Customer Evidence Manager Jobs

Job Title Sales, Territory Manager (Allentown/Scranton, PA) Job Description RespirTech’s Territory Manager represents the InCourage airway clearance therapy medical device, calling on but not limited to Pulmonologists to support patients with chronic respiratory and neuromuscular conditions on a journey to better breathing. Your role: Executing outside sales and territory management, inclusive of account management and new business development. Employing a hunter mentality to identify new opportunities, overcome objections and change the mindsets of prescribers, while achieving performance growth goals. Performing total office sales calls, in-services on patient profiles, product demonstrations and presenting clinical evidence to physicians. Being an expert on Medicare, Medicaid and private insurance coverage-criteria for InCourage vest therapy, while effectively educating healthcare teams in identifying patients who meet coverage criteria. Obtaining medical record documentation in order for coverage to be obtained. Analyzing data to effectively target priority healthcare teams and create sales call routing. Capable to be flexible and adjust routing to fit pipeline management needs. You're the right fit if: You’ve acquired 3+ years of successful direct field sales, clinical education or clinical sales support experience. Previous durable/home medical equipment and/or pharmaceutical sales experience preferred. Your skills include: Ability to be in the field within your territory 90% (some territories may include overnights). The ability to build and maintain strong customer relationships. You have a Bachelor’s Degree in Business Administration, Marketi

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Disputes and Chargeback Program Manager at Replit, you’ll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions across the Support organization. This includes areas such as privacy requests, DMCA and intellectual property claims, law enforcement requests, and abuse appeals. You'll own Replit's disputes and chargeback function end-to-end: from the individual case in front of you to the policies, playbooks, and automation that let it hold up as we scale to millions of users. This role combines strategic ownership with hands-on execution: you'll determine dispute and chargeback strategy, and build the systems that make those decisions repeatable at scale, working closely with Engineering, Legal and Finance. In this role you will… Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and how to represent, gather evidence, and respond within network deadlines. Design and maintain the policies, decision trees, and SOPs that govern how disputes and chargebacks are handled. Define the key metrics, health targets, and goals for the disputes program and track performance against them, reporting to leadership. Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and partner with Engineering and Finance to address root causes. Partner with Engineering and Support Operations to automate manual parts of the wor

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Financial Crimes Compliance Risk Oversight (FinCRO) team is looking for a U.S. Regulatory Compliance Lead for our Banking-as-a-Service (BaaS) business. You’ll own second-line oversight of Stripe’s U.S. BaaS products and bank-fintech partnerships. The work is practical and cross-functional: turn federal and state requirements and supervisory expectations into clear policies, controls, monitoring, evidence, and ownership. What you’ll do This role is focused on U.S. BaaS regulation. You’ll work across sponsor-bank and fintech responsibility mapping; BSA/AML and sanctions; consumer protection and fair lending; deposits and FDIC insurance representations; privacy, cybersecurity, incident response, and third-party risk; complaints and disputes; payment network and ACH rules; state money transmission and lending requirements; and regulatory exams, remediation, and change management. Responsibilities Own the second-line compliance framework for Stripe’s U.S. BaaS products (i.e., Capital, Issuing, and Treasury) and bank-fintech partnerships. Make sure responsibilities are clear across Stripe, sponsor banks, program managers, processors, and other partners. Turn U.S. federal and state laws, guidance, enforcement actions, and supervisory expectations into practical policies, product requirements, controls, procedures, evidence standards, and monitoring. Set and oversee controls for BSA/AML, customer identification and verification, custome

Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment. Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done. Forward is looking for a Senior Director of Engineering to lead our Applications engineering organization. Reporting directly to the SVP of Engineering, you will own an organization of approximately 40 engineers across the US and India responsible for the customer-facing application layer of the Forward platform, spanning both backend and frontend. A significant majority of the organization is based in India, where we expect to continue growing. This is a broad engineering leadership role with end-to-end accountability for the organization: people, architecture, execution, quality, and delivery. You will lead through engineering managers and senior technical leaders while remaining close enough to the technology to review designs, challenge architectural decisions, and help teams navigate difficult technical problems. You w

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Level 1 Permanent Control Coordinator to take on a structural challenge: making Qonto's first line of defence genuinely own its control framework. You'll build the Level 1 Target Operating Model from scratch, run the Risk & Control Self-Assessment (RCSA) cycle, and produce the risk cartography and governance reporting that keeps regulators and leadership aligned, under the guidance of Maxime, our Operational Risk Manager. ➡️ What you'll do Design the Level 1 control plan: Roll out a unified control framework across all Qonto teams, defining minimum standards for control objectives, owners, procedures, evidence requirements, and remediation logic. Own the RCSA-based risk cartography: Build the Risk & Control Self Assessment methodology with business

About Us Oliv.AI is a SalesTech global startup headquartered in San Francisco, debuting the world's first team of AI Agents for sales. With our recent $5.2M Seed funding, we solve one of the biggest problems for revenue teams: unreliable deal data. Oliv captures Deal Intelligence from every meeting, call, and email—without any rep involvement. The result is a clear, detailed view of every deal, presented in scorecards built on trusted sales methodologies like MEDDICC, BANT, and SPICED. Our AI agents are built for sales teams—sales managers, AEs, and RevOps—handling the work that takes them away from selling. With Oliv AI, sales teams can bring back focus on deals, strategy and conversation. About the Role We’re looking for an exceptional engineer to join the core team at Oliv AI. This is a high-ownership role for someone who can take an ambiguous product or engineering problem, figure out what actually needs to be solved, and drive it end-to-end from architecture and prototyping to production and iteration. You’ll primarily work on backend systems, but we don’t want engineers constrained by boundaries. If the problem requires frontend, infrastructure, data, AI/LLM integrations, or internal tooling, you should be comfortable figuring it out. We’re looking for someone with strong engineering judgment, someone who can spot what is not working, simplify complexity, think from the customer’s perspective, and improve the systems and practices around them. What You’ll Do Own complex, ambiguous engineering problems from first principles through production Design simple, scalable, reliable systems and make strong architectural trade-offs Think beyond the ticket and understand the customer problem behind what you’re building Identify technical or product issues proactively, not only when they are assigned Work across backend, frontend, infrastructure, data, and AI when needed Prototype quickly, test different approaches, and make decisions based on evidence Use mode

We're Tibber - the energy company that wants you to use less energy. When you join Tibber, you'll be part of building the tech that creates a real shift in how people consume electricity - good for our users, their wallets and the planet. We believe AI is how we accelerate that shift, and it's our people who lead it. The more we lean into AI, the more human judgment, curiosity and creativity matter. We're looking for a Senior Product Lead to join us – maybe that's you? Job Mission 🚀 As a Senior Product Lead, you'll play a key role in making our entry offers & plans, the first choice for homeowners switching energy supplier. You'll own the offer across Sweden, Norway, Germany and the Netherlands: what it is, who it's for, why it wins and how it makes money. Leading work across product managers in several capabilities, you'll turn our entry offering into plans that win in the market, and grow customers into premium plans, directly or through electrification. What you'll do ✅ Build a clear view of which homeowners choose our entry offers and why they switch, by market and channel. Make it the basis for segmenting, targeting and pricing. Set strategy and roadmap for entry offers & plans across four markets and every distribution channel. Shape the winning offer for each channel: its components, target customer, value proposition and how we win. Own the pricing guardrails , so Sales has clear guardrails for setting final market prices. Set go-to-market direction, and build and coordinate product launches together with Commercial. Track performance against clear success metrics, then evolve, reprice or retire offers based on evidence. Anchor the roadmap with the commercial teams, our other offerings product leads & capability owners and lead the work across the product managers who build it. What we're looking for⚡ You are driven by impact and know how to turn strategy into execution. You're used to fast-paced environments and thrive when given clear goals and high accou

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. About KYC Africa KYC Africa, formerly DocFox, joined nCino in 2024. It's a standalone compliance platform that helps accountable institutions across South Africa onboard clients and meet their FICA obligations, from identity verification to financial crime screening. It's a focused local business with the backing of a global banking software company. The Opportunity We're appointing the platform's first dedicated local leader: a Director, Product & Technology who owns what the product becomes, how it's built and how it goes to market. Until now, KYC Africa's product and technology have been overseen by leaders who also carried other platforms. This role changes that. You set the product vision and technology direction as one plan and lead the team that delivers it. Reporting to our Director Product Solutions – Africa, you lead a Product Manager and an Engineering Manager, with 14 engineers behind them. You also sit on the KYC Africa leadership team alongside our commercial and operations leads. You'll spend time with customers and in the market, bringing the South African view into every product decision. It's real ownership, with a global network to learn from and grow with. What You'll Do Own the product vision, roadmap and prioritisation, balancing regulatory obligation, customer demand, platform health and cost Lead go-to-market end to end, partnering with sales, operations and marketing on segmentation, positioning, pricing and packaging Run market and customer discovery to understand where clients' compliance obligations are heading, and track adoption, retention and customer confidence Define the technology direction in line with nCino's platform and AI direction, and make clear, evidence-based product and engineering decisions Lead and grow the team thr

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium & others. We're backed by Accel, Lightspeed, NfX and other top-tier investors. Role Overview We're hiring a Staff Software Engineer for our Payments team. This is the senior-most individual contributor role on the systems that move money across borders — payment orchestration, corridor and partner integrations, FX and quoting, the payment lifecycle from initiation to settlement confirmation, and the regulated controls (safeguarding, transaction monitoring) that our EU licenses demand. It is a hands-on technical leadership role on the money path, where a new corridor is only as good as its failure handling, and a regulatory control is only as good as the evidence it produces. The cost of a defect is measured in real money, stuck customer payments, or a finding from a regulator. You will report to an Engineering Manager and work closely with engineers, product, compliance, and partnerships across the company. You will set the technical direction for payments, lead the hardest corridor and orchestration problems, and raise the bar for how we build. This role requires someone who has built and operated payment or other correctness-critical systems in production, ideally against external partners whose behavior you do not control. If your experience is limited to systems where occasional data inconsistency is acceptable, where every dependency was internal and well-behaved, or where you have not owned something end to end for a meaningful stretch, this will be a stretch. Key Responsibilities Own the technic

Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Celigo is building the operating system for business automation — an integration platform that helps thousands of companies connect their applications, automate workflows, and unlock the power of AI-driven agents. We’re looking for a Senior Director of Product Management to own strategy and execution across some of the most consequential product lines in our portfolio: the core platform, our AI product suite, API management, and data ingestion. This is a role where your strategic fingerprints will be visible across the business — from revenue contribution and customer retention to how product management itself is practiced in an AI-first world. About the Team Celigo’s product organization is built on deep collaboration between Product Management, UX Design and Research, and Engineering — co-owning outcomes from problem definition through delivery. Our leadership team runs on a charter built around dynamic domain ownership, evidence-based strategy, and AI-augmented velocity, meaning we use AI not just in our products but to make our own teams faster and smarter. You’ll work alongside a Sr Director of UX, a Director of PM covering other parts of the portfolio, a Director of Product Operations, and Engineering leadership. The culture is direct, craft-oriented, and allergic to performative alignment. We debate hard behind closed doors and present a united front to our teams. The Opportunity You’ll lead a team of experienced product managers covering the core platform, AI (Ora, Agent Builder, MCP Server, Guardrails), API management (including an OEM partnership), a

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Summary: Supports product marketing by executing research, developing case studies, and contributing to go-to-market initiatives. This role helps connect client, market, and competitive insights to messaging and sales enablement, improving the effectiveness and consistency of marketing outputs. Key Responsibilities Support voice-of-customer, survey, and research initiatives in partnership with Client Success, Sales, and Product Gather and organize client, market, and competitive insights into structured, usable inputs that support Segment Management priorities Own ongoing tracking of competitors, market trends, and positioning updates Maintain and update competitive battlecards and internal resources Own coordination of case study development, including outreach, scheduling, and approvals Support drafting and production of case studies, testimonials, and customer stories Own and maintain a centralized library of proof points, data, and customer evidence Partner with internal teams to gather product and client performance data (adoption, usage, time-to-launch, etc.) Support product launches by gathering inputs, research, and proof and contributing to messaging development Assist in developing and updating marketing materials and supporting sales enablement Requirements 3+ years in Product Marketing, Marketing, Research, or related role Experience supporting research, content, or case study development Strong organizational and project management skills Ability to gather and structure information from multiple sources Familiarity with competitive research or market analysis Basic under

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Summary: Supports product marketing by executing research, developing case studies, and contributing to go-to-market initiatives. This role helps connect client, market, and competitive insights to messaging and sales enablement, improving the effectiveness and consistency of marketing outputs. Key Responsibilities Support voice-of-customer, survey, and research initiatives in partnership with Client Success, Sales, and Product Gather and organize client, market, and competitive insights into structured, usable inputs that support Segment Management priorities Own ongoing tracking of competitors, market trends, and positioning updates Maintain and update competitive battlecards and internal resources Own coordination of case study development, including outreach, scheduling, and approvals Support drafting and production of case studies, testimonials, and customer stories Own and maintain a centralized library of proof points, data, and customer evidence Partner with internal teams to gather product and client performance data (adoption, usage, time-to-launch, etc.) Support product launches by gathering inputs, research, and proof and contributing to messaging development Assist in developing and updating marketing materials and supporting sales enablement Requirements 3+ years in Product Marketing, Marketing, Research, or related role Experience supporting research, content, or case study development Strong organizational and project management skills Ability to gather and structure information from multiple sources Familiarity with competitive research or market analysis Basic under

About the Team Enterprise Verticals builds role-specific ChatGPT Work experiences for high-value enterprise workflows. We combine product engineering, plugins and skills, connectors, data, evaluations, and customer evidence to turn useful demos into reliable daily work. This opening sits within the Technology vertical inside Enterprise Verticals. The group focuses on repeatable workflows for people at technology companies, beginning with functions such as data and analytics, sales, and design, and carries the shared platform needs—tool integration, permissions, quality measurement, and safe rollout—across those experiences. We work closely with Design, Research, GTM, Security, and platform teams, as well as with customers and design partners. Success means that people can reach a trustworthy first result, understand what the system did, and keep using the workflow—not merely that a prototype exists. About the Role We are looking for an exceptionally experienced, hands-on full-stack engineer to define and build the next generation of AI-powered enterprise workflows. You will take on the hardest and most ambiguous problems in the Technology vertical: translating real customer needs into product direction, designing the systems behind the experience, and personally writing and shipping production-quality code across the stack. You will own the technical direction and end-to-end delivery of products spanning ChatGPT Work surfaces, backend services, plugins, connectors, enterprise data, permissions, and evaluations. You will make foundational architecture and product tradeoffs; establish patterns other engineers can build on; and hold these experiences to a high bar for reliability, security, observability, and customer value. This is an individual-contributor role for an engineer who leads through technical judgment, direct execution, and influence—not people management. You should be equally comfortable working directly with customers, setting direction with senior cro

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Regional Governance, Risk, Compliance (GRC) Principal, you will serve as the senior Governance, Risk, Compliance, and Cyber Resilience leader for Japan, acting as the primary liaison between Micron's global GRC organization and regional business operations. This role is responsible for driving adoption of enterprise governance, cybersecurity, risk management, compliance, audit, resilience, and regulatory programs across Japan while ensuring alignment with Micron's strategic objectives, regulatory obligations, customer requirements, and evolving threat landscape. You will partner closely with regional business leaders, site leadership, Engineering, IT, Product Security, Physical Security, Legal, Privacy, HR, Internal Audit, BISOs, external auditors, regulators, customers, and government stakeholders to assess risks, coordinate compliance activities, facilitate audits, manage remediation efforts, and strengthen organizational resilience. This role serves as the voice of Japan within the global GRC organization and ensures local regulatory requirements, cultural considerations, customer expectations, and business priorities are effectively represented in enterprise governance decisions. The Regional GRC Principal will also champion AI-enabled governance and risk management capabilities, helping scale assessments, evidence management, risk monitoring, regulatory analysis, and compliance oversight while improving efficiency and consistency across the region. POSITION QUALIFICATIONS <p

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's GRC team helps build and maintain trust with our users, regulators, business partners, and the organizations that rely on Figma every day. We partner across the company to strengthen security, manage risk, maintain compliance, and scale the programs that support our continued growth. We're growing our team and looking for security, risk, and compliance professionals across several disciplines. Whether your expertise is in compliance, risk management, governance, GRC tooling, or customer trust, you'll have the opportunity to build programs, improve processes, and help shape how Figma scales security and trust. Roles we hire for on this team: Compliance Management Lead compliance and certification programs across security and regulatory frameworks Manage audit cycles, partner with external assessors, and drive audit readiness initiatives Improve controls, processes, and evidence management practices across the organization <s