Customer Experience Systems Senior Associate Jobs

Sales - Pranaam role is responsible to drive the growth and excellence of Pranaam Services at a large airportby achieving revenue targets through strategic partnerships and business development initiatives. The role aims to ensure an exceptional customer experience by managing service delivery, optimizing operations, and maintaining quality standards. Additionally, the role is responsible for building strong stakeholder relationships, ensuring compliance, handling crises efficiently, and fostering team development to uphold a culture of continuous improvement and service excellence. Source: Adani Group | Job ID: 47724

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. Account Strategy Lead technical discovery sessions to uncover customer challenges, understand pain points, and determine where Postman can provide the most value. Build and nurture strong relationships with technical leaders and decision-makers. Provide guidance on best practices for leveraging Postman effectively throughout the entire API lifecycle. Collaborate with customers to set clear success criteria, design and deliver tailored proofs of concept, and bring those goals to life through engaging demos, workshops, and hands-on sessions that highlight Postman’s strengths. Work closely with Sales, Product, and Customer Success teams to ensure alignment across plans and execution, driving outcomes that support customer goals. Customer and Industry Insights Maintain a deep understanding of Postman’s capabilities, the API ecosystem, and industry trends (e.g., AI in API design, DevOps, and API security). Collect and share customer insights with Product and Engineering teams to influence roadmap decisions and enhance overall customer experience. Marketing and Evangelism Represent Postman at industry events, conferences, and webinars. C

P-1011 Job Location: San Francisco Bay Area, CA As a Sr. Staff Technical Solutions Engineer and tech subject matter expert, you will partner closely with our Field and Engineering teams to deliver high-touch specialized support and tailored technical solutions for Databricks' largest and most strategic customers in the Digital Native Business (DNB) segment. In this customer-facing role, you will leverage your technical expertise in Apache Spark™ and other data technologies to triage and resolve complex product issues and unblock our customers’ most critical technical challenges. The Impact You Will Have Perform advanced Troubleshooting and Root Cause Analysis to resolve performance and reliability issues in Spark, SQL, Delta, Streaming, and Databricks runtime features using tools like Spark UI metrics, Mosaic AI Model Service, DAGs, and event logs. Discover requirements for continuous monitoring to detect early performance issues working with R&D and NOC teams to optimize the DNB customer environments. Build Rapid POCs, Test/Deploy/Monitor the solutions built by Databricks Engineering to address customer challenges and showcase advanced Spark/ML/AI runtime capabilities aligned with their business goals. Develop comprehensive playbooks and maintain a knowledge base of common issues and solutions for Spark, ML, and AI workflows. Train customer engineering and business teams on best practices in performance tuning, debugging, and effectively leveraging Databricks Features. Pilot new best practices processes/ programs, champion process improvements, and collaborate with cross-functional teams to enhance the customer experience. Advocate for customers in business review meetings and maintain close relationships as a trusted advisor and primary technical point of contact. Collaborate onsite with Field Engineering, Sales, and Product teams during customer engagements and technical presentations to provide rapid solutions to production-impacting issues

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Position Overview

The Executive Digital Concierge Services is responsible for delivering high-quality efficient and professional concierge support to members through digital channels primarily phone and email. This role focuses on accurate execution of member requests adherence to service standards and ensuring a seamless and positive customer experience. Address: 509/510, 5th floor Topiwala Centre, Off SV Road, Goregaon (West),Mumbai Facility: SBS Services Digital Concierge Qualification: Graduate Experience: 1 - 5 years Preferred Gender: FEMALE Source: Sodexo India | Job Code: IJP570999

Planner Print Commercial Description - Job Summary This role is responsible for managing a broad range of moderately complex supply chain processes for a large global business unit. The role enhances current business processes and performance metrics by leading regional and global business unit planning teams, and identifies opportunities to streamline and optimize operational processes. The role contributes to special projects and communicates requirements to the global business unit planning teams. Responsibilities Own end‑to‑end service parts demand planning across the full-service lifecycle, applying appropriate quantitative forecasting methods by part behavior, lifecycle stage, and variability. Analyze large historical datasets to identify demand patterns, structural shifts, and root causes, translating insights into actionable forecast, stocking, and lifecycle decisions. Lead forecast accuracy and bias analysis, identify systemic root causes, and implement corrective actions that measurably improve forecast performance and customer fill rate. Define and optimize multi‑echelon inventory policies across a complex service network to balance customer experience, availability, and total inventory cost. Evaluate current and forward‑looking inventory positions, taking decisive action to mitigate shortages, excess, and obsolescence risk. Apply multi‑echelon inventory optimization principles to drive data‑backed inventory decisions across DCs, RDCs, and forward stocking locations. Monitor and manage Excess & Obsolescence (E&O) trends, developing mitigation strategies and driving execution to reduce financial exposure. Optimize sourcing and repair strategies, balancing repair, reuse, and new buy decisions to improve inventory health and cost efficiency. Manage network replenishment,

We’re looking for a driven and strategic Emerging Enterprise Account Executive to join our Emerging Enterprise sales team . In this role, you’ll deepen connections with key decision-makers, understand their evolving needs, and craft tailored, value-driven strategies to fuel customer success and unlock new growth opportunities . As a trusted partner to clients and a critical contributor to our business, you will sharpen your sales expertise while making a meaningful impact across the organization . This role is based in our San Francisco office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Drive revenue growth by expanding existing customer accounts through up-selling, cross-selling, and executing strong commercial strategies. Own the full sales cycle from prospecting and qualification to negotiation and closing for complex deals with multiple stakeholders. Leverage negotiation skills and data-driven insights to secure win-win strategic partnerships. Define territory and account strategies that enable sales velocity in partnership with Sales Engineers, Sales Development Reps, Customer Success Managers, Professional Services, and Executive Sponsors. Establish trust with C-level executives, IT decision-makers, and key stakeholders to align solutions with their strategic goals and expand usage across new teams. Develop a deep understanding of customer goals to uncover new use cases and drive incremental revenue. Collaborate cross-functionally with marketing, product, and customer success teams to deliver a seamless customer experience and ensure successful adoption. Focus on value delivery to ensure customers realize measurable

About Clutch At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve. Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we’re looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates. We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca , customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery—all from the comfort of their homes. Founded in 2016 and headquartered in Toronto, Clutch services Alberta, British Columbia, Nova Scotia, New Brunswick, Newfoundland, Ontario, Prince Edward Island, and Saskatchewan. We are backed by world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital, and Azure Capital Partners. About the Role We are seeking a Vehicle Inspector to join our vehicle operations team. In this role, you will inspect and process incoming vehicles, ensuring each car meets Clutch’s high standards before it enters reconditioning or sales. You will document vehicle condition, identify issues, and coordinate with internal teams to maintain a smooth workflow. What You’ll Do: Inspect incoming vehicles for damage, cleanliness, and mechanical issues. Identify and report problems that fall outside Clutch’s quality standards. Move, start, and park cars around the lot safely and efficiently. Track inspection results using checklists and digital tools. Collaborate with reconditioning, detailing, and mechanical teams to prioritize vehicle flow. Perform basic troubleshooting for minor vehicle issues. Keep work areas

About Clutch At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve. Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we’re looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates. We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery—all from the comfort of their homes. Founded in 2016 and headquartered in Toronto, Clutch services Alberta, British Columbia, Nova Scotia, New Brunswick, Newfoundland, Ontario, Prince Edward Island, and Saskatchewan. We are backed by world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital, and Azure Capital Partners. About the Role As the Lead, Lot Attendent you will be the ground-floor coordinator of vehicle movement across our Halifax operations. You will oversee high-volume vehicle flow between our Halifax and OPENLANE storage locations , ensuring incoming units, service vehicles, and outbound deliveries are staged, parked, and moved efficiently without gridlock or delays. You will lead a team of attendants in an active, outdoor, fast-moving environment where precision, speed, and spatial awareness are essential. This role is ideal for someone who thrives in organized chaos, has strong logistical instincts, and can maintain control in high-pressure, high-volume conditions. Oversee end-to-end vehicle movement across intake, staging, service, and delivery zones Coordinate vehicle flow between the Halifax and OPE

In Office- Orlando, FL 32806 & Doral, FL 33172 EOLA Power is Florida’s #1 independent provider of critical UPS service and maintenance. We’re looking for a driven Inside Sales Representative (SDR) to help us connect with new customers and set qualified meetings for our outside sales team. If you’re energetic, love talking to people, and enjoy hitting goals, this is a great opportunity to build your career in B2B sales with a company that’s powering the future of critical infrastructure. What You’ll Do Make ~150 outbound calls per day to prospects and existing customers. Set meetings for our outside sales team and help move deals forward. Reconnect with past clients for service check-ins and renewal opportunities. Maintain detailed documentation within CRM, managing various sales opportunities and tracking customer interactions. Collaborate with outside sales and operations to ensure a great customer experience. What We’re Looking For Strong communication and phone skills: confident, clear, and personable. Organized and goal-driven with a positive attitude. Comfortable in a high-volume outbound environment. Bachelor’s degree or equivalent experience preferred. Bonus: Background in technical, industrial, or B2B sales. Why Join EOLA Power? Base salary + commission & bonuses for hitting targets. Training, mentorship, and room to grow your career. Collaborative team environment with strong leadership support. Health, Dental, Vision, 401(k) with match, and PTO. Be part of a company that keeps hospitals, data centers, and businesses running. Named to the Inc. 5000 in 2025 and 2026 and certified as a Great Place To Work® both years. In our most recent Great Place To Work® employee survey, 100% of respondents said EOLA Power is a great place to work, compared with 57% at a typical U.S. company.

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: The Services Architect is an advanced individual contributor within the Services Architecture team, contributing to the technical direction, quality, and delivery of content across the Professional Services Portfolio. Operating with a high degree of autonomy while aligning with the overarching portfolio strategy, this role leads the design and execution of net-new consulting service offerings, courses, and enablement programs, and helps establish standards for the broader team. In this position, the architect provides technical guidance across team projects, handles content and offering escalations, and actively mentors Associate Services Architects. Working in close collaboration with portfolio leadership, the role supports offering strategy and product roadmap alignment, while periodically teaching customer classes or delivering service engagements to ensure content remains grounded in real-world customer experience. Your Opportunity: Strategy & Portfolio Leadership Portfolio Direction: Shape the Professional Services Portfolio by identifying gaps and opportunities and proposing

The Opportunity As a Technical Account Manager, you will serve as the primary technical advisor for a portfolio of strategic enterprise customers in Mexico. You will build trusted relationships, help customers improve how they gain value from their Adobe investments, and maintain an outstanding customer experience throughout the engagement. This role offers the opportunity to collaborate with world-class technical teams and senior leaders. It involves translating customers’ business priorities into clear technical strategies, operational plans, and measurable outcomes. You will proactively identify risks, uncover optimization opportunities, and orchestrate the appropriate Adobe resources to help customers achieve their long-term goals. Responsibilities Serve as the primary technical advisor and point of coordination for a portfolio of strategic enterprise customers Build and maintain trusted relationships with practitioners, technical leaders, managers, directors, and C-level executives Translate complex business objectives into actionable technical strategies, success plans, and operational priorities Proactively identify customer needs, technical risks, and opportunities for optimization, adoption, and long-term improvement Orchestrate the resolution of complex technical issues by coordinating across Adobe Engineering, TechOps, Managed Services, Support, Product, and other internal teams Establish clear expectations and maintain consistent communication through regular checkpoints, status reviews, governance meetings, and planning sessions. Conduct in-depth assessments of customers’ technical environments to identify architectural risks, performance concerns, integration challenges, and opportunities for improvement Provide strategic advice on implementation approaches, technical guidelines, scalability, performan

About Clutch At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve. Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we’re looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates. We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca , customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery—all from the comfort of their homes. Founded in 2016 and headquartered in Toronto, Clutch services Alberta, British Columbia, Nova Scotia, New Brunswick, Newfoundland, Ontario, Prince Edward Island, and Saskatchewan. We are backed by world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital, and Azure Capital Partners. About the Role We are seeking a Vehicle Inspector to join our vehicle operations team. In this role, you will inspect and process incoming vehicles, ensuring each car meets Clutch’s high standards before it enters reconditioning or sales. You will document vehicle condition, identify issues, and coordinate with internal teams to maintain a smooth workflow. What You’ll Do: Inspect incoming vehicles for damage, cleanliness, and mechanical issues. Identify and report problems that fall outside Clutch’s quality standards. Move, start, and park cars around the lot safely and efficiently. Track inspection results using checklists and digital tools. Collaborate with reconditioning, detailing, and mechanical teams to prioritize vehicle flow. Perform basic troubleshooting for minor vehicle issues. Keep work areas

About the Team At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together — as individuals and as a team. We are seeking a strategic and highly experienced Marketing Communications Professional to lead our brand, content, and communication efforts across the CEE region. In this role, you will define the brand strategy and orchestrate the execution of the annual marketing calendar, ensuring a consistent and impactful message across all channels. Acting as a central link between cross-functional teams and external agencies, you will leverage market opportunities and data-driven insights to elevate the customer experience and drive business growth in an international setting. Responsibilities Responsible for brand marketing, content creation, and communication efforts within CEE region. Support setting the brand strategy and own the execution of the annual marketing calendar for defined markets and categories. Analyze competitors and industry best practices on brand marketing efforts and content creation. Work closely with creative, media, and event agencies, as well as other third parties, to develop & lead projects and campaigns end to end. Proactively explore and utilize market opportunities for the benefit of the brand. Work closely with all relevant marketing teams (media, digital, influencer, CRM, creative) to ensure consistency of the brand message in every channel. Help set the style, tone, and language of content by analyzing existing data and watching regional competitors. Guard the localization practices across comms channels, support & audit locally relevant content creation. Expected Qualifications Bac

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: Life Insurance Sales at Policygenius... Tired of cold calling and building a book of business before applying your insurance subject matter expertise? Our Remote Life Insurance Sales Associate role is on the front lines of the Policygenius customer experience: managing all inbound leads via phone for prospective life insurance customers, and ensuring they get the coverage they need (and feel good about the process) all while working remotely! Our sales team thrives on collaboration, creative competitions, and thoughtful communication with customers as we drive a positive, tech-enhanced experience in an industry typically known for being old-school and paper-based. With high earnings potential for our top performers and an incredibly collaborative environment, this team is perfect for someone who is competitive but eager to have a supportive team around them. USA - Remote Individuals who reside in Alaska, California, Colorado, Montana, New York, Nevada, and Rhode Island are not eligible for this remote role. WHAT YOU’LL DO: Serve as the first point of contact for prospective customers via the phone Demystify the industry jargon and make life insurance easy to understand Use a consultative sales approach to guide customers through the application process Work closely with sales teammates to solve complex