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Customer Experience Development Professionals Jobs

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Professional Services Senior Project Manager Location: Remote (AUS and APAC Time Zone) Department: Professional Services (PS) About the Team Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences, we collaborate with customers to identify and address complex technical challenges, improve operational efficiency, and maximize their investment in Rubrik. We are 100% focused on customer success, operational excellence, and empowering our team members to grow, lead, and innovate. About the Job Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realization, and operational efficiency. Beyond managing high-stakes client engagements, you will serve as an expert in project management within the organization helping to mentor and coach other Project Managers and actively contributing to the development, refinement, and scaling of our PMO governance model, processes, and delivery frameworks. About You As a Senior Project Manager in our PS Organization, you will drive impact across three core areas: Delivery Excellence, Leadership & Mentorship, and Practice Enablement. 1. Project & Client Delivery Excellence Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments. Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets. Risk &a

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Godaddy
📍 Canada• Full-time• From C$128.5K/yr
2mo ago

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team When GoDaddy's customers are considering a new venture, it often starts with a name. The Search Results team (SERP) plays a key role in that mission by building the discovery experience that helps customers find the right domain name and products for their idea. We're a small team that moves quickly, holds a high bar for craft, and ships work that impacts millions of customers. We’re looking for a Senior Software Engineer to help shape our search and discovery experiences. This is a hands-on individual contributor role. You’ll lead by example through the quality of your code, the decisions you make, and the way you help others succeed. You’ll have opportunities to lead projects, influence technical direction, mentor peers, and speak up when you see a better path. What you'll get to do... Build and ship frontend experiences that help customers find the right domain, including match quality, smart alternatives, favorites, and AI-enabled experiences Lead projects from problem definition through technical design, implementation, launch, measurement, and production ownership Improve how the team ships by building internal tools, automation, and reusable engineering patterns Your experience should include... 7+ years of professional software development experience Strong proficiency building modern web applications with React, JavaScript, and Node.js Practical experience with deployment, CI/CD, observability, and production ownership Experience using AI-assisted development tools such as Claude Code, Cursor, Copilot, or similar tools wi

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Godaddy
📍 United States• Full-time• From $128K/yr
1mo ago

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join Our Team Join a team powering secure, scalable email services for millions of customers worldwide! As part of GoDaddy's Professional Email team, you'll solve complex challenges in distributed systems, cloud infrastructure, security, and AI while modernizing critical platforms that businesses rely on every day. If you enjoy owning impactful systems, working across a diverse technology stack, and building innovative solutions at scale, you'll feel right at home here. What you'll get to do... Design, build, and maintain highly available, scalable APIs and services used by millions of customers Deploy, manage, and optimize cloud infrastructure in AWS Architect and implement modern solutions that improve performance, reliability, and security Leverage AI technologies to enhance development workflows and create innovative customer experiences Monitor, troubleshoot, and resolve complex production issues using modern observability and monitoring tools Drive continuous improvement through automation, modernization, and operational excellence C

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G&
2mo ago

About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. At Goods and Services, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer and welcome qualified applicants from all backgrounds. About the job Goods & Services is looking for a Senior Software Engineer in Test who will deep into the challenging problems, come up with the solutions, and build innovative features which transform customers’ experience and bring efficiency by applying in the software build and delivery process. What you’ll do: Work closely with the Test automation engineers and cross functional product owners to translate the acceptance criteria to technical documents to write the automation scripts and integrate it with Test Automation framework and CI/CD pipeline. Provide the progress status update to Project manager and reporting manager. Ensure you work in align with the given project schedule for you and the team. Ensure all the functional requirements, business process flows are understood, and tested on the test, UAT env in adherence with the Quality assurance process and procedure . What you’ll need: Bachelor’s degree in computer science or related field. 5+ years of experience in manual testing, automated testing and test plan preparation.

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1mo ago

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary : Our team has a unique opportunity to work on applications and data at scale, serving millions of jobseekers and tens of thousands of customers. We’re working on building an efficient marketplace of jobseekers and employers and need senior data engineers to build fast, scalable, and effective applications, stream and batch data processing, ML infrastructure and a variety of other systems all to help connect people to their next job. We provide an essential service and have a thriving business as a result. Our stack is complex and we’re looking for engineers who know how to write evolvable, properly instrumented, and efficient code as part of a growing distributed system. We’re working on data driven systems and applications and need people who can build fast services and processes to power all of the intelligence we use to help change people’s lives. Responsibilities: Build data processing and exploration pipelines along with ML infrastructure to power our intelligence Deploy a range of cloud-based technologies for critical projects Write, test, instrument, and deploy code to our Kubernetes environment Help drive the innovation and evolution of ZipRecruiter Minimum Qualifications: 2+ years of professional software development experience with a focus on Python and big data technologies Experience with Spark, Kafka, Hadoop, Hive, and/or

REMOTEpythonmongodbazure
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We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary : Our team has a unique opportunity to work on applications and data at scale, serving millions of jobseekers and tens of thousands of customers. We’re working on building an efficient marketplace of jobseekers and employers and need senior data engineers to build fast, scalable, and effective applications, stream and batch data processing, ML infrastructure and a variety of other systems all to help connect people to their next job. We provide an essential service and have a thriving business as a result. Our stack is complex and we’re looking for engineers who know how to write evolvable, properly instrumented, and efficient code as part of a growing distributed system. We’re working on data driven systems and applications and need people who can build fast services and processes to power all of the intelligence we use to help change people’s lives. Responsibilities: Build data processing and exploration pipelines along with ML infrastructure to power our intelligence Deploy a range of cloud-based technologies for critical projects Write, test, instrument, and deploy code to our Kubernetes environment Help drive the innovation and evolution of ZipRecruiter Minimum Qualifications: 5+ years of professional software development experience with a focus on Python and big data technologies Experience with Spark, Kafka, Hadoop, Hive, and/or

pythonmongodbazure
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We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary : Our team has a unique opportunity to work on applications and data at scale, serving millions of jobseekers and tens of thousands of customers. We’re working on building an efficient marketplace of jobseekers and employers and need senior data engineers to build fast, scalable, and effective applications, stream and batch data processing, ML infrastructure and a variety of other systems all to help connect people to their next job. We provide an essential service and have a thriving business as a result. Our stack is complex and we’re looking for engineers who know how to write evolvable, properly instrumented, and efficient code as part of a growing distributed system. We’re working on data driven systems and applications and need people who can build fast services and processes to power all of the intelligence we use to help change people’s lives. Responsibilities: Build data processing and exploration pipelines along with ML infrastructure to power our intelligence Deploy a range of cloud-based technologies for critical projects Write, test, instrument, and deploy code to our Kubernetes environment Help drive the innovation and evolution of ZipRecruiter Minimum Qualifications: 5+ years of professional software development experience with a focus on Python and big data technologies Experience with Spark, Kafka, Hadoop, Hive, and/or

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SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Position Summary We are hiring a Software Dev Engineer to design, build, test, and deploy AI-powered applications. You will work across the full application lifecycle — from architecture and implementation through automated testing, CI/CD deployment, and production monitoring — building features that put large language models and agentic tooling to work inside SonicWall's internal systems. This is a hands-on engineering role for someone with 6–8 years of professional software development experience who is comfortable owning services end to end: writing production-quality code, integrating LLM and agentic APIs, standing up reliable data and retrieval pipelines, and shipping through a disciplined test-and-release process. You will collaborate closely with senior engineers, product stakeholders, and platform teams to turn requirements into dependable, well-tested applications. Key Responsibilities Develop AI applications: Design and build features and services that use LLM and agentic capabilities — prompting, tool/function calling, retrieval-augmented generation (RAG

sqlmongodbazure
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Okta
📍 San Francisco• $141K – $193.6K/yr
15 days ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Product Acceleration Specialist, you will play a critical role in driving Okta's success through the deployment and implementation of new products. You will collaborate with various stakeholders throughout Product and Go-To-Market (GTM) teams to support customers' goals and strategies. We are looking for an enthusiastic, self-starting professional with a strong hunger to learn and develop expertise in the Okta platform and the broader Identity industry. You will help drive the design, development, and optimization of our products to deliver unparalleled customer experiences. You will work closely with cross-functional teams, including Product Management, Customer Success, and GTM, to understand customer business outcomes and craft technical solutions to solve their challenges. Duties and responsibilities: Collaborate with various stakeholders throughout Product and GTM teams, contributing to progressive milestones to grow Okta and support customers' strategies. Communicate solutions effectively to customers and other teams, outlining how product capabilities and features drive value and differentiation. Understand customer business challenges and craft technical solutions to solve them. Strategize with the account team on compelling solution positioning for new Okta Products. Effectively collaborate with PM & PMM to provide field and customer input on new product offerings. Participate in cross-functional collaboration with internal teams to unders

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MongoDB
📍 British Columbia• Full-time• From C$108K/yr
10mo ago

MongoDB is bolstering its hiring, focusing on creating tools that guide customers in transitioning their applications from relational databases to MongoDB. As businesses evolve their application development frameworks, they're increasingly drawn to the versatility of the document model. The Relational Migrator team, already instrumental in this area, aids developers in making the shift from relational databases to MongoDB. Now, they're broadening their toolkit and are keen on refining code using a mix of AI and traditional text processing. MongoDB is seeking a Software Engineer with solid software engineering skills and a machine learning background. Joining this team, you'll be pivotal in a product engineering group dedicated to helping users navigate code conversion challenges with AI's support. This role will be based out of North America in the PST and MST zones only. The ideal candidate for this role will have 2+ years of professional software development experience in Java or another programming language Experience with generative AI and specifically LLMs is highly desirable Experience with text processing engines such as ANTLR is highly desirable Strong understanding of software engineering, system design, data engineering and/or cloud architecture Have experience with compiler design, code parsing or related areas Familiarity with concepts like abstract syntax trees (AST), lexical analysis, and syntax analysis Curiosity, a positive attitude, and a drive to continue learning Actively engages in emerging trends and research relevant to product features Excellent verbal and written communication skills Position Expectations Collaborate with stakeholders to define and implement a code modernisation strategy, ensuring that transformed code aligns with modern software practices while preserving original functionality Develop and maintain a robust code parser to accurately interpret legacy code structures, converting them into a standardised format like an abstract

javamongodbaws
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MongoDB
📍 California• Full-time• From $109K/yr
10mo ago

MongoDB is bolstering its hiring, focusing on creating tools that guide customers in transitioning their applications from relational databases to MongoDB. As businesses evolve their application development frameworks, they're increasingly drawn to the versatility of the document model. The Relational Migrator team, already instrumental in this area, aids developers in making the shift from relational databases to MongoDB. Now, they're broadening their toolkit and are keen on refining code using a mix of AI and traditional text processing. MongoDB is seeking a Software Engineer with solid software engineering skills and a machine learning background. Joining this team, you'll be pivotal in a product engineering group dedicated to helping users navigate code conversion challenges with AI's support. This role will be based out of North America in the PST and MST zones only. The ideal candidate for this role will have 2+ years of professional software development experience in Java or another programming language Experience with generative AI and specifically LLMs is highly desirable Experience with text processing engines such as ANTLR is highly desirable Strong understanding of software engineering, system design, data engineering and/or cloud architecture Have experience with compiler design, code parsing or related areas Familiarity with concepts like abstract syntax trees (AST), lexical analysis, and syntax analysis Curiosity, a positive attitude, and a drive to continue learning Actively engages in emerging trends and research relevant to product features Excellent verbal and written communication skills Position Expectations Collaborate with stakeholders to define and implement a code modernisation strategy, ensuring that transformed code aligns with modern software practices while preserving original functionality Develop and maintain a robust code parser to accurately interpret legacy code structures, converting them into a standardised format like an abstract

javamongodbaws
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MongoDB
📍 Dublin• Full-time
4mo ago

MongoDB is seeking a Staff Software Engineer to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. This engineer will also work on our Atlas Data Federation & Archiving product. Atlas Data Federation & Archiving allows customers to move data from hot to cold storage and run federated queries over that data. We are forming a new Atlas Clusters team in the Dublin area. We are looking to speak to candidates who are based in Dublin and would like a hybrid or in-office working model. What you’ll do Build and design new features for MongoDB Atlas and Atlas Data Federation & Archiving Contribute to and lead complex technical projects Work with stakeholders throughout MongoDB to build our roadmap and product offerings Work with customers and support engineers to fix issues and become part of our on-call rotation Collaborate with team members to develop our codebase, best practices, and design principles Foster an inclusive and respectful work environment according to MongoDB's Core Values We’re looking for someone who Has at least 10+ years of professional software development experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Go, Java, C#, etc) Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has led the launch of a new module and maintained it in production Is eager to solve tough problems Has excellent communication skills Is curious, collaborative, and motivated Success Measures In 3 months, you'll have shipped code into production and c

javamongodbaws
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Secureframe
📍 Remote• Full-time
5mo ago

At Secureframe , we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes’ next billion dollar startups , TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards. As we continue to grow, our mission remains clear: to provide seamless, secure solutions that enable businesses to focus on what they do best. Joining Secureframe means becoming part of a team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking. Secureframe is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google’s AI Fund), BoxGroup, Village Global, and many more. As a member of our product design team, you'll take ownership of a Secureframe product area. You'll be involved in the entire product development process – from early research and visioning to adjusting pixels to launching. You'll define and refine our design system, as well as influence team culture and how we work cross-functionally together. Help iterate on our design processes, from design critiques to product workshops. We're a distributed, remote-first company (and have company off-sites when possible) that cares about collaboration, ownership, and growth. If you enjoy complex problems, improving customer experiences, and iterating with a collaborative team, we’d love to hear from you! Location & Work Model While Secureframe is a remote-first company, for this role, we have a strong preference for candidates who can work in a hybrid capacity from NYC. Remote candidates are still encouraged to a

aigorust
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8mo ago

MongoDB is seeking a Senior Software Engineer to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. We are forming a new Atlas Clusters team in the Dublin area. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Build and design new features for MongoDB Atlas Contribute to and lead complex technical projects Work with stakeholders throughout MongoDB to build our roadmap and product offerings Work with customers and support engineers to fix issues and become part of our on-call rotation Collaborate with team members to develop our codebase, best practices, and design principles Foster an inclusive and respectful work environment according to MongoDB's Core Values We’re looking for someone who Has at least 6 years of professional software development experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Go, Java, C#, etc.). Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has led the launch of a new module and maintained it in production Is eager to solve tough problems Has excellent communication skills Is curious, collaborative, and motivated Success Measures In 3 months, you'll have shipped code into production and collaborated with the team to solve tough problems In 6 months, you'll have contributed to a large project and joined our on-call rotation In 12 months, you'll have designed new features, led development work, and become a go-to expert on parts of the system About MongoDB MongoDB is built for

javamongodbaws
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MongoDB
📍 New York• $85K – $230K/yr
2mo ago

The worldwide data management software market is massive. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is seeking a Software Engineer 3 to join the Atlas Clusters Platform team. The team is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. The Atlas Clusters Platform team develops the foundational orchestration platform behind MongoDB Atlas. Our systems drive cluster planning and execution, evolve the Atlas control plane toward service-oriented architecture, and provide critical infrastructure that help Atlas run safely and efficiently across cloud environments. We are looking to speak to candidates who are based in New York City for our hybrid working model. What you’ll do Build and design new features for MongoDB Atlas Contribute to and lead complex technical projects Work closely with product and design teams, considering the user’s perspective while building technical solutions Work with customers and support engineers to fix issues Collaborate with team members to develop our codebase, best practices, and design principles Learn from and mentor other team members We’re looking for someone who Has at least 3 years of professional software development experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Java, C#, Go, etc.) Is comfortable working across the stack of a modern web application (e.g. React, TypeScript, Kubernetes) Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has led the launch of a new feature and maintained it in production Is eager to solve tough problems Has excellent

typescriptjavareact
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