Customer Onboarding Officer Jobs

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Risk Analyst, Direct Customer Onboarding Adyen is looking for a hands-on CDD Risk Analyst to join our Direct Customer Onboarding team and contribute to the growth and scaling of our customer base in North America. In this role, you will perform necessary enhanced due diligence, including reviewing KYC documentation and assessing potential anti-money laundering risks, to protect Adyen and our customers. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our customers and understanding of them remain up-to-date and compliant. You are expected to be very detail-oriented, take a risk-based approach, and have the ability to think critically with scalability always in mind, all while maintaining a high caliber work product. What you will do Execute upon Know-Your-Customer (KYC), Customer Due Diligence (CDD) procedures and Enhanced Due Diligence (EDD). Collect and analyze customer information whilst documenting material changes to their organizational structures, legal entity(ies) and policies. Perform KYC checks on our merchants, collect and verify relevant documentation and iterate on the process flow. Guide our merchants and be the first point of contact for every account onboarding. Be an internal product advocate, drive process improvements and feedback o

About the Role As our Digital Trust and Resilience Engineer, you will lead and perform technology risk assessment and security compliance activities central to our global operations. You will coordinate annual IT internal and external audit programs, including ISO and SOC 2 certifications across our key markets. These certifications are critical to accelerating customer onboarding and streamlining annual regulatory audits worldwide. You will also run mandatory employee security awareness training globally, and drive the automation of evidence collection to improve efficiency. In this role, you will identify compliance gaps, support remediations, and provide technical guidance across all business units. AI is fundamental to how we work. In this position, you will help us build AI automations, workflows, and agents to boost the efficiency of Digital Trust & Resilience operations. You do not need to be an AI researcher. You just need to understand compliance risks and have a drive to learn and apply AI tools. Responsibilities: Coordinate and perform annual IT internal audits and external audits for ISO and SOC 2 certifications across global markets, ensuring certifications are maintained to support customer and partner onboarding and regulatory audit readiness Run global, regulator-mandated employee security awareness and compliance training campaigns, including tracking, reporting, and continuous improvement Automate evidence collection and compliance workflows to drive efficiency gains and scale operations in response to growing regulatory demands Participate in internal security and privacy assessments, external audits, compliance certifications, and risk management activities Provide complete and accurate responses to internal and third-party enquiries on security compliance Perform periodic technical, organizational, and third-party risk and control assessments, and manage remediation activities to complet

About the Role As our Digital Trust and Resilience Specialist you will lead and perform technology risk assessment and security compliance activities central to our global operations. You will coordinate annual IT internal and external audit programs, including ISO and SOC 2 certifications across our key markets. These certifications are critical to accelerating customer onboarding and streamlining annual regulatory audits worldwide. You will also run mandatory employee security awareness training globally, and drive the automation of evidence collection to improve efficiency. In this role, you will identify compliance gaps, support remediations, and provide technical guidance across all business units. AI is fundamental to how we work. In this position, you will help us build AI automations, workflows, and agents to boost the efficiency of Digital Trust & Resilience operations. You do not need to be an AI researcher. You just need to understand compliance risks and have a drive to learn and apply AI tools. Responsibilities: Coordinate and perform annual IT internal audits and external audits for ISO and SOC 2 certifications across global markets, ensuring certifications are maintained to support customer and partner onboarding and regulatory audit readiness Run global, regulator-mandated employee security awareness and compliance training campaigns, including tracking, reporting, and continuous improvement Automate evidence collection and compliance workflows to drive efficiency gains and scale operations in response to growing regulatory demands Participate in internal security and privacy assessments, external audits, compliance certifications, and risk management activities Provide complete and accurate responses to internal and third-party enquiries on security compliance Perform periodic technical, organizational, and third-party risk and control assessments, and manage remediation activities to completi

We’re Hiring Field Relationship Manager (FRM) About NoBroker NoBroker is a technology-driven real estate platform that aims to simplify the property-buying, selling, and renting experience by connecting property owners and customers directly. With a strong presence across major Indian cities, NoBroker provides technology-enabled solutions across the real estate journey. Job Role: Field Relationship Manager (FRM) Location: Bangalore Experience: 6 Months 3 Years Salary: Up to 5 6 LPA Working Days: 6 Days a Week Bike: Mandatory Valid Driving Licence: Mandatory Role Overview As a Field Relationship Manager, you will be responsible for building strong customer relationships, meeting clients in the field, generating business opportunities, and achieving sales targets. The role requires candidates who are comfortable with field travel and have strong communication and interpersonal skills. Key Responsibilities Build and maintain strong relationships with customers. Visit assigned locations to meet clients and provide support. Generate leads and convert them into business opportunities. Explain products/services and address customer queries. Achieve monthly sales and performance targets. Coordinate with internal teams for smooth customer onboarding and issue resolution. Maintain daily visit reports and update customer information. Eligibility & Requirements 6 months to 3 years of experience in Sales, Field Sales, Business Development, Relationship Management, or a similar role. Bike is mandatory for field travel. Valid Driving Licence is mandatory. Bike documents such as RC and Insurance must be available. Good communication and interpersonal skills. Kannada & English are mandatory. Hindi will be an advantage. What We Offer Petrol Allowance: Up to 4,000/month Attractive Performance-Based Incentives Early Promotion: Opportunity for promotion within 6 months based on performance Strong career growth opportunities Interested candidates can apply! Send

Insurance Business Analysia Job Description: • Strong experience in Insurance domain transformation initiatives with exposure to large-scale business change programs. • Strong experience in business analysis, requirement gathering, process consulting, and customer onboarding journeys. • Proven ability to streamline and optimize business processes while working with cross-functional stakeholders and delivery teams. • Strong experience in CRM platforms with moderate knowledge of Salesforce CRM for customer and workflow management. • Proven ability to manage senior stakeholders, facilitate discussions, and drive alignment across business and technology teams. • Strong understanding of transformation delivery lifecycle, operating models, and process improvement methodologies. • HSBC experience and awareness of governance, and ways of working is highly preferred. • Preferred candidates should demonstrate strong communication skills, analytical thinking, and ability to work in fast-paced enterprise environments.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. As a Solution Delivery Consultant in the D&B Taiwan Delivery & Implementation team, your primary focus will be on： 【KEY RESPONSIBILITIES】 【KEY RESPONSIBILITIES】 • Customer Implementation & Solution Delivery (60%-70%) • Lead customer onboarding and implementation projects for D&B APIs, data solutions, and integration products. • Conduct discovery meetings to understand customer business and technical requirements. • Design and document implementation specifications and integration requirements. • Support API configuration, authentication, testing, validation, and deployment activities. • Lead customer workshops, solution reviews, UAT sessions, and go-live activities. • Troubleshoot API integration, mapping, and data quality issues. • Provide post-implementation support and technical consultation when required. • Ensure project deliverables meet customer requirements, contractual obligations, and service-level commitments. Automation & Process Transformation (30%-40%) • Develop automation solutions to improve delivery productivity and customer experience. • Build Python-based utilities, workflow tools, and operational automation frameworks. • Support AI-enabled delivery and process optimization initiatives. • Identify opportunities to standardize and simplify implementation processes. • Contribute to delivery transformation, workflow modernization, and operational excellence progra

Title: Sr. Manager/DGM - Sales Manager About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a result-oriented and customer-focused professional to lead the Customer Success Sales (CS Sales) function for Paytm Money. The role involves driving customer activation and conversion across onboarding and engagement journeys, managing sales operations teams, and improving customer experience through structured calling and process excellence. Responsibilities : Drive conversion and activation across customer onboarding and engagement funnels for various products. Identify and resolve customer journey bottlenecks to improve activation and conversion metrics. Manage and mentor the calling team to improve lead conversion and customer activation metrics. Monitor daily performance metrics and share updated MIS reports with stakeholders. Conduct training sessions and ensure quality assurance (QA) standards for the team. Design and optimize calling processes, customer communication flows, and conversion pitches. Collaborate with product, operations, risk, and business teams to resolve customer journey bottlenecks. Analyze customer objections and rejection patterns to improve conversion strategiesEnsure high levels of customer engagement, responsiveness, and service quality during interactionsTrack team productivity, conversion funnels, and operational KPIs to drive continuous improvementSupport leadership with business updates, operat

The Team + The Role Pendo’s Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services. As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations for long-term success. You will serve as a trusted advisor across implementation, enablement, custom consulting, and Center of Excellence engagements. This is a remote role based in the United States. What this looks like day-to-day Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful business outcomes with Pendo. Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that connect Pendo capabilities to desired outcomes. Product enablement and best practices: Enable customers on the full range of Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably. Custom services delivery: L

Title: Sr. Manager/DGM - Sales Manager About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a result-oriented and customer-focused professional to lead the Customer Success Sales (CS Sales) function for Paytm Money. The role involves driving customer activation and conversion across onboarding and engagement journeys, managing sales operations teams, and improving customer experience through structured calling and process excellence. Responsibilities : Drive conversion and activation across customer onboarding and engagement funnels for various products. Identify and resolve customer journey bottlenecks to improve activation and conversion metrics. Manage and mentor the calling team to improve lead conversion and customer activation metrics. Monitor daily performance metrics and share updated MIS reports with stakeholders. Conduct training sessions and ensure quality assurance (QA) standards for the team. Design and optimize calling processes, customer communication flows, and conversion pitches. Collaborate with product, operations, risk, and business teams to resolve customer journey bottlenecks. Analyze customer objections and rejection patterns to improve conversion strategiesEnsure high levels of customer engagement, responsiveness, and service quality during interactionsTrack team productivity, conversion funnels, and operational KPIs to drive continuous improvementSupport leadership with business updates, operat

RDQ427R275 Location: San Francisco or Seattle At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. More about the team: The Serverless Workspaces team is the engine behind Databricks' shift from a "configure-first" to a "use-now" platform. We are redefining the customer onboarding experience by removing the heavy lifting of cloud infrastructure without complicated networking, storage, and cluster configuration, just instant access to data and AI. Our mission is to deliver "Workspaces in Seconds." We are building the invisible infrastructure that allows any use (not just infrastructure or IT teams) to spin up a fully governed, secure, and compliant Databricks environment instantly. You will own the strategy for this next-generation platform layer, balancing the simplicity of a SaaS experience with the control enterprise customers demand. The impact you will have: Drive the transition to Serverless: You will lead the strategy to unify the journey to onboard to serverless and classic workspaces and drive 10X usage of serverless in the next year Democratize Workspace Creation: You will design and ship flows that allow users to spin up workspaces instantly with little friction while maintaining strict governance guardrails and company policies Redefine the "Getting Started" experience: You will lower the barrier to entry by removing the requirement for customers to

RDQ427R275 Location: San Francisco or Seattle At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. More about the team: The Serverless Workspaces team is the engine behind Databricks' shift from a "configure-first" to a "use-now" platform. We are redefining the customer onboarding experience by removing the heavy lifting of cloud infrastructure without complicated networking, storage, and cluster configuration, just instant access to data and AI. Our mission is to deliver "Workspaces in Seconds." We are building the invisible infrastructure that allows any use (not just infrastructure or IT teams) to spin up a fully governed, secure, and compliant Databricks environment instantly. You will own the strategy for this next-generation platform layer, balancing the simplicity of a SaaS experience with the control enterprise customers demand. The impact you will have: Drive the transition to Serverless: You will lead the strategy to unify the journey to onboard to serverless and classic workspaces and drive 10X usage of serverless in the next year Democratize Workspace Creation: You will design and ship flows that allow users to spin up workspaces instantly with little friction while maintaining strict governance guardrails and company policies Redefine the "Getting Started" experience: You will lower the barrier to entry by removing the requirement for customers to

Scale AI sits at the forefront of enabling machine learning for advanced robotics systems. As an Operations Program Manager focused on data creation for robotics models, you will design and execute the solutions, tools, and processes that power high-quality training data at scale. You’ll ensure precise, timely delivery of datasets that drive perception, manipulation, and autonomous decision-making in robotic platforms. With rapid growth, new customer onboarding, and continual product innovation, we face both strategic questions and hands-on operational challenges—your contributions will be key to solving them. You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results, running pilots, tests, and experiments, then handing over new designs to a team of skilled operators. The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Marketing, Operations, Analytics, and several others) across the company and around the globe. You will: Drive some of our most critical operational processes Improve existing processes and tools globally Collaborate with stakeholders to improve processes for new and existing customers Create an effective feedback loop between the frontline, product, strategy, and customers Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy Ideally you'd have: Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business Experience leading day to

P-925 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Staff Engineer on the User Activation team, you will play a critical role in driving the technical vision, architecture, and execution for horizontal product experiences that accelerate customer adoption and growth. Sitting at the entry point for all Databricks customers, you will help guide a team of ~20 software engineers to create seamless onboarding flows, intuitive workspace experiences, and partner integrations that power Databricks expansion. The impact you'll have: Define and drive the strategy for customer onboarding, workspace experience, account management, and other horizontal product experiences. Partner closely with product management, design, and other engineering teams to build intuitive, scalable, and extensible solutions that drive product-led growth. Lead architectural decisions to ensure performance, reliability, and simplicity across core user flows. Hands-on full-stack software development to create dynamic, user-centric experiences. Drive best practices for engineering excellence, including design reviews, code quality, testing strategies, and performance optimizations. Collaborate cross-functionally with teams developing vertical product experiences (Lakehouse Platform, SQL Warehouse, AI/BI Dashboards) and infrastructure teams to ensure seamless integration and innovation. What we loo

A fast-growing Bangalore-based Robotics Start-up is hiring Sales Associates (B2B Sales) to expand its commercial client network and drive business growth. This is an excellent opportunity for energetic sales professionals who enjoy field sales, client interaction, and achieving targets. Position Details Position: Sales Associate (B2B Sales) Location: Bangalore Job Type: Full-Time Department: Business Development & Sales Key Responsibilities • Identify and approach potential B2B clients in assigned territories. • Present and promote robotic cleaning solutions, including one-time services and AMC plans. • Conduct client meetings, site visits, demonstrations, and requirement assessments. • Generate leads and convert prospects into paying customers. • Build strong relationships with facility managers, business owners, and key decision-makers. • Achieve monthly sales and revenue targets. • Maintain accurate CRM records of leads, meetings, and sales activities. • Coordinate with operations teams for seamless customer onboarding. Eligibility & Skills • 3 5 years of relevant sales experience. • Strong communication, presentation, and negotiation skills. • Fluency in English, Hindi, and Kannada. • Comfortable with field sales, cold calling, and client visits. • Knowledge of B2B sales processes and customer relationship management. • Familiarity with CRM tools and mobile reporting systems. • Two-wheeler mandatory (fuel allowance provided). • Experience in B2B sales, facility management, or related sectors will be an added advantage. Benefits • Attractive salary package with performance-based incentives. • Career growth opportunities into Senior Sales, Manager, and Key Account roles. • Professional training in B2B sales, negotiation, and product pitching. • Opportunity to work with an innovative and rapidly growing Robotics Start-up. How to Apply Interested candidates can send their updated resume along with contact details to: Email: Apply now and become part of the future o

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Corporate New Business Account Executive Opportunity As a New Business Account Executive focused on new customer acquisition (300-1,249 employees), you will play a crucial role in expanding Okta’s market presence and driving growth. You will be responsible for identifying and engaging potential clients, effectively communicating the value of our identity and access management software solutions, and closing new business deals What you’ll be doing: Engage with leads shared by marketing to understand new customer demands, and work with solution engineers to design relevant solutions Proactively drive your own top of funnel activity through Calls, Inmails, events, networking and other creative avenues always ensuring you have enough pipeline to hit your number. Generate self-sourced opportunities as well as partnering with Marketing,SDRs and Partners to win new logos. Build and maintain a robust sales pipeline to achieve and exceed sales targets Conduct product demonstrations and presentations to potential customers Develop and execute against an assigned quota and territory plan focusing purely on bringing in new customers Facilitate customer onboarding to new products sold and process sales orders Maintain new customer relationships until account is handed over to Customer Account Executive Team Maintain database of potential customers/opportunities to pursue Reporting on sales achievement and forecasts What you’ll bring to the role: 2 years experience s