Customer Experience Systems Senior Associate Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Network Engineer. About the job This position is needed to help build, operate, and maintain the global corporate network infrastructure, VPN, ZTNA, and connectivity to our cloud-based systems. As part of the Identity and Network Trust team, you will monitor network performance to proactively respond to incidents. You will need to possess the technical knowledge to troubleshoot and perform root cause analysis for escalated connectivity issues. You also will collaborate with the security team and other engineering teams to develop a secured global network infrastructure. Responsibilities Build, operate and support the global Twilio IT network infrastructure. Keep track of network assets, including network hardware and software. Monitor the network performance, availability, utilization, throughput and latency, providing measurable metrics to the IT leadership team. Work closely with stakeholder teams to determine c

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Embedded Finance team is responsible for a diverse range of products, all with the united goal of building a financial operating system integrated into Toast merchants’ daily operations, that delivers unparalleled cash control, capital access, and financial intelligence, powered by an always-on AI finance team. We’re looking for a Senior Product Manager to bring that mission to life for operators. You’ll own the Financial Products page and the Finance tab in the Toast Now app , the shared spaces where our Embedded Finance products come together to form one financial operating system. You’ll work across Embedded Finance product teams to set best practices for how products show up in these spaces, and to make sure they deliver the key jobs-to-be-done across cash control, capital access, and financial intelligence. This is an end-to-end owner role: strategy, roadmap, experimentation, execution, and accountability for measurable business outcomes. Expect to run a lot of experiments. A day in the life (Responsibilities) Own the strategy, roadmap, and performance of the Financial Products page and the Finance tab in Toast Now, including how operators discover, evaluate, and engage with financial products. Define the key jobs-to-be-done these shared spaces must serve (e.g., understanding cash position, accessing funds, discovering the right product, acting on insights) and turn them into prioritized roadmaps that move KPIs. Translate our vision and mission into the customer experience, so that cash control, capital access, and financial intelligence feel like one connected system rather than separate products. Partner with product teams across Embedded Finance to establish and enforce best practices, such as design patterns, content standards, entry points, and measurement,

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative, passionate, and self-motivated, we want to hear from you! We are looking for an experienced networking software engineer. An awesome candidate is highly technical who is also comfortable with dealing with enterprise customers. You will join a team of Solution Engineers focused on the Mellanox Networking, DGX Platforms, Container Orchestrators, Deep Learning containers, and other Enterprise related system software. SW Solution Engineers spend approximately 50% of their time helping customers with their most complex problems and 50% of their time doing R&D related work. This individual should have proven grasp of datacenter and networking technologies, to provide comprehensive solutions for complex installations, maintenance, or operations for a broad scope of leading-edge networking products. What you'll be doing: Take ownership and drive customer issues with Ethernet or InfiniBand network adapter/DPU deployments from inception to resolution. Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including but not limited to Networking products. Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with NVIDIA Networking products. Bring independent analysis, communication, and problem-solving to customer experience. Collaborate with engineering to document, recreate and solve issues. What we need to see: BSc in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience). 8+ years system software developm

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Sydney / Brisbane / Melbourne About the Department The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine — winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecy

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Melbourne About the Role The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine — winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle. The s

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Adelaide About the Role The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine — winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle. The system i

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Sydney About the Role The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine — winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle. The system is

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview Want to build products that sit at the heart of how money moves? We’re looking for a Senior Software Engineer to help build and scale the technology powering Breeze. This is a hands-on role with real ownership. You’ll tackle complex engineering challenges, ship products customers rely on every day, and help shape technical decisions as we scale. You’ll work across the stack, partner closely with Product and Design, and have plenty of white space to improve how we build. We’re looking for an engineer who combines strong technical judgment with a product mindset. Someone who moves fast, cares deeply about quality, and gets excited about turning complex payments problems into simple, reliable experiences. If you want to build, not just maintain, and have a meaningful impact on both our product and engineering culture, we’d love to meet you. What You’ll Do Build and scale the core payment systems that power Breeze, with a focus on reliability, security, and performance Ship high-quality customer experiences using React.js and modern serverless infrastructure Own meaningful featur

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview Want to build products that sit at the heart of how money moves? We’re looking for a Senior Software Engineer to help build and scale the technology powering Breeze. As our first senior engineer in our New York City office, you will be hands-on role with real ownership. You’ll tackle complex engineering challenges, ship products customers rely on every day, and help shape technical decisions as we scale. You’ll work across the stack, partner closely with Product and Design, and have plenty of white space to improve how we build. We’re looking for an engineer who combines strong technical judgment with a product mindset. Someone who moves fast, cares deeply about quality, and gets excited about turning complex payments problems into simple, reliable experiences. If you want to build, not just maintain, and have a meaningful impact on both our product and engineering culture, we’d love to meet you. What You’ll Do Build and scale the core payment systems that power Breeze, with a focus on reliability, security, and performance Ship high-quality customer experiences using React.j

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As a Senior Full Stack Software Engineer , you will be a core technical driver for Robinhood’s global expansion initiatives. You will bridge high-performance frontend interfaces with resilient backend distributed systems, architecting and delivering localized customer experiences—from multi-currency funding and international onboarding to regional asset t

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As a Senior Full Stack Software Engineer , you will be a core technical driver for Robinhood’s global expansion initiatives. You will bridge high-performance frontend interfaces with resilient backend distributed systems, architecting and delivering localized customer experiences—from multi-currency funding and international onboarding to regional asset t

Toast is driven by building the all-in-one platform that helps restaurants operate, grow, and delight their guests. As we continue to expand globally and evolve our platform, we are looking for experienced finance leaders who thrive in fast-paced environments and enjoy partnering across the business to solve complex problems. Toast is seeking a Senior Director of Revenue Accounting to lead our global revenue accounting organization. Reporting to the CAO, this leader will be responsible for the integrity of Toast's revenue accounting, ensuring accurate financial reporting, strong internal controls, and compliance with U.S. GAAP and SEC reporting requirements. This role is highly cross-functional and requires a leader who can translate complex accounting requirements into scalable business processes while partnering closely with Product, Engineering, Sales, Legal, FP&A, Internal Audit, and external auditors. The ideal candidate combines deep technical accounting expertise with operational leadership, exceptional communication skills, and the ability to influence across a rapidly evolving organization. While this role sits within Finance, success requires a customer-first mindset. This leader understands that accounting decisions, business processes, and system design ultimately impact the experience of Toast's restaurant customers. They proactively partner across the organization to develop solutions that balance accounting integrity, operational scalability, and an exceptional customer experience. This position owns revenue accounting globally, including period-end close, financial reporting, controls, and accounting support for new products and business initiatives. A day in the life (Responsibilities) Lead the global Revenue Accounting organization, developing a high performing team that delivers accurate, timely, and scalable financial reporting. Own the accounting for all revenue streams, ensuring compliance with ASC 606 and other applicable accounting guidan

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Senior Backend Engineer on Gong’s Agentic team, you will build and operate production-grade AI agents that interact directly with Gong’s customers. You will design and implement the backend systems that enable these agents to understand customer requests, reason over context and data, interact with tools and APIs, and take meaningful actions on behalf of customers. This is a new, high-impact team focused on building customer-facing agentic product experiences. You’ll work extensively in the agentic AI space, designing and building AI-powered applications that communicate with customers and solve real-world problems. The systems you build will combine LLMs, agents, tools, APIs, business logic, and Gong’s data to deliver useful and reliable customer experiences at scale. You’ll Own: Customer-Facing Agent Development: Designing, bui

Senior Software Developers collaborate with Business and Quality Analysts, Designers, Project Managers and more to design software solutions that will create meaningful change for our clients. They listen thoughtfully to understand the context of a business problem and write clean and iterative code to deliver a powerful end result whilst consistently advocating for better engineering practices. By balancing strong opinions with a willingness to find the right answer, Senior Software Developers bring integrity to technology, ensuring all voices are heard. For a team to thrive, it needs collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an aspirational tech vision and acting as mentors for more junior-level consultants. You will leverage deep technical knowledge to solve complex business problems and proactively assess your team’s health, code quality and nonfunctional requirements. Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or PR of Singapore. Job responsibilities You will learn and adopt best practices like writing clean and reusable code using TDD, pair programming and design patterns You will use and advocate for continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible You will work in collaborative, value-driven teams to build innovative customer experiences for our clients You will create large-scale distributed systems out of microservices You will collaborate with a variety of teammates to build features, design concepts and interactive prototypes and ensure best practices and UX specifications are embedded along the way. You will apply the latest technology thinking from our Technology Radar to solve client problems You will efficiently utilize DevSecOps tools and practices to build an

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Canberra, ACT Australia (preferred) About the Role The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine — winning, deploying, adopting, expanding, and scaling platform commitments across the full