Customer Evidence Manager Jobs

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The Research, Analytics & Data Science (RAD) team at Fin use data and insights to drive evidence based decision-making. We're a team of data scientists and product researchers who use data — both big and small — to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers. If you get really excited about asking the right questions, exploring patterns in data and surfacing actionable insights that drive strategic decisions, then this role is for you. Data Scientists in RAD partner with teams across R&D to help Fin make sense of our users, our products and our business, using metrics and data. This role will enable you to drive key data

SLSQ427R122 Want to help solve the world's toughest problems with data and AI? This is what we do every day at Databricks. Databricks operates at the leading edge of the Data and AI space. Our customers rely on us to drive the accelerated innovation needed to stay ahead in today’s highly competitive landscape. We are looking for an Named Enterprise Hunter Account Executive to join the team to maximise the phenomenal market opportunity that exists for Databricks across Benelux. Reporting to the Director of Enterprise Sales, you will be responsible for driving strategic growth and expanding our footprint across the region’s most critical enterprise accounts. This role is hybrid, based in Amsterdam. The impact you will have: Assess your list of assigned accounts and develop a strategy to execute against it Build a customer base, identifying and closing new logo opportunities Lead your customers and partners to identify impactful big data and AI use cases whilst proving out their value on the Databricks Lakehouse platform. Identify land opportunities and develop the expand / consumption use cases. Orchestrate and utilise internal teams to maximise the impact on your ecosystem. Build exceptional value with all engagements to guide successful negotiations to close point What we look for: Minimum 4+ years of experience selling SaaS solutions to Enterprise Customers Extensive experience and strong performance in new logo hunting Experience working in Big Data, Cloud, or SaaS industries with some technical sales experience Successful experience selling complex software deals and quota over-achievement Understanding of consumption based land and expand sales models is advantageous Knowledge of the Data & AI space with some technology sales experience Evidence of creating demand that delivered substantial business value Experience of following robust sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting Experience of build

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Are you ready to help shape the future of cardiac pacing therapies across Western Europe? This is an exciting opportunity to join a strategic, execution-focused role where you will lead market development for cardiac conduction system pacing and bradycardia/CRT-P therapies, driving adoption, launch excellence, and clinical enablement across the region. You will play a key role in translating clinical evidence into practical market solutions, supporting major initiatives and helping remove barriers to adoption through clear strategy, strong cross-functional partnership, and customer-focused execution. This role is focused on Western Europe and includes collaboration with country marketing teams, sales, clinical, medical affairs, training, market access, regulatory, and product teams. The position requires travel across the region (estimated at 20-35%) to support launches, clinical programs, and market development activities. Responsibilities may include the following and other duties may be assigned: Define and execute market development strategies for cardiac conduction system pacing and bradycardia/CRT-P therapies across Western Europe Identify and address clinical, workflow, operational, and perception barriers to adoption Lead marketing readiness and execution for key launches Develop scalable frameworks, segmentation, and prioritization approaches to support regional growth Translate

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Engineering team is responsible for building out the product for bringing this vision to life. We are creating a platform fundamentally driven by AI, which scales to a massive trove of data, and a diverse customer base; it is a complex system that will stretch engineering in many directions. Shipping products that customers actually adopt, not just products that ship, takes a particular kind of engineering practice. It means starting inside the customer’s workflow rather than at the ticket. It means treating every release as a hypothesis you can prove or disprove. It means reaching for AI as a primary building block, not a feature you bolt on at the end. And it means owning a product end‑to‑end, from the first conversation through the telemetry six months later. As a Staff Engineer at Altana, that’s the work and you’ll lead others doing it. You’ll embed with product and design, get on calls with users, form hypotheses about where the real pain is, and lead a small team turning those hypotheses into shipped, adopted products. You’ll measure your work in customer outcomes, not commits. You Will Spend real time with customers. Sit alongside them in their workflows, watch where they get stuck, and translate what you learn into product bets your team is willing to ship behind. Partner with the product team to decide what to build, not just how . Form hypotheses about customer value, design the smallest experiment that could prove them out, and learn fast. Push back on briefs that aren’t grounded in evidence. Take new product surfaces from 0 to 1. Pitch, prototype, ship, and drive adoption with real users. You are as fluent in “did this land?” as you are in “is this maintainable?” Build AI‑native by default . LLMs, agents, evals, re

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Engineering team is responsible for building out the product for bringing this vision to life. We are creating a platform fundamentally driven by AI, which scales to a massive trove of data, and a diverse customer base; it is a complex system that will stretch engineering in many directions. Shipping products that customers actually adopt, not just products that ship, takes a particular kind of engineering practice. It means starting inside the customer’s workflow rather than at the ticket. It means treating every release as a hypothesis you can prove or disprove. It means reaching for AI as a primary building block, not a feature you bolt on at the end. And it means owning a product end‑to‑end, from the first conversation through the telemetry six months later. As a Senior Engineer at Altana, that’s the work and you’ll lead others doing it. You’ll embed with product and design, get on calls with users, form hypotheses about where the real pain is, and lead a small team turning those hypotheses into shipped, adopted products. You’ll measure your work in customer outcomes, not commits. You Will Spend real time with customers. Sit alongside them in their workflows, watch where they get stuck, and translate what you learn into product bets your team is willing to ship behind. Partner with the product team to decide what to build, not just how . Form hypotheses about customer value, design the smallest experiment that could prove them out, and learn fast. Push back on briefs that aren’t grounded in evidence. Take new product surfaces from 0 to 1. Pitch, prototype, ship, and drive adoption with real users. You are as fluent in “did this land?” as you are in “is this maintainable?” Build AI‑native by default . LLMs, agents, evals, r

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We're looking for a Security Engineer with deep incident response experience to help defend Replit, a fast-moving, cloud-native AI vibe-coding platform. You'll be the person who takes charge when something goes wrong. You'll lead investigations from first signal to root cause, coordinate containment across Security, SRE, and Engineering, and keep stakeholders informed while the incident is moving fast. This isn't a pure responder role. We want a well-rounded security engineer who has run real incidents and wants to make the next one faster. You'll write the scripts, automations, and tooling that take manual work out of triage, evidence collection, and containment. You'll also turn lessons from each incident into better detections, playbooks, and platform hardening. Responsibilities Incident Response Serve as incident commander or technical lead for security incidents, from detection and triage through containment, eradication, recovery, and post-incident review. Coordinate response across Security, SRE, Engineering, Legal, and leadership. Drive decisions under pressure and keep a clear record of actions taken. Communicate incident status, impact, and risk clearly to technical and executive audiences. Participate in and help shape the security on-call rotation. Investigation & Forensics Investigate suspicious activity across cloud infrastructure, containers, identity systems, and application layers using SIEM, Cloud Logging, telemetry, and host and container artifacts. Determine scope, root cause, attacker behavior, and blast radius for confirmed incidents. Quickly assess whether emerging threats (0-days, active exploitation campaigns, bug bounty findings, customer reports) apply to Replit, and whethe

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. About the role Toradex is looking for an engineer to build and operate AI-assisted workflows that keep technical product documentation accurate and current. You will own the flow from engineering information and customer support resolutions to reviewed documentation updates. Working directly with these updates, you will establish reliable sources, structure information, and automate how changes are drafted and verified. The role combines Python development, applied AI, and embedded-systems understanding, with guidance from our engineering and DevEx teams. What you will do Own selected product-information workflows, including revision histories, errata, technical resources, and documentation updates, improving their automation and reliability as you operate them Map authoritative sources and information owners, resolve discrepancies with engineering, and preserve traceability to applicable products, hardware revisions, and software versions. Build workflows that turn source changes, sufficiently detailed tickets, and resolved support cases into proposed documentation updates. Work with documentation specialists to define reusable templates and explicit quality criteria that guide both AI generation and review. Implement checks for completeness, consistency, factual support, and revision applicability, flagging missing information for clarification. Integrate source systems and publishing tools through APIs and scripts, providing reviewers with clear changes and supporting evidence before publication. Use recurring exceptions and reviewer feedback to impro

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. This Notice is provided as a result of the filing of applications for permanent alien labor certification for the positions noted below. Any person may provide documentary evidence bearing on an application to the Certifying Officer, U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N–5311, Washington, DC 20210. Employer: Micron Technology, Inc. Job Title: Firmware Engineer Job Requisition: JR42883 Job Location: Longmont, Colorado Job Type: Full Time Rate of Pay: $100,000 to $254,000 Duties: Develop high-performance controller firmware for innovative volatile and non-volatile memory systems. Assist in evaluating, designing, building, bench testing, debugging, and failure analyzing firmware for new high-performance memory controllers and Solid State Drives that will increase performance, while reducing power, latency and SoC (System on Chip) complexity for the target markets. Work closely with system test engineers, system failure analysis engineers, firmware engineers, firmware test engineers, system hardware design engineers, product engineers, memory design engineers, firmware tools developers, and production engineers to solve cross-functional product development issues. Validate customer requirements and perform failure analysis on FW related issues. Develop structure

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our Communications team supports that mission by explaining our technology, our values, and how we safely build powerful AI. We help business leaders see what AI can make possible for their organizations, show how customers use OpenAI’s products, and explain how AI is changing the way people work. About the Role We are looking for a senior product communications leader to own OpenAI’s B2B product story across business, trade, and nontraditional media. You will lead B2B communications for major product and platform moments, translate technical capabilities into clear business value, and build a sustained editorial program grounded in customer proof. Your work will help business leaders understand the problems our products solve and the outcomes they can enable using frontier intelligence. This is an exceptionally fast-paced, hands-on role that spans every altitude of communications. You will move from setting strategic positioning and shaping executive narratives to writing launch materials, developing media pitches, and delivering the details that make a story land. Working closely with Product, Research, Marketing, Sales, and our central Product Communications team, you will identify buyer needs, substantiate our claims, and carry a clear, consistent B2B story into the market. This role reports to the Head of Business Communications. In this role, you will: Set the positioning for OpenAI’s business products, connecting new capabilities to customer needs, the work they enable, and the evidence behind our claims. Lead business storytelling for priority launches across Codex, ChatGPT Work, API and developer capabilities, agents, and other enterprise products, in partnership with central Product Communications and product owners. Build a sustained editorial program between launches, using customer stories, explainers, and executive perspectives to show how our pr

About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role The SMB Innovation Sales & Strategy Lead will identify, incubate and scale new revenue opportunities across OpenAI’s SMB Ads business. This foundational role combines strategic thinking, analytical rigor and hands-on execution to develop differentiated customer propositions, validate product opportunities and launch new go-to-market programs. Working across Product, Engineering, Sales, Marketing and Data Science, this person will lead initiatives from opportunity assessment through customer discovery, commercial pilots and transition to scale. The remit includes industry-specific opportunities, differentiated customer engagement models and innovative approaches across self-serve, sales-assisted and partner-led channels. The lead will also partner with SMB leadership and the Strategy & Operations team to inform the overall SMB strategy, contributing customer segmentation, commercial insights and evidence from incubation programs to broader planning and investment decisions. In This Role, You Will Identify untapped opportunities across SMB segments, industries, and channels. Build business cases and launch pilots to validate customer demand and commercial potential. Design new acquisition, activation, and expansion programs, including industry-speci

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. Why this role exists This domain runs on trade-offs, experience versus compliance, merchant versus developer, and those decisions are better made with evidence than with opinion. This role owns generative and evaluative research across the merchant lifecycle and the developer experience, and makes research a standing input to how the domain prioritizes rather than an occasional favor. What you'll own The research roadmap across the domain's three clusters , prioritized against the decisions that most need evidence. Mixed methods: interviews, usability testing, surveys, and behavioral/funnel analysis in partnership with Data. Turning findings into decisions PMs and designers act on, influence through evidence rather than authority. A lightweight insight repository, and a practical model for democratizing good-enough research while protecting rigor on high-stakes questions. How you will work You report to the Product Design & UX Director for Customer Lifecycle and work across all three clusters, partnering with the PMs and designers who rely on your evidence to prioritize. You set the research cadence and the insight repository, and you decide where rigor matters most and where lightweight research is enough. Much of your impact comes through influence rather than mandate, moving decisions with evidence. The domain works from validated findings rather than assumptions and values direct, candid critique. What we're looking for Mixed-methods UX research experience. You are fluent across qualitative and quant

About the job Build the debugger that helps developers unlock more from Graphcore AI processors. As a Senior Software Engineer in our Debugger team, you will help define and implement Graphcore’s next-generation debugging capability. Your work will support developers building and optimising workloads on our advanced AI processors. You will adapt and expand debugger functionality, resolving complex issues across software and hardware boundaries. The tools you build will help internal and external users understand behaviour, improve performance and move faster. You will work closely with software, firmware, hardware, partner and customer teams. This role offers rare depth across processor architecture, toolchains and real developer workflows. The team and culture Work happens close to the technology, with engineers expected to investigate deeply, speak up and take ownership. The team uses Agile ways of working to keep progress visible and decisions moving. You will collaborate across software, firmware and hardware teams to identify debug feature opportunities. Decisions are shaped by technical evidence, user needs and the judgement of engineers closest to the problem. What we’re looking for · Experience using debuggers to resolve complex program issues. · Strong low-level programming skills in C, C++ or Rust. · Strong understanding of processor architectures. · Ability to communicate clearly across software, firmware and hardware teams. · A proactive, self-driven approach to improving product quality and functionality. · Familiarity with compiler toolchains, debugging protocols, Python, IDE development or PyTorch. While we have outlined a set of requirements, we value transferable skills and diverse experiences. We also welcome engineers returning to the profession after a career break, including through returnship routes. Benefits · Flexible working: Balance your work and personal life with greater flexibility · Generous leave: Take time to rest, recharge and enjoy

About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products, research, and perspective into the room with senior leaders as they consider how intelligence can be put to work against their most important priorities. These engagements are more than briefings or events. At their best, they help a leadership team understand what is changing, distinguish what is possible now from what is still emerging, and leave with greater clarity about what to do next. About the Role We are looking for a senior product marketer to shape how OpenAI’s products, research, and point of view come together in our most important executive customer conversations. You will shape the product-marketing strategy and narrative for these engagements, bringing together customer priorities, product truth, market context, and evidence to clarify what matters and help senior leaders understand what AI makes possible for their organizations. You will personally shape our highest-priority engagements while building narrative frameworks, proof, and resources that raise the quality of executive conversations across the enterprise business. This is a senior, hands-on individual-contributor role for an exceptional enterprise product marketer who wants their judgment and craft to remain close to the work. You will partner closely with Product Marketing, Sales, Product, Research, Solutions, and OpenAI executives. You will help determine not only how we communicate our work, but which ideas matter, what evidence makes them credible, and how customer insight should improve what we do next. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite. In this role, y

About the Team The Solutions Engineering team is made up of trusted technical advisors who help organizations adopt OpenAI’s technology safely, effectively, and responsibly. We partner closely with customers, Sales, Product, Engineering, and Security to translate frontier AI capabilities into practical workflows that create real-world impact. Cybersecurity is one of the most urgent areas where AI can help. As frontier models become more capable at reasoning over code, logs, infrastructure, and security evidence, organizations need guidance on how to evaluate, validate, and deploy these systems safely. Our goal is to help customers move from identifying risks to implementing solutions. About the Role We are committed to bringing together people from diverse backgrounds and perspectives who are excited to help build and deploy safe, useful AI. We are seeking a solutions engineer to partner with our Enterprise customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Enterprise Sales, Security, and Product teams. We are looking for a Field Security Specialist to help security leaders and hands-on practitioners understand how OpenAI models, APIs, Codex, and agentic workflows can be applied to real cybersecurity use cases. This is a customer-facing specialist role for someone who can move fluidly between CISO-level conversations, practitioner-level technical depth, and hands-on solution design. You’ll help customers evaluate OpenAI for workflows like secure code review, vulnerability triage, threat modeling, remediation, SOC workflows, detection en

SLSQ427R122 Want to help solve the world's toughest problems with data and AI? This is what we do every day at Databricks. Databricks operates at the leading edge of the Data and AI space. Our customers rely on us to drive the accelerated innovation needed to stay ahead in today’s highly competitive landscape. We are looking for an Enterprise Hunter Account Executive to join the team to maximise the phenomenal market opportunity that exists for Databricks across Benelux. Reporting to the Director of Enterprise Sales, you will be responsible for driving strategic growth and expanding our footprint across the region’s most critical enterprise accounts. This role is hybrid, based in Amsterdam. The impact you will have: Assess your list of assigned accounts and develop a strategy to execute against it Build a customer base, identifying and closing new logo opportunities Lead your customers and partners to identify impactful big data and AI use cases whilst proving out their value on the Databricks Lakehouse platform. Identify land opportunities and develop the expand / consumption use cases. Orchestrate and utilise internal teams to maximise the impact on your ecosystem. Build exceptional value with all engagements to guide successful negotiations to close point What we look for: Minimum 4+ years of experience selling SaaS solutions to Enterprise Customers Extensive experience and strong performance in new logo hunting Experience working in Big Data, Cloud, or SaaS industries with some technical sales experience Successful experience selling complex software deals and quota over-achievement Understanding of consumption based land and expand sales models is advantageous Knowledge of the Data & AI space with some technology sales experience Evidence of creating demand that delivered substantial business value Experience of following robust sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting Experience of building ef