Customer Experience Agent in Amsterdam

About Adyen Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. We are a fast-growing, dynamic company with a culture deeply rooted in collaboration, innovation, and customer-centricity. The Role We are looking for a highly strategic, visionary, and technically adept Vice President of Product, In Store Experience . In this executive-level role, you will be the driving force behind our in person payments strategy, leveraging a deep knowledge of Hardware, Software and data driven insights across Payments and Loyalty to shape the future of our product offerings. You will lead a high-performing team of Group Product Managers, Product Leaders and Product Managers, partnering closely with Engineering, Partnerships, Supply Chain and Commercial teams to deliver solutions that meet the complex needs of our enterprise customers. If you are obsessed with payments, possess an exceptional product sense, and know how to bridge high-level vision with measurable execution, we want to hear from you. What You’ll Do Define the Strategy: Craft and execute a compelling product strategy for Adyen in person payments globally, applying a strong, sharp product sense to every decision. Drive Cross-Functional Success: Operate seamlessly with cross-functional (XFN) partners across Engineering, Partnerships, Commercial, Supply Chain and other XFN teams to align roadmaps and deliver high-impact products. Build and Lead a World-Class Team: Lead, mentor, and scale a strong organization of Product Managers and Product Leaders, fostering a culture of ownership, technical excellence, and speed. Champion the Customer: Act as a strategic partner to our most important clients. You will regularly present the product roadmap to key strategic customers, listen deeply to their needs, and help them navigate and

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help us streamline clients' customs processes! The Opportunity: Flexport is experiencing massive growth with 2000+ Flexporters across 40+ global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, Flexport is looking for a Global Customs Associate to join our Customs Team in Amsterdam. This is a great position for hard-working, detail-oriented professionals looking to develop their career in the international trade industry. You'll be working alongside and learning from some of the smartest people in the logistics industry as we challenge the status quo and reduce the friction in global trade. You Will: Digitally prepare and file all documentation required to customs clear goods (import & export) Review and organize incoming documents to ensure compliance with EU Customs Regulations Classify products as necessary using GRIs Identify the potential for the use of a Preferential Trade Agreement on a per shipment basis Maintain excellent working relationship with clients by providing customer service that exceeds client expectations You Should Have: 2-5 years current experience in customs Dutch is a plu

P-1125 Summary At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high-value challenges that are central to their missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We constantly push the boundaries of data and AI technology, while simultaneously operating with the resilience, security, and scale that is critical to making customers successful on our platform. Customers trust Databricks with their most valuable data and Trust & Safety has the mission to build the most trusted data analytics and ML platform in the world. Security Engineering is an integral part of Trust & Safety and has a critical role to play in keeping customer data from bad actors. We are looking for senior leaders such as yourselves to create the vision and define the strategy for this space. The impact you will have: Make Databricks safer for our customers by identifying and plugging key gaps in our infrastructure and services Attract top talent from across the industry. Represent the security engineering discipline throughout the organization, having a powerful voice to make us more data-driven Represent Databricks at academic and industry conferences & events What we look for: 9+ years of experience in Data Security or related areas and expertise in two or more of the following--Cryptography, Kubernetes Security, Web Security, Governance, Privacy, Trust, Safety, Authentication, Identity Management, Access Control, Key Management, Inter-Service Authentication, Secure Application Frameworks, Detection & Response. Experience building systems at large scale internet companies is a huge plus. 15+ years of experience building large scale distributed systems with high availability Le

This is Adyen At Adyen, we’re engineered for ambition. We empower our teams with the culture and support they need to own their careers. The people of Adyen are motivated problem-solvers who tackle unique technical challenges at scale, delivering innovative and ethical solutions to help businesses achieve their ambitions faster. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Machine Learning Engineer Adyen is looking for a Senior Machine Learning Engineer to join our Anti-Money Laundering team in Amsterdam, someone with experience of building and operating robust machine learning systems at scale in production environments. The Anti-Money Laundering team processes a massive transaction volume (over 800B euro in H1 2026) to detect complex financial crime and cover a wide range of customer risks. We currently run a hybrid stack of business rules and machine learning models, with a clear mission to systematically reduce our dependence on static rules and transition to a modern, model-first detection engine. In this role, you will: Develop and maintain production ML pipelines for data ingestion, training, validation, and deployment Help us upgrade an existing rules-heavy system to a modern automated AI/ML engine Collaborate with data engineers and data analysts to develop best in class Fintech models Collaborate with operations and compliance teams to ensure Adyen’s models operate worldwide without a hitch Tackle difficult technical challenges like extreme class imbalance and incomplete ground truth Support and encourage good engineering practices Who You Are: You have 7+ years of experience as an engineer working in th

(FEQ427R351) Senior Specialist Solutions Engineer - Platform Security and Cloud Infrastructure As a Senior Specialist Solutions Engineer, you will guide customers in building big data solutions on Databricks that span a large variety of use cases. This is a customer-facing role that works with and supports the Field Engineering pre-sales teams and requires hands-on production experience with cloud infrastructure and big data technologies. Specialist Solutions Engineers help customers through the design and successful implementation of essential workloads while aligning their technical roadmap to expand the use of the Databricks Data Intelligence Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs to continuously consolidate the skills in your area of speciality. The impact you will have: Technical thought leader : Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural and security design to development and deployment best practices, including automation Assist Solution Architects with more advanced aspects of the technical sale, including custom proof of concept content, workload sizing, and custom architectures Cloud Infra & Security Expertise Architect production-level cloud native governed workloads Provide technical expertise in cloud infrastructure and security relating to our Databricks Lakehouse Platform Community & Adoption : Enable adoption by leading workshops, hackathons, and conference presentations, while actively contributing to the broader Databricks community. What we look for: Pre-sales or post-sales experience working with external customers (or internal clients/stakeholders) across industries 4+ years of experience designing Cloud infrastructure/Security and services, s

P-1448 About the Role Databricks is seeking an experienced Sr. Designated Support Engineer/Premier Support Engineer with a strong technical foundation in Apache Spark and a passion for customer engagement. This self-motivated professional will demonstrate high commitment to both customers and internal teams, with excellent communication, project management, and problem-solving skills. In this role, the Sr. Designated Support Engineer/Premier Support Engineer will build and maintain close relationships with strategic customers, manage and prioritize critical issues, and ensure a high-touch, proactive support experience. The Impact You Will Have Manage large strategic accounts to provide a high-touch support experience. Deep-dive into complex Apache Spark and Data Engineering issues, analyzing Spark UI, thread dumps, and driver/executor logs to resolve critical performance bottlenecks. Advise strategic customers on Data Engineering best practices, including optimizing ETL/ELT pipelines, data modeling, and leveraging the Databricks Lakehouse architecture (Delta Lake/Iceberg). Project manage all open support cases to expedite support ticket closure. Facilitate customer correspondence with Engineering, Product Team, SMEs, and Accounts Teams to advance tickets toward resolution. Directly engage on business-impacting situations and ensure recovery of functionality for the customer. Successfully engage with Senior Leadership, Technical and Functional staff to remove roadblocks, address delays, and mitigate issues. Effectively use sound business judgment, risk avoidance, and SME resources to coordinate team efforts to solve problems. Carry out regular reviews of customer cases to identify trends and proactive optimization opportunities. Champion and advocate for customers and chair roundtables to ensure close communication and relationship building with key stakeholders. Drive customer self-sufficiency by ensuring customers understand how to engage with the Databricks S

SLSQ427R946 Want to help solve the world's toughest problems with data and AI? This is what we do every day at Databricks. Databricks operates at the leading edge of the Data and AI space. Our customers turn to us to lead the accelerated innovation their businesses need to gain first-mover advantage in today's ultra-competitive landscape. We are looking for a creative, delivery-oriented Named Account Executive to join the Healthcare and Life Science to maximise the phenomenal market opportunity that exists for Databricks in the Benelux Region. As an Account Executive, you know how to sell innovation and value to existing customers, identify new use cases and grow consumption and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to customers and partners. You will be offered huge potential for career progression with the pace of the team's growth. You will report to the Sales Director for Healthcare and Life Science, Benelux. The impact you will have: You will co-develop a business plan, with your team and ecosystem partners, that accelerates customer success to exceed quarterly/annual consumption and booking goals You will lead your team, customers and partners to identify impactful data and AI use cases whilst proving out their value on the Databricks Data Intelligence platform You will implement the data and AI transformation goals of your customer through a combination of strategic partnerships, well scoped professional services, training and targeted Executive engagement You will develop an understanding of technical product details and roadmap to build trust with executives and technical champions What we look for: Exstensive experience selling complex solutions to Enterprise Customers You will have experience managing and leading complex, federated sales campaigns in major accounts You will have experience working in Data, Cloud industries with some technical sa

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! AI is changing the way consumers discover, evaluate and choose businesses online and Trustpilot is at the centre of that shift. Our reviews are increasingly becoming a trusted source for AI, with Trustpilot ranking as the fifth most cited page on the internet by ChatGPT in January 2026. As an Account Executive at Trustpilot, you’ll play a key role in helping businesses build trust and turn it into growth. You’ll own new business development across the Dutch market, working with companies to understand their challenges, uncover opportunities, and show them how Trustpilot can help them build credibility, strengthen their reputation, and win more customers. What you’ll be doing: Proactively build relationships and seek new business opportunities Generate new business opportunities with prospective clients by targeting various verticals Take ownership of the full 360 sales cycle (generating leads, demonstrating the product, pricing, negotiation and closing) Illustrate the value of Trustpilot products and software solutions to demonstrate growth opportunities and return of investment Compile and analyse data to present trends to prospects and clients Work closely with your colleagues in Customer Success, Partnerships, Sales development and management to ensure that you offer the best solution to our customers Build a healthy pipeline to ensure that you’re always exceeding your targets Who you are: Fluent in Dutch along with English working proficiency +3 years experience in a similar full cycle sales role in SaaS and tech Experienced in MEDDIC/MEDDPICC History of consistently reaching targets in a similar capacity over the past few years D

REQ ID: CSQ427R198 Location: Amsterdam, Netherlands Mission The Forward Deployed AI Engineering (AI FDE) team is a highly specialised customer-facing AI team at Databricks. We deliver professional services (PS) engagements to help our customers build and productionize first-of-its-kind AI applications with a focus on GenAI. We work cross-functionally with AI/ML Product, Research, and Engineering to shape long-term strategic priorities and initiatives. We are looking for a world-class leader to lead and grow our EMEA AI FDE team. In this role, you will lead customers on their AI/ML transformation with Databricks, push the boundaries of our product, recruit and develop top data scientists/machine learning engineers, and manage a portfolio of key EMEA accounts. You will report directly to the Head of EMEA AI FDE. The impact you will have: Lead and scale a world-class AI/ML professional services team, including hiring, mentoring, and building a team structure to support long-term growth and execution at scale Develop and expand executive relationships with EMEA customers and partners (including VP+, CIO/CDO-level stakeholders), acting as a trusted advisor during complex technical engagements and AI transformations Align with Field Engineering and Sales Leaders to define joint strategies for strategic accounts and ensure strong delivery coordination across functions Lead strategic AI PS initiatives, practice development, and standardised delivery processes; design scalable engagement models and reusable solutions for repeatability across the global team Shape cross-functional collaboration by influencing Product, R&D, and GTM—ensuring voice-of-customer insights and delivery learnings help inform the product roadmap and GTM strategy Own OKRs for AI-services led accounts, revenue, utilisation, and public references Represent Databricks as a thought leader in AI/ML What we look for: Extensive experience managing, hiring, and building a team of high-performing data

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Account Executive at Trustpilot, you will be a lead architect in our mission to create a universal currency of trust. In an era where authenticity is everything, you’ll empower businesses to grow by leveraging the voices of millions of consumers. You aren't just selling a platform; you’re helping brands build lasting credibility in a high-energy, consultative environment where your impact is visible with a great earning potential. You’ll be an integral part of the growth engine of Trustpilot and responsible for developing new business on our Belgium market and converting generated leads into new customers. You’ll know how to uncover your client’s needs and use a consultative sales approach to offer the best and most valuable solution. What you’ll be doing: Proactively build relationships and seek new business opportunities Generate new business opportunities with prospective clients by targeting various verticals Take ownership of the full 360 sales cycle (generating leads, demonstrating the product, pricing, negotiation and closing) Illustrate the value of Trustpilot products and software solutions to demonstrate growth opportunities and return of investment Compile and analyse data to present trends to prospects and clients Work closely with your colleagues in Customer Success, Partnerships, Sales development and management to ensure that you offer the best solution to our customers Build a healthy pipeline to ensure that you’re always exceeding your targets Who you are: Fluent in Flemish along with English working proficiency, additional French language skills are preferred Proven experience in a similar commercial role

SLSQ427R122 Want to help solve the world's toughest problems with data and AI? This is what we do every day at Databricks. Databricks operates at the leading edge of the Data and AI space. Our customers rely on us to drive the accelerated innovation needed to stay ahead in today’s highly competitive landscape. We are looking for an Named Enterprise Hunter Account Executive to join the team to maximise the phenomenal market opportunity that exists for Databricks across Benelux. Reporting to the Director of Enterprise Sales, you will be responsible for driving strategic growth and expanding our footprint across the region’s most critical enterprise accounts. This role is hybrid, based in Amsterdam. The impact you will have: Assess your list of assigned accounts and develop a strategy to execute against it Build a customer base, identifying and closing new logo opportunities Lead your customers and partners to identify impactful big data and AI use cases whilst proving out their value on the Databricks Lakehouse platform. Identify land opportunities and develop the expand / consumption use cases. Orchestrate and utilise internal teams to maximise the impact on your ecosystem. Build exceptional value with all engagements to guide successful negotiations to close point What we look for: Minimum 4+ years of experience selling SaaS solutions to Enterprise Customers Extensive experience and strong performance in new logo hunting Experience working in Big Data, Cloud, or SaaS industries with some technical sales experience Successful experience selling complex software deals and quota over-achievement Understanding of consumption based land and expand sales models is advantageous Knowledge of the Data & AI space with some technology sales experience Evidence of creating demand that delivered substantial business value Experience of following robust sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting Experience of build

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a People Operations Manager — Netherlands & International Expansion and help build the people foundations for Qonto’s geographic expansion. Based in Amsterdam, you’ll own day-to-day People Operations for the Netherlands, improve local policies and processes, and help establish our people setup in new markets. Working closely with local leaders, People Business Partners and Compensation & Benefits, you’ll turn local requirements and employee needs into reliable, scalable practices. You’ll join our People Operations team and report to Julia Lecointe, Head of People Operations. ➡️ What you'll do Employee experience: Be the local People Operations point of contact for employees and managers, managing onboarding, offboarding, absences and day-to-day HR

P-1324 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. Modern data analysis employs sophisticated methods such as machine learning that go well beyond the roll-up and drill-down capabilities of traditional SQL query engines and require speed and reliability. As a software engineer on the Storage and IO team at Databricks, you will be building the next generation of our cloud storage I/O platform supporting fast and reliable reads and writes against cloud storage systems. This specialized and highly optimized platform boosts the performance and reliability of the query processing system so it can outperform even specialized query engines. What we look for: BS (or higher) in Computer Science, related technical field or equivalent practical experience. Comfortable working towards a multi-year vision with incremental deliverables. Motivated by delivering customer value and impact. 5+ years of production level experience in either Java, Scala or C++. Experience with low level systems (OS, network stacks, CPU optimizations). Strong foundation in algorithms and data structures and their real-world use cases. Experience with distributed systems, databases, and big data systems (Apache Spark, Hadoop). About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70%

Req ID: FEQ427R70 The Role As a Senior Solutions Engineer in the Benelux Geo team, you will lead technical engagements for high-growth potential customers, owning discovery, solution design, and platform demonstrations. We are looking for a talented engineer/architect who is excited to expand strategic partnerships and grow Databricks footprint with these customers! You are a builder who can code, architect, and present, combining technical depth with customer-facing skills to drive Databricks adoption. You will own frontline customer relationships and work with your Account Executive to develop technical strategies that expand platform usage. The Impact You Will Have Independently lead technical discovery and solution design for customer workloads spanning Data Engineering, Analytics, Machine Learning, and GenAI Engineering Build and deliver compelling proofs-of-concept and live demos on the Databricks Platform that drive technical wins Own frontline technical relationships with customer engineers, data teams, and technical leads Develop account-level technical strategies in partnership with your Account Executive to grow platform consumption Navigate competitive landscapes by articulating Databricks differentiation through hands-on demonstrations Contribute reusable technical assets (notebooks, solution accelerators, reference architectures) to the broader SA community What We Look For Industry experience in data engineering, solutions architecture, technical pre-sales, or a hands-on consulting role (preference for 3+ years minimum) Proficient in Python and SQL with demonstrated ability to debug, optimise, and write production-quality code — live/vibe coding is a required interview stage Hands-on experience designing and implementing data solutions on at least one public cloud platform (AWS, Azure, or GCP) Working knowledge of distributed data systems: Apache Spark™, Delta Lake, or equivalent (Hadoop, Kafka, Flink) Experience leading technical customer conversatio

About the Role We're looking for a Software Engineer to build the systems that treat infrastructure as software. This role owns the software state machines that provision hardware, bring it into service, and manage its full lifecycle — turning racks of GPUs into running inference clusters without a human touching a runbook. The Research and Inference team is your customer: today they file tickets and wait; the target state is that they issue a single API call to stand up, scale, or tear down a cluster, and the system takes care of the rest. The platform is manifest-driven such that teams declare the desired state of a cluster or host — shape, topology, software stack — and the system is responsible for reconciling reality to that manifest, continuously, through every stage of its lifecycle. You will design the engines that manifest the schema, the engines that execute against it, and the workflows that carry a piece of hardware or a cluster from one state to the next—taking it from bare metal to a fully functioning AI cluster for training or inference. You'll write production code which is typed, tested, versioned, and deployed through CI/CD that models infrastructure state and reconciles it, the same way a Kubernetes controller reconciles a cluster's desired state. Success looks like eliminating manual provisioning work, not documenting it better. A product mindset - you've built internal platforms or APIs consumed by other engineering teams and care about the developer experience of what you ship. You build it, you own it. You are not only responsible for delivering the software but also for operating and supporting it in production. Responsibilities Build the provisioning state machine: design and implement the software that models the full lifecycle of a physical host from discovery, inference bring-up to GPU driver/CUDA stack, health validation, and decommission/RMA — as explicit, versioned states and transitions. Build the self-service API: design declarative