Customer Integration Engineer Jobs

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Enterprise Support Engineer (ESE) serves as a primary escalation point for customers experiencing advanced technical issues, in addition to acting as an initial point of entry for customers and partners that have elected Premium Support or are strategically valuable to Jamf. The ESE demonstrates proficiency in concepts and practices involving device management and security. The ESE works closely with the Enterprise Customer Success Manager to ensure a successful deployment. The ESE is responsible for supporting and troubleshooting issues with the installation, performance, and integration of Jamf products and supporting technologies. The ESE serves as a point of contact for all technical inquiries and escalations. This role is hybrid in India . We are only able to accept applications for those based in India or have sponsorship to live and work in India. We are looking for a candidate who wants to work hybrid from the Bangalore office half of the week. What you can expect to do in this role: Serve as the primary point of contact for Premium Support customers experiencing technical issues. Handle customer inquiries related to product performance, configurations, custom setups, and integrations. Diagnose and resolve issues across the full suite of Jamf and periphery products. Use logs, debugging tools, and root cause ana

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software. The Finance Systems team engineers and operates the platforms that support financial operations, including ERP, procurement, billing, and compliance. We work across configuration, extensibility, and integration to ensure systems are scalable, auditable, and resilient, treating code, configurations, and controls with the same rigor as software. As a Senior Software Engineer I (Finance Systems), you will lead the design, build, and operation of systems and workflows that directly support business execution at scale. You will own complex technical initiatives, partner with Product Managers and stakeholders on technical roadmaps, and mentor junior engineers. You will report into a Manager, Enterprise Systems, and can be based in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Systems Architecture & Optimization: Engineer and lead the end-to-end lifecycle—analysis, prioritization, and tec

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Engineer at DevRev, you will work closely with our post-sales Customer Experience team to help customers unlock value through AI. You will design and deploy intelligent agents, automated workflows, and integrations that transform how customers operate — connecting DevRev to their broader ecosystem and putting AI to work across

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are seeking a detail-oriented and driven Software Engineer to join our growing engineering team. This is an excellent opportunity to contribute to enterprise-grade automation software in a dynamic, fast-paced environment. You’ll work across the full development stack, including backend systems, integration layers, and web-based user interfaces, while gaining hands-on experience with file transfer protocols, cloud services, and enterprise software best practices. Develop and maintain backend components and services using C++ and Java Integrate systems using RESTful APIs and handle data exchange with JSON and XML Build and enhance web-based user interfaces using JavaScript, JQuery, and related front-end tools. Contribute to secure, reliable implementation of file transfer protocols including SFTP, FTPS, HTTP/S, FTP/S. Design and implement automated unit and integration tests in a “shift-left” testing environment. Collabor

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. What You'll Do: Customer-facing: 30% working directly with customers. Coding & Integration: 70-80% hands-on technical implementation Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent ac

SIXGEN’s mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. Position: Software Engineer Job Type: Full Time Location: Onsite, Ft-Meade, MD Clearance Requirements: TS/SCI w/ Poly Travel: None ABOUT THE TEAM SIXGEN supports missions by serving government and commercial organizations as they overcome global cybersecurity challenges. In this position, you’ll provide meaningful support to our customer’s missions and operations. You’ll work alongside a team of highly skilled operators who are dedicated to using innovative processes, tools, and techniques to get things done. WHAT YOU’LL DO Design, develop, test, and deploy software applications and systems in support of government and customer missions. Collaborate with systems engineers, analysts, and end users to understand technical requirements and translate them into software solutions. Write clean, efficient, and maintainable code using modern programming languages and development practices. Support integration, debugging, and testing activities in both lab and operational environments. Ensure software meets security, performance, and reliability standards, in compliance with government policies and frameworks. REQUIRED QUALIFICATIONS US Citizen with the ability to obtain a US Government Security clearance up to the Secret or TS level Proficiency in one or more programming languages such as Python, C++, Java, or C. Experience developing software in Linux-based environments. Familiarity with secure coding practices and software lifecycle principles. Strong problem-solving skills and the ability to work independently or as part of a collaborative team. Experience supporting DoD, IC, o

Zoox is developing state-of-the-art autonomous vehicle software for our purpose-built vehicle. We believe that developing the end-to-end product will get us to market faster and result in a superior customer experience. The Developer Experience team at Zoox is dedicated to improving the process of developing autonomy software, services, and applications. We define and enforce the best practices for engineering across the company. Our approach involves using established programming languages, and tools and, when necessary, developing our own. We're leveraging Large Language Models (LLMs) to improve development velocity and streamline engineering workflows. We're looking for an engineer with firsthand experience as a full-stack developer, who knows the engineering challenges at scale and feels comfortable designing and implementing solutions to address them. In this role, you will: Architect and implement LLM-powered solutions using frontier models like Claude, Gemini, GPT. Build tools that leverage AI and improve engineer productivity by 10x through intelligent code assistance, automated code review, and improving zoox’s operational efficiency. Develop systems to automate mundane development tasks like boilerplate generation, test creation, and code refactoring. Create intelligent workflows that leverage LLMs for bug detection, security vulnerability assessment, and code optimization. Bridge the divide between developers' needs and infrastructure solutions while establishing best practices for responsible AI integration in our development pipeline. Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related field with 7+ years of industry experience. Solid experience as a full-stack or backend developer, showcasing a deep understanding of system design, data structures, and algorithms. Fluency in at least one of the following languages: Python or C++. Exper

The Behavior Capabilities opportunity falls within the Fail Operational Planning team at Zoox. This team works to ensure that the robot continues to operate effectively, even in the presence of minor compartmentalized failures or degraded capabilities. The focus of the team includes developing behavioral and motion planning algorithms to improve trip progress, vehicle uptime metrics, and correspondingly a better customer experience. This is a cutting-edge problem which requires teamwork and collaboration across a diverse group of experts including Planner, Perception, Prediction, Hardware, and more. On this team, you will contribute to the next generation of algorithmic advancements to expand our robot’s ability to drive in some of the most complex scenarios. We are looking for an engineer who is excited to understand the interdependencies within the driving stack and takes ownership of their projects and has a holistic product focused approach towards development. Responsibilities Create principled algorithmic improvements to specific areas of driving behavior and implement those changes in our code base. Collaborate cross-functionally to develop strategies and intelligent behaviors to mitigate the performance degradation under various failure modes of the system. Architect and implement scalable solutions ensuring seamless integration with the rest of the driving stack. Partner with validation teams to define and execute tests for developed algorithms. Qualifications Master's degree in Computer Science or related field Fluency in C++ Extensive experience with programming and algorithm design Understanding of vehicle kinematics 4+ years of experience in a related field Bonus Qualifications PhD in Computer Science, Electrical Engineering, Mechanical Engineering, or related field Experience shipping products to market (commercial robotics, drones, consumer devices etc.

Join us at Zoox, where cutting-edge technology meets the open road. We are revolutionizing transportation and shaping the future of mobility, and as the leader of the Product Software organization, you’ll be at the forefront of our mission to redefine the way we live and travel. We’re seeking a dynamic and visionary leader to lead the development of our ride-hailing service, overseeing the software teams building our ride-hailing app, fleet management backend, operational tools, and in-vehicle experience. Your expertise in software development, iterative product strategy, and team leadership will be essential as we build and scale a world-class customer experience. In this role, you will: Strategic Vision: Develop and execute a comprehensive product strategy for our ride-hailing platform, ensuring alignment with Zoox’s overarching goals and the evolving demands of the market. Product Development: Lead the end-to-end development of the ride-hailing ecosystem, including the user-facing app, backend fleet management systems, operational tools for dispatch and fleet monitoring, and the in-vehicle user experience. Drive adoption of best software engineering and infrastructure automation practices to increase efficiency and streamline development processes. Cross-functional collaboration: Work closely with teams across engineering, product management, marketing, and fleet operations to ensure seamless integration and alignment on product objectives and deliverables. Leadership and Team Building: Attract, hire, and inspire a world-class engineering team, fostering a culture of innovation, collaboration, and excellence. Customer-Centric Approach: Advocate for the customer at every stage of product development, ensuring the ride hailing experience meets and exceeds user expectations. Define and monitor key metrics to track the success of the product, driving continuous improvement through data-driven insights. Qualifications <

The Behavior Capabilities opportunity falls within the Fail Operational Planning team at Zoox. This team works to ensure that the robot continues to operate effectively, even in the presence of minor compartmentalized failures or degraded capabilities. The focus of the team includes developing behavioral and motion planning algorithms to improve trip progress, vehicle uptime metrics, and correspondingly a better customer experience. This is a cutting-edge problem which requires teamwork and collaboration across a diverse group of experts including Planner, Perception, Prediction, Hardware, and more. On this team, you will contribute to the next generation of algorithmic advancements to expand our robot’s ability to drive in some of the most complex scenarios. We are looking for an engineer who is excited to understand the interdependencies within the driving stack and takes ownership of their projects and has a holistic product focused approach towards development. In this role, you will: Create principled algorithmic improvements to specific areas of driving behavior and implement those changes in our code base. Collaborate cross-functionally to develop strategies and intelligent behaviors to mitigate the performance degradation under various failure modes of the system. Architect and implement scalable solutions ensuring seamless integration with the rest of the driving stack. Partner with validation teams to define and execute tests for developed algorithms. Qualifications: Master's degree in Computer Science or related field and 9+ years of experience Fluency in C++ Extensive experience with programming and algorithm design Understanding of vehicle kinematics Bonus Qualifications PhD in Computer Science, Electrical Engineering, Mechanical Engineering, or related field Experience shipping products to market (commercial robotics, drones, consumer devices etc.) Demon

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Software Engineers (FDSEs) understand our customers’ greatest pain points and design end-to-end solutions to address them. FDSEs solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles. FDSEs deploy ground breaking technical solutions to solve our customers’ hardest problems. Projects often start with a nebulous question like “Why are we losing customers?” or “How can we more effectively identify instances of money laundering?” FDSEs lead the way in developing a solution, from high-level system design and prototyping to application development and data integration. As an FDSE, you leverage everything around you: Palantir products, open source technologies, and anything you and your team can build to drive real impact. You work with customers around the globe, where you gain rare insight into the world’s most important industries and institutions. We help our customers detect insider trading, improve disaster relief, fight healthcare fraud, and more. Each mission presents different challenges, from the regulatory environment to the nature of the data to the user population. You will work to accommodate all aspects of an environment to drive real technical outcomes for our customers. Core Responsibilities FDSEs responsibilities look similar to those of a startup CTO: you’ll work in small teams and own end-to-end execution of high stakes projects. A day might span discussing architecture with fellow engineers, wrangling massive-scale data, coding a custom web app, speaking with customer executives, or establishing strategy for your team. Do you aspire to

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Software Development Engineer to join our team. This is a Hybrid role, reporting to the Director, Software Development Engineering ZIdentity team in the Identity and Access Management department. Identity is the new security perimeter. Come help manage digital risk by applying security through identity integration and controls. You will be responsible for the design and development of enterprise-grade Identity Management Products for Zscaler, leveraging your deep expertise in IAM and public cloud environments to drive hands-on development and provide technical leadership. What you’ll do (Role Expectations) Practice technical leadership in the design, development, and optimization of the Identity platform, focusing on strategy for cost-effective product growth and expansion Spearhead the technical roadmap for the Kubernetes platform, architecting centralized identity and access management

Electronic & Electrical System Design Engineer (Associate or Mid-Level) Company: The Boeing Company The Boeing Test and Evaluation (BT&E) organization is seeking an Electronic & Electrical System Design Engineer for the B-1 Bomber Avionics Integrated Support Facility (AISF) at Tinker Air Force Base, OK . The AISF Laboratory Operations Team is responsible for maintaining, configuring, and upgrading avionics hardware and special test equipment used to support development and testing of operational flight software. Other areas of responsibility include engineering and hardware sustainment that extends to multiple air force bases and labs across the United States. The AISF lab team plays a key role supporting the B-1 platform requirements in areas of avionics and weapons integration, by making changes in the lab first to ensure the software and hardware design are ready prior to ground and flight test. This engineering position is part of a small highly collaborative design team working multiple lab changes to satisfy customer requirements and ultimately the airmen who use the weapon system. This position is part of the Laboratory Operations team, comprising engineers, technicians, and cybersecurity professionals. BT&E is currently hiring for a broad range of experience levels including Associate or Mid-Level Electronic & Electrical System Design Engineers. Travel: This position will require occasional domestic travel up to 10% to support program objectives. Position Responsibilities: Design lab changes for new test articles and integration that support platform upgrades Design lab changes to existing systems to reso