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Customer Experience Development Professionals Jobs

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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Senior Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team. Key Responsibilities: The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives. This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies. We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems. Leadership & Team Management Passion for mentoring and developing engineering talent: Lead and mentor a team of developers, architects, and analysts. Set very high standards for the team and in hiring talent. Manage end-to-end

pythonjavakubernetes
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1mo ago

The opportunity We have an exciting opportunity at Polestar for someone who thrives in a fast-paced, exciting, and dynamic organisation. As one of the key European markets, we are now seeking a Manager Fleet Sales to join the Polestar Netherlands team, reporting directly to the Head of Sales. This is a key role in the business and you will be responsible for leading the Fleet Sales team and developing and implementing the local Fleet Sales strategy. You will own the commercial relationships with all major leasing companies in the Netherlands and play a pivotal role in growing Polestar’s presence and performance within the corporate and fleet market. You will lead a team of six FTE and be responsible for building strong, long-term relationships with fleet customers, SME customers and leasing partners. This includes managing complex tender processes, negotiating and managing local framework agreements, and ensuring that Polestar maximises its commercial opportunities across the fleet channel. Therefore, we are looking for an experienced automotive sales professional with a strong understanding of the Dutch fleet and leasing landscape. You are commercially astute, results-driven and highly collaborative, with a proven ability to navigate complex stakeholder environments and turn strategic opportunities into tangible business results. The responsibilities Working with colleagues across Polestar Netherlands and the wider Polestar organisation, the key responsibilities of the Manager Fleet Sales role are to deliver the fleet sales objectives and optimise Polestar’s performance across the corporate and leasing channel: Develop and implement the local Fleet Sales strategy, aligned with Polestar Netherlands’ overall commercial objectives. Lead, manage and develop the Fleet Sales team of six FTE, ensuring clear objectives, strong performance and continuous professional development. Own and manage the strategic relationships with all major leasing companies in the Netherlands.

salesforceprocurementcustomer service
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About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. About Your Role: It is a comprehensive and hands-on experience designed to accelerate your growth within the dynamic realm of Product. You will work with an executive mentor to help tackle company-wide initiatives with key stakeholders and gain professional development while handling live business challenges, making a mark from day one. Key Responsibilities: Create high quality requirements and user stories that accurately capture the user’s pain point Collaborate closely with cross-functional teams, including engineering, design, and marketing to deliver high quality products on time Work with squad members to gather feedback and incorporate it into the product development process. Support product policies and procedures, ensuring compliance with regulatory requirements Support the team in defining and prioritizing Partner Self-Serve initiatives across the Partner Portal, Partner/Business mobile app, and merchant help centers. Coordinate with Engineering, Design, Partner Care, and other stakeholders to manage the backlog, document requirements and acceptance criteria, and follow initiatives from discovery through launch. Analyze partner contacts, journey data, and operational insights to identify friction and help turn support-heavy processes into simple in-app self-serve workflows. Help build tooling and surveys that systematically collect partner insights and feedback, using the findings to improve processes and measure the support experience pro

project management
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**This is a 6 month internship starting in January 2027** We’re seeking curious minds like yours to collaborate with full-time engineers and cross functional teammates, learn development standard methodologies, and gain practical software engineering experience. Software engineering interns are fully integrated into software engineering teams across our Product and Technology organization. Interns spend their time pushing production-level code to make lasting contributions across MongoDB’s products and services for our internal teams, external customers, and developer end users. What we are looking for in you (qualifications) In the process of receiving a Bachelor’s or Master's degree in Computer Science, Computer Engineering, or a related field. Have a foundation in computer science theory, with proficiencies in data structures, algorithms, and software design. Fluent in any one of the following programming languages: Java, Python, Go, C++, Javascript, Node.js - or a comparable object-oriented programming language. Have a minimum of one semester remaining in university studies after the internship concludes. Graduation date in, Spring 2028 or Summer 2028. Must be authorized to work in Ireland and provide the Company with copies of all relevant documents, if requested. Company sponsorship may be available for eligible candidates applying for certain roles. What you'll find at MongoDB Authentic Culture: A workplace where you are encouraged to bring your whole self to work, we believe that Embracing the Power of Differences is the best way to broaden our own perspectives and foster innovation. Personalized Mentorship: Pair up with an engineering Mentor, a Program Advisor from the Early Talent Recruitment Team, and an Employee Resource Group (ERG) Guide to foster your growth. Career Coaching Sessions: Access to a tailored training program designed uniquely for interns’ personal and professional development. Work-Life Harmony: Embrace "Bloom for Interns" with access to

javascriptpythonjava
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About the opportunity We are looking for a dynamic Team Lead to join our AFC Operations Department in Madrid to ensure compliance with applicable regulations and relevant company policies related to Anti-Financial Crime. Our target in AFC is to lead and shape the industry by creating a culture of compliance within N26 that authorities, customers and stakeholders can trust. This role is crucial to achieve this goal. In this role, you will: Support all Anti-Financial Crime tasks including AML, terrorism financing, sanctions, KYC, and fraud. You’ll detect Money Laundering typologies and Financial Crime patterns, while handling external and internal requests to detect potential financial crime. Your responsibilities will include: Leading and managing a team of analysts and investigators. Ensuring timely and accurate investigation of suspicious activities and reporting. Overseeing daily operations to ensure compliance with regulatory standards. Monitoring and reporting on the effectiveness of AFC controls. Coordinating with other departments to implement and enforce/improve AFC policies. Developing and implementing process improvements to enhance operational efficiency. Support responding to audits and regulatory inquiries as needed Fostering a culture of continuous learning and professional development within the team. Promoting teamwork and collaboration to achieve shared objectives. What you need to be successful: Background: Several years with relevant banking experience in Anti Financial Crime Strong leadership and team management skills Experience on French AML/CTF regulation Bachelor’s degree (ideally in law, business or finance) preferred, but not essential Knowledge use of Google Workspace In-depth understanding of Anti-Financial Crime regulations and compliance standards You are fluent in English and French spoken and written Deliver with quality and keep confidentiality Maintain an analytical mindset, willingness of thinking out of the

About the opportunity We are looking for a dynamic Lead (1year Fixed-Term Contract) to join our AFC Operations Department in Madrid to ensure compliance with applicable regulations and relevant company policies related to Anti-Financial Crime. Our target in AFC is to lead and shape the industry by creating a culture of compliance within N26 that authorities, customers and stakeholders can trust. This role is crucial to achieve this goal. In this role, you will: As AFC Operations Team Lead, you will support all Anti-Financial Crime tasks including AML, terrorism financing, sanctions, KYC, and fraud. You’ll detect Money Laundering typologies and Financial Crime patterns, while handling external and internal requests to detect potential financial crime. Your responsibilities will include: Leading and managing a team of analysts and investigators. Ensuring timely and accurate investigation of suspicious activities and reporting. Overseeing daily operations to ensure compliance with regulatory standards. Monitoring and reporting on the effectiveness of AFC controls. Coordinating with other departments to implement and enforce/improve AFC policies. Developing and implementing process improvements to enhance operational efficiency. Support responding to audits and regulatory inquiries as needed Fostering a culture of continuous learning and professional development within the team. Promoting teamwork and collaboration to achieve shared objectives. What you need to be successful: Background: Several years with relevant banking experience in Anti Financial Crime Strong leadership and team management skills Experience on Italian AML/CTF regulation Bachelor’s degree (ideally in law, business or finance) preferred, but not essential Knowledge use of Google Workspace In-depth understanding of Anti-Financial Crime regulations and compliance standards You are fluent in English and Italian (spoken and written). Deliver with quality and keep confidenti

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Coder
📍 United Kingdom• Full-time• Remote• £120K – £163K/yr
1mo ago

We’re looking for a Senior Strategic Partner Development Manager to grow Coder’s International partner ecosystem across system integrators, value-added resellers, and distribution partners. You’ll build relationships that expand our reach, create new revenue opportunities, and make it easier for customers to adopt Coder. You’ll identify high-potential partners, shape joint go-to-market plans, and build strong relationships across sales, marketing, services, and executive teams. You’ll also work closely with Coder’s partner sales managers to turn partner strategy into field-level execution. What you’ll do here Identify, engage, and onboard a portfolio of high-potential partners in your region. Develop and execute joint business plans and go-to-market strategies that create revenue for both Coder and our partners. Build and manage relationships with partner leadership across sales, marketing, professional services, and other key functions. Lead executive QBRs, joint marketing programs, technical enablement, and other activities that deepen partner engagement. Coordinate with Coder’s partner sales managers on field-level sales awareness and enablement campaigns. Find new ways for partners and Coder to create value together. What we’re looking for You bring at least 10 years of experience across business development, partnerships, sales, or a combination of these areas. You’ve built partner relationships before, know how to navigate complex sales cycles, and can turn strategy into measurable results. A quantifiable track record of meeting or exceeding business development goals and generating new business through partnerships. Experience navigating complex sales processes, building consensus, and developing relationships across multiple levels of an organization. Experience building and growing successful relationships with system integrators and value-added resellers. The ability to move quickly and operate effectively in a startup environment. A player-coach mindset:

REMOTEairecruitment
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SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Requirements Tech / BE in Computer Science, Engineering, or a related field. 6+ years of professional software development experience with a strong focus on frontend development. Strong hands-on experience with js (Vue 3) . Strong proficiency in TypeScript and modern JavaScript (ES6+) . Proficient in HTML5, CSS3 , and responsive web development. Experience with state management libraries such as Pinia, Vuex . Experience integrating and consuming REST APIs . Good understanding of UI/UX principles , frontend architecture, and web performance optimization. Familiarity with component-based design and reusable UI development. Strong problem-solving skills with the ability to troubleshoot and resolve complex frontend issues. Experience with Git and modern development workflows. Self-motivated, well-organized, and a strong team player in a globally distributed setup. Excellent written and verbal communication skills. Preferred Skills Micro-frontend experience Experience with frontend testing frameworks such as Vitest, J

javascripttypescriptjava
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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced individual contributor, Professional Services Business Development Director to join the Professional Services Sales team. As a Client Services Director, you will have a professional services bookings target, responsible for selling Smartsheet’s portfolio of PS offerings to help accelerate customer’s adoption of the Smartsheet platform across a variety of intelligent work management solutions. You will be a sales overlay across two Enterprise Sales teams made up of approximately 10-15 territories in the EMEA region. You will manage the end-to-end sales process of services-only opportunities and collaborate closely with Account Executives on solution sales opportunities involving software licensing and services. This role reports to the Director of Professional Services Sales and Customer Outcomes in the EMEA region. You Will: Understand Smartsheet’s evolving portfolio of professional services offerings and capabilities and how these map to different Solution use cases and Customer / Team maturity levels Create services-specific territory plans outlining priority accounts, big bets, and stakeholder relationship maps that will contribute into Account Executives’ overall account and territory plans Accurately forecast professional services monthly and quarterly bookings for your aligned territories Diligently manage pipeline hygiene in Salesforce and Clari, ensuring opportunity stage, value, close date, MEDDIC fields, and next steps notes Develop new business and fol

aisalesforce
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Work Flexibility: Remote Help shape the future of education and surgeon engagement. As a Customer Excellence Manager, you will build and strengthen relationships with teaching institutions, faculty, fellows, residents, and early-career surgeons across a dynamic western territory. Acting as a key partner between Medical Education, Sales, and academic centers, you will develop and execute customer engagement strategies that support surgeon development, enhance educational experiences, and create meaningful connections throughout the physician training journey. This highly collaborative role is ideal for a relationship-focused professional who understands the orthopaedic landscape, thrives in front of customers, and is passionate about influencing the next generation of surgical leaders The preferred candidate will be located in the Western region. What you will do: • Manage internal and external resources that supports an overarching strategic direction • Product and procedural expertise related to HCP education programs • Understanding and knowledge of key competitive landscape • Collaborate with key opinion leaders to design educational materials • Responsible for developing and managing customer-facing strategy, content and education programs • Drive team collaboration with broader Medical Education/product marketing/sales training, etc • Lead Medical Education program coordination, logistics and content delivery • Organize and deliver in-class or virtual courses • Identify and analyze Medical Education program metrics to identify effectiveness • Contribute meaningful input into the strategic direction for Medical Education • Identify potential areas of opportunity for new investments • Develop KOL network, VOC and survey to gather customer feedback • Understand and provide input to training an

REMOTElogistics
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Experienced Product Security Engineer (Integration)***Signing Bonus Potential*** Company: The Boeing Company Boeing is hiring for an Experienced Product Security Engineer (Integration) to join our team located in Berkeley, MO. At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us to build something better for yourself and for our customers and for the world. Be part of a team that designs and protects our nation’s most advanced capabilities. Position Overview: The Boeing Company is seeking experienced engineers to contribute to the design and development efforts for key computing assets embedded in the most advanced Boeing defense platforms. This job is an opportunity to be part of the Boeing Anti-Tamper Engineering Capability Center, which is tasked with the protection of all critical computers across all defense products developed within Boeing. Unlike most aerospace jobs where a team is focused on building a singular product for a specific customer, a career in Boeing’s Anti-Tamper Engineering Capability Center offers the opportunity to contribute to products across Boeing’s entire elite defense portfolio. These positions are based in St. Louis, MO and focused on design/integration/test engineering. Experienced Integration Engineers work directly with customers to define system requirements and architectures, develop and provide oversight of these new design

recruitment
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PagerDuty
📍 San Francisco• $58.5K – $61.8K/yr
20 days ago

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. About PagerDuty PagerDuty is a global leader in digital operations management, trusted by over 30,000 organizations—including 70% of the Fortune 100—to keep their critical digital systems running. Built for enterprise reliability with 99.99% availability and 750+ ecosystem integrations, our platform empowers teams to prevent and resolve business-impacting incidents rapidly. Overview of the Role PagerDuty is seeking a Business Development Representative to join our sales team. Reporting to a Manager of Business Development, you will collaborate closely with Account Executives to build outbound pipeline and generate growth across net-new accounts. This is a unique, high-impact opportunity focused on driving greenfield business . Beyond prospecting, you will gain hands-on, direct closing experience by managing and closing smaller, transactional deals—accelerating your path toward a full-cycle Account Executive career. Who You Are We are looking for an ambitious professional who thrives in a fast-paced environment. To succeed in this role, you should be: Hungry & Goal-Oriented: Driven to exceed targets, take on new challenges, and grow your sales career. Coachable: Eager to learn, seek feedback, and continually refine your sales craft. Sel

aisalesforce
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7mo ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! In this key role as our Senior Leadership Development Manager, you are responsible for driving a culture of continuous growth across Trustpilot. You will achieve this by designing and executing cutting-edge learning solutions that are strategically aligned with our long-term business goals, enabling Trusties to thrive. Your impact will be felt cross-functionally as you develop engaging training programmes and provide essential support to leaders, ultimately fueling both individual and organisational growth through impactful initiatives. What you’ll be doing: Lead the development and implementation of scalable learning programmes that empower Trustpilot’s global workforce and support our long-term vision. Design and deliver high-impact learning programmes using the latest methodologies and digital tools. Lead cross-functional projects to ensure impactful, timely delivery of learning initiatives with measurable results. Analyze complex learning challenges and create tailored solutions to meet organisational needs. Collaborate with stakeholders across regions to identify learning gaps and develop operational solutions that move the needle. Support the continuous development of our global Learning and Leadership Development Strategy, identifying business needs and proposing solutions that have business impact. Facilitate engaging and interactive learning experiences, from workshops to digital modules, that inspire continuous personal and professional growth. Measure the impact of learning initiatives, using feedback and data to inform ongoing improvement. Mentor colleagues, fostering a culture of knowledge sharing and continuous learning. Advoc

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Alcumus
📍 Manchester• Full-time• Hybrid
Just now

Empowering organisations to achieve their highest potential. At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. As a UKAS-accredited certification body , we conduct audits against ISO standards and issue ISO certifications. Through a portfolio of progressive solutions, including ISO certification, training, and consultancy, we work with customers to strengthen their businesses, all delivered by our in-house experts. The Business Development Executive, known internally as the Technical Sales Officer, is responsible for managing inbound sales enquiries from both new and existing customers. Although the technical aspects are taught in-house and require no prior experience, the role demands a strong desire to learn and meticulous attention to detail. It combines comprehensive product knowledge, in-depth sector understanding, awareness of industry regulations, and adept problem-solving skills. Gather business process information from clients Collaborate with clients to determine the best-fit approach Utilise internal systems and industry guidelines to establish audit durations Manage a project pipeline Prepare proposals Essentials: Telephone-based sales experience Demonstrable experience of building strong working relationships at all levels. Confident in CRM systems for analysis and reporting Ability to present in a clear and concise manner and in a professional capacity Excellent communication skills Strong decision-making skills Strong interpersonal skills Desirable: Wide industry and B2B background Knowledge of certification or TIC industry Ability to complete tenders, Pre-Qualification Questionnaires and supplier proposals ISOQAR has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Person

recruitmentCRM
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Alcumus
📍 Houston• Full-time• Remote• $85K – $105K/yr
Just now

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. We are seeking a Senior Sales Development Representative to play a pivotal role in building and accelerating Veriforce's pipeline growth. This is a high-impact individual contributor role for an experienced outbound professional who thrives on creating opportunities, engaging prospects, and driving meaningful sales conversations. You'll own the front end of the sales process, identifying and engaging target accounts, building relationships with stakeholders across HSE, Procurement, and Operations, and creating qualified opportunities for the Sales team. This is an opportunity to sell solutions that help organizations operating in high-hazard industries improve contractor management, safety, and compliance outcomes. Drive proactive outbound prospecting through confident cold calling and highly personalized multi-touch outreach. Research, segment, prioritize, and develop target accounts and territories. Engage HSE, Procurement, and Operations stakeholders, qualify interest, and book discovery calls. Identify ideal customer profiles and personas and use relevant signals to tailor messaging. Maintain clean, accurate, and current records in Salesforce and ensure consistent follow-up. Consistently deliver well-qualified, well-documented discovery calls to the Sales team. Comfortably use AI tools to enhance prospecting and outreach. Collaborate with Marketing and Sales on campaigns, events, account follow-up, and pipeline-building activities. Contribute practical ideas that improve team messaging,

REMOTEaisalesforcesupply chain
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