing sales tools, collateral and driving campaigns. Serve as the “voice of the customer” providing insight for expansion of product lines or new focus industries. Drive value-added cabinet efficiency solutions. Meet/exceed territory sales quotas as established by the RSM and/or Vice President - Field Sales. Be proficient in BASE selling skills and implement to
Job Summary The Field Application Engineer (FAE) will provide technical, hands-on expertise to support all business opportunities for Phoenix Contact products and applications directly associated with the marking and installation portfolio used within the industrial automation and electronics industry. The Field Application Engineer will collaborate with regional sales managers, strategic account managers, sales engineers, account development specialists, channel, and field application engineering teams, to utilize a consultative approach with all customers to support their individual needs and expand market penetration. This role plays a pivotal part in the development and expansion of all accounts, through cabinet efficiency sales growth and specifications. This position is an individual contributor role and does not include formal people management responsibilities. The territory for this role is Michigan and Indiana. Responsibilities Increase annual sales revenue across all products directly associated with the cabinet efficiency portfolio at customer accounts. These products include but are not limited to printers & software, marking materials, hand & automatic tools, cabinet efficiency value-add and control cabinet accessories. Work in coordination with local Phoenix Contact sales team utilizing joint sales activities, trainings, and mutual action plans to advance the sales of above-mentioned products. Act as the local technical representative for the above-mentioned products and support the sales team in power-related technical matters. Act as the regional marketing specialist developing sales tools, collateral and driving campaigns. Serve as the “voice of the customer” providing insight for expansion of product lines or new focus industries. Drive value-added cabinet efficiency solutions. Meet/exceed territory sales quotas as established by the RSM and/or Vice President - Field Sales. Be proficient in BASE selling skills and implement to
Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. このポジションについて Toradex Japanの営業・マーケティング業務を日々支え、チームの業務効率向上と顧客対応の質向上に貢献していただくポジションです。 業務の中心となるのは、CRMの更新、見積書・納品書・請求書等の作成補助、製品の発送・物流対応、在庫・納期確認に伴う社内調整、簡単な顧客問い合わせ対応など、営業活動を支える実務的なオペレーション業務です。 業務に慣れてきた後は、見込み顧客やアカウントのリサーチ、案件のフォローアップ、顧客ミーティングやデモの準備、展示会・キャンペーン運営、日本市場向けコンテンツのローカライズなど、プリセールスやビジネス開発に近い業務にも幅広く関わっていただきます。 業界経験そのものよりも、主体性、丁寧さ、責任感、コミュニケーション力、そして新しいことを学ぶ意欲を重視します。 主な業務内容 1. 営業オペレーション・商務・プリセールスサポート 出荷・物流サポート 製品の梱包、発送、配送ラベル作成、その他の発送・物流関連業務をサポートします。 見積・納品・請求関連サポート 見積書、納品書、請求書などの作成補助、および関連する社内手続きをサポートします。 CRM・フォローアップ支援 CRM上の顧客情報・案件情報の入力、更新、整理を行い、アクション、期限、フォローアップ状況を管理します。 顧客・社内コミュニケーション 納期、在庫状況、製品情報、継続中の顧客依頼について、日本チーム・海外チームと連携し、簡単な顧客問い合わせ対応もサポートします。 見込み顧客・アカウントリサーチ 見込み顧客、ターゲット企業、業界動向などを調査し、営業活動や案件創出に必要な情報を整理します。 顧客ミーティング・デモ準備 顧客ミーティング、製品デモ、評価活動の準備、議事メモ、アクション項目、フォローアップ管理などをサポートします。 営業資料サポート 提案資料、製品紹介資料、顧客向け資料などの日本語化、翻訳、フォーマット調整を行います。 2. マーケティングサポート コンテンツローカライズ グローバル本社から提供されるWeb記事、製品仕様、導入事例などを、日本市場向けに英語から日本語へ翻訳・編集します。 リードジェネレーション・キャンペーン支援 メールマガジン、キャンペーン後のフォローアップ、リードリスト作成、公式SNS(LinkedIn、X等)の運用をサポートします。 展示会・ウェビナー運営 展示会、イベント、デモ、オンラインウェビナーの事前準備、当日の運営、参加者フォローなどをサポートします。 市場調査 Toradex Japanの営業・マーケティング活動に必要な市場、企業、競合、業界情報などの基礎調査を行います。 効果測定・レポーティング Webアクセス、キャンペーン、イベント、リードジェネレーション活動などの基礎データを収集・整理します。 応募要件 必須要件(Must) 業界への興味 IT、エレクトロニクス、組込みシステム、IoTなどの分野に強い興味・関心がある方。 在学状況 大学または大学院に在学中の方(文理不問)。 日本語 ネイティブレベル、または同等のビジネス日本語力。 英語 英語の技術・製品ドキュメントを読み、メールやチャットで海外チームとやり取りできるレベル。 PCスキル Microsoft Excel、Word、PowerPoint、またはGoogle Workspace等の基本的なPCスキル。 勤務可能期間 週約20時間を目安に、週2〜3日以上、最低6か月以上継続して勤務できる方。発送・物流業務、イベント対応などのため、必要に応じてオフィス出社が可能な方。 歓迎要件(Want) 卒業後のキャリア 長期インターン終了後、新卒での正社員入社にも関心のある方。ポジションの空き状況、実
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Business Operations Manager is a hands-on business operator who partners with the General Manager and leadership team to strengthen business performance, operating discipline, and execution of strategic priorities. The role combines business operations with executive operations by translating data into insights, coordinating leadership operating rhythms, preparing decision-ready materials, and driving follow-through on cross-functional initiatives. This role owns recurring reporting and selected programs end to end, manages defined workstreams within broader initiatives, and serves as a trusted coordination point across leadership and functional teams. Key Responsibilities: Deliver regular business reporting, translating performance trends and risks into clear, actionable insights Analyse commercial performance to identify opportunities, challenges, and areas for improvement Partner with Sales, Marketing, Product, and Finance to align KPIs, targets, and performance measures Ensure accurate, consistent, and reliable data and management reporting across the business Coordinate key business planning and review activities, ensuring clear decisions, ownership, and follow-through Prepare executive presentations, briefings, and business updates, turning complex information into clear recommendations Track key priorities, actions, and decisions, ensuring progress, accountability, and visibility acr
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers. You ensure every customer achieves success with Trustpilot — from onboarding and adoption to measurable results and advocacy. Your mission is to maximise product adoption, strengthen customer health, and reduce churn, ensuring customers realise ongoing value and remain engaged, satisfied partners. What you'll be doing: Onboarding & Activation: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. Adoption & Value Realisation: Drive measurable Business Adoption across your customer portfolio to deliver tangible results. Retention & Churn Reduction: Achieve a high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively. Retention & Churn Reduction: Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Customer Experience & NPS: Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Customer Issue Resolution: Act as the first line for customer issues related to onboarding, usage, or product value, escalating commercial or billing matters to the Account Manager. Customer Advocacy: Partner with Marketing to identify case study, testimonial, and reference opportunities. Voice of the Customer: Collaborate with Product to share structured customer feedback and insights that inform roadmap improvements. Operational Excellence: Maintain accurate health metrics, notes, and success plans in CRM f
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. KEY RESPONSIBILITIES Identify and develop new business opportunities through targeted prospecting, account mapping, and evaluation of potential BFSI clients Drive consultative sales conversations and deliver solution pitches and presentations to senior-level stakeholders across banks, NBFCs, financial institutions, and corporates Own the end-to-end sales cycle, from lead generation and opportunity identification to commercial closure and successful delivery of solutions Achieve assigned revenue and sales targets by maintaining a strong and qualified sales pipeline Develop a deep understanding of assigned accounts, identify opportunities for cross-selling and upselling, and build strong client relationships to drive repeat and incremental business Conduct regular account mapping to identify key decision-makers, influencers, business requirements, and potential opportunities within allocated accounts Organize and participate in industry events, roundtables, and theme-based BFSI engagements as part of the customer acquisition and relationship-building strategy Maintain accurate and timely reporting of sales activities while ensuring adherence to the company’s compliance framework KEY REQUIREMENTS MBA/PGDM in Finance, Marketing, or a related discipline 7+ years of relevant post-MBA experience in B2B/business development, enterprise sales, strategic account management, or corporat
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role: Elastic, the Search AI company, is looking for a high-energy Enterprise Account Executive to drive net-new revenue and expansion within strategic Enterprise accounts. You’ll be the owner of a defined territory where you’ll build your own pipeline, tell the Elastic Search AI story, and close complex, multi-stakeholder deals in a consumption-based model. This role sits at the intersection of sales execution, technical fluency, and cross-functional collaboration—and is critical to our growth in the Enterprise segment. What You Will Be Doing: Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities. Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals. Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic’s Search, Observability, and Security capabilities to measurable business outcomes. Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %. Executive negotiation & closing: Lead high-stakes contract and pricing discussions—defend your
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch is looking for a Director, Head of Product Marketing to build, lead, and elevate our global PMM function from the ground up. Reporting directly to the Chief Marketing Officer (CMO), your mandate is to establish Product Marketing as a proactive, high-velocity marketing engine and strategic driver. In this role, you will define the core value proposition of Twitch’s product ecosystem for creators and viewers alike. You will act as the crucial connective tissue between Marketing and teams across Product, Engineering, Data Science, Commerce and the broader Go-To-Market teams. You understand that the best marketing on a platform feels like a feature, not a bug. You’ll build systems that move beyond one-off "launch day hype,” anchoring your strategy in continuous lifecycle adoption and creator unit economics. You’ll ensure that our community understands the deep why behind our tools before the what even ships. You can work in San Francisco, CA; Irvine, CA; New York, NY; or Seattle, WA. You Will: Architect the Global PMM Discipline: Lead, coach, and scale a world-class team of product marketers, establishing operational rigor, written strategy briefs and clear accountability loops that prioritize high-impact bets over busywork. Define the Value Tra
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch is looking for a Director, Head of Product Marketing to build, lead, and elevate our global PMM function from the ground up. Reporting directly to the Chief Marketing Officer (CMO), your mandate is to establish Product Marketing as a proactive, high-velocity marketing engine and strategic driver. In this role, you will define the core value proposition of Twitch’s product ecosystem for creators and viewers alike. You will act as the crucial connective tissue between Marketing and teams across Product, Engineering, Data Science, Commerce and the broader Go-To-Market teams. You understand that the best marketing on a platform feels like a feature, not a bug. You’ll build systems that move beyond one-off "launch day hype,” anchoring your strategy in continuous lifecycle adoption and creator unit economics. You’ll ensure that our community understands the deep why behind our tools before the what even ships. You can work in San Francisco, CA; Irvine, CA; New York, NY; or Seattle, WA. You Will: Architect the Global PMM Discipline: Lead, coach, and scale a world-class team of product marketers, establishing operational rigor, written strategy briefs and clear accountability loops that prioritize high-impact bets over busywork. Define the Value Tra
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch is looking for a Director, Head of Product Marketing to build, lead, and elevate our global PMM function from the ground up. Reporting directly to the Chief Marketing Officer (CMO), your mandate is to establish Product Marketing as a proactive, high-velocity marketing engine and strategic driver. In this role, you will define the core value proposition of Twitch’s product ecosystem for creators and viewers alike. You will act as the crucial connective tissue between Marketing and teams across Product, Engineering, Data Science, Commerce and the broader Go-To-Market teams. You understand that the best marketing on a platform feels like a feature, not a bug. You’ll build systems that move beyond one-off "launch day hype,” anchoring your strategy in continuous lifecycle adoption and creator unit economics. You’ll ensure that our community understands the deep why behind our tools before the what even ships. You can work in San Francisco, CA; Irvine, CA; New York, NY; or Seattle, WA. You Will: Architect the Global PMM Discipline: Lead, coach, and scale a world-class team of product marketers, establishing operational rigor, written strategy briefs and clear accountability loops that prioritize high-impact bets over busywork. Define the Value Tra
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role Elastic, the Search AI company, is looking for a high-energy Enterprise Account Executive to drive net-new revenue and expansion within strategic Enterprise accounts. You’ll be the owner of a defined territory where you’ll build your own pipeline, tell the Elastic Search AI story, and close complex, multi-stakeholder deals in a consumption-based model. This role sits at the intersection of sales execution, technical fluency, and cross-functional collaboration—and is critical to our growth in the Enterprise segment. What You Will Be Doing: Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities. Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals. Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic’s Search, Observability, and Security capabilities to measurable business outcomes. Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %. Executive negotiation & closing: Lead high-stakes contract and pricing discussions—defend your v
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