Customer Experience Agent in Amsterdam

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Direct Customer Onboarding Team Our Direct Customer Onboarding (CDD) team is seeking an experienced Senior CDD Risk Analyst with a strong compliance background and deep CDD expertise. In this role, your core focus centers on two key pillars: leading quality improvements (and quality control processes sign-offs) and directly managing high-complexity enterprise onboarding cases. Additionally, you will serve as a Subject Matter Expert (SME) and mentor, actively helping to upskill the team while collaborating cross-functionally with Quality Assurance, Compliance, and Commercial teams to streamline our onboarding process while safeguarding Adyen through strict regulatory compliance. What You’ll Do Complex Merchant Onboarding & Collaborative Problem-Solving : Autonomously lead the onboarding process for Adyen’s most strategic and complex enterprise merchants. Conduct multi-jurisdictional due diligence, dissecting opaque corporate structures, and mitigating risks associated with PEPs, sanctions, adverse media, and high-risk industries. Regulatory Interpretation & Policy Alignment: Translate complex second-line compliance policies into actionable first-line operational procedures and lead calibration sessions to ensure consistent application across the team. Uphold Quality & Consistency: Maintain "First-Time-Right" acc

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Revenue Operations - Technology Team We’re expanding our team and looking for a Senior Salesforce Admin to manage and scale our Commercial Salesforce Org. As Senior Salesforce Admin, you will become part of the Revenue Operations - Technology team. In this role, you’ll evolve our Sales Cloud solution, enabling our Commercial teams to scale effectively. Sounds exciting? Keep reading! What You’ll Do: Salesforce configuration changes, including (but not limited to): Flow, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, reports and dashboards Gather requirements, translate into scalable solutions with a focus on user experience and market best practices Help create the platform roadmap and define priorities, liaising with stakeholders Own the communication of platform changes to end users and stakeholders Data management to improve Salesforce data quality, implementing rules and automation as needed Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer User support tickets Identify underutilised platform features, monitor and improve user adoption Technical documentation Who You Are: Strong Salesforce product knowledge with at least 5+ years of Salesforce Administration with hands-on experience in Sales Cl

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Partnerships Marketing Manager, EMEA We are looking for a strategic and results-driven Partnerships Marketing Manager to drive pipeline-oriented programs that showcase the combined power of Adyen and our key partners in EMEA. You will be responsible for developing a cohesive regional partner marketing strategy that maps to our global partnership strategy while ensuring the partner ecosystem is a primary driver of the regional "commercial engine". The ideal candidate has extensive experience in a B2B marketing role, channel marketing or strategic partnerships with a proven track record of delivering go-to-market programs in collaboration with local and global senior stakeholders. This role reports into the Global Head of Partnerships Marketing and sit at the intersection of the EMEA Marketing, Global Partnerships Marketing and EMEA commercial Partnership teams. The main focus of this role is to drive effective partnership marketing programs for "Critical to Win" EMEA partners and enable local marketing teams in the region to successfully drive pipeline generation in their markets by embedding key partner value propositions into integrated campaigns. What you’ll do Strategic program development: Design and execute integrated, multi-channel marketing programs with critical-to-win EMEA partners to drive enterprise business acquisi

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. The people of Adyen are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Products The Financial Products solution is responsible for all financial products that we offer on top of payments processing to our customers. Examples of these are our Banking, Issuing, Fx, and Capital products. Whether we work with large partner platforms, medium sized local merchants, or major international enterprise businesses, our products need to meet our clients expectations and seamlessly fit into their systems. What you’ll do: Work on complex technical projects from requirements analysis through design, implementation, testing and launch into production. Be hands-on and contribute to the implementation. Identify and improve parts of the platform to make it more robust and scalable. Bring your own point of view on best engineering practices. Your code will be used at scale and you are expected to think in that mindset when building features. We launch fast and iterate often. Concretely, this means that within your first few weeks, you will bring live functionalities that impact many merchants and shoppers. Build APIs and tooling according to quality principles such as performance and code quality. Collaborate across teams and time zones to get projects over the finish line. Who you are: Familiar with complex large scale distributed systems. You have experience with Java,

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Procurement Manager - Data Centers We are looking for a fast learner and hands-on Procurement Manager to join Adyen's Procurement team, a dynamic global team within our Finance function. The goal of the team is to contribute to Adyen’s 10x ambition through sustainable commercial decisions, risk mitigation, contract and vendor management, ultimately empowering stakeholders to deliver their strategies. You will work in the data center category, alongside another category manager and a supply chain manager, but as Adyen grows, and the Procurement team with it, this scope might change and increase in the future. What you'll do Act as a business partner to stakeholders such as Infrastructure, Data Center Engineering, Legal and Sustainability, delivering value and enabling their strategies. Lead and initiate commercial negotiations, including but not limited to contract renewals and setting up new agreements. Be responsible for the supplier selection process, RFx and screening. Work with the Infrastructure team on roadmaps, including our DC expansion plans. Do vendor monitoring on performance and contractual agreements. Be tracking and reporting on industry trends. Build and maintain relationships with key vendors. Who you are 7+ years of relevant experience, including category management or sourcing. Deep knowledge and exper

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager - Data, Machine Learning and GenAI Platform 20 years of payments data is a powerful asset. But only combined with the proper platform and solid processes, it can release its full potential. That’s why the Big Data, Machine Learning and GenAI platforms, within the Application Intelligence portfolio, are key for Adyen’s success. Platform Engineering builds Adyen’s internal developer platform as a Product, enabling our internal developers to autonomously build, run and maintain secure, scalable, and reliable applications with high speed and quality. Our data platform supports the creation and evolution of different data products ( e.g. Machine Learning models, GenAI apps, data pipeline, insights dashboards), impacting both merchants and key internal processes. The platform is currently serving 600+ active users including Data Engineers, Machine Learning Scientists, Applied AI Engineers or Data Analysts. All of them use data as their main asset, at the same time they all have different needs. As a Senior Product Manager, you will directly interact with this group to understand their user journeys and identify and prioritize opportunities for the platform to improve. Your goal is to bring the data developer experience (DevEx) to the next level, setting every user persona for success while keeping

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Observability As a Staff Engineer in the Observability domain, you will act as the technical North Star driving the long-term evolution of our global telemetry and monitoring ecosystem. Our platform is at a pivotal turning point: we are transitioning from a traditional observability platform toward an intelligent, proactive companion that leverages automation to drastically reduce cognitive load and incident resolution times. In this role, you will bridge the gap between our high-scale telemetry infrastructure (managing thousands of hybrid bare-metal and Kubernetes environments),our developer-facing software pipelines (processing billions of daily events), and observability experience in alerting and visualization. You will play a defining role in shaping and executing our strategic roadmap focused on Intelligent Observability, Unified Data Foundation, and Zero-Friction Configuration. What you'll do Drive Strategic Architecture: Architect and execute the technical strategy for our unified, global observability platform, aligning long-term product vision with resilient, highly scalable engineering designs. Scale the Data Foundation: Lead the architectural revamp of our petabyte-scale search, logging, and metrics systems. You will guide the transition from legacy, over-extended datastores to highly optim

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Manager: Data Delivery Platform The Data Delivery Platform team owns how data reaches our customers, not what the data means. We own the mechanics of every surface: file generation and transfer, the reporting framework, the dashboard shell, and the backend that runs it. We bridge complex backend financial data with intuitive, merchant-facing workflows, building critical systems like our Reconciliation Experience, where merchants can seamlessly inspect, manage, and reconcile their numbers with absolute accuracy. As Engineering Manager for Reporting Platform you lead a cross-functional team. Our team operates at the intersection of innovation and scale. We act as an experimental hub, doing active research on emerging technologies, while ensuring we build a high standard, scalable, and sustainable platform that supports global enterprise merchants. What You Will Do People and Team Leadership: Act as a dedicated mentor and coach to grow engineering talent. Handle extensive people management, headcounts or hiring, talent development, and navigate complex team dynamics or conflict resolution with empathy and clarity. Balancing Innovation and Scalability: Lead an experimental, forward thinking team while ensuring solutions are robust, elegant, simple, and scalable for millions of global merchant interactions. Merchant facing Ar

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Recruitment Business Partner Our Global Talent Acquisition team is looking for an experienced and well rounded Recruiter to support the hiring of our Business Recruitment team for 6 months. At Adyen we believe in teamwork and we strive for quality. You will directly contribute to the Adyen’s growth by supporting your hiring teams with data driven decisions, speed of execution and our long-term strategy in mind. As a Recruitment Business Partner, you will proactively build pipelines and advise your hiring teams by bringing new ideas, approaches and solutions to the table. As part of the Global HR and Recruitment team you will closely collaborate with other teams within HR and your Recruitment counterparts globally. What you’ll do: Sourcing: You will make an impact sourcing the best candidates on the market and working on talent acquisition strategies together with Employer Branding. Candidate Experience: You will be responsible for the candidates’ experience from their first contact with Adyen to the offer management. Business Partnering: You will work closely with the hiring teams to understand their needs and proactively guide them throughout the entire Recruitment process, being the Recruiting expert. Collaborate with HRBP’s to align on people strategy and coach hiring teams in decision making. Data: Proactively

P-1127 At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. The Delta DML team owns the core write-path operations for Delta Lake, the open-source storage layer behind the Databricks Lakehouse. Our mission is to deliver industry-leading performance and a seamless user experience at massive scale, with most data written in Databricks flowing through our platform. We drive performance innovations like Low Shuffle Merge and Deletion Vectors and actively contribute to open source efforts to unify Delta and Iceberg formats. We are seeking a highly skilled and experienced Senior Staff Software Engineer to join our backend team. In this role, you will be instrumental in designing, developing, and maintaining robust backend systems that power Databricks workspaces. You will build the next-generation platform for serving workspace assets, ensuring high QPS, low latency, reliable, and performant systems, proactively addressing the future growth challenges. Additionally, as a senior member of the team, you will provide technical leadership, mentorship, and guidance to junior engineers, contributing to the overall improvement of team coding practices and system designs. The Impact you will have: Solve real business needs at large scale by a

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Join the People Tech Team at Adyen At Adyen, we believe people are our greatest asset and we want to ensure we deliver the best employee experience globally. People Technology is evolving rapidly from a traditional HRIS function into a high-leverage Product & Engineering Engine . As part of our Build HR Technology & Analytics team, we are looking for a People Technology Applications Engineer based out of our Amsterdam office. In this role, you will lead the application and integration engineering layer for our People organization. You will design, build, and maintain custom applications, API middleware, automated workflows, and system-to-system integrations across our Workday ecosystem and enterprise tools. You will think beyond individual SaaS platforms to establish scalable application architecture, low-code/custom code solutions, and seamless user experiences. What you'll do Engineer application & integration solutions: Design, develop, and maintain custom applications, programmatic API integrations, webhooks, and middleware connecting Workday HCM with Greenhouse, Qualtrics, Docebo, Slack, and internal platforms. Extend platform capabilities: Build custom app extensions and tailored UI/UX workflows utilizing Workday Extend, Python frameworks, and modern low-code/no-code platforms. Automate operational friction:

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Reviews Team Our Customer Risk Review team is seeking an experienced Senior CDD Risk Analyst with a strong compliance and regulatory background and deep CDD knowledge. The core impact of this role lies in the opportunity and autonomy to translate complex regulatory requirements into scalable, day-to-day operational processes. Working cross-functionally with Quality Assurance, Compliance, and Commercial teams you will shape how our team works. What You’ll Do End-to-End Case Management: Manage periodic reviews for high-risk enterprise customers, from initial assessment through final remediation. This involves conducting in-depth due diligence, analyzing complex ownership structures, and adhering to all regulatory obligations and internal policies are met within strict timelines. Uphold Quality & Consistency: Maintain "First-Time-Right" accuracy, perform regular quality control checks for the team, upskill team members on quality standards, ensure accurate risk reasoning, follow SOPs strictly, and maintain high-quality decision-making across all casework. Peer Mentorship: Coach peers, guide the team through complex cases, support upskilling team quality, and foster a culture of proactive risk management. Policy Alignment & Operational Excellence: Lead calibration sessions to translate Second Line compliance requiremen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Tech Recruitment Business Partner Are you passionate about scaling world-class product and tech teams? We are looking for an experienced Senior Tech Recruitment Business Partner to join our Global Talent Acquisition team. In this role, you will be a strategic talent advisor and growth engine for our EMEA teams and global tech hubs. You will work closely with engineering and product leaders to identify, attract, and hire exceptional talent—with a strong, dedicated focus on specialized technology profiles and Product Management If you thrive in a fast-paced, innovative environment and love shaping the future of a high-growth tech organization, we would love to connect with you. What You’ll Do Strategic Partnership: Act as a trusted Business Partner to global tech hiring managers, defining headcounts, aligning on candidate profiles, and building tailored talent strategies. Specialized End-to-End Recruiting: Lead full-lifecycle recruitment with a primary focus on scaling specialized Tech and Product Management domains (including GPM, SPM, Machine Learning, and Engineering roles). Proactive Sourcing & Pipeline Building: Utilize creative sourcing techniques to engage top-tier, passive talent, cultivating strong candidate pipelines and delivering an exceptional, high-touch hiring experience. Inclusive & Data-Driven Hir

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Tech Recruitment Business Partner We are seeking an experienced Tech Recruitment Business Partner for 6 months to join our Global Talent Acquisition team and drive the growth of our Tech teams for the EMEA region. At our company, we empower you to implement your ideas, take ownership of your career, and continuously learn. You'll experience a fast-paced, open-minded work environment that fosters innovation and collaboration. As a Tech Recruitment Business Partner, you will collaborate closely with our hiring teams to identify, attract, and hire top Business talent, playing a pivotal role in shaping the future of our growing organization. What you'll do Partner strategically with global tech hiring teams to define hiring needs and develop comprehensive recruiting strategies Source, select, and manage the end-to-end recruitment process with a strong focus on candidate experience and hiring top talent Engage top talent through creative sourcing techniques, cultivate strong connections with candidates and ensure a positive hiring experience Stay ahead and well versed with industry trends to enhance sourcing strategies while fostering an inclusive hiring process that values diverse perspectives Partner with stakeholders to make data-driven hiring decisions and supporting smooth onboarding and integration of new hires Contribu

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Android - AOSP Engineer - Device Foundations Adyen’s device foundations and fleet of payment devices is growing exponentially with every passing month. We are bringing thousands of devices to the field every month with a wide variety of models and this doesn’t come without challenges. We are looking for an Android Engineer with AOSP experience to help us in taking full control over the Android OS. What you will do: Lead the Android AOSP efforts in order to build a strong and flexible foundation for our Android payments application Engage in cross-functional conversations with product management, software engineering and hardware engineering teams to ensure the best payment experience for our merchants Drive conversations with SOC (system on chip) vendors and terminal vendors in order to secure high performing components Ensure software quality by using the latest technologies and frameworks in Android OS engineering Coach team members to grow the team with the right skill set Who you are: 5+ years of experience working with the Android OS. In-depth understanding of the Android OS, spanning from secure boot and the Linux Kernel up to the Java Framework integration. Proficient in C/C++. Knowledge of Java and/or Kotlin is a plus. Experience working with source control tools such as Git, Repo, Gerrit, GitHub, and with Androi