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Customer Experience Development Professionals Jobs

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Job Title Service Account Manager Support Job Description Services Account Manager Support: Support the growth and retention of Philips Services business by managing customer relationships, coordinating contract and renewal activities, and ensuring accurate sales pipeline and forecasting processes. Your role: Build and maintain strong relationships with existing customers and partners, helping drive customer satisfaction, retention, and long-term business growth across the Services portfolio. Support the execution of sales plans focused on Multivendor Agreements, Warranty Conversions, Contract Renewals, upgrades, and win-back opportunities while ensuring accurate opportunity management in CRM. Collaborate with account managers, sales teams, and cross-functional stakeholders to support business objectives and customer needs. Analyze large volumes of partner and commercial data, provide market and competitive insights, and contribute to accurate forecasting and sales planning through effective lead and opportunity management. Ensure operational excellence by maintaining data quality, following Philips processes and quality standards, and continuously developing commercial and professional skills within the Services organization. You're the right fit if: You have a High School Diploma, Vocational Education, or a Bachelor's Degree in Business Administration, Sales, Marketing, or a related field. You have a minimum of 2 years of experience in Customer Relationship Management, Sales, Business Development, Service Delivery Management, or a related area with Vocational Education, or no prior experience with a Bachelor's Degree. You have strong analytical and organizational skills, with the ability to manage large datas

P-926 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. The Role : We are seeking a highly skilled and experienced Senior Software Engineer with a deep understanding of low-level systems to join our team. In this role, you will be instrumental in designing, developing, and optimizing application frameworks that form the building blocks for all software development at Databricks. Your expertise will be focused on the intricate details of system internals, performance, and efficiency. What we look for : Design, implement, and maintain core system infrastructure and low-level software components. Optimize system performance, reliability, and scalability through meticulous analysis and innovative solutions. Work with JVM internals, memory management, concurrency, and distributed systems. Collaborate with other senior engineers and architects to define technical strategies and roadmaps. Mentor junior engineers and contribute to a culture of technical excellence. Participate in code reviews, design discussions, and architectural decision-making. Troubleshoot complex system issues and provide effective resolutions. Qualifications Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field. 7+ years of professional experience in software development. Deep understanding of Java Virtual Machine (JVM) internals, including garbage collection, JIT compilation,

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Roblox
📍 San Mateo• Full-time• From $196.8K/yr
5mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: The Marketplace team, part of the Economy org, owns the platform and infrastructure that supports the Avatar customization and Avatar Marketplace within Roblox. As a Senior Engineer on our team, you will lead the work on building personalized and streamlined shopping experiences for over 100M users within Roblox. Beyond this scope, you will be involved with several additional areas also owned by subteams such as: Avatar Identity Scaling and Serving Avatars to tens of millions of users on the platform Building new Avatar customization features and continuously improving user experience Driving users and creators towards high-quality, high-fidelity Avatars that will shape Roblox’s look and feel going forward The systems above power the engine APIs that enable developers to monetize their games on Roblox, earning hundreds of millions of dollars per year, while processing billions of transactions. The ideal candidate is passionate about understanding customer needs, optimizing performance, and delivering exceptional user experiences. You Have: 3+ years of professional experience in software development Proficiency in one or more programming languages such as C#, Go,

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Godaddy
📍 Romania• Full-time
3mo ago

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ Hybrid-or-Remote: This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation. Join our Team We're looking for a Software Engineer II to join the team responsible for building and supporting services that connect GoDaddy's eCommerce systems with our Data Platform. This role is ideal for an engineer who enjoys backend development, wants to deepen their cloud and distributed systems knowledge, and is excited about learning from experienced teammates while building software that powers millions of customer interactions. You'll work as part of a collaborative Agile team, contributing to the design, development, testing, and operation of modern Java-based services running in AWS. What you'll get to do... Develop and maintain backend services using Java and Spring Boot Contribute to projects that help move and process data between GoDaddy systems. Write clean, well-tested, maintainable code Participate in code reviews and engineering discussions Troubleshoot and resolve issues in your team's services Collaborate with engineers, product managers, and other stakeholders to deliver customer value Learn and apply cloud-native development practices in AWS Contribute ideas for improving applications, processes, and team practices Your experience should include... 1+ years of professional software development

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Senior Backend Engineer – Java Location: Glasgow (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, and AWS. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology. This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations. What You’ll Do Design and build microservices-based applications using Java 11+ and Spring Boot Deliver enterprise-ready cloud solutions, with a focus on AWS infrastructure and services Build and manage robust CI/CD pipelines and ensure secure, scalable deployments Write comprehensive tests and implement quality-driven development across the stack Collaborate in agile teams and contribute to design decisions, troubleshooting, and continuous improvement What We’re Looking For Expert-level Java development (Java 11, 17, 21+), Spring Boot proficiency Deep knowledge of public cloud environments, preferably AWS Experience designing cloud-native, microservices, and event-driven architectures Strong grasp of CI/CD pipelines, SQL/NoSQL databases, Kafka, and Java Streaming Familiarity with infrastructure-as-code (e.g., CloudFormation), distributed systems, and secure design practices Bonus Points For Experience using GitLab for CI/CD pipelines and Cucumber for BDD test automation AWS Certified Solutions Architect (Associate or Professional) Knowledge of CQRS patterns and performance testing strategies Passion for exploring emerging cloud technologies and frameworks Experience delivering customer-facing or business-critical a

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Senior Backend Engineer – Java Location: Edinburgh (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, and AWS. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology. This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations. What You’ll Do Design and build microservices-based applications using Java 11+ and Spring Boot Deliver enterprise-ready cloud solutions, with a focus on AWS infrastructure and services Build and manage robust CI/CD pipelines and ensure secure, scalable deployments Write comprehensive tests and implement quality-driven development across the stack Collaborate in agile teams and contribute to design decisions, troubleshooting, and continuous improvement What We’re Looking For Expert-level Java development (Java 11, 17, 21+), Spring Boot proficiency Deep knowledge of public cloud environments, preferably AWS Experience designing cloud-native, microservices, and event-driven architectures Strong grasp of CI/CD pipelines, SQL/NoSQL databases, Kafka, and Java Streaming Familiarity with infrastructure-as-code (e.g., CloudFormation), distributed systems, and secure design practices Bonus Points For Experience using GitLab for CI/CD pipelines and Cucumber for BDD test automation AWS Certified Solutions Architect (Associate or Professional) Knowledge of CQRS patterns and performance testing strategies Passion for exploring emerging cloud technologies and frameworks Experience delivering customer-facing or business-critical

javasqlaws
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Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The Associate Broker serves as an integral member of the Professional Liability Brokerage team, assisting senior brokerage and production staff by marketing, managing and retaining a consistently growing book of wholesale business. This is to be accomplished through a mix of relationship building (with retailers and insurers) and maintaining a high level of responsive customer service. This role will work a hybrid schedule in the Atlanta, Ga office. Responsibilities: Effectively place, service and maintain business including but not limited to pre-renewal, renewal, post renewal and stewardship processes. Analyze renewal information from the client and loss data from past carriers. Prepare coverage specifications for underwriters. Coordinate and execute policy changes requests and policy servicing. Market to incumbent carriers and coordinate alternative quotes through the marketing Department with the objective of obtaining competitive coverages & premiums for the client. Benchmark and present quotes to clients including recommendations for enhancing the insurance program as needed. Consistently solicit feedback from retailers to improve efficiency. Special projects as needed. Requirements: Bachelor’s degree or equivalent. (Consideration for significant work experience.) Obtain/Maintain state-issued P&C license. Minimum 1 year brokerage experience, preferably in the wholesale sector Knowledge of the insurance carriers and

customer service
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A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: Funding Options by Tide is a Commercial Credit Broker. We will help as many customers as possible get the right finance, through effective conversations - taking the time to understand about the businesses they engage with (how they work, growth plans, challenges, their experience of finance so far) and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need…. giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service. WHAT WE ARE LOOKING FOR: We are looking for a Senior Business Finance Specialist to join our Sales Team to support businesses and ve

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Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We are seeking a hardworking, driven individual with superb energy, passion and experience driving new business acquisition in the Enterprise Division at Verkada. With Verkada’s consistent year over year growth, now is the perfect time to join the sales team. This is an outstanding career option for an enthusiastic entry-level sales professional looking to further their career in a fast paced dynamic environment while also being part of a rapidly growing start-up. This position reports to our LATAM Country Manager. What You'll Do Hit daily expectations of 100 cold-calls & 100 emails per day (minimum), along with 12 daily LinkedIn Sales Navigator Messages sent (We have fun while we do it!) Generate 10 qualified meetings per month Work closely with your assigned Enterprise Account Executive by providing accurate lead d

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H
5 days ago

Customer Operations Specialist Description - HP is ranked among the Top Companies to work. Among the recognitions include, One of the World’s Most Attractive Employers by Universum Global, One of the Top Companies for Women Technologists by Anita Borg Institute, One of the Top 10 Fortune 500 Companies Millennials are most excited to work for by SurveyMonkey, and Working Mother 100 Best Companies for 27 years. Furthermore, HP has received two consecutive Diversity Leader Awards from Profiles in Diversity Journal. HP was also awarded the Gold Medal by World Environment Center for International Corporate Achievement in Sustainable Development. Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Responsibilities: Acts as a first point of contact for regular, on- going customer accounts on daily operational matters. Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs). Collaborates with other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to customer support. Education and Experience Required: First level university degree or equivalent experience. Typically 0-2 years of related experience (e.g., supply chain, customer serv

supply chainlogisticsprocurement
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Scale AI
📍 New York• $100.8K – $126K/yr
12 days ago

The AI Development Strategist will report directly to vertical sales leadership and will play a critical role in generating and qualifying pipeline across Scale AI’s enterprise business. This is an education-focused, customer-facing role responsible for owning early-stage enterprise opportunities through Stage 2 qualification while helping prospective customers understand Scale AI’s capabilities, AI infrastructure offerings, and output methodology. This role is designed as a bridge into strategic enterprise AI sales and is ideal for experienced outbound or mid-market sales professionals looking to transition into enterprise AI sales. Unlike traditional SDR roles, this position is structured as a closing-capable role with meaningful ownership over customer engagement, qualification strategy, and pipeline generation. You will partner closely with Enterprise Account Executives and cross-functional teams to identify high-potential opportunities, educate customers on AI use cases, and ensure strong opportunity transition into active enterprise sales cycles. In this role, you will: Own outbound prospecting and customer engagement through Stage 2 qualification Drive customer outreach and education during the M1 phase of the sales process Build trust with prospective customers and teach them about Scale AI’s capabilities, AI workflows, and output methodology Lead discovery conversations to identify and qualify high-potential enterprise opportunities Develop key narratives, content, and research through Stage 2 qualification Lead cross-functional coordination, including with Solutions Engineering, Marketing, and GTM Strategy Partner closely with Account Executives to transition qualified opportunities into active deal cycles Develop a strong understanding of enterprise AI deployment patterns and customer use cases Maintain strong CRM hygiene and pipeline visibility using Salesforce and related sales tools Operate effectively within a verticalized sales organization acr

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Vercel
📍 New York• Hybrid• $300K – $370K/yr
3mo ago

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are looking for a Global Head of Professional Services to build and lead Vercel's professional services organization, composed of our Technical Account Management (TAM) and Forward Deployed Engineering (FDE) functions. These functions embed directly with our most strategic customers to design, build, and ship production applications on Vercel using Vercel's core platform, Next.js and our agent stack, taking projects from first prototype through production rollout. You will define how this function operates: the engagement model, the delivery methodology, the commercial structure, and the team itself. You will report directly to our Global Head of Field Engineering, and partner closely with GTM and Product Leadership to run a business function that turns our largest customers' complex implementations into production deployments, drives adoption and expansion, and feeds what you learn in the field back into our product roadmap. This is a hybrid position based in San Francisco, Austin or New York, with 3 days per week required in office. What You Will Do: Build, lead, and develop the global Professional Services team, including hiring standards, training, career development, and compensation. Define the engagement model: how engagements are scoped, staffed, sequenced, and measured, and which accounts qualify for embedded support. Own delivery excellence for strategic customer engagements, from discovery and technical scoping through production deployment and stabilization. Establish the commercial model for professional services, i

javascripttypescriptreact
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G
3mo ago

Location Details: Colombia, remote At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) , and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team Join our Growth team, where you'll build intelligent agents that serve hundreds to thousands of customers in production. We're at the forefront of applying AI to solve real business problems at scale. You'll architect, deploy, and operate AI-powered systems in live environments, tackling challenges in reliability, scalability, and performance as we grow our AI footprint across GoDaddy. What you'll get to do... Design, develop, and deploy production-ready AI agents and services using Node.js, LLMs (OpenAI, Anthropic, or similar), and modern cloud technologies. Drive technical design and architecture decisions for scalable, reliable, and maintainable AI-powered systems serving thousands of customers. Own end-to-end delivery of complex engineering initiatives, including backend services, API development, AI orchestration workflows, and production operations. Collaborate closely with Product, Design, Business Analytics, and Engineering teams to influence technical direction and deliver impactful customer experiences. Mentor engineers through code reviews, technical guidance, and knowledge sharing while helping elevate engineering standards and operational excellence. Your experience should include... 6+ years of professional software engineering experience building and operating scalable distributed systems and full-stack applications. Strong expertise in backend development using Node.js, Python, Go, or similar technologies, with a deep understanding of software design principles. Experience leading technical initiatives from

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Drata
📍 New York• Full-time• $75K – $80K/yr
Just now

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: We are looking for a rockstar Enterprise SDR to join an unmatched team! As a member of the Drata SDR team, you will be a critical component to an innovative fast-paced Sales Team. You will drive strategic outbound prospecting campaigns (email, phone calls, & social media) to identify potential customers that would benefit from Drata’s solution. You will often be the first point

restaigo
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A
4 days ago

Job Requisition ID # 26WD97260 Position overview As a global leader in 3D design, engineering, and entertainment software, Autodesk helps people imagine, design and create a better world. Autodesk accelerates better design through an unparalleled depth of experience and a broad portfolio of software to give customers the power to solve their design, business, and environmental challenges. In addition to designers, architects, engineers, and media and entertainment professionals, Autodesk helps students, educators, and casual creators unlock their creative ideas through user-friendly applications. Autodesk's Developer Enablement(DE) organization is seeking a passionate Engineering Manager to join a team of diverse, smart, and driven engineers who are responsible for building shareable, reusable components that are consumed by most Autodesk desktop products. This people manager will lead a high performing scrum team of senior and junior engineers and collaborate across other teams and stakeholders to build code, infrastructure, and services that will have a direct and positive impact on millions of users of our products. Responsibilities Team Leadership & People Management Lead, mentor, and grow a team of software engineers across backend, full-stack, and platform domains Foster a high-performance engineering culture focused on collaboration, ownership, and continuous learning Conduct regular performance reviews, career development planning, and technical mentoring Support hiring efforts including technical interviews, onboarding, an

typescriptnode.jsmachine learning
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