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Customer Experience Agent in Amsterdam

194 active opportunities · Updated for October 2026

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Explore current customer experience agent jobs in Amsterdam. Use filters to narrow by work mode, employment type, experience and date posted.

PE
Private Employer
📍 Amsterdam• Full-time
3mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. What We're About At its core, the Deployment Strategist role centres around leveraging data in operational and real-world action. Our customers come to us with a hunch that the only way to protect their troops, manufacture high-quality products, structure effective healthcare policies, or deliver aid to refugees safely is to make better use of their data. Deployment Strategists are responsible for turning that hunch into reality. If you believe in the transformational power of data and technology and in your own ability to bring that power to bear against complex problems, we want to meet you. What We Do As a Deployment Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most challenging problems our world faces. Your mission is to synthesise disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. Deployment Strategists are do-ers who immerse themselves in our customers' most intricate workflows, partner with customer teams and explore the data, and dive into the product landscape to enable us to scale. A select number of Deployments Strategists may also be deployed to Palantir internal teams and problems. In this role, the problems you'll tackle will require a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately empower our customers to make better decisions.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Team As a member of the Global Commercial Strategy team, you will help own and drive the global go-to-market strategy and execution for Adyen’s platforms and marketplace customers. These are some of the world’s largest enablers of commerce globally such as Lightspeed, Fresha, and Vinted providing embedded finance solutions for millions of small businesses and independent sellers. The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech infrastructure leader and to grow our commercial success within and across our key verticals. This team sits at the intersection of Product and Commercial, allowing you to be the connective tissue between the two. About the Role With the Head of Platforms (to which this role reports to), this role is responsible for Adyen’s long-term strategy, product offering, customer satisfaction, and overall performance for the segment. The person in this role will ensure the health and growth of the business by resolving current friction points, identifying new opportunities, and driving change through stakeholders across the organization. This role will contribute to driving the commercial strategy and revenue growth initiatives for net new business acquisition as well as growth of existing custome

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana As we scale our international government business in Europe, we're hiring a Solutions Consultant (internally part of our Sales Engineering / pre-sales team) to be the technical lead on Altana's work with customs authorities, finance ministries, and trade enforcement agencies across the EU. You'll bring deep domain expertise in government-side trade and customs — customs enforcement and modernization, sanctions and export controls, forced labor and supply chain due diligence, and CBAM — and translate that expertise into the technical sales work that wins deals: architecting solutions, running demos, closing new business, navigating complex stakeholder conversations, and shaping how Altana's platform meets the realities of European public sector customers. You'll partner closely with Sales, Product, Engineering, and Marketing, and act as the voice of the customer back to our product and engineering teams. This is a foundational hire as we establish our presence in the Netherlands. You Will Deeply understand international trade, economic security, and associated subject matter, Altana’s technology, and our customer base-and demonstrate effective communication with respect to each. Support the sales process to potential customers and existing customers in the customs and trade space–identifying new use cases to address stakeholder needs before they have articulated them. Become a power-user of the Altana platform, leveraging customer understanding, to produce and brief original, insightful analysis to help facilitate the sales cycle. Understand and contribute to the Altana product development process, including in collaboration with Altana product managers, data scientists, engineers, and customer-facing stakeholders. Engage in firm-building activ

aifinancesupply chain
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About the Role Together AI is building the AI Acceleration Cloud, an end-to-end platform for the full generative AI lifecycle, combining the fastest LLM inference engine with state-of-the-art AI cloud infrastructure. As a Lead/Manager, you will play a key role in building the Together cloud platform engineering team in the Netherlands. We are a highly available, global, blazing-fast cloud infrastructure that virtualizes cutting-edge ML hardware (GB200s/GB300s, BlueField DPUs) and enables state-of-the-art ML practitioners with self-serve AI cloud services, such as on-demand + managed Kubernetes and Slurm clusters. This platform serves both our internal SaaS products (inference, fine-tuning) and our external cloud customers, spanning dozens of data centers across the world. Some of what you’ll work on: Work on a distributed GPU scheduling system for the on-demand clusters product, Instant Clusters. Build out a global management plane for managing our data center compute, networking, and storage. Design and build new customer-facing cloud platform services, delivering killer enterprise AI cloud features. Hybrid working 2 days a week at our offices in Amsterdam Responsibilities Lead/Manage a team of 8 together cloud Infrastructure Engineer in Amsterdam, Identify, design, and develop foundational backend services that power Together’s commerce platform Analyze and improve the robustness and scalability of existing distributed systems, APIs, databases, and infrastructure Partner with product teams to understand functional requirements and deliver solutions that meet business needs Write clear, well-tested, and maintainable software and IaC for both new and existing systems Conduct design and code reviews, create developer documentation, and develop testing strategies for robustness and fault tolerance Participate in an on-call rotation to address critical incidents when necessary Requirements Ideally 1-2 years of leading the Infrastructure team. Demonstrable backgro

postgresqlawsazure
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Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for an Account Executive to cover the Belgium and Luxembourg markets . Enterprise Account Executives have a critical role and responsibility to deliver new client acquisition in zero-base accounts, while also ensuring successful relationships and revenue growth with existing customers. OneTrust is a fast-growing SaaS enterprise platform with a strong growth trajectory. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals. Your Mission The Account Executive (AE) is responsible for consistently generating, qualifying, and executing opportunities that support our customers in the pursuit of becoming more trusted organizations and drive revenue for OneTrust. AEs are expected to use their thorough knowledge of the industry and excellent value-based sales skills to create the best solutions and solve complex customer problems. AEs must bring useful insights and best practices to customers and prospects. You Are Meet or

aisalesforcerecruitment
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C
12mo ago

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: Value Engineering is responsible for our largest Fortune 500 customers and owns their transformation journey by working on the very frontier of what’s possible with data and AI on the Celons Platform. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis Platform is deployed to tackle the most strategic business challenges, fits into the right place in our customers’ technology stack and most importantly generates strong ROI through deep and broad deployments. The Role: As a Principal Value Engineer, you are a visionary leader and industry authority spearheading global AI and data-driven business transformations for major organisations, driving the customer’s end-to-end value journey. Operating as the expert technology and business advisor, you will partner directly with Fortune500 CxOs and Board members to reimagine their operating models and optimize critical workflows using the Celonis Context Model. As the AI strategist and thought leader, working alongside Senior and Lead Value Engineers, your core mandate is to design, negotiate, and steer monumental, multi-year programs that permanently alter the competitive landscape for your customers. The work you’ll do: Value Sell

artificial intelligenceaiSAP
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PE
103mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Software Engineers (FDSEs) work directly with customers to quickly understand their greatest problems and design and implement solutions to use data against them. Our customers rely on Palantir’s platforms for some of their most critical operations, and projects often start with an open ended question like “Why are we delaying so many flights?” or “How can we better identify instances of money laundering?” As an FDSE, you’ll apply your problem solving ability, creativity, and technical skills to help organizations use their data to drive a real impact in the world. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions. As an FDSE, your responsibilities look similar to those of a startup CTO: you’ll work in small teams with minimal supervision and own end-to-end execution of high stakes projects. Your day might span discussing architecture with fellow engineers, wrangling massive-scale data, coding a custom web app, speaking with customer executives, or establishing strategy for your team. Whether you aspire to be an entrepreneur or an engineering leader, we believe Palantir is the best place — with the best colleagues — to learn how. You’ll learn how to unpack a problem and understand the costs and consequences of its solution. You’ll learn new technologies and languages, and even develop them yourself. You’ll work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Internal Control Specialist - Finance Adyen is looking for an Internal Control Specialist with a focus on financial risks and controls in our Amsterdam office. You will join the global Internal Control team, which contributes to power Adyen’s sustainable growth. You have base-level knowledge of risk management and internal control and have the ability and eagerness to operate independently in a global environment. You will mainly focus on assessing and strengthening Adyen’s global financial and reporting processes and controls to meet internal and external expectations and to enable controlled growth. We work as a team across cultures and time zones, and you will support the company in building a great business, preserving the company culture and achieving its long-term goals by taking our risk management to the next level. We don’t hide behind email, instead we pick up the phone. This is one of the values in our Adyen Formula, which is the foundation of our strong culture and an essential guiding principle for the way we work. We always ask why and are critical, we don’t just tick the box, and we always look for improvement and automation. These are some of the values from our Adyen way of being in control formula, which the Internal Control team promotes globally. What you’ll do: Strengthen the internal control framework and

A
3 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Role We are looking for a GTM Systems Manager to join our Revenue Operations team. In this role, you will own a portfolio of commercial technologies and be responsible for their strategy, roadmap, performance, and continuous improvement. You will work closely with commercial teams to understand their needs, identify opportunities, prioritize investments, and ensure the tools you own deliver measurable value. A key part of the role is also preparing our commercial technology stack for AI and automation. You will use agentic software tools and AI coding assistants to build custom workflows, integrations, and solutions that improve how our GTM teams operate. What are your responsibilities? Own the roadmap: Define and maintain the roadmap for the tools in your portfolio, balancing business priorities, user needs, technical opportunities, and platform capabilities. Optimize the tech stack: Improve how existing tools are configured and used, drive adoption of new capabilities, and identify opportunities to consolidate or replace technology. Build AI & automation solutions: Use agentic development tools and AI coding assistants to build workflows, integrations, scripts, and applications that solve GTM challenges. Evaluate & implement tools: Assess new platforms, lead implementations, and ensure new technology fits our bro

aisalesforce
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager - Financial Products This is a high impact role based in Amsterdam and part of the FX and Cash Management team. We are looking for a candidate who is passionate about financial technology, adopts an AI-first product development mindset, and is excited about Adyen’s opportunity to grow its financial products business by 10x in the next 2-5 yrs. In this role, you will be responsible for building and maintaining a reliable FX trading platform, enabling the whole company to use your services. You will also be responsible for creating the vision, strategy and implementation of the cash management tooling, working closely with the Treasury department but also with our merchants to identify their needs. What You'll Do: Set strategy and roadmap for the FX and cash management team. Lead execution working closely with the Engineering, Product, Treasury, Finance and Commercial teams, to deliver a cohesive FX platform that scales globally without compromising reliability or trust. Establish governance for FX across multiple teams and departments , defining success and operational metrics, driving alignment across Adyen. Build a first-in-class Treasury Management System that serves both the needs of our customers and our internal teams. What Success Looks Like: Within the first 6-12 months, you will

aifinancerecruitment
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Partnerships Manager - Visa Adyen is looking for a Senior Partnerships Manager who will advance Adyen’s strategy and agenda with Visa globally. In this role, you will lead high-impact Visa partnerships for Adyen and use your expertise and influence to build strong inroads across their global organization. You will serve as a recognized subject matter expert whose insights help shape our partnership strategy, while working together with a broad range of senior cross-functional stakeholders across Product, Commercial, and Finance teams. This is a full-time position based in our London or Amsterdam office reporting into our Head of Card Network & Product Partnerships. What you’ll do Strategic Partnership Management: Build and nurture deep global relationships with Visa across all levels. Architect and execute multi-year strategic plans for key initiatives and establish partnership frameworks to ensure Adyen remains at the forefront of payments innovation Deliver High-Impact Outcomes: Drive breakthrough commercial performance and long-term financial scalability for our Visa portfolio. Solve complex, ambiguous payment ecosystem challenges by leveraging deep analytical insight into scheme economics, scheme fees, and incentive structures Product Strategy & Innovation: Serve as a key strategic advisor to Product. Deeply shape

A
7 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead Record to Report Based in Amsterdam, the Record to Report (R2R) team sits within FinOps, further building out the General Ledger (GL) and Tax Accounting function. As Team Lead, you will drive the operational shift from function-based accounting to process-owned streams across Lead-to-Cash and Purchase-to-Pay. This is a high-scope, hands-on leadership role for someone with a true builder mentality. You will not only coach a team, but actively dive into system architecture, data pipelines, and core processes to lay the foundation for Adyen’s 10X growth strategy. The team is made up of individuals with diverse skill sets across GL and Tax accounting, and, as such, encompasses a broad set of challenges. As Team Lead, your role is about mentoring and skill development, inspiring action with a clear vision, taking care of and empowering people, and overseeing the team’s processes to achieve its goals. What you’ll do People: Mentor, coach, and scale a multi-disciplinary team of GL and Tax specialists. Set clear vision, manage resource planning, and foster a high-performance, ownership-driven culture. Stakeholder Management: Collaborate across Group Finance (Financial Controlling, Lead to Cash, Purchase to Pay, Payroll, and Tax) and with non-finance stakeholders (Procurement, Legal, Infrastructure, and HR). Cross-functional Alignm

accountingfinanceprocurement
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A
7 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Risk Specialist We are looking for a Financial Risk Specialist to join our dynamic global second-line Enterprise Risk team in Amsterdam. These are transformative times for Adyen; we are rapidly growing in new countries and are also broadening our product offering through our embedded financial products. We are looking for a risk manager that strengthens and builds out the banking and financial risk capacity within our technology company. This is where you come in. You have a proactive mindset, you are eager to learn and you are looking for an opportunity that allows you to take ownership and self-dependently translate a vision into practice. While you will contribute to a wide array of the financial risk team’s deliverables, your initial focus area will be in building out Adyen’s risk and credit lifecycle management framework for financial products. Adyen has a flat organizational structure and limited management layers, so having expertise means independence but also ownership in conceptualizing and building these solutions yourself. Adyen is a fast-moving place, offering plenty of opportunities to broaden your profile in the risk domain. The financial risk team is a strong, stable and impactful team within Adyen. The perfect place to accelerate your career. What you’ll do Together with first

auditing
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A
10 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Risk Analyst As a Senior Financial Risk Analyst on our Merchant Potential Liability Team you will be part of a team of high-performing professionals that evaluates and manages financial risk (i.e. chargebacks) arising from a portfolio of enterprise merchants, as well as assessing the risk of new products. As a member of our team, you will help us scale and innovate our financial risk management framework and processes. You will be working closely with the Commercial, Product and Legal teams while collaborating with some of the biggest merchants processing on the Adyen platform, all with one overarching goal: limiting Adyen’s exposure to credit losses. Our team is highly motivated, extremely innovative, and thrives on shared success. As we operate globally, our team is part of an international team with diverse backgrounds and skill sets. Our ideal new team member has a proven track record of solving problems, is a great communicator with an affinity for technology and a passion for finance. What you’ll be doing As Senior Financial Risk Analyst on our Merchant Potential Liability team, you will work closely with our very diverse merchant portfolio, to assess and analyse their business model and financial health, and provide clear and concise credit risk advice to the Adyen credit risk committee. You

pythonsqlfinance
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Compliance Officer We are looking for a highly organized, detail-oriented, and commercially aware individual contributor to join our Payments Compliance team as a Senior Compliance Officer for our Brand Integrity pillar. This role is focused on supporting the governance, execution, and continuous improvement of our brand-integrity programs, including network initiatives such as BRAM, VIRP, GRIP, and related oversight for complex merchant verticals such as payment facilitators, marketplaces, and other higher-scrutiny business models. You will work at the intersection of Payments Compliance, Risk, Commercial, Partnerships, Legal, and Operations to help ensure our brand-integrity framework is consistently applied, well-documented, and scalable across regions. This role is ideal for someone who enjoys structured problem-solving, cross-functional coordination, and turning policy and program requirements into practical execution. What you'll do Lead and coordinate program management activities across the Brand Integrity pillar, including network program tracking, escalations, remediation follow-up, documentation, and stakeholder coordination. Support the operational governance of card-network and alternative payment method related integrity programs, ensuring requirements are tracked, communicated, and implemented consistentl

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