Customer Experience Agent in Amsterdam

SLSQ427R122 Want to help solve the world's toughest problems with data and AI? This is what we do every day at Databricks. Databricks operates at the leading edge of the Data and AI space. Our customers rely on us to drive the accelerated innovation needed to stay ahead in today’s highly competitive landscape. We are looking for an Enterprise Hunter Account Executive to join the team to maximise the phenomenal market opportunity that exists for Databricks across Benelux. Reporting to the Director of Enterprise Sales, you will be responsible for driving strategic growth and expanding our footprint across the region’s most critical enterprise accounts. This role is hybrid, based in Amsterdam. The impact you will have: Assess your list of assigned accounts and develop a strategy to execute against it Build a customer base, identifying and closing new logo opportunities Lead your customers and partners to identify impactful big data and AI use cases whilst proving out their value on the Databricks Lakehouse platform. Identify land opportunities and develop the expand / consumption use cases. Orchestrate and utilise internal teams to maximise the impact on your ecosystem. Build exceptional value with all engagements to guide successful negotiations to close point What we look for: Minimum 4+ years of experience selling SaaS solutions to Enterprise Customers Extensive experience and strong performance in new logo hunting Experience working in Big Data, Cloud, or SaaS industries with some technical sales experience Successful experience selling complex software deals and quota over-achievement Understanding of consumption based land and expand sales models is advantageous Knowledge of the Data & AI space with some technology sales experience Evidence of creating demand that delivered substantial business value Experience of following robust sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting Experience of building ef

SLSQ427R332 Want to help solve the world's toughest problems with data and AI? This is what we do every day at Databricks. Databricks operates at the leading edge of the Data and AI space. Our customers turn to us to lead the accelerated innovation their businesses need to gain first-mover advantage in today's ultra-competitive landscape. As an Enterprise Account Executive at Databricks, you come with relevant experience selling to Enterprise accounts. As a successful candidate you are a self-starter who understands the consumption sales process. You know how to sell innovation and value to existing customers, identify new use cases and grow consumption and can guide deals forward to compress decision cycles. You love understanding a product in-depth and are passionate about communicating its value to customers and partners. You will be offered huge potential for career progression with the pace of the team's growth. You will report to the Sales Director for Enterprise Sales Benelux. The impact you will have: Assess your territory and develop a successful execution strategy Drive quarter-on-quarter consumption growth in existing accounts Exceed activity and quarterly revenue targets Track all customer details including use case, purchase time frames, next steps, and forecasting in Salesforce Identify new use case opportunities and showcase value to existing customers Promote the value of the Databricks' Data Intelligence Platform Ensure 100% satisfaction among all customers What we look for: Good understanding of the data platform and cloud ecosystems Some exposure to the software industry and understanding of selling SaaS, Data and Business Value Experience growing consumption and closing commit deals in a direct sales role Competent with prospecting research and ability to map out key stakeholders Advanced understanding of MEDDPICC Experience exceeding sales targets/quotas Bachelor's Degree or relevant work experience Fluency in English is require

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enteprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. We are looking to speak to candidates who are based in Amsterdam for our hybrid working model. About The Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you will bring to the table 4+ years field experience of quota-carrying experience in a fast-paced and competitive market Demonstrated ability to grow accounts and run a complex sales process to Enterprise clients. A proven track record of overachievement and hitting sales targets Ability to articulate the business valu

RDQ426R402 At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Product Manager on the Lakeflow Jobs team , you will shape the future of data-aware orchestration on the Databricks Data Intelligence Platform. Jobs is Databricks’ built-in orchestrator, managing hundreds of millions of workloads every week with 99.95% reliability. It powers ETL, AI/ML, BI, and streaming workloads for thousands of customers. Your focus will be on evolving control-flow capabilities, authoring experiences, and observability features that allow customers to productionize workflows with best practices like source control, code promotion, and system observability. This role requires a deep understanding of orchestration workflows , data pipelines , and service reliability. You will work closely with engineers, designers, field teams, and customers to define the roadmap, drive adoption, and ensure Jobs is the best-in-class orchestration platform for modern data and AI teams. The impact you’ll have: Define strategy & roadmap: Set vision and priorities across orchestration, triggers, authoring, and observability. Translate customer needs into features and integrations that accelerate Lakeflow Jobs adoption. Drive metrics & observability: Define success metrics for adoption, engagement, and developer efficiency. Use data to guide roadmap decisions and refine the product experience. Collaborate cross-

P-1319 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a software engineer with a backend focus, you will work with your team to build infrastructure and products for the Databricks platform at scale. The impact you'll have: Our backend teams span many domains across our essential service platforms. For instance, you might work on challenges such as: Problems that span from product to infrastructure including: distributed systems, at-scale service architecture and monitoring, workflow orchestration, and developer experience. Deliver reliable and high performance services and client libraries for storing and accessing humongous amount of data on cloud storage backends, e.g., AWS S3, Azure Blob Store. Build reliable, scalable services, e.g. Scala, Kubernetes, and data pipelines, e.g. Spark, Databricks, to power the pricing infrastructure that serves millions of cluster-hours per day and develop product features that empower customers to easily view and control platform usage. What we look for: BS (or higher) in Computer Science, or a related field 7+ years of production level experience in one of: Java, Scala, C++, or similar language. Experience developing large-scale distributed systems. Experience working on a SaaS platform or with Service-Oriented Architectures. Good knowledge of SQL. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worl

P-1318 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a software engineer with a backend focus, you will work with your team to build infrastructure and products for the Databricks platform at scale. The impact you'll have: Our backend teams span many domains across our essential service platforms. For instance, you might work on challenges such as: Problems that span from product to infrastructure including: distributed systems, at-scale service architecture and monitoring, workflow orchestration, and developer experience. Deliver reliable and high performance services and client libraries for storing and accessing humongous amount of data on cloud storage backends, e.g., AWS S3, Azure Blob Store. Build reliable, scalable services, e.g. Scala, Kubernetes, and data pipelines, e.g. Spark, Databricks, to power the pricing infrastructure that serves millions of cluster-hours per day and develop product features that empower customers to easily view and control platform usage. What we look for: BS (or higher) in Computer Science, or a related field 3+ years of production level experience in one of: Java, Scala, C++, or similar language. Experience developing large-scale distributed systems. Experience working on a SaaS platform or with Service-Oriented Architectures. Good knowledge of SQL. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worl

P-1317 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a software engineer with a backend focus, you will work with your team to build infrastructure and products for the Databricks platform at scale. The impact you'll have: Our backend teams span many domains across our essential service platforms. For instance, you might work on challenges such as: Problems that span from product to infrastructure including: distributed systems, at-scale service architecture and monitoring, workflow orchestration, and developer experience. Deliver reliable and high performance services and client libraries for storing and accessing humongous amount of data on cloud storage backends, e.g., AWS S3, Azure Blob Store. Build reliable, scalable services, e.g. Scala, Kubernetes, and data pipelines, e.g. Spark, Databricks, to power the pricing infrastructure that serves millions of cluster-hours per day and develop product features that empower customers to easily view and control platform usage. What we look for: BS (or higher) in Computer Science, or a related field 2+ years of production level experience in one of: Java, Scala, C++, or similar language. Experience developing large-scale distributed systems. Experience working on a SaaS platform or with Service-Oriented Architectures. Good knowledge of SQL. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worl

P-1325 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. Modern data analysis employs sophisticated methods such as machine learning that go well beyond the roll-up and drill-down capabilities of traditional SQL query engines and require speed and reliability. As a software engineer on the Storage and IO team at Databricks, you will be building the next generation of our cloud storage I/O platform supporting fast and reliable reads and writes against cloud storage systems. This specialized and highly optimized platform boosts the performance and reliability of the query processing system so it can outperform even specialized query engines. What we look for: BS (or higher) in Computer Science, related technical field or equivalent practical experience. Comfortable working towards a multi-year vision with incremental deliverables. Motivated by delivering customer value and impact. 8+ years of production level experience in either Java, Scala or C++. Experience with low level systems (OS, network stacks, CPU optimizations). Strong foundation in algorithms and data structures and their real-world use cases. Experience with distributed systems, databases, and big data systems (Apache Spark, Hadoop). About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70%

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. MongoDB Engagement Managers are quota-carrying Professional Services Sales roles. Engagement managers utilize customer-facing sales, technical, consulting, and commercial experience to scope, negotiate and close Professional Services opportunities to accelerate and de-risk the adoption of MongoDB by our customers. As an Engagement Manager, you will be a key leader within the PS team and work cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales. Here are a few informative blogs about the Engagement Management role: https://www.mongodb.com/blog/post/engagement-management-mongodb-meet-lalitesh-pal https://www.mongodb.com/blog/post/how-engagement-managers-help-customers-succeed This role will be based remotely in Germany or Amsterdam. What you’ll do at MongoDB Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies Help transform companies by translating their use-cases, pains, and needs into s

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Business Analyst - Payments Pricing As a Business Analyst - Pricing in the Global Payments Pricing team, you'll be central to Adyen's financial performance in global card payments. This role goes beyond traditional pricing - you'll be our team's expert on interchange and scheme fee charges for Card Networks such as Mastercard and Visa in the EMEA region, and ensure the financial stability of Adyen’s transactional cost prediction engine. Your responsibilities include optimizing our fee structure, contributing to reconciliation of costs, improving our processes and tooling, and generating insights that provide a holistic understanding of complex fee dynamics. You will reinforce Adyen’s commitment to fee transparency and reduce our customer’s total cost of payment. As the go-to expert within the Global Payments Pricing team, you’ll work closely together with global teams, including Product, Engineering, Finance, and Partnerships. What You'll Do Ensure merchants are charged the most accurate and optimal cost price for payment transactions, leveraging data and insights to refine fee passthrough predictions. Analyze and identify the necessary data to address questions, extract the required data, and perform analysis. Implement fee change rollouts to maintain our cost infrastructure and manage the merchant experience. Optimize, build

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. You will: Your responsibilities as a Account Executive include, but are not limited to the following: Identify, engage, close, onboard net-new business meeting or exceeding the sales personal quota; Uncovering and connecting with ideal clients through a combination of self-prospecting and collaboration with our SDR team; Consulting with new clients to understand their supply chain needs; Creating a value-add solution, demonstrating our capabilities through remote and in-person meetings; Leading the customer onboarding process by leveraging internal resources and teams; Meet regularly with clients to monitor the account health and find ways to improve on their current supply chain experience; Maintain Salesforce accounts records and opportunity pipeline; Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor. You should have: Demonstrated experience owning a full sales cycle (prospecting through close), with a proven track record of meeting and exceeding sales quotas; The ability to run a sales discovery and demo meeting and run a structured sales process; Enthu

P-1345 You will be the Product Manager for the Databricks Runtime team in Amsterdam. The team works at the intersection of query processing, storage, infrastructure and data governance, all key components of the Databricks data intelligence platform. As the Product Manager, you will develop a deep understanding of modern cloud infrastructure, data governance solutions, and open source components, and gather requirements from customers. You will launch features that will impact how customers process petabytes of data every day and make it simpler for them to draw value from their data. This role requires coordinating all product activities from vision to implementation, including engaging customers to understand their needs, developing long-term product strategy, defining product roadmaps, working with engineering to build those products, and coordinating with various internal stakeholders (both pre- and post-launch) to ensure product success. The impact you will have: Own the end-to-end product management process Gather customer requirements, design features and collaborate with engineering to deliver a polished market-ready product Drive launches with product marketing through blog posts, release notes, webinars Define and measure OKRs for your products Drive the prioritization and development of features, measurably reducing the cost and time needed for operating ETL and machine learning workflows. What we look for: 6+ yrs of experience Bachelors degree in Computer Science or similar field Experience in Product Management (inbound, outbound, cross-functional processes) Technical skills Solid understanding of cloud infrastructure (AWS, Azure) Strong data analysis and operationalization skills (SQL, rollups, building operational dashboards) About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the role: Adyen is looking for a product and marketing leader with a strong track record in tech and B2B marketing to lead our product squad encompassing four product managers and one product designer. The Digital Experience Lead reports to the VP of Revenue Marketing. As Digital Experience Lead you own and manage the product lifecycle of our public website adyen.com (and its sub-domains like careers, investors and status) and our self-service demotool. You optimize our public website for demand generation, demand capture and engagement. You optimize the demotool for adoption and ease of use across internal teams, enabling internal users in various stages of the sales cycle. To deliver these experiences, you and your team work in deep collaboration with a dedicated engineering team. You will operate in a tight Agile environment, driving execution through structured sprints, planning sessions, and retrospectives. What you’ll do: Product vision and strategy. Own the global, long-term roadmap and strategy for all public web properties and demo capabilities, aligning product development with Adyen's commercial priorities. You define how these products develop in the zero-click era. Leading your team. Lead and manage a team of four product managers and one product designer. You set clear expectations, structured persona

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. As the Customer Engagement & Industry Advocacy – Europe lead, you will be responsible for elevating both Adyen’s voice and the voice of our Customers across the payments ecosystem. This role sits at the intersection of deep customer engagement, industry influence, and executive thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers. You will build and lead critical advocacy and engagement initiatives, including European Customer Advisory Boards, executive engagement programs, and merchant communities. By embedding customer perspectives directly into our product innovation lifecycle and amplifying their voices externally, you will position Adyen as a trusted strategic partner and industry leader. A key focus of this role is converting Adyen’s deep expertise into compelling market narratives, actionable insights, and influential industry participation. You will leverage Adyen’s global merchant base and scale to proactively debate and influence partners, industry bodies, and regulatory stakeholders, ensuring both Adyen and its customers shape the European payment landscape. What You’ll Do 1. Customer Advocacy & Merchant Engagement Design, launch, and steward the Customer Advisory Board for strategic merchants across Europe. Bu

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. As the Customer Advocacy Lead, Europe, you will be responsible for elevating both Adyen’s voice and the voice of our merchants across the payments ecosystem. This role sits at the intersection of customer engagement, industry influence, and thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers. You will build and lead critical advocacy initiatives, including Customer Advisory Boards, executive engagement programs, and merchant communities. By embedding customers more directly into our product innovation lifecycle and amplifying their perspectives externally, you will help position Adyen as a trusted strategic partner and industry thought leader. A key focus of this role is increasing the visibility of Adyen’s deep expertise, translating it into compelling narratives, actionable insights, and influential industry participation. You will leverage Adyen’s global merchant base and scale to proactively influence partners, industry bodies, and regulatory stakeholders, ensuring both Adyen and its customers have a strong voice in shaping the future of payments. What you’ll do Customer Advocacy & Community Building Design, launch, and steward the Customer Advisory Board for strategic merchants across Europe Build and scale merchant communitie