Customer Enablement And Advisory Services Manager Jobs

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As Manager, Enablement Programs, you will own the programs and operating system that help sellers ramp fast and execute with confidence — from global onboarding to role-readiness, Field OS, and AI-enabled enablement workflows. This role exists because we’re evolving our Enablement and GTM motion, and we need a leader to drive that change: set the standard for what “great” looks like in the era of AI, build an AI-native enablement model, and own the agentic workflows that help the field execute. What You'll Achieve: By day 90: Build the first version of the Field OS as a seller-ramp unlock (priority workflows, trusted resources, and AI-enabled execution moments by role). By day 90: Map and prototype the core custom agents that help sellers ramp faster and apply the right support at each stage of the sales process. By day 90: Refresh onboarding around continuous iteration (A/B testing, measurement, and role-specific alignment to the sales process) and implement onboarding engagement + impact metrics. By day 90: Stand up a dedicated manager onboarding track to help managers ramp faster and reinforce new-hire success cons

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. The GTM Enablement Team provides customer-facing leaders and reps with the learning materials, content, and resources to drive growth and success. Partnering with the sales team and broader field enablement team, the Senior Regional Enablement Manager - EMEA will develop and execute impactful, data-driven enablement and readiness solutions for transforming the customer engagement process, sales messaging, sales tools and other specialized content within the region. Success is measured by the overall business impact of these solutions in driving behavioral change and business outcomes through cross-functional collaboration. This role reports to the VP Revenue Enablement , and is based at Smartsheet in London, UK. (Hybrid eligible) Responsibilities : Align to our corporate OKRs by building out execution processes accordingly in each of the GEOs Execute in-region initiatives that drive business imperatives Contribute to the vision for the GTM Enablement organisation strategy, keeping business needs and opportunities and scalability as key priorities Advise on methods and techniques to establish successful evaluation criteria of enablement programs/initiatives to drive Smartsheet business imperatives Gather and relay feedback to continuously iterate on the enablement strategy Determine sales enablement priorities with sales stakeholders Communicate enablement strategy and KPIs to stakeholders Build a trusted relationship with regional leadership, managers and IC’s Serve as a liaison between sales and other Enablement t

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As Manager, Enablement Programs, you will own the programs and operating system that help sellers ramp fast and execute with confidence — from global onboarding to role-readiness, Field OS, and AI-enabled enablement workflows. This role exists because we’re evolving our Enablement and GTM motion, and we need a leader to drive that change: set the standard for what “great” looks like in the era of AI, build an AI-native enablement model, and own the agentic workflows that help the field execute. What You'll Achieve: By day 90: Build the first version of the Field OS as a seller-ramp unlock (priority workflows, trusted resources, and AI-enabled execution moments by role). By day 90: Map and prototype the core custom agents that help sellers ramp faster and apply the right support at each stage of the sales process. By day 90: Refresh onboarding around continuous iteration (A/B testing, measurement, and role-specific alignment to the sales process) and implement onboarding engagement + impact metrics. By day 90: Stand up a dedicated manager onboarding track to help managers ramp faster and reinforce new-hire success cons

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity FourKites is looking for an extraordinary people leader who is customer obsessed and believes in our core values of one team, bias for action, attitude matters and extreme ownership. As the Senior Manager, Customer Success , you will lead a team of Customer Success Managers responsible for providing a best-in-class customer experience. The team is responsible for guiding customers through their visibility journey and managing a book of customers. Key metrics include Net Revenue Retention, Customer Satisfaction, Customer Health, and account growth. Your team will work heavily with Sales, Operations, Product and Leadership. The ideal candidate will be equally passionate about FourKites solutions, customer outcomes, leading, developing and inspiring a team that scales with our growth. What you’ll be doing: Development and manage a team of Customer Success Managers Build and cultivate relationships with customer executives and champions of strategic accounts and serve as an escalation point for client conflict resolution as necessary Partner with Customer Enablement to ensure CS Playbooks are being advanced based on our business growth and maturity Provide direction, coaching and feedback to CSMs around day-to-day execution of CS Playbooks Detailed management routines around account planning, business objectives, risk mitigation, and customer expansion Understand and mitigate account risk and escalate to dependent functions as necessary Enable Customer Growth Account Executives, Renewals Manager and CSMs to strategize on renewals and expansion opportunities Hire, onboard, and

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off The Customer Success Specialist will take ownership of managing customer relationships, which we value above all else. This role will focus on emerging customers and partner closely with our Customer Support Team to foster success. In this key role, working closely with Customer Success, Customer Support, Marketing and Sales teams, they are responsible for driving engagement to support customer health, retention, and growth. The right candidate will be determined to achieve effective customer enablement, as well as the highest possible satisfaction rates across the accounts they manage. They will make sure customer needs are always met and problems are solved quickly. As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand! Who you are: You'd be excited to buy into our "customer love" mentality and are motivated by going above and beyond for the customers you serve. You are a team player, an individual contributor and have a roll-up-your-sleeves mentality when it comes to your customers and there is no task too big or too small to best support them. You enjoy building relationships, commun

CSQ327R12 Enterprise customers are investing in AI, but most are stuck between a successful pilot and real organizational adoption. The gap is not technology. It is whether the workforce can change how it works. You will own end-to-end workforce transformation engagements with Databricks' largest customers. You will diagnose where a customer's workforce is today, define what needs to change, build the transformation plan, and drive execution until adoption sticks. You are the directly responsible individual for each engagement, not a contributor to someone else's project. The Impact You Will Have Own the full transformation lifecycle for each customer, from workforce assessment through capability pathways, operating rhythm, and measurement. You build the plan and you execute it. Run 2 to 3 concurrent engagements across different formats. These range from short-cycle assessments (2 to 4 weeks) to coached transformations (8 to 12 weeks) to deep embedded engagements (12 to 16 weeks). You will manage a mixed portfolio simultaneously. Design for multiple organizational layers within a single engagement. That means building executive sponsorship with CDOs, CIOs, and CHROs while also architecting the manager enablement and individual contributor adoption layers underneath. Drive execution, not just planning. You will stand up the operating rhythm, coach internal champions, unblock adoption barriers, and adjust the plan when reality diverges from the model. Design the human-agent collaboration model for each customer's workforce. Assess workflows and distinguish what should stay human from what should be automated, agent-assisted, or fully agent-led. Design differentiated pathways for builders in technical roles and users in workflow roles. Shape how engagements are scoped and priced. You are closest to the work and will ensure that commercial commitments are deliverable. Turn what you learn into repeatable tools and playbooks that can scale beyond practitioner-led delivery

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off The Customer Success Specialist will take ownership of managing customer relationships, which we value above all else. This role will focus on emerging customers and partner closely with our Customer Support Team to foster success. In this key role, working closely with Customer Success, Customer Support, Marketing and Sales teams, they are responsible for driving engagement to support customer health, retention, and growth. The right candidate will be determined to achieve effective customer enablement, as well as the highest possible satisfaction rates across the accounts they manage. They will make sure customer needs are always met and problems are solved quickly. As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand! Who you are: You'd be excited to buy into our "customer love" mentality and are motivated by going above and beyond for the customers you serve. You are a team player, an individual contributor and have a roll-up-your-sleeves mentality when it comes to your customers and there is no task too big or too small to best support them. You enjoy building relationships, commun

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate them into a clear, deliverable Datadog value narrative. Proactively build and maintain executive relationships to deliver clear, outcome-driven value stories that connect Datadog technical use cases to measurable business results. Lead QBRs and strategic reviews as a forum to demonstrate impact, align on priorities, and define next-step initiatives. Analyze adoption and usage trends to quantify value delivered, extract insights from large datasets, identify gaps, and drive financially grounded commercial recommendations and strategic opportunities. Position Datadog as a critical observability platform that enables reliability, efficiency, and informed decision-making. Own and project manage the on-boarding process for new customers Collaborate cross-functionally with AEs, SEs, TAM, Product, Support, Enablement and other technical teams to ensure consistent value delivery and messaging. With demonstrated understanding of observability and security pla

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As an AI Ops Adoption & Enablement Analyst in Micron's AI Operations Center of Excellence (AI Ops COE), you have an outstanding opportunity to accelerate the adoption of AI capabilities across Micron IT. You will partner with IT leaders, solution owners, architects, cybersecurity teams, and delivery collaborators to ensure AI initiatives are optimally deployed, embraced, and coordinated within daily operations. This position combines adoption enablement, organizational change, customer engagement, communications, operational coordination, and value realization, making you a key contributor to Micron's AI transformation journey. You will collaborate closely with AI Ops COE leadership, implementation teams, IT partners, and executive sponsors to drive interpersonal readiness, support solution rollouts, measure adoption, and help teams realize operational value from AI investments. Through training, communication, coaching, coordination, and value realization activities, you will help transform AI capabilities into sustainable operational improvements across the enterprise. Responsibilities Drive adoption and change readiness: Collaborate with key parties to develop and implement adoption strategies that prepare teams for new AI capabilities and support successful organizational change. Provide AI enablement and coaching: Deliver hands-on support, coaching, and guidance to users adopting AI solutions. Help teams understand how AI can improve efficiency, decisi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Go-to-Market (GTM) Enablement develops the capabilities that help Stripe’s customer-facing teams deliver greater value to users. We define expectations for role excellence, build practical learning experiences, and equip managers to reinforce new skills and behaviors. Enablement Business Partners connect our global strategy with the needs of specific regions, segments, roles, and business teams. They partner with leaders to identify performance needs, adapt enablement for the field, and embed learning into everyday coaching and business rhythms. What you’ll do You’ll lead a team of Enablement Business Partners responsible for deploying and adapting enablement across Stripe’s GTM organization. You’ll shape how the team works at scale, including how it prioritizes demand, responds to urgent needs, measures impact, and gives leaders visibility into progress and tradeoffs. You’ll serve as a trusted partner to the Global Head of GTM Enablement and senior GTM leaders. You’ll combine field insights, performance data, and business context to identify needs, guide investments, and help customer-facing teams improve how they serve Stripe’s users. Responsibilities Develop and execute an Enablement Business Partner strategy aligned with Stripe’s GTM priorities Lead and develop a team of Enablement Business Partners, strengthening their capabilities in consulting, stakeholder management, learning delivery, data interpretation, and change leadership Est

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Summary Okta Secures AI is Okta's product line for agent identity—securing what AI agents can access and do across the enterprise. This role owns GTM readiness across the full customer lifecycle, from first conversation through deployment, adoption, and expansion. Pre-sales, you ensure AEs, SEs, and FDEs can position, demo, differentiate, and win. Post-sales, you ensure Professional Services, partners, TAMs, CSMs, and FDEs can deploy, drive adoption, and expand. This is a strategy role, not a traditional enablement role. You own the customer insight, messaging, positioning, competitive intelligence, and readiness strategy. You build from what you hear in customer conversations and see in live deployments, then partner with the teams that own enablement and delivery to scale it. AI is moving weekly. The work needs to move just as fast. Key Responsibilities Pre-Sales Readiness Messaging and positioning: Build the narrative, value proposition, proof points, and persona-specific stories sellers use in live deals. Competitive readiness: Develop competitive positioning, objection handling, and talk tracks as the market evolves. Demo readiness: Equip SEs and FDEs with the stories, scenarios, and technical depth needed to demonstrate Okta Secures AI credibly. Launch and pricing readiness: Ensure the field understands what's new, what's changed, and how to take it to market. Field signal: Partner directly with sellers and SEs to identify gaps in live deals and

Distinguished Technologist - Principal Architect, Platform Security and Firmware Systems Description - HP is seeking a senior technical leader to serve as a lead architect for hardware rooted Platform Root of Trust for HP's commercial PC platform. In this role, you will be responsible for envisioning, defining, and driving the architecture of hardware, firmware, software, and cloud-integrated security capabilities that protect HP commercial PCs from current and emerging threats. You will also work across the hardware and security architecture teams, collaborate with HP's Security Research Labs, Firmware (BIOS) team, our security business that creates and deploys industry leading enterprise security and manageability solutions, product management, manufacturing, supply chain, customer enablement, and field organizations to create cohesive system solutions that deliver unique customer value. This position requires deep expertise in embedded systems, platform firmware, hardware, security, device manageability, and PC system architecture. The role also requires the ability to translate complex technical capabilities into customer-relevant value propositions and to influence internal and external stakeholders without relying solely on formal authority. Responsibilities Serve as principal architect for HP Endpoint Security Controller roadmap, associated hardware and firmware based capabilities, cryptographic identity, attestation, secure communication, event logging, and future controller generations. Define and evolve HP Sure Start architecture and related firmware resilience capabilities, including hardware-enforced firmware authenticity, recovery, update, and protection mechanisms. Drive secure BIOS and firmware configuration management strategies, including HP Sure Admin ecosystem capabilities, key management, zero-touch provision

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Campaign, Programs and Events Manager - GCC Programs As the Field Marketing - Campaign, Programs and Events manager, you are responsible for driving enablement and awareness activities through field programs for the GCC Ecosystem. You will execute targeted marketing programs to generate awareness, pipeline, move prospects through the sales cycle and help build a customer relationship. In addition, you are expected to successfully collaborate with a variety of individuals and teams as well as manage numerous projects simultaneously, in a dynamic environment. The ideal candidate is a highly-organised self-starter with a natural curiosity to learn and to explore. Job Description Lead and execute Go-to-Market strategies and integrated marketing programs which include multi-channel campaigns, and events (of all sizes and formats) across a broad segment of customers. Work with other functions such as partner team, Education team, account-based marketing, to drive successful customer engagement and market awareness in India. Engage & maintain direct alignment with Sales/SE teams in terms of all pre/post event communications, and marketing-driven campaigns/promotion strategies Run large scale and short format in person and virtual programs for Skills Developmet Own & drive

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the Opportunity? Lead the FinOps function. As Director, FinOps (Cloud Financial Management), you will shape and advance Zafin’s cloud financial management strategy. You will build and lead a scalable FinOps function that delivers measurable, sustainable cost savings while safeguarding platform reliability, security, and engineering productivity. Shape cloud investment decisions. You will define how Zafin manages and optimizes cloud investments across its banking technology platforms. Working with Engineering, Cloud Operations, Product, and Finance, you will strengthen financial accountability, increase cost visibility, and embed cost-conscious decision-making across technology and business operations. Apply AI and automation. You will use AI-driven analytics, automation, and intelligent cost monitoring to improve forecasting, identify optimization opportunities, detect spending anomalies, and strengthen cloud financial governance. Deliver sustainable business value. Your leadership will improve cloud cost efficiency and financial predictabil

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. QA Automation Engineer II What is the Opportunity? The QA Engineer II (Intermediate Level) is responsible for ensuring the quality and reliability of enterprise banking applications through a combination of manual and automated testing. The role involves validating backend processes, APIs, system integrations, and file-based data exchanges while ensuring end-to-end functionality, data integrity, and application performance. The engineer will collaborate closely with Developers, Business Analysts, Product Owners, and Data Engineers to deliver high-quality software solutions. What You Will Do Develop and maintain automation frameworks for web, API, backend, and integration testing. Execute functional, regression, integration, and end-to-end testing for enterprise banking applications. Perform API, database, backend, and event-driven system validation. Job Description | Confidential 2 Integrate automated test suites into CI/CD pipelines for continuous testing. Identify, troubleshoot, and track defects, working closely with Engineering and