Customer Advocate Jobs

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Role As the Country Manager and Director for Marketplace, you’ll own the Denmark marketplace P&L and play a central role in shaping our next phase of growth. Denmark is a mature and highly successful Wolt market, with strong fundamentals and significant opportunity ahead. With competition increasing and consumer behaviour evolving, our next focus is on unlocking new sources of growth, while continuing to strengthen marketplace performance and our position in the market. You’ll set the marketplace strategy, and sit at the intersection of operations, product, marketing and customer experience — making the trade-offs that determine how well the marketplace performs today and how strong it will be tomorrow. Working closely with other senior leaders across Wolt, you’ll identify where to invest, where to change course and where the next wave of growth can come from. You’ll also play a key role in expanding Wolt into new occasions and geographies, strengthening selection and building a marketplace that continues to deliver value for our customers, merchants and couriers. What You’ll Be Doing Set the direction for Wolt Denmark Assess the market and build our long term position in the market Set a clear direction for growth and profitability while

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. New Verticals is everything our customers buy that isn't a restaurant meal: groceries, pharmacy, electronics, the shop on the corner. It's one of the company's growth engines and still largely unsolved as a product problem - a forty-item grocery basket is nothing like ordering dinner. As a Senior Mobile Engineer, iOS - you'll join New Verticals EMEA, the group accountable for that mission across Wolt and Deliveroo in 30+ countries, organised as five teams. Your home team owns quality and cost: making sure customers actually get what they ordered, at a sensible cost of getting a basket to their door. Substitutions, unavailable items, order accuracy - invisible when it works, infuriating when it doesn't. You won't only work there: mobile expertise is in demand across all five teams, and part of the role is going where the iOS work is. This role is primarily focused on native iOS development. Experience across both iOS and Android, as well as backend development, is a strong plus. What you’ll be doing Building, improving and maintaining native iOS features for customer-facing journeys within our shared consumer apps. Partnering closely with product, design and engineering colleagues to turn customer and business needs into simple, reliable and scalable mobile e

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing We are seeking a Senior Catalog Quality Specialist to drive Catalog adoption and ensure a consistently high standard of product data quality within their country. This role is critical to establishing the Catalog as the single source of truth for packaged goods, enabling scalable operations, faster onboarding, and an improved customer experience. You will work closely with local Operations teams to embed the Catalog into day-to-day workflows, while collaborating cross-functionally with external vendors and global teams to steer catalog-related initiatives forward. Acting as the local subject-matter expert on catalog structure, data quality, and compliance, you will guide stakeholders, validate automated and vendor-provided data, and influence decision-making to ensure successful adoption and long-term quality outcomes. Day-to-day in this role you’ll: Catalog Data Ownership (~60%) Review and validate product data from automation, merchants, and vendors before publication. Maintain high-quality standards for product data grounded in established compliance frameworks and supported by an ongoing commitment to staying informed and updated on local product data regulations Resolve duplicate GTINs and support clean deduplication/migration into

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a Finnish technology company and we’re best known for our food delivery platform. In 2014, we started with restaurant food delivery in Helsinki, Finland. Today, we're in the delivery of (almost) everything, our platform is available in 30+ countries and used by more than 50 million consumers, and our diverse and talented team is already over 14,000 strong. From day one, we built our tech with scaling in mind. This allows us to operate efficiently across small countries and even small cities. Now, together with DoorDash, we’re building a global leader in our industry. The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed! Reporting to the General Manager of Wolt Market Greece, the Category Manager is responsible for building and managing the assortment and trading plan, including pricing and promotions. The role also involves developing strong relationships with suppliers and taking full ownership of category performance across assigned categories in the Greek market. The Category Manager works closely with Wolt Market stores to ensure the

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Essential Initial Duties and Responsibilities Include among other things: Create retail product selection and enhance its content on the Wolt Market online platform. Ensure that the app content is accurate and up to date, as far as it concerns the product descriptions, search words, images and other parameters. Assigning the products to its right placement in the app so that customers are able to find them. Contacting vendors (distributors/direct vendors/brandbank) to confirm product details in order to keep the app content and ordering data up to date. Processing direct suggestions from customers, stores and producers to update the content information. Creating content aligned with marketing and Category to ensure the best possible outcome of scheduled supplier paid content. Excellent skills in Google Suite or MS Office (MS Word, MS Excel) Experience in dealing with processes and transforming large amounts of data into customer relevant information to improve user experience High attention to detail including precise and effective prioritisation to be able to manage multiple, competing topics Proactive, results-driven mindset with a strong hands-on mentality to ensure tasks are completed efficiently and goals are achieved. Fluency in both English & Norw

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Do you enjoy working in a dynamic work environment, have a customer-oriented mindset and love working with a fun team? If your answer is yes - then read further! Role background Wolt is a Finnish technology company and we’re best known for our food delivery platform. Food delivery was just a start, and now we are exploring and expanding our platform with other business verticals in retail and grocery. We’ve grown significantly in the last three years, expanding our operations from just four countries across the Nordics, to 23 countries across Europe and Asia today. And we’re just getting started. The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across Denmark can order their groceries and have them delivered within 30 minutes! We are searching for part-time Grocery Associates (Youth Worker) to join our awesome team. In this role you are right in the heart of our day-to-day dark store operations. Our store is open 7 days a week, so, this role also requires you to be available to work on weekdays (after school, or morning shifts if you’ve paused school), as well as some availability for weekend shifts.You will be working from

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. About the Role We are seeking an Application Security Engineer to improve application security across the software used to enable Backblaze B2 Cloud Storage and Computer Backup. The primary role is to build security into how the product is used, how data is stored and how customers can use it. This role will require development skills and application security knowledge to build security into the product and new features. Leveraging AI is key. This is a hands-on role that requires application development knowledge. This role is expected to know and use the latest AI to help with both development and security. The primary requirements include; development in common web languages, application security and AI tool usage. Leverage AI tools and software for Building new and maintaining existing software security features Meeting evolving software security needs in existing software Developing new components as needed Perform security assessments and code reviews on internal and external customer-facing applications Work closely with engineers to remediate security vulnerabilities using AI tools Develop security automation and tooling to improve security Support bug bounty program and vulnerability handling Investigate newly reported vulnerabilities Determine ways to remediate them Provide guidance to engineering based on known vulnerabilities found in existing applications Understanding cryptography and secure authentication Knowled

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE As the Director – Member Engagement Marketing (India), you will lead the strategy and execution of lifecycle, CRM, and engagement marketing initiatives that directly drive revenue and product adoption for Tide's India Business. You will work at the intersection of product, data, growth, and customer success to ensure every member interaction is personalised, impactful, and revenue-generating — while building and leading a high-performing, on-the-ground India team. You'll bring a test-and-learn, data-driven approach to member marketing, partnering closely with the SVP of Member Engagement Marketing, Product, and Data & Analytics teams to build deep relationships with existing members that increase usage, cross

SF IDEO Senior BxD Designer IDEO San Francisco is in search of a Senior Business Designer who will frame complex business problems, translate insights into viable growth opportunities, and drive ideas toward real-world activation. The role: At IDEO, we help clients move forward when the path isn’t clear — whether driven by ambition, responding to disruption, or breaking out of entrenched ways of working. As a Senior Business Designer, you’ll help teams and organizations turn bold ideas into viable, real-world outcomes — shaping new products, services, and ventures while building the business models, strategies, and pathways to bring them to market. Working across the spectrum from insight to execution, you’ll use business tools, systems thinking, entrepreneurial creativity, and strategic analysis to drive competitive advantage and strategic growth for our clients. The right person for this role has strong business acumen and strategic instincts, with experience in growth strategy, product management, go-to-market execution, or venture creation. They’re comfortable navigating ambiguity, working with multi-disciplinary teams, influencing senior stakeholders and building conviction for new ideas. They quickly understand how a business creates and captures value, connecting market insights, customer needs, and financial drivers into compelling strategies — moving work forward with the right balance of rigor and creativity to drive real impact. Why is this role important for IDEO’s work? Business Designers make the biggest impact by turning ambiguity into clarity and connecting insights to commercially viable opportunities. Their skillset is critical to our work because they bring together strategy, business decision making, market understanding and business model thinking to help clients create and capture value. We count on them to move work beyond ideas into action and provide clear, informed pathways for winning investments. Once here you will: Creatively

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects. You will work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirement

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As the EMEA Lead – Sales Engineering, you'll lead and grow DevRev's Sales Engineering team across EMEA. It's a hands-on leadership role, you'll directly manage a distributed team of SEs across multiple markets and time zones, while personally partnering with Sales leadership on the region's most strategic opportunities. You'll set the bar for a high-quality technical experience across the customer journey — blending technical depth with storytelling across demos, evaluations, and proposals, in close collaboration with Sales, Product, Engineering, and Customer Success. What you'll do Hire, coach, and grow a distributed team of Sales Engineers across multiple EMEA markets — owning recruiting, ramping, goal-setting, reviews, and career development. Manage team capacity and coverage — allocating SE resources across deals, markets, and time zones, and representing SE in regional Sales leadership and forecasting. Own SE strategy and execution across EMEA, partnering with Sales leadership on pipeline growth and revenue targets. Act as the senior technical leader on strategic, complex enterprise deals — from discovery through demos, PoCs, and proposals. Enable partners, resellers, and sales teams through workshops,

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Engineer at DevRev, you will work closely with our post-sales Customer Experience team to help customers unlock value through AI. You will design and deploy intelligent agents, automated workflows, and integrations that transform how customers operate — connecting DevRev to their broader ecosystem and putting AI to work across

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As a Forward Deployed Engineer for Implementation Partners at DevRev, you will be the technical bridge between DevRev, our implementation partners, and their customers. You will combine strong software engineering, systems integration, applied AI, and customer-facing problem solving to help partners successfully design, build, deploy, and scale solutions on the DevRev platform. This is not a traditional software engineering role. You will operate at the intersection of engineering, solution architecture, partner enablement, product expertise, and delivery . You will work directly with partners and customers to understand requirements, scope solutions, unblock implementations, and translate complex business workflows into AI agents, integrations, automations, and repeatable vertical solutions. You will own the technical partner journey end to end — from onboarding, enablement, and certification through solutioning, implementation delivery, technical adoption, and ongoing partner success. At the same time, you will build reusable internal tools, frameworks, playbooks, and product capabilities that allow DevRev and its partners to scale across multiple implementations. Success in this role requires strong techn

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . In the Specialist, Concierge Services role, you’ll interface with our entire Enterprise product suite, including Knowledge Graph, Pages, Reviews, Listings, Knowledge Assistant, and more! You will gain a comprehensive understanding of complex enterprise businesses’ digital strategy/goals while providing personalized, consultative, and technical support – or, as we call it, Yext Concierge Services. Onboarding includes a comprehensive training program, which will empower you with skills, resources, and confidence to apply your individual talents to Yext and our customers. What You’ll Do Role is 100% field-user facing, with daily responsibilities that include, but are not limited to, being available for phone and email support, 1:1 training, and other department tasks. Troubleshoot platform and client-specific inquiries via telephone and email support, and maintain inbound queue management strategies to ensure adherence to the SLA Interpret customer requests, tailor your conversations according to their needs, and effectively communicate these needs to ensure we are exceeding client expectations - every time! Work cross-functionally with Client Success, Services, Engineering, and Product teams to deliver full 360-support and surface trends that en

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 30% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent ac