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Customer Experience Manager Jobs

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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Collaborates with the dispensing pharmacists and pharmacy technicians to accurately and efficiently prepare patient medication orders, package customer orders for shipment, and receive and stock supplies. Position Summary This position works with the dispensing pharmacists and pharmacy technicians to accurately and efficiently prepare patient medication orders, package customer orders for shipment, receive and stock supplies and various other duties. What you will do Gathers orders for shipment in accordance with company specialty guidelines. Prepares labels and ships orders based on pharmacy guidelines and best practices. Maintains the stock in the warehouse area to record monthly inventory reviews. Collects information pertaining to restocking of packing stations with shipping supplies to ensure sufficient resources are allocated. Composes sorting order forms based on courier and class of service to ensure information is clear. Monitors unlocking stations, trains new operations assistants, and scans data multi-piece handling. Follows workflow, orders packing supplies and performs monthly audits when applicable. Gathers pharmacy files and records in accordance with internal procedures to ensure organizational standards of the company are met. Required Qualificatio

warehouse
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BE
Backblaze External Website
📍 Argentina• Full-time• Remote
23 days ago

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Software Engineer to join our team! What You'll Do: You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will help improve durability, increase throughput, and drive architectural changes to support the long term requirements of our service. The Right Fit: 7+ years of OOP (Java, Rust, C++, C#, etc) in an enterprise environment (personal project work not included) Experience building large scale software systems running on thousands of servers Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Exhibits curiosity and seeks to understand before offering solutions Applies analytical thinking to ambiguous problems Bonus points for: Proficiency in Java or Rust Experience building and interpreting models, dashboards, or reports Familiarity with hard drive performance Understanding of Linux internals and file systems At this point, we hope you're feeling

REMOTEjavalinuxrest
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Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Job Responsibilities: Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image. Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction. Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. Conduct product and business-related training for call center agents to ensure their proficiency in product usage and strict adherence to service standards. Effectively identify operational issues within the call center, optimize business processes, and improve service efficiency. Qualifications: Bachelor's degree or above, any major is acceptable; minimum 1 year of on-site call center support experience, with a background in the security industry preferred. English proficiency: with fluent English listening, speaking, reading, and writing skills, enabling its use as a working language. Excellent service orientation, teamwork, and communication skills, with the ability to resolve issues quickly and drive results. Pay Range RM4,000 — RM6,000 MYR

airustexcel
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Your challenge As a Sales Engineer, you apply your project experience and industry knowledge to devise engaging industry-specific demos and proofs of concept. You support the Business Development team as an industry advisor during the sales process and work with the Delivery Advisory team on advisory assignments for your industry. You are responsible for: Understanding and researching the competitive differentiators and unique selling points of our targeted industry solutions. Developing, fine-tuning, and managing our unique selling points and storylines for a range of products in one or more of our core industries . Showcasing your solution and industry knowledge at commercial conferences through networking and product demonstrations. Developing a set of industry-specific product demos based on your understanding of their key differentiators. Sharing input and feedback from prospects, customers, and the market at large with the Standard Demo team. Expanding the functionalities of the standard demo in coordination with the Standard Demo team. Engaging and convincing prospects and customers by presenting demos and starting the conversation. Translating customer-specific requirements into high level solution designs in close collaboration with customers and our internal competence centers. Documenting the proposed solution’s scope and project approach. Supporting the advisory team in advisory assignments within your industry. Assisting in the formulation of RFx responses with solution and industry expertise and providing marketing support. Acting as a trusted advisor towards our prospects and customers. About you Essential talents and qualifications: A Master’s or Bachelor’s degree in Operations Research, Mathematics, Programming, Supply Chain, or similar. 3-5 years of experience in supporting sales cycles. In-depth knowledge of supply chain planning processes and solutions. Advanced industry knowledge. Experience in B2B sales, ideally in enterprise soft

aigorust
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O
23 days ago

Your challenge As a Sales Engineer, you apply your project experience and industry knowledge to devise engaging industry-specific demos and proofs of concept. You support the Business Development team as an industry advisor during the sales process and work with the Delivery Advisory team on advisory assignments for your industry. You are responsible for: Understanding and researching the competitive differentiators and unique selling points of our targeted industry solutions. Developing, fine-tuning, and managing our unique selling points and storylines for a range of products in one or more of our core industries . Showcasing your solution and industry knowledge at commercial conferences through networking and product demonstrations. Developing a set of industry-specific product demos based on your understanding of their key differentiators. Sharing input and feedback from prospects, customers, and the market at large with the Standard Demo team. Expanding the functionalities of the standard demo in coordination with the Standard Demo team. Engaging and convincing prospects and customers by presenting demos and starting the conversation. Translating customer-specific requirements into high level solution designs in close collaboration with customers and our internal competence centers. Documenting the proposed solution’s scope and project approach. Supporting the advisory team in advisory assignments within your industry. Assisting in the formulation of RFx responses with solution and industry expertise and providing marketing support. Acting as a trusted advisor towards our prospects and customers. About you Essential talents and qualifications: A Master’s or Bachelor’s degree in Operations Research, Mathematics, Programming, Supply Chain, or similar. 3-5 years of experience in supporting sales cycles. In-depth knowledge of supply chain planning processes and solutions. Advanced industry knowledge. Experience in B2B sales, ideally in enterprise soft

aigorust
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CM
COTE Miami
📍 Miami• Full-time
23 days ago

Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 Line Cooks are dynamic hospitality professionals responsible for prepping, cooking, and plating delicious dishes by the culinary team and assisting the Chef de Cuisine (CDC) and Sous Chefs with their daily tasks. Their principal goal is to provide the highest quality meals that meet the CDC’s exact specifications, while maintaining clean and orderly kitchen and BOH areas to the highest health and sanitation standards. Line Cooks work with all members of the Back of House team to ensure a smooth continuation of service and play an essential role in contributing to customer happiness and restaurant growth. Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Sets up all assigned stations with appropriate mise en place in advance of service. Station and kitchen is clean, stocked, and ready for action. Attends all assigned pre-shift meetings, and puts out dishes for line check according to company standards. Prepares menu items in cooperation with the kitchen team, at the direction of the chefs. Follows all allergy protocols and modifies dishes at the direction of the chefs. Avoids cross contamination by adhering to preparation standards set by the CDC. Ensures that all dishes are prepared according to both quality and timing standards. Actively restocks ingredients at the workstation and meets prep times for smooth delivery while in service. Label

awsrestai
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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team The Ona team at OpenAI is helping build the software factory for the enterprise. We build infrastructure that enables AI agents to work in secure, customer-controlled cloud environments, with the context, tools, and controls they need to make progress across the software lifecycle—beyond a single developer’s laptop or active session. Our focus is helping enterprises move from experimenting with agents to using them reliably in production. That means solving challenging problems in cloud environments, orchestration, security, and collaboration, while making the experience straightforward for the people directing and reviewing the work. We’re a team that values initiative, close relationships with customers, and exceptional engineering craft. We take ownership, learn quickly, and communicate directly and kindly. About the Role We’re hiring backend-focused Product Engineers across our platform and security product teams. You’ll build infrastructure and customer-facing workflows that let developers and AI agents work reliably in parallel. You’ll work primarily in Go on APIs, complex networking, development environments, and orchestration for long-running tasks. You’ll own outcomes from understanding a user’s problem and choosing an approach through shipping, operating, and improving the solution, working closely with frontend, infrastructure, and security engineers. In this role, you will: Work directly with customers to build developer and security workflows, from getting a project running to investigating findings, reviewing agent-generated changes, and verifying fixes. Build Go services and APIs for provisioning cloud environments, running agents in customer infrastructure, and integrating with source control, CI, and other developer tools. Design reliable orchestration for long-running, parallel work, including durable state, retries, cancellation, and recovery. Build security into execution workflows through clear permissions, credential handling, is

REMOTEawsazuregcp
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Stripe
📍 New York• Full-time• $175.2K – $262.8K/yr
1mo ago

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design industry-leading experiences that reduce the friction for new users onboarding to Stripe. Understand Stripe’s product suite, customer needs, and developments in AI/ML that could influence our growth strategy. Contribute to work across the entire Growth team, including customer acquisition, conversion, and retention experiences. Champion design in growth (and growth in the design organization). Apply design priorities and principles to growth projects, and help show how growth work makes progress toward design goals in the user experience. Work with engineering and product to design, build, and launch user-facing product experiences. Work closely with our partner teams to help support their growth and onboarding needs. Partner closely with our user research team and support ongoing research projects. Participate in design reviews and share your work regularly with design and company leadership. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Design, Product Development, or a related field, plus 4 years of experience in Design. Must also have experience in each of the following: Three years of experience in: Growth related domains including onboarding journeys, email marketing, pricing pages, product upsells and cross sells, iterative conversion experiments, and product surfaces; Conducting user testing and rese

aigomarketing
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PE
1mo ago

Sales Executive / Sr. Sales Executive — Motor Insurance Department: Paytm Insurance Broking | Location: Noida, Uttar Pradesh Experience: 0 months – 5 years | Employment Type: Full-time Role Overview The Sales Executive / Sr. Sales Executive (Motor Insurance) will be responsible for driving sales of motor insurance products (Two-Wheeler, Private Car, and Commercial Vehicle policies). The ideal candidate will be adept at converting leads, understanding customer vehicle insurance needs, and generating insights that help refine lead quality and sales strategies. Key Responsibilities Generate and convert telesales leads specifically for motor insurance products (Two-Wheeler, Four-Wheeler, and Commercial Vehicles). Maintain an in-depth understanding of motor insurance features, benefits, add-on covers (Zero Dep, Engine Protect, RSA), and policy terms across multiple insurers. Identify potential customers through cold calling, renewals, referrals, or digital leads provided by the organization. Engage with customers to understand their vehicle insurance requirements and recommend the best-fit policies. Assist customers with seamless policy issuances, rollovers, and renewal conversions. Achieve daily, weekly, and monthly motor insurance sales targets. Provide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency. Prepare and maintain sales reports, pipeline updates, and conversion data in CRM tools. Stay updated on motor insurance industry trends, new product offerings, and IRDAI regulatory changes. Key Skills & Competencies Strong communication, negotiation, and persuasion skills. Sound knowledge of motor insurance concepts (IDV, NCB transfers, Third-Party vs. Comprehensive cover, Add-ons). Customer-first mindset with an ability to build rapport quickly. Analytical thinking to generate insights from lead and sales data. Ability to work independently as well as in a team-based environment. Good command of spoken and

Work Flexibility: Field-based Overview As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare better. In this role, you will build deep clinical and technical expertise across both robotic (Mako SmartRobotics™) and manual orthopedic procedures. You will support surgeons in the operating room by assisting with pre-operative planning, case preparation, system setup, and real-time procedural workflows to ensure safe, accurate, and efficient outcomes. You will gain hands-on experience working with Mako technology—including CT-based planning, implant sizing, registration, and intra-operative support—while also developing strong competency in manual procedures, instrumentation, and OR protocols. Through shadowing experienced team members, supporting product demonstrations, and participating in labs and education programs, you will learn the systems, processes, and best practices that define world-class clinical support. This role requires adaptability, steady composure, and strong problem-solving in a fast-paced surgical environment. Because patients’ needs don’t follow business hours, you will also participate in on-call coverage, including evenings, weekends, and holidays, to ensure uninterrupted support for urgent cases and time-sensitive customer needs. What You Will Do Gain competency in solo case coverage for manual and robotic procedures through hands-on training. Assist surgeons with pre-operative CT-based planning, implant sizing, and positioning using advanced software. Support full case preparation, including instrumentation checks, equipment setup, and OR readiness. Troubleshoot technical issues confidently and efficiently in the operating room. Learn and support workflow for daily account

logistics
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L
Lyft
📍 San Francisco• $105K – $131.2K/yr
1mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The vision of the Safety & Customer Care (SCC) team is to foster long-term loyalty to Lyft with every support interaction. If we are successful, a Lyft customer will rarely interact with Lyft Support. But when that interaction occurs, their issue is resolved quickly, effectively, and with true care. For a Lyft customer, their experience of Support should be that “Lyft cares about me and made the experience easy.” As an Analytics Lead, you’ll partner directly with cross-functional stakeholders to identify opportunities and design solutions for improving our customers’ support experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with customer-facing impact. The ideal candidate is a critical thinker and exceptional problem solver who can build strong relationships with different teams, and who is eager to serve as a leader within the broader Support organization to drive our business forward. Responsibilities Own the analytical integrity of safety data at Lyft. Set the definitions, inclusion criteria, and reconciliation logic behind every stated figure. Serve as the primary data liaison to external data auditors, ensuring clarity, consistency, and quality of safety data used in external reporting. Maintain documentation standards that ensure continuity across reporting cycles and compliance with reporting requirements. Run the publication cycle end to end: definitions freeze, data lock, QA, leadership review, sign-off. Catch definitional drift before it reaches a published number. Serve as the analytics counterpart to Business, Legal, Policy, and Communications on Safety data. Move safety reporting from volume counts to diagnosis: which categories are growing, where reported incidence diverges from ac

pythonsql
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P
1mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Role Summary As a Client Partner at Pinterest, you will serve as a strategic visionary, cultivating trusted relationships with top-tier clients through your deep expertise in full-funnel sales. By leveraging your nuanced understanding of client businesses, you will independently engage assigned customer accounts to promote Pinterest products effectively. Your primary responsibilities include meeting performance targets, developing new business, maintaining and expanding customer relationships, and resolving specific customer issues. By guiding clients’ efforts, you'll drive value for millions of Pinners seeking inspiration and action, forming strategic alliances both internally and externally. Success in this role depends on your ability to drive substantial revenue growth and spearhead a vision for long-term client success in a collaborative, d

Senior Product Engineer At Amplitude, we’re building the operating system for digital products. While we’re known as the leader in product analytics, our Statsig team is redefining how companies learn, iterate, and ship better experiences. Statsig is one of the fastest-growing and most strategic bets at Amplitude. It sits at the intersection of product, data, and decision-making, and we’re looking for a Product Engineer to help take it to the next level. Why this role matters This isn’t a “take tickets and ship code” role. You’ll operate as an owner, shaping both the product and the technical direction of a system used by some of the most sophisticated product teams in the world. You’ll work across the stack, React frontend, Node.js and Python backend, to build intuitive, high-performance experiences that make experimentation accessible, powerful, and trustworthy. What you’ll do Own critical product surfaces end-to-end from ideation to production and beyond Drive product direction in partnership with design and product leaders Build and evolve systems across React, Node.js, and Python that scale with customer growth Leverage modern AI tooling to dramatically accelerate development, prototyping, and iteration cycles Raise the bar for engineering quality - code, architecture, and user experience Lead by example - through hands-on development, technical mentorship, and thoughtful decision-making Move fast on ambiguous problems, turning ideas into shipped, customer-facing value What we’re looking for 5+ years of experience in software engineering (full stack experience preferred) Education: B.S. in Computer Science or an equivalent technical field Proven experience operating at a senior-level scope. You’ve led large, ambiguous initiatives with significant business impact Strong full-stack expertise (React + backend systems such as Node.js and/or Python) A deep sense of ownership - you don’t wait for direction; you create it Exceptional product taste - you care deeply ab

pythonreactnode.js
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M
1mo ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About Mixpanel Mixpanel is a product analytics platform that helps teams understand how people actually use their products, so they can make faster, data-backed decisions instead of guessing. Trusted by some of the most innovative companies around the world — we're the analytics platform builders reach for when they want to know what's working, what isn't, and what to do next. Mixpanel turns raw product usage data into fast, actionable answers about user behavior — helping teams grow retention, conversion, and engagement without needing an analyst for every question. About the Sales Team The Select Accounts Team is a critical component of our go-to-market strategy working with Mixpanel's top accounts in EMEA. The team’s mission is to help the world’s largest companies to make better data-driven decisions & transform their businesses to realize significant value. About the Role As a Select Account Executive, you will be responsible for expanding Mixpanel’s engagement and relationships with our largest customers and prospects in EMEA. You will drive revenue growth by securing new logo wins and expanding our footprint with existing customers. Key responsibilities of the role will include developing a clear value hypothesis for every customer in your territory, deliberate focus on pipeline generation via outbound prospecting, building Champions, and clearly communicating the value and business impact of Mixpanel to executive level stakeholders. To be successful in this role, you'll need experience with complex Enterprise buying cycles, an understanding of key Enterprise sales and qualification meth

awsrestai
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A
Amplitude
📍 India• Full-time
1mo ago

Senior Product Engineer At Amplitude, we’re building the operating system for digital products. While we’re known as the leader in product analytics, our Statsig team is redefining how companies learn, iterate, and ship better experiences. Statsig is one of the fastest-growing and most strategic bets at Amplitude. It sits at the intersection of product, data, and decision-making, and we’re looking for a Product Engineer to help take it to the next level. Why this role matters This isn’t a “take tickets and ship code” role. You’ll operate as an owner, shaping both the product and the technical direction of a system used by some of the most sophisticated product teams in the world. You’ll work across the stack, React frontend, Node.js and Python backend, to build intuitive, high-performance experiences that make experimentation accessible, powerful, and trustworthy. What you’ll do Own critical product surfaces end-to-end from ideation to production and beyond Drive product direction in partnership with design and product leaders Build and evolve systems across React, Node.js, and Python that scale with customer growth Leverage modern AI tooling to dramatically accelerate development, prototyping, and iteration cycles Raise the bar for engineering quality - code, architecture, and user experience Lead by example - through hands-on development, technical mentorship, and thoughtful decision-making Move fast on ambiguous problems, turning ideas into shipped, customer-facing value What we’re looking for 3+ years of experience in software engineering Education: B.S. in Computer Science or an equivalent technical field Proven experience operating at a senior-level scope. You’ve led large, ambiguous initiatives with significant business impact Strong full-stack expertise (React + backend systems such as Node.js and/or Python) A deep sense of ownership - you don’t wait for direction; you create it Exceptional product taste - you care deeply about UX, details, and building thin

pythonreactnode.js
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