<CRM事業部>Executive Assistant — Japan - Tokyo. Apply via Workday.
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<CRM事業部>Sales Rep 東京 — Japan - Shinjuku. Apply via Workday.
Director, International CRM Intelligence & Insights Strategy — 7 Locations. Apply via Workday.
Clinical Specialist CRM - Sacramento — Sacramento, California, United States of America. Apply via Workday.
CRM Associate Clinical Specialist - Atlanta, GA — Georgia, United States of America. Apply via Workday.
Become a part of our caring community The Provider CRM Lead (Lead Product Manager) is responsible for defining and advancing the strategy, roadmap, and adoption of Provider CRM capabilities that enable a more connected, data-driven provider experience. You will partner across business, operations, digital, analytics, and technology teams to improve provider engagement, strengthen relationship management, streamline workflows, and deliver actionable insights for field and operational teams. The ideal candidate combines product management, customer relationship management, and change leadership experience with the ability to translate business priorities into scalable capabilities that improve provider satisfaction, operational efficiency, and business outcomes. You will report to the AVP, Product Management. Product Strategy & Vision Define and communicate the long-term vision, strategy, and roadmap for CRM capabilities and customer engagement platforms Align CRM investments with business objectives, customer needs, and growth strategies Identify opportunities to improve customer acquisition, retention, loyalty, and lifetime value through CRM innovation Monitor industry trends, emerging technologies, and competitive CRM capabilities Product Leadership Lead end-to-end product lifecycle management from discovery through delivery and ongoing optimization Prioritize initiatives using data, customer insights, business outcomes, and stakeholder feedback Develop business cases and success metrics for product investments Mentor and guide other product managers and cross-functional team members CRM Platform Management Own CRM platform capabilities including customer profiles, segmentation, lead management, campaign management, workflow automation, reporting, and integrati
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW Fanatics Commerce operates one of the most expansive fan engagement platforms in sports, powering CRM across 100+ million fans and 900+ e-commerce properties for the NFL, NBA, MLB, NHL, and hundreds of teams and colleges. The Senior CRM Developer works embedded within an agile, marketing-led CRM team, owning the end-to-end execution of triggered journeys, personalized content, and the data integrations that power them — built on Adobe Journey Optimizer and Adobe Experience Platform, connected to a custom in-house commerce platform. The Senior CRM Developer delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Partner with marketers, analysts, and technical leads to challenge assumptions and align on the right solution design before building begins, ensuring cross-functional clarity and shared ownership of outcomes. • Document journey logic, templates, and data configurations so teammates can extend and maintain your work, raising the capability of the broader CRM t
TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Senior CRM Data & AI Developer Position Overview TEGNA is looking for a Senior CRM Data & AI Developer to join the dynamic engineering team. We are looking for a Senior CRM Data & AI Developer to integrate our CRM platform data with our Snowflake data warehouse. You will analyze and map the migration of CRM data into our Snowflake-based customer data platform and put AI solutions, including agent-based workflows, to work inside our CRM and web applications. As we build AI agents that integrate seamlessly with the CRM, you'll also create the user interfaces that bring them to sales users. You will bridge the functional and data gaps between the CRM platform and our AI and data team, turning business needs into clean, well-governed data and working AI features that sales users can rely on every day. What You’ll Do • Bridge CRM and AI. Act as the CRM platform subject-matter expert for the sales AI and data team, explaining data models, entities, and business processes and turning requirements into technical solutions. • Lead the CRM data migration. Analyze, map, and implement the migration of CRM data into a customer data platform, including data analysis, identity resolution, mapping, and data mastering. • Build CRM UI. Build intuitive CRM user interfaces, custom components, and workflow automation that bring data and AI insights to end users. • Integrate AI solutions
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Senior CRM Manager, Central Europe to build lifecycle programs across onboarding, activation, retention, expansion and churn prevention. You’ll own Germany and Austria, two key markets in Qonto’s growth strategy, and drive measurable growth and feature adoption. You’ll report to Matias del Carril, our CRM & Lifecycle Lead, and work closely with local marketing, product and growth teams. ➡️ What you’ll do Own the CRM strategy for Germany and Austria: You’ll define and run lifecycle communications, with Germany as your primary market and Austria as your secondary one. Partner with local teams: You’ll work with German and Austrian marketing managers and PMMs to turn local needs into CRM initiatives. Build the regional playbook: You’ll set up the process
Location : Barcelona, Berlin or Hamburg Join our innovative team as a Senior CRM Tech Manager, where you will drive the implementation, maintenance, and optimization of our CRM platform across Rider, Driver and B2B in 9 markets. As a key member of the CRM team, reporting directly to the Head of CRM, you’ll collaborate across marketing, operations and data functions to ideate and deliver high-quality, data-driven marketing automations and other solutions that enhance customer engagement and support our business growth. YOUR DAILY ADVENTURES WILL INCLUDE: Drive the technical design, implementation, optimization, and scalability of CRM systems. Collaborate with marketing, product and engineering teams, ensuring technical CRM solutions align with business goals. Develop and maintain our CRM infrastructure, including automating workflows, integrations, and personalization that drive efficiency. Ensure data quality, integrity, and compliance through audits and analysis. Troubleshoot CRM performance issues and optimize system functionality. Analyze CRM data to generate insights and recommendations. Manage technical vendors and maintain system documentation. Develop in-app messages and email templates using HTML, CSS, and JavaScript. Write SQL and Python scripts for segmentation and ETL processes. Our MarTech stack : Braze | Tableau | Mixpanel & more TO BE SUCCESSFUL IN THIS ROLE: Bachelor's degree in Information Technology, Computer Science, Business, or a related field. Minimum 3+ years of multi-country CRM experience, ideally in ride-hailing, mobility, or food delivery. Self-learner with hands-on experience configuring, customizing and optimizing CRM platforms, particularly Braze and for mobile applications. Proficiency in SQL, HTML, CSS, and JavaScript for CRM automation and customization. Strong analytical and problem-solving skills with a data-driven mindset. Experience with API integrations and understanding of data structures and microservices. Ability to c
Location : Barcelona, Berlin or Hamburg Join our innovative team as a Senior CRM Tech Manager, where you will drive the implementation, maintenance, and optimization of our CRM platform across Rider, Driver and B2B in 9 markets. As a key member of the CRM team, reporting directly to the Head of CRM, you’ll collaborate across marketing, operations and data functions to ideate and deliver high-quality, data-driven marketing automations and other solutions that enhance customer engagement and support our business growth. YOUR DAILY ADVENTURES WILL INCLUDE: Drive the technical design, implementation, optimization, and scalability of CRM systems. Collaborate with marketing, product and engineering teams, ensuring technical CRM solutions align with business goals. Develop and maintain our CRM infrastructure, including automating workflows, integrations, and personalization that drive efficiency. Ensure data quality, integrity, and compliance through audits and analysis. Troubleshoot CRM performance issues and optimize system functionality. Analyze CRM data to generate insights and recommendations. Manage technical vendors and maintain system documentation. Develop in-app messages and email templates using HTML, CSS, and JavaScript. Write SQL and Python scripts for segmentation and ETL processes. Our MarTech stack : Braze | Tableau | Mixpanel & more TO BE SUCCESSFUL IN THIS ROLE: Bachelor's degree in Information Technology, Computer Science, Business, or a related field. Minimum 3+ years of multi-country CRM experience, ideally in ride-hailing, mobility, or food delivery. Self-learner with hands-on experience configuring, customizing and optimizing CRM platforms, particularly Braze and for mobile applications. Proficiency in SQL, HTML, CSS, and JavaScript for CRM automation and customization. Strong analytical and problem-solving skills with a data-driven mindset. Experience with API integrations and understanding of data structures and microservices. Ability to c
About the opportunity As a Senior CRM Specialist (Engagement & Retention), you’ll own the customer journey from month two onwards. You’ll play a pivotal role in keeping our millions of users active, engaged, and thriving within the N26 ecosystem. This is a true 50/50 hybrid role: you will split your focus between driving high-level lifecycle strategy and rolling up your sleeves to execute campaigns natively. You'll join our high-performing CRM team in Berlin to solve our most critical retention and reactivation puzzles. In this role you will: Operational Excellence (50%) Execute multi-channel CRM campaigns, employing a holistic approach to engage effectively with our customer base. Collaborate closely with cross-functional teams and stakeholders to ensure the seamless delivery of complex campaigns, leveraging your operational expertise. Champion adherence to established processes, both within your role and among stakeholders, to maximise campaign efficiency and operational excellence. Conceptualise, set up, and maintain automated communication workflows that support the achievement of CRM key performance indicators. Analytic mastery Collaborate with data analytics and data engineers to ensure a data driven approach to your work. Utilise A/B testing methodologies to optimise campaign performance, leveraging your technical and analytic proficiency. Own and report on the development of your KPI’s. Strategic Leadership (50%) Collaborate closely with the CRM team and seasoned CRM managers to conceptualise and plan new strategic campaigns that align with the company's overarching goals. Lead the implementation of these strategic initiatives, leveraging your strategic insights and operational expertise to drive success. Apply data-driven insights and your understanding of customer segments to ensure targeted messaging and the achievement of strategic objectives. What you'll need to be successful: Bachelor's degree in Marketing, Business, or a related field
Strata Information Group (SIG) is a trusted leader in higher ‑ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long ‑ standing and deeply embedded partner within the higher ‑ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands ‑ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. Position Summary & Responsibilities Are you a seasoned functional consultant who can assist clients in crafting, planning, and executing Slate® CRM solutions tailored for academic institutions? We are accepting applications for future job opportunities as a Slate CRM Consultant. The ideal candidate should have a robust background in Slate CRM and its underlying software, with a preference for web development proficiency. This role necessitates substantial travel and hands-on involvement in spearheading Slate CRM initiatives. The position offers remote work flexibility. Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention and advancement Ability to adapt to varying challenges and varying levels of user knowledge Required Qualifications 5 or more years working within the Higher Education Industry. 5 or more years of experience working with Slate CRM, demonstrating advanced user proficiency. Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools Extensive experience uti
Wer wir sind Als eines von Europas führenden InsurTechs, mit starken Partnern wie Allianz X, Portage und White Star Capital im Rücken, ist unser Antrieb ganz einfach: Wir schützen die Welt unserer Kund:innen . An unseren europäischen Standorten in Deutschland, Großbritannien und der Schweiz verbinden über 400 CLARKees modernste Technologie mit tiefgreifender menschlicher Expertise, um den ultimativen „ Insurance Companion in Your Pocket “ zu erschaffen. Dein Impact Bei CLARK wirst du Teil einer Kultur, die von Einfachheit, Verlässlichkeit und echter Wertschätzung geprägt ist. Wir bieten dir das Spielfeld – du sorgst für den Impact. Wir stellen keine Expert:innen ein, um den Status quo zu halten, wir suchen Talente, die uns aufs nächste Level bringen . Bist du bereit, das Spielfeld zu betreten? So kannst du unsere gemeinsame Reise als CRM Manager (m/w/d) aktiv mitgestalten: Deine Aufgaben Als CRM Manager (m/w/d) arbeitest du eng mit unseren Teams aus den Bereichen Marketing, Brand, Sales, Tech, Operations und Service zusammen, um wirkungsvolle CRM-Strategien für Deutschland, die Schweiz und das Vereinigte Königreich zu gestalten und umzusetzen. Darüber hinaus unterstützt du uns in einem dynamischen Umfeld bei der Harmonisierung unserer CRM-Systeme, mit dem Ziel, ein effizientes und zukunftsfähiges CRM-Framework zu etablieren. Deine Aufgaben: End-to-End Verantwortung für CRM Performance mit klarem Fokus auf Business Impact (z. B. Engagement, Conversion, Umsatzbeitrag entlang des Funnels) Entwicklung und kontinuierliche Weiterentwicklung einer skalierbaren CRM-Strategie über alle Lifecycle-Phasen hinweg Konzeption, Implementierung und Optimierung von komplexen, datengetriebenen Customer Journeys (Multi-Channel: E-Mail, Push, In-App, SMS) Eigenständige Steuerung und Priorisierung von CRM-Initiativen basierend auf Business Cases und Performance-Daten Nutzung von Daten zur Identifikation von Wachstumshebeln im Funnel sowie Ableitung konkreter Maßnahmen Planung, Durchführu
We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at tradercorporation.com . This role will be within the AutoSync team. AutoSync supports over 3,500 dealerships nationwide, delivering cutting-edge software tools to simplify operations, boost marketing, and drive sales. Account Executive - CRM Location: Atlantic Canada Are you competitive? Are you persuasive, and passionate about the automotive industry and of the newest technologies? You are the person we are looking for to join the team at Activix as an Account Executive in Atlantic Canada What will you do? Acquire new clients and maintain the highest quality of customer service with our current customers. What will your days look like? Prospection of new clients Coordinate and send submissions Prepare sales Perform follow-ups on the progression of sales Maintain the database (CRM) What aptitudes should you have? Strong interpersonal skills Result oriented Desire to learn and improve Concern for after-sales service Listening skills and sense of initiative University degree or previous sales experience Bilingual in English & French (good to have) General knowledge of different CRMs (an asset) What’s in it for you… We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. Gym discounts Employee and Family Assistance program Virtual wellness events Conferences & training budget Regular internal training programs Financial planning with 3% matching Pension Competitive salary Annual bo
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