Customer Care Advisor Jobs

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Senior Software Engineer, Frontend Department Engineering Who You Are You’ve been building web applications for a while now and are comfortable ramping up on an existing product quickly. You’ve mastered at least one frontend framework, and know how to build highly reliable, modular systems that many people can collaborate on at the same time without stepping on each other’s toes. You have a strong sense for good design, and won’t stop until the user experience is just right. As a Software Engineer, you will be a part of our Frontend Engineering team, focusing on delivering products and capabilities that power Justworks products. You will leverage your experience working with customer-facing applications and design with performance and security in mind. You will be working primarily in JavaScript/TypeScript and prior experience is preferred. Your Success Profile What You Will Work On You’ll be a part of a team developing frontend web apps for both internal and public use. Gather requirements Partner with your team lead to produce clean, effective, on-brand user experiences Implement designs with a high level of fidelit

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams. What You Will Work On The Growth Expansion team focuses on driving revenue from the existing customer base by delivering appropriate products, features, and upgrade paths directly within the product as customer needs evolve. This involves setting up the signals that indicate moments when a customer is changing and translating

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the role The Marketing Campaign Operations & Automation Manager will build and run the execution engine that helps Justworks Marketing launch coordinated campaigns across paid media, web, email, events, and customer-engagement platforms. You will translate Marketing’s plans into working campaigns—from audience identification to activation and automated workflows to landing pages, forms, tagging, tracking, and launch quality assurance. Every campaign should connect to the broader acquisition funnel and customer lifecycle, with clear follow-up and reliable measurement. This is a hands-on individual-contributor role for someone who combines marketing automation expertise with digital execution skills. You will partner with channel owners, Funnel & Lifecycle Operations, GTM Technology, and Analytics to increase campaign speed and quality through shared processes, AI, and automation. What you’ll do Own the operational process from campaign intake and approved brief through build, testing, launch, monitoring, and post-campaign learning. Establish a shared intake process, prioritized backlog, and campaign calendar with clear requireme

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the role Justworks is building a connected go-to-market operating model across a multi-product platform with self-service, hybrid, partner, and managed-sales motions. The Marketing Operations Manager — Funnel & Lifecycle will own the operational processes, data requirements, and business rules that help prospects and customers move through the right journey at the right time. You will partner with Marketing, Sales, Partnerships, Product, and Customer Success to translate their strategies into effective intake, enrichment, scoring, routing, segmentation, nurture eligibility, and lifecycle triggers. You will use data and AI to help these teams make better decisions and identify where prospects and customers are getting stuck or overlooked. This is a hands-on individual-contributor role. You will work closely with Campaign Operations to turn journey requirements into coordinated execution, and with GTM Technology and Analytics to ensure the underlying systems and measurement support those journeys. What you’ll do Map and improve prospect and customer journeys across products, channels, and self-service, hybrid, partner, and managed-sa

Pfizer US/PR Commercial Sales Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is Breakthroughs that change patients’ lives : discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape, our work is measured by one outcome - helping patients live longer, healthier lives . Dermatology Organization Mission & Impact Pfizer’s Dermatology organization exists to improve the lives of people living with serious skin disease by connecting scientific innovation to the clinicians and systems that deliver care. We lead with integrity and patient need - promoting Pfizer dermatology products compliantly, helping customers understand appropriate use, and reducing access and workflow barriers so more patients can start and stay on the right therapy. The impact is better, more consistent outcomes for patients and a higher standard of care across the dermatology community. Patient impact at scale: Expand appropriate identification, initiation, and persistence through customer engagement and access pull-through. Market shaping through evidence: Reinforce evidence-based value narratives using approved materials to support informed treatment decisions. Stronger care pathways: Partner across the matrix and with dermatology practic

Pfizer US/PR Commercial Sales Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is Breakthroughs that change patients’ lives : discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape, our work is measured by one outcome - helping patients live longer, healthier lives . Dermatology Organization Mission & Impact Pfizer’s Dermatology organization exists to improve the lives of people living with serious skin disease by connecting scientific innovation to the clinicians and systems that deliver care. We lead with integrity and patient need - promoting Pfizer dermatology products compliantly, helping customers understand appropriate use, and reducing access and workflow barriers so more patients can start and stay on the right therapy. The impact is better, more consistent outcomes for patients and a higher standard of care across the dermatology community. Patient impact at scale: Expand appropriate identification, initiation, and persistence through customer engagement and access pull-through. Market shaping through evidence: Reinforce evidence-based value narratives using approved materials to support informed treatment decisions. Stronger care pathways: Partner across the matrix and with dermatology practic

Pfizer US/PR Commercial Sales Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is Breakthroughs that change patients’ lives : discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape, our work is measured by one outcome - helping patients live longer, healthier lives . Dermatology Organization Mission & Impact Pfizer’s Dermatology organization exists to improve the lives of people living with serious skin disease by connecting scientific innovation to the clinicians and systems that deliver care. We lead with integrity and patient need - promoting Pfizer dermatology products compliantly, helping customers understand appropriate use, and reducing access and workflow barriers so more patients can start and stay on the right therapy. The impact is better, more consistent outcomes for patients and a higher standard of care across the dermatology community. Patient impact at scale: Expand appropriate identification, initiation, and persistence through customer engagement and access pull-through. Market shaping through evidence: Reinforce evidence-based value narratives using approved materials to support informed treatment decisions. Stronger care pathways: Partner across the matrix and with dermatology practic

Pfizer US/PR Commercial Sales Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is Breakthroughs that change patients’ lives : discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape, our work is measured by one outcome - helping patients live longer, healthier lives . Dermatology Organization Mission & Impact Pfizer’s Dermatology organization exists to improve the lives of people living with serious skin disease by connecting scientific innovation to the clinicians and systems that deliver care. We lead with integrity and patient need - promoting Pfizer dermatology products compliantly, helping customers understand appropriate use, and reducing access and workflow barriers so more patients can start and stay on the right therapy. The impact is better, more consistent outcomes for patients and a higher standard of care across the dermatology community. Patient impact at scale: Expand appropriate identification, initiation, and persistence through customer engagement and access pull-through. Market shaping through evidence: Reinforce evidence-based value narratives using approved materials to support informed treatment decisions. Stronger care pathways: Partner across the matrix and with dermatology practic

Pfizer US/PR Commercial Sales Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is Breakthroughs that change patients’ lives : discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape, our work is measured by one outcome - helping patients live longer, healthier lives . Dermatology Organization Mission & Impact Pfizer’s Dermatology organization exists to improve the lives of people living with serious skin disease by connecting scientific innovation to the clinicians and systems that deliver care. We lead with integrity and patient need - promoting Pfizer dermatology products compliantly, helping customers understand appropriate use, and reducing access and workflow barriers so more patients can start and stay on the right therapy. The impact is better, more consistent outcomes for patients and a higher standard of care across the dermatology community. Patient impact at scale: Expand appropriate identification, initiation, and persistence through customer engagement and access pull-through. Market shaping through evidence: Reinforce evidence-based value narratives using approved materials to support informed treatment decisions. Stronger care pathways: Partner across the matrix and with dermatology practic

Pfizer US/PR Commercial Sales Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is Breakthroughs that change patients’ lives : discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape, our work is measured by one outcome - helping patients live longer, healthier lives . Dermatology Organization Mission & Impact Pfizer’s Dermatology organization exists to improve the lives of people living with serious skin disease by connecting scientific innovation to the clinicians and systems that deliver care. We lead with integrity and patient need - promoting Pfizer dermatology products compliantly, helping customers understand appropriate use, and reducing access and workflow barriers so more patients can start and stay on the right therapy. The impact is better, more consistent outcomes for patients and a higher standard of care across the dermatology community. Patient impact at scale: Expand appropriate identification, initiation, and persistence through customer engagement and access pull-through. Market shaping through evidence: Reinforce evidence-based value narratives using approved materials to support informed treatment decisions. Stronger care pathways: Partner across the matrix and with dermatology practic

Pfizer US/PR Commercial Sales Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is Breakthroughs that change patients’ lives : discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape, our work is measured by one outcome - helping patients live longer, healthier lives . Dermatology Organization Mission & Impact Pfizer’s Dermatology organization exists to improve the lives of people living with serious skin disease by connecting scientific innovation to the clinicians and systems that deliver care. We lead with integrity and patient need - promoting Pfizer dermatology products compliantly, helping customers understand appropriate use, and reducing access and workflow barriers so more patients can start and stay on the right therapy. The impact is better, more consistent outcomes for patients and a higher standard of care across the dermatology community. Patient impact at scale: Expand appropriate identification, initiation, and persistence through customer engagement and access pull-through. Market shaping through evidence: Reinforce evidence-based value narratives using approved materials to support informed treatment decisions. Stronger care pathways: Partner across the matrix and with dermatology practic

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year. We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us! The Role Are you ready to elevate purpose and make a tangible difference? As an Account Manager , you will own a quota-carrying role focused on expanding business within existing accounts. This position requires both a hunter mentality to identify and close new sales opportunities within our customer base and a farmer mindset to build relationships and drive long-term client success. You’ll conduct discovery calls, demo additional solutions, and manage a pipeline to proactively generate new revenue from existing customers while ensuring ongoing account engagement. The ideal candidate is a highly motivated and tech-savvy individual who possesses strong communication skills and thrives in a fast-paced environment. A positive and proactive attitude is crucial to ensuring client satisfaction, paired with a results-driven mindset. Relationship management experience and a disciplined approach along with the demonstrated ability to manage the entire sales cycle, (including prospecting and expansion) is required. Ultimately adaptability, openness to learning, drive, and the ability to build strong relationships will be paramoun

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the Role The Senior Director of GTM Planning & Analysis will lead the integrated planning, forecasting, and performance management process across Justworks’ go-to-market organization. This leader will connect company strategy and the financial plan to an integrated GTM plan, translate that plan into functional priorities and resource decisions, measure performance against it, and help leadership adjust investments, execution, or strategy as results evolve. Justworks operates a multi-product platform with a mix of product-led and self-service acquisition, managed sales, partner-led growth, and customer expansion. This role will ensure those motions are planned and managed as one integrated growth system rather than as separate channels. The role will bring together top-down company objectives and bottom-up operating assumptions to create a credible path to the financial plan. This includes connecting marketing investment, demand generation, pipeline, product-led conversion, sales capacity and productivity, partnerships, retention, expansion, product mix, and customer economics into one shared view of the business. This is not primar

About Highnote Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability. We’ve raised $145M+ and have grown our team to 140+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet. We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. What you’ll be doing Building secure and compliant platform products that solve customer needs Writing high quality and robustly tested code, mostly in Java Understanding customer problems to build the right solutions Documenting your work to support our rapidly-scaling company Interfacing with a variety of the company’s domains to strengthen our platform What we are looking for 12+ years experience building production software systems A history of writing scalable, performant and maintainable code. We strongly believe languages can be learned and care more about your engineering skill over frameworks Excitement about shipping customer centric software Experience with Java >= 11, JPA ORM mapping, Crafting SQLs, unit and integration test

About PostHog PostHog is your product’s context layer. It ingests and stores your analytics, errors, replays, and business data so you and your agents can query and act on it. We launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products, including: A suite of analytics and observability tools, including product analytics , replay vision , AI observability , and error tracking PostHog MCP for users and their agents to query and act on their product and business data Data warehouse so users can query product and customer data together using custom SQL insights. We are: Product-led . More than 500K organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient gro