Customer Excellence Agent Jobs

WHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK , one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention. Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including: CloudSEK’s Product Suite: CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support. A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets. CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. CloudSEK’s AIVigil is an AI-native Attack Surface Monitoring platform that continuously discovers, monitors, and secures exposed AI infrastructure, MCP servers, leaked AI credentials, vector databases, agentic workflows, and shadow AI across the internet. Key Milestones: 2016 : Launched our first product. 2018 : Secured Pre-series A funding. 2019 : Expanded operations to India, Southeast Asia, and the Americas. 2020 : Won the NASSCOM-DSCI Excellence Award for Security Product Company

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Principal Forward Deployed Engineer, Okta for AI Agents About Okta for AI Agents Okta secures access for 20,000 organizations and billions of users. Okta for AI Agents extends that work to the agentic shift. Deploying an AI agent is not like deploying traditional software. You are putting professional work output into production, and it needs deep integration, continuous tuning, and change management. Every agent needs an identity, a scope, an audit trail, and a way to be shut down when it goes wrong. Most enterprises have not built this yet. We are. We hire builders who see the cracks in enterprise agent identity that everyone else has learned to live with. The Role You embed inside four to five of Okta’s most strategic enterprise customers as their dedicated technical partner for agent identity. You sit alongside their identity, platform, and security engineering teams, develop sample and bespoke code, and own the technical outcome from prototype through production. You are a builder-consultant. You go past architecture diagrams to code, debug, and ship bespoke agent identity solutions inside the customer’s environment. You ship secure agents faster for the customer, and you feed real field insight back to Okta product engineering. Responsibilities Become the customer’s trusted technical voice on agent security. Sit in their standups, design reviews, and incident reviews. Earn a seat on their architecture review board and security council for agent risk d

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Software Development Engineer-AI Security to join our team. This is a Hybrid (based in San Jose, CA or Bellevue, WA with a 3 days in office requirement) role, reporting to the Director of Software Engineering in the Emerging Tech department. You will be responsible for designing and implementing core infrastructure components and distributed systems, serving as a foundational architect for our AI security solution. This high-impact role focuses on scaling security infrastructure to support hundreds of millions of users, collaborating with stakeholders across the development lifecycle to drive innovation and technical excellence. What you’ll do (Role Expectations) Architect, develop, and optimize a low-latency, high-throughput AI Security plane utilizing Rust, specifically leveraging its async/await model for highly efficient I/O and service-oriented architecture Build resi

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca. About the role: We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are introducing the Vehicle Detailer role to ensure that vehicles meet Clutch’s high presentation standards before delivery. This role focuses on cleaning and preparing vehicles in our reconditioning facility so they are presented to customers in excellent condition. You’ll work closely with production teams, contributing directly to quality and delivery targets. What you’ll do: Perform interior and exterior cleaning of vehicles, including washing, vacuuming, polishing, and sanitizing (measured by vehicle cleanliness scores and production completion targets) Follow standardized detailing methods to meet both quality and time targets Inspect vehicles for cleanliness and identify any defects or areas requiring additional attention Use appropriate tools, cleaning agents, and detailing techniques to achieve company standards Ensure all detailing

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca. About the role: We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are introducing the Vehicle Detailer role to ensure that vehicles meet Clutch’s high presentation standards before delivery. This role focuses on cleaning and preparing vehicles in our reconditioning facility so they are presented to customers in excellent condition. You’ll work closely with production teams, contributing directly to quality and delivery targets. What you’ll do: Perform interior and exterior cleaning of vehicles, including washing, vacuuming, polishing, and sanitizing (measured by vehicle cleanliness scores and production completion targets) Follow standardized detailing methods to meet both quality and time targets Inspect vehicles for cleanliness and identify any defects or areas requiring additional attention Use appropriate tools, cleaning agents, and detailing techniques to achieve company standards Ensure all detailing

DR ASHWANI KUMAR VIJ Have been retained to select 1 Regional Sales Manager. Our Client is Professionally Managed and growing Organisation, dealing into Manufacturing, Marketing and exporting of Electro-Mechanical Range of Products and Systems and is having Global Operations and a network of more than 12 Branch Offices in India and excellent network of Distributors and hold 45% Market share in India and its Production Processes are according to international standards. Job Description and Expected Skills / Key Result Areas : -Exposure and experience to cater B2C and B2B Clients. -Exposed to Superior sales and management skills with accomplishments all through his/her career. -Excellent written, oral communication and presentation skills. -Most of the regional sales manager will be traveling around 60 -70% across north India and would control the activities of sales and marketing representatives and agents. -Established track record in effective leadership talents which includes people and team development. -Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability. Duties & Responsibilities: -Leading sales manager and develop sales operation plans with the approval of the national and global sales managers ie GM / Director. -Should be capable of managing the region assigned to them to ensure proper sales. Responsible for achieving the client or activation targets of their specified region. -Create awareness of products, conduct training and seminars for clients and sales team and focus on customer service. -Organise Product Demo Events / Seminars for customers in his region on continuous and regular basis. -Excellent presentation skills and intimate contacts with local business associations. -Growth of Region is RSM Responsibility -Appoint and develop Team for growth of business and company. -Sh

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: At Notion, we are committed to fostering professional excellence and long-term career development. As a Business Development Leader in EMEA, you will be instrumental in driving impactful results across our BDR function by building and coaching high-performing teams focused on performance optimisation and professional advancement. This position requires a strategic leader with expertise in professional development, revenue generation, and cultivating an environment of inclusivity and innovation. Experience optimising and scaling a demand generation inbound function along with outbound pipe generation a plus. Working in lockstep with Marketing, Sales, and cross-functional stakeholders, you will implement data-driven and AI empowered strategies to enhance Notion's inbound and outbound functions, optimise conversion metrics, and streamline sales processes. This position presents an opportunity to create substantial impact on both organisational success and your professional advancement. We seek candidates who excel in coaching, development and demonstrate strong leadership acumen. This role can be based in Dublin. We work

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We are looking for an experienced and ambitious Senior Sales Manager to lead our Continental Europe sales organisation. This is a critical leadership role responsible for driving revenue growth, developing high-performing sales talent, and executing our go-to-market strategy across key European markets. You will lead a team of Account Executives focused on acquiring and expanding relationships with mid-market and enterprise customers. The ideal candidate combines strong commercial leadership with operational excellence, coaching capability, and a passion for building winning sales cultures in fast-paced SaaS environments. What will I be doing? Lead, coach, and develop a team of Account Executives across Continental Europe Drive consistent pipeline generation, forecast accuracy, and revenue performance Support reps through complex commercial negotiations and multi-stakeholder sales cycles Build a culture of accountability, performance, and continuous

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Intercom's Global Sales Organization is rapidly evolving, and the GTM Enablement team is expanding to support. Our mission is to empower Intercom's GTM teams by providing the systems, processes, and strategic insights that drive maximum productivity and operational excellence. As the Senior GTM Enablement Manager, Operations , you will be the critical link between our sales team and the cross-functional GTM partners (like Revenue Operations, Monetization, Legal, and Systems) who create the policies, tooling, and procedures that impact them. Your role is to ensure that these inputs translate into flawless field execution. You will be responsible for owning the GTM Enablement tech stack, leading high-impact strategic projects, and operationalizing the processes that allow our sales organization to scale effectively. This role is ideal for a hands-on problem-solver who excels at translating complex, cross-functional initiatives into simple, scalable solutions for the sales

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firm in the US, is adding a Commercial Lines Account Manager to their Acentria team. Job Summary: We are seeking a detail-oriented and customer-focused Commercial Lines Account Manager to join our team. The Account Manager will be responsible for servicing and retaining an assigned book of commercial insurance business while providing exceptional support to clients, producers, and carrier partners. This role requires strong communication skills, insurance knowledge, and the ability to manage multiple priorities in a fast-paced environment. Essential Functions: Manage an assigned book of commercial lines accounts. Serve as the primary point of contact for clients regarding policy service needs. Process policy changes, endorsements, renewals, certificates of insurance, audits, cancellations, and reinstatements. Review coverage, identify gaps, and provide recommendations based on client exposures. Prepare and deliver renewal proposals and coordinate marketing efforts when applicable. Maintain accurate client records and documentation in the agency management system. Respond promptly to client inquiries and carrier requests. Collaborate with producers and internal teams to ensure client satisfaction and retention. Assist clients with claims reporting and claims follow-up as needed. Ensure compliance with agency workflows, carrier requirements, and regulatory guidelines. Proactively manage account activities and deadlines to maintain service excellence. Education & Experience: 440 Customer Representative License or 220 Property & Casualty General Lines Agent License 3+ years of commercial insurance experience preferred. Strong knowledge of commercial insurance coverages and policy forms. Excellent written and verbal communication skills. Strong organizational and time management abilities. Ability to prioritize tasks and manage multiple deadlines. Proficiency wit

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact. Commercial Contracting : Structure, negotiate, and advise on all commercial contracts, in

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do We’re hiring a Senior Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact. Commercial Contracting : Structure, negotiate and advise on all commercial co

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Scale The Function: Lead, coach, and develop a high-caliber SE team, providing guidance, assigning projects and ensuring technical excellence. Conduct regular performance evaluations, foster professional growth, and coach team members to reach their full potential. Player-Coach: Be a true player-coach who stays in the work: own your own enterprise deals as an individual contributor, running discovery, demos, and technical deep dives alongside your team, while leading and growing a team of high-growth enterprise SEs. Set the bar by example, jump into the most strategic cycles, and turn what you learn in the field into coaching and playbooks that raise the whole team. As the team grows, become a strategic leader and more manager focused. GTM Te

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What You'll Do Lead recruiting across Japan, supporting both technical and non-technical hiring, including Engineering, Product Management, Sales, G&A, and leadership roles. Build and develop a high-performing recruiting team while fostering a culture of excellence, collaboration, and continuous improvement. Partner closely with senior leaders to translate business priorities into scalable hiring strategies and market plans. Serve as a trusted advisor on the Japan talent market, providing insights on the competitive landscape, compensation trends, hiring strategies, and organizational design. Develop innovative sourcing strategies to attract exceptional talent. Personally recruit and close senior and business-critical hires when needed. Continuously imp