Customer Experience Systems Senior Associate Jobs

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive based in Seoul, you'll drive adoption of safe, frontier AI technology across Korea's financial services industry — banks, insurers, asset managers, and fintech companies. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them modernize operations, risk, and customer-facing functions with Anthropic's AI solutions. Key responsibilities Own and exceed revenue targets by winning new accounts and expanding relationships across Korea's FSI companies. Build and execute territory plans, identifying opportunities across retail banking, corporate/investment banking, insurance, asset management, and fintech-adjacent units Lead consultative sales processes with senior stakeholders — including heads of digital transformation, risk and compliance leaders, IT leadership, and business-line executives Navigate Korea's FSI regulatory environment, including Financial Supervisory Service (FSS) requirements, data residency, model risk, and financial-sector compliance Work with internal teams (Product, Engineering, Applied AI, Partnerships, Legal) to tailor solutions that meet financial-sector security and compliance standards Stay informed on trends shaping Korean FSI, including digital banking, AI in risk/underwriting, and regulatory shifts around AI use in finance Preferred qualifications 8+ years of enterprise sales experience in Korea, with significant exposure to financial services A genuine understanding of how Korean financial institutions make technology decisions, including the role of regulators, internal risk/compliance functions, and IT governance

About Sapience AI Sapience AI is the collective intelligence platform for professional communities. We sit above the CRMs, AMS platforms, and knowledge bases that organizations already run, and we turn the expertise scattered across them into something every member can search, act on, and share. The intelligence a community needs is already inside it. Most organizations just cannot reach it. Knowledge lives in silos, in legacy systems, in the heads of a few experts, and in fragmented records no one can connect. We change that. Our work is grounded in four commitments: technology elevates people and never replaces them, the best expertise is already inside the community, everything is built on trust, and every deployment is purpose-driven for the organization it serves. Let’s achieve more, together. Where this role sits This is an analysis and research role inside the core product organization. It works closely with the Lead Analyst and Senior Product Marketer to bring credible market, customer, competitor, and product evidence into the decisions Sapience AI makes. The Junior Data Analyst is the evidence and research engine behind the team’s work. You will gather information, evaluate sources, structure data, maintain research systems, identify patterns, and turn complex material into clear first-draft findings. Your work will support market and category strategy, product decisions, positioning, competitive intelligence, pricing and packaging research, launches, and adoption analysis. This is a junior-level professional role with meaningful responsibility. It is intended for someone with at least three years of relevant experience; it is not an internship or a first professional role. You will be expected to independently own well-scoped assignments, ask thoughtful questions, communicate clearly, work with care, and apply sound judgment when distinguishing a useful signal from incomplete or misleading information. Final strategic accountability remains with the Lead

About Us DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. Role Overview We’re looking for a mechanical engineer who designs and builds connected consumer and enterprise devices, including SmartScale, lockers, POS systems, and hardware for emerging automation and robotics applications. In this role, you will help define what to build and own mechanical development from ambiguous user or business needs through architecture, rapid prototyping, and field pilots. This is a build-heavy role on a small, senior, multidisciplinary team. You'll work directly with suppliers, supported by an NPI/program partner, and provide mechanical leadership during new product introduction (NPI). Specialist reliability expertise can support deeper validation as programs mature. San Francisco-based candidates are preferred; hybrid arrangements are acceptable. The role includes hands-on collaboration around prototypes and lab work. Key Responsibilities Help define product requirements and features from customer needs and business priorities. Explain trade-offs among user experience, performance, cost, reliability, and development time. Build prototypes for new product ideas, partner on pilot design, and turn findings from real use into requirements and designs for larger pilots. Communicate what was learned and what should happen next. Create CAD, drawings, and physical prototypes; choose materials, components, and fabrication methods ap

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a member of the GTM team at Anthropic, you will be a Staff Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers and leads the technical direction of their AI adoption. Customers bring you in to lead, not only to implement: you decide what should be built, and then make sure it gets built well. You will work with customer teams to ship advanced AI applications that solve real world business problems, and guide the architecture and advisory work that surrounds those builds across an account. Working closely with our Research, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability. You will sit at the frontier of enterprise AI deployments and help shape our forward-deployed motion as it scales. We expect Staff FDEs to set direction under ambiguity and represent Anthropic at the highest level in customer environments. In this role, you guide architecture and build initiatives across workstreams, working directly with senior technical and business stakeholders and owning outcomes that span an account's roadmap. You don't need to have shipped agents to production. You do need deep experience building and operating production systems, hands-on time with agents, and the judgment to lead architecture and advisory work with enterprise customers. Responsibilities Own technical strategy for a key account or vertical, in partnership with accou

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: As a Field Executive Architect, you will serve as Anthropic's senior technical voice with our most strategic customers. You'll engage directly with C-suite executives and senior technical leaders at the world's largest enterprises to understand their business, align stakeholders around a clear vision for how AI fits into their strategy, and create momentum toward adoption of Anthropic's products. This is not a hands-on-keyboard engineering role. Your job is to walk into a room full of executives, quickly understand their business and technical landscape, and help them see a clear path forward with Claude. You'll then partner with Sales and Applied AI teams to ensure that vision translates into execution -- checking in on high-momentum accounts, maintaining executive relationships, and keeping deals on track. Internally, you'll serve as a sponsor for enterprise customer needs, working with Product to ensure that what matters most to our largest accounts is heard and prioritized. You'll bring deep experience in enterprise technology and a track record of operating at the intersection of business strategy and technical execution. Whether you've been a CTO, VP of Engineering, Field CTO, or a world-class senior technical salesperson, what matters is that you've seen how large organizations make technology decisions and can meet executives where they are -- with credibility, clarity, and conviction. Responsibilities: Engage directly with C-suite and senior technical leaders at Anthropic's largest and most strategic accounts, aligning business and technical stakeholders around a clear vision for AI adoption Prepare for and le

We’re looking for an experienced engineering leader to lead and scale Asana’s flagship AI Teammates Pillar within our Core/AI Organization. Reporting directly to the Head of Engineering, AI & AWM, you will oversee an engineering area encompassing four key teams: AI Teammates Platform (AITP), AI Teammates Experience (AITX), AI Chat Experience, and Agent Orchestration. In this role, you will lead engineering managers and senior technical leaders to drive the end-to-end strategy, execution, and architecture that define how humans and AI collaborate in Asana, turning frontier LLM capabilities into trusted, reliable, high-value product workflows for enterprise customers worldwide. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Drive Strategy & Execution Across the AI Teammates Pillar: Lead, set direction, and align goals/metrics across four core engineering teams (Platform, Experience, Chat, and Agent Orchestration) to execute on Asana’s flagship AI vision while balancing business, customer, and technical needs. Architect Enterprise-Grade AI Platforms & Systems: Own the end-to-end technical strategy across model rollouts, eval infrastructure, tool orchestration, Model Context Protocol (MCP), and proactivity engines—enabling Asana to operate reliable agentic systems for top-tier enterprise customers. Define Next-Generation Human-AI Collaboration: Lead product and platform engineering teams delivering full-screen and docked chat surfaces, discovery/onboarding flows, in-product explainability, human-in-the-loop workflows, and ROI/governance experiences for admini

We’re looking for an experienced engineering leader to lead and scale Asana’s flagship AI Teammates Pillar within our Core/AI Organization. Reporting directly to the Head of Engineering, AI & AWM, you will oversee an engineering area encompassing four key teams: AI Teammates Platform (AITP), AI Teammates Experience (AITX), AI Chat Experience, and Agent Orchestration. In this role, you will lead engineering managers and senior technical leaders to drive the end-to-end strategy, execution, and architecture that define how humans and AI collaborate in Asana, turning frontier LLM capabilities into trusted, reliable, high-value product workflows for enterprise customers worldwide. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Drive Strategy & Execution Across the AI Teammates Pillar: Lead, set direction, and align goals/metrics across four core engineering teams (Platform, Experience, Chat, and Agent Orchestration) to execute on Asana’s flagship AI vision while balancing business, customer, and technical needs. Architect Enterprise-Grade AI Platforms & Systems: Own the end-to-end technical strategy across model rollouts, eval infrastructure, tool orchestration, Model Context Protocol (MCP), and proactivity engines—enabling Asana to operate reliable agentic systems for top-tier enterprise customers. Define Next-Generation Human-AI Collaboration: Lead product and platform engineering teams delivering full-screen and docked chat surfaces, discovery/onboarding flows, in-product explainability, human-in-the-loop workflows, and ROI/governance experiences for admini

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role The Hyderabad Infra team builds and maintains Notion's internal async task runner and configuration management platform. The async task runner plays a critical role in ensuring our millions of users have a fast, reliable, and secure experience. The configuration management platform enables safe, explicit configuration management for Notion's product and infrastructure engineers. As part of the Hyderabad Infra Team, you’ll have a unique opportunity to shape how Notion manages and scales its async task runner and configuration management platform, enabling innovation across the company. What You'll Achieve You will contribute to the evolution and maintenance of our async task runner to meet the needs of over 100 million global users and support the rapid growth of our product and business. With guidance from senior team members, you'll help ensure our systems remain reliable, efficient, and scalable. You'll evaluate and integrate new technologies to keep us ahead of emerging challenges. Your work will empower our engineering team to build features confidently while you grow your skills in distributed systems and infrastr

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Identity is the foundation of trust on the internet, and at Okta, we are building a world where anyone can safely use any technology. We are looking for a driven, curious, and empathetic product-minded engineering leader to expand Okta’s market footprint by growing our global integration ecosystem. As the Director of Engineering for the Okta Integration Ecosystem in Bangalore, you will lead, scale, and inspire a talented organization of engineering managers and engineers dedicated to evolving Okta-built integrations across our entire product portfolio. This is a high-impact, high-visibility role. If you are passionate about customer security, obsessed with developer experience, and love engaging with a vibrant technology community, we want to hear from you. What You’ll Do Lead and Scale the Team: Mentor, inspire, and grow a world-class engineering organization in Bangalore, directly managing engineering managers and senior individual contributors while fostering a high-performance culture. Drive Integration Strategy: Own the technical roadmap and execution for Okta’s integrations across a massive gamut of applications—spanning traditional Enterprise systems, SaaS, On-prem infrastructure, Active Directory (AD), Azure, and next-generation AI agents. Advance Modern Infra & Governance: Drive the development, rollout, and governance of the official Okta MCP (Model Context Protocol) Server. Streamline and enable partner integrations through robust Terraform P

We are seeking a Salesforce Engineer III to design, build, and support secure, scalable Salesforce solutions that support critical business operations. This is a senior individual contributor role requiring strong hands-on technical expertise, sound engineering judgment, and experience working in regulated environments. This position supports systems and data subject to FedRAMP and other U.S. government compliance requirements. Due to the nature of the work, U.S. citizenship is required. This role will be based remotely in the United States. What You’ll Do Design, build, and maintain Salesforce solutions across sales, service, customer, and operational workflows Implement functionality using Salesforce configuration, Flows, Apex, Lightning Web Components (LWC), SOQL, and platform automation Develop and support integrations between Salesforce and external enterprise systems Translate business requirements into secure, scalable, and maintainable technical solutions Participate in technical design reviews, sprint planning, code reviews, testing, deployments, and production support Troubleshoot and resolve issues related to automation, integrations, data integrity, and system performance Create and maintain technical documentation, support UAT and regression testing, and assist with user enablement Ensure all solutions comply with Salesforce best practices, internal security standards, and regulatory requirements Leverage AI-powered development tools to improve productivity and analysis, while adhering to security and compliance guidelines Responsibilities Technical Delivery: Own end-to-end delivery of Salesforce features using a mix of declarative and programmatic solutions Secure Engineering: Design and implement solutions that meet FedRAMP, security, and compliance requirements, including least-privilege access and auditability Integration Design: Build and maintain secure integrations between Salesforce and downstream systems Engineering Excellence: Maintain high st

About the Team The Corporate Development team sits at the intersection of OpenAI’s strategy and the global AI ecosystem. Partnering closely with research, engineering, product, GTM and business leaders, we analyze markets, technologies, and companies to identify opportunities that accelerate OpenAI’s mission and long-term strategy. Bringing together expertise in strategy, M&A, and integration, the team leads the end-to-end process of sourcing, evaluating, negotiating, and integrating acquisitions and other strategic transactions. About the Role This is a high-visibility, strategically critical, cross-functional role at the intersection of M&A execution, enterprise go-to-market, and operational excellence. You will lead the critical phase from diligence through integration planning and post-close follow-through, define repeatable integration playbooks, and partner directly with senior stakeholders to ensure each transaction delivers intended value. The ideal candidate brings structured, hands-on integration experience, with particular expertise in enterprise / B2B transactions and a passion for AI, including building an AI-native corp dev platform. This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead integration planning and strategic execution for acquisitions from diligence through post-close follow-through, with clear owners, milestones, risks, and decision points. Translate deal rationale into practical integration goals and plans across product, engineering, sales, partnerships, customer success, people, finance, legal, security, systems, and communications. Partner with deal leads during evaluation and diligence to assess integration considerations, including tech stack, talent assessment, GTM alignment, transaction structure, operational readiness, and execution risk. Advise sponsors on how best to bring onboard acquisitions

Position: Robot Operator (Glass Cleaning) Location: Bangalore Job Type: Full-Time Department: Operations Role Overview This role involves operating advanced robotic window-cleaning systems at residential, retail, office, and commercial locations. Candidates should be comfortable handling technology, performing basic troubleshooting, ensuring service quality, and interacting professionally with customers. Key Responsibilities • Operate robotic glass and window-cleaning equipment with proper safety procedures. • Perform routine maintenance, inspections, and basic troubleshooting. • Carry out manual touch-up cleaning whenever required. • Ensure high-quality service delivery and customer satisfaction. • Record job updates, customer feedback, and service issues through CRM systems. • Support customer engagement and identify opportunities for additional services. Required Skills & Qualifications • Tech-savvy with the ability to learn robotic operations and mobile applications quickly. • Basic mechanical aptitude and troubleshooting skills. • Good communication skills in English, Hindi, and Kannada. • Physically fit to handle equipment and perform occasional manual cleaning. • Customer-friendly attitude with strong service orientation. • Two-wheeler preferred for local travel (fuel allowance provided). • Prior experience in cleaning services, field operations, appliances, maintenance, or home services is an advantage. What We Offer • Competitive salary package. • Incentives on upselling and cross-selling opportunities. • Performance-based bonuses. • Professional training on robot operations, safety, and customer handling. • Uniforms, equipment, and consumables provided by the company. • Career growth opportunities into Senior Operator, Supervisor, and Technician roles. • Dynamic start-up environment with long-term career development. About the Company A Bangalore-based Robot-as-a-Service (RaaS) start-up delivering innovative automated cleaning solutions across B2B and B2C

Application Performance Monitoring (APM) is one of Datadog’s premier products that helps developers see inside complex distributed systems. Our SDKs are both the delivery vehicle for APM and the platform on which all of Datadog’s service and app based products (e.g. Application Security Management, Profiling, Data Stream Monitoring…) are delivered. We believe our SDKs are one of our technical moats and are a key competitive advantage for APM and Datadog more broadly. They’re also open-source. Leading the evolution of our SDKs is a technically demanding and highly collaborative effort. You’ll work with language experts to deliver cutting-edge observability products across our 9 supported languages, with industry leading performance and a world class developer experience. You’ll rethink our SDKs’ architecture, APIs, data models, and protocol to meet Datadog’s current needs and scale, all while building in the open. And you’ll grow your team’s capacity by fostering a culture focused on customer needs, continuous learning, and innovation. We’re looking for an experienced Engineering Manager who cares as much about technical excellence as empowering other engineering teams. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What you’ll do Lead, grow, and develop a team of roughly 4-8 library engineers — coaching, giving direct feedback, and empowering senior ICs as technical leaders owning outcomes Own team delivery and productivity: planning, milestones, reviews Collaborate with Product teams to: Reshape and grow our platform capabilities to enable product teams Define and deliver industry leading, open-source, zero-touch APM instrumentation Stay technically close to the work — apply strong technical judgment, set a high standard for

Application Performance Monitoring (APM) is one of Datadog’s premier products that helps developers see inside complex distributed systems. Our SDKs are both the delivery vehicle for APM and the platform on which all of Datadog’s service and app based products (e.g. Application Security Management, Profiling, Data Stream Monitoring…) are delivered. We believe our SDKs are one of our technical moats and are a key competitive advantage for APM and Datadog more broadly. They’re also open-source. Leading the evolution of our SDKs is a technically demanding and highly collaborative effort. You’ll work with language experts to deliver cutting-edge observability products across our 9 supported languages, with industry leading performance and a world class developer experience. You’ll rethink our SDKs’ architecture, APIs, data models, and protocol to meet Datadog’s current needs and scale, all while building in the open. And you’ll grow your team’s capacity by fostering a culture focused on customer needs, continuous learning, and innovation. We’re looking for an experienced Engineering Manager who cares as much about technical excellence as empowering other engineering teams. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What you’ll do Lead, grow, and develop a team of roughly 4-8 library engineers — coaching, giving direct feedback, and empowering senior ICs as technical leaders owning outcomes Own team delivery and productivity: planning, milestones, reviews Collaborate with Product teams to: Reshape and grow our platform capabilities to enable product teams Define and deliver industry leading, open-source, zero-touch APM instrumentation Stay technically close to the work — apply strong technical judgment, set a high standard for

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Enterprise is central to Anthropic's mission. The organizations that could benefit most from Claude often have the most demanding needs, with rigorous requirements around end-user experience, procurement, security, and permissions. We believe earning their trust is essential to ensuring AI benefits the world broadly. We're looking for a Staff+ Platform Engineer for our Enterprise pillar—the team that makes Claude enterprise-ready at scale. When a Fortune 500 company wants to roll out Claude to 100,000 employees, the systems you design—identity, permissions, governance, connectivity, and the data foundations beneath them—are what make it possible. This is a high-agency role: you'll design the abstractions other teams want to adopt, help the team evaluate hard tradeoffs, and be the engineer in the room who can interface with executives and security teams from the world's largest companies. What you'll do Define and drive multi-year technical strategy for foundational enterprise systems, including our distributability and multi-cloud direction Identify and personally lead the highest-complexity, highest-impact engineering initiatives spanning multiple teams Serve as a primary technical decision-maker for major architectural decisions with org-wide scope Design the platform primitives—identity, permissions, governance, connectivity, and usage data—that other product teams build on Partner with teams such as Inference and Platform on foundational systems, Customer Success for the voice of the customer, and Infrastructure and Safeguards on security, privacy, and responsible deployment Mentor and develop senior engineers acros