Customer Operations Leader in Dublin

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a New Relic Support Engineer, you know more about our products than any other function and you feel a sense of pride and satisfaction in helping customers through their never-seen-before technical issues. We are serious about keeping our skills sharp so that we can provide outstanding assistance in a constantly evolving technical landscape. We emphasize training, knowledge and customer empathy, your learning opportunities will never end. Are you ready to become our next Support Engineer passionate about today’s Infrastructure issues? What you'll do Collaborate across teams to assist in solving complex technical customer problems across our product suite Strong analytical and technical troubleshooting skills Impeccable customer service skills and display genuine empathy towards customers. Work closely with our software engineering teams to resolve advanced customer issues. Support New Relic customers by resolving various installation, configuration, and data exploration requests. Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the New Relic platform. Advance your skills through additional training and exposure to other features and capabilities of our Products This role requires Has a track record of providing superior end-user software support via email, phone, and social media Love delighting customers, even those who are having a tough day! Experience b

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: Our Inference team is responsible for building and maintaining the critical systems that serve Claude to millions of users worldwide. We bring Claude to life by serving our models via the industry's largest compute-agnostic inference deployments. We are responsible for the entire stack from intelligent request routing to fleet-wide orchestration across diverse AI accelerators. The team has a dual mandate: maximizing compute efficiency to serve our explosive customer growth, while enabling breakthrough research by giving our scientists the high-performance inference infrastructure they need to develop next-generation models. We tackle complex, distributed systems challenges across multiple accelerator families and emerging AI hardware running in multiple cloud platforms. As a Staff Software Engineer on our Inference team , you will work end to end, identifying and addressing key infrastructure blockers to serve Claude to millions of users while enabling breakthrough AI research. Strong candidates should have familiarity with performance optimization, distributed systems, large-scale service orchestration, and intelligent request routing. Familiarity with LLM inference optimization, batching strategies, and multi-accelerator deployments is highly encouraged but not strictly necessary. Strong candidates may also have experience with: High-performance, large-scale distributed systems Implementing and deploying machine learning systems at scale Load balancing, request routing, or traffic management systems LLM inference optimization, batching, and caching strategies Kubernetes and cloud infrastructure (AWS, GCP) Pytho

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re looking for an ambitious, high-energy Enterprise Account Executive who’s passionate about helping organizations transform the way they work. In this role, you’ll be at the forefront of driving growth by connecting with leading enterprises, understanding their unique challenges, and delivering tailored solutions that empower teams to do their best work. If you thrive in a fast-paced, collaborative environment and are excited to champion a platform that’s redefining productivity, we’d love to meet you. The Role: Drive net new business by proactively identifying, engaging, and converting high-value Enterprise and Strategic prospects into customers. Develop and execute strategies to penetrate new accounts, build strong relationships with key decision makers, and create tailored solutions that address complex business needs. Consistently exceed pipeline and sales targets by generating new opportunities through outbound prospecting, networking, and leveraging marketing-qualified leads. Lead expansion efforts within existing Enterprise accounts by uncovering additional use cases, identifying upsell and cross-sell opportunities, and driving adoption across multiple business units. Deliver compelling presentations and product demonstrations to both new prospects and current customers, effectively communicating value and ROI. Collaborate closely with Growth, Marketing, and Customer Success teams to optimize lead generation, accelerate sales cycles, and maximize expansion revenue. Analyze customer segments and market trends to identify new business opportunities and continuously improve the quality of the s

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta is growing quickly, and we're continually outpacing our growth targets while maintaining very strong NPS scores. Our Sales team is leading the charge in exceeding our revenue goals and growing our market share as the industry leader in compliance and security. We're scaling our Early Stage Sales team with customer-focused Account Executives who will take ownership of their entire sales cycle and distinguish Vanta as best-in-class to prospects in a burgeoning competitive landscape. This role will be based in our Dublin office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. What you’ll do as an Account Executive, EMEA (Startups) at Vanta: Identify high-potential business verticals to develop and execute outbound strategies to engage them with Vanta. Manage the entire sales cycle, from initial contact to contract negotiation and closing, with a focus on expediting deals within a 30-day timeframe. Turn our inbound demand into closed-new business and happy Vanta customers. Manage our sales pipeline, improving and maturing our sales process and playbook. Define and communicate the specific benefits of Vanta appropriate for each customer, including making sales materials and demos. Collect insights from prospects for our product development process. How to be successful in this role: Have 12+ months in a closing and quota-carrying role, while consistently exceeding monthly and quarterly sales targets. Be experienced in B2B SaaS, preferably in SMB with a focus on short deal cycles. Be fluent in German and English, with strong communication skills in both languages. Be high

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: Our Inference team is responsible for building and maintaining the critical systems that serve Claude to millions of users worldwide. We bring Claude to life by serving our models via the industry's largest compute-agnostic inference deployments. We are responsible for the entire stack from intelligent request routing to fleet-wide orchestration across diverse AI accelerators. The team has a dual mandate: maximizing compute efficiency to serve our explosive customer growth, while enabling breakthrough research by giving our scientists the high-performance inference infrastructure they need to develop next-generation models. We tackle complex, distributed systems challenges across multiple accelerator families and emerging AI hardware running in multiple cloud platforms. Strong candidates may also have experience with: High-performance, large-scale distributed systems Implementing and deploying machine learning systems at scale Load balancing, request routing, or traffic management systems LLM inference optimization, batching, and caching strategies Kubernetes and cloud infrastructure (AWS, GCP) Python or Rust You may be a good fit if you: Have significant software engineering experience, particularly with distributed systems Are results-oriented, with a bias towards flexibility and impact Pick up slack, even if it goes outside your job description Want to learn more about machine learning systems and infrastructure Thrive in environments where technical excellence directly drives both business results and research breakthroughs Care about the societal impacts of your work Representative projects across the org: D

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Development - B2B Payments Job Overview As a Senior Specialist, Product Development on the SME team, you will play a key role in our mission to empower Small Businesses and Mid-Market (LMM) businesses. This is a hands-on, technically fluent product role. You will take new capabilities from concept through market validation and testing, proving their value before they are built, then turn validated concepts into clear product requirements and work with engineering on the technical design of user facing, as well as API-first products. You will support the Director and Product Management team in the development and execution of product capabilities, partnering closely with Engineering and Architecture teams to define requirements, prioritize features, manage delivery, and continuously enhance platform functionality. Responsibilities - Partner closely with Engineering, Architecture, Data Science, Design, and Technical Program Management teams to define, prioritize, and deliver platform capabilities. - Apply the Working Backwards methodology to translate customer problems, business objectives, and market opportunities into well-defined epics, features, user stories, acceptance criteria, process flows, and technical requirements that enable efficient engineering execution.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Are you looking to take the next step in your sales career? Join New Relic, a leader in observability and application performance monitoring, where you can transition from an inbound-focused role to a key player on our outbound-driven Business Development team. You'll be a key part of our go-to-market strategy, joining a high-energy team that's at the forefront of building our pipeline. We're looking for individuals who are passionate about sales and keen to develop their expertise in an outbound-focused role. You'll be supported by personalised coaching, world-class tools, and significant opportunities for career growth. At New Relic, hard work is celebrated, teamwork is a core value, and every success is shared. This is a chance to build a lasting sales career with a company that believes in investing in its people. What You'll Do Generate new business : Create new opportunities through outbound cold calling, personalised email outreach, and social selling. Qualify leads : Understand customer needs and align them with New Relic's solutions. Collaborate : Partner with Account Executives to research target accounts and create tailored outreach strategies. Manage pipeline : Maintain consistent communication to nurture early-stage opportunities and grow your prospect pipeline. Exceed metrics : Meet daily, weekly, and monthly targets for qualified meetings and pipeline contribution. This Role Requires Sales experience : Proven experience in a prospecting role, wi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Sales Development Representatives are high energy professionals that drive the demand, awareness, and interest for our market-leading cloud Security solutions. You will partner and collaborate closely with members of our Account Executive and Marketing teams to generate qualified sales leads, set meetings, and yield new deal opportunities. We're looking for professionals with strong organizational and follow up skills who work well in a team What you'll do: Uncover and approach prospects to generate new business opportunities to fuel the sales pipeline Help create and prioritize strategic target account lists within a defined territory Research and build new and existing accounts (i.e.: adding contacts, emails, strategic calling) Conduct high-level conversations with Senior Executives in prospect accounts Evangelize Okta and the On-Demand mode Achieve monthly quotas of qualified opportunities and closed business Who you are: Previous prospecting experience Experience in working to sales targets, KPIs or under time pressure would be a plus Salesforce.com experience Excellent written/verbal communication skills Strong problem-solving skills Highly motivated, driven and self-starting individual who is goal orientated Ability to work in a fast-paced, team environment Ability to understand customer needs and meet that need with a successful product sale Excellent time management/organizational skills A passion for the Tech/ Saas

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We are seeking an experienced Head of Enterprise Sales, EMEA to lead new business acquisition across EMEA. We are investing aggressively to capture the Enterprise opportunity in front of us, and we are moving upmarket fast. We are looking for a builder: someone who will pave the way upmarket and build a real Enterprise sales playbook from the ground up, rather than inherit one. Our segmentation reflects where we are on that journey. Enterprise is currently defined as companies with 400 or more employees, which makes it a broad segment. You will lead a team running a high volume of mid-sized deals at the lower end alongside the larger, complex enterprise deals at the top. Building a single motion that serves both, without compromising either, is one of the central challenges of this role. What you’ll do as a Head of Enterprise Sales, EMEA at Vanta: Define and build the Enterprise motion in EMEA: setting a clear multi-year vision aligned to GTM objectives, creating the playbook, processes, and deal strategy behind it, and evolving it as the market shifts Own the EMEA Enterprise number, driving pipeline generation, win rate, average deal size, sales cycle length, and quota attainment Get hands-on in your team's most strategic deals, joining customer conversations, coaching in the moment, and helping close the deals that set the standard for what Enterprise looks like at Vanta Hire, mentor, and develop your Managers and AEs as the team scales, and create clear career paths into Enterprise and leadership roles Deliver an accurate weekly forecast, and build the inspection cadence, deal reviews and pipeline hygiene that make it trustw

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Responsible for selling to all stakeholders within new accounts and crafting strategies to win new logos. Collaborate with all New Relic sales support resources (e.g., executives, demand generation, solution consulting) to support prospect interests. Understand how to position New Relic to beat the competition. What you'll do: Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Identify customer needs and then configuring an appropriate offering from our portfolio to meet those needs. Expanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users. Establish positive relationships that drive interest. Driving Sales Execution – Use New Relic’s sales process to close large-scale, multi-year subscription-based deals. Prepare accurate forecasts, building a pipeline to cover bookings target, documenting activities in Salesforce, and performing other tasks necessary to drive revenue and communicate activities to sales management. Selling with Customer Focus – Diagnose each account’s business plan and existing technology stack. Review public information (e.g., new FDA approvals executive appointments, press releases) for the

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview: As a Senior Technical Program Manager, you will put your abilities to work building online services that are performant and delightful, and working with diverse team members and partner teams on delivering complex projects for consumer products. You have shown solid leadership in leading teams and programs to deliver successful outcomes. You will use industry standard methodologies for scheduling, tracking and execution of our projects as well as initiating, planning, and implementing intermediate-to-large cross team or company-wide programs. You will have a balance of people, organizational, and technical skills, and can execute and deliver successfully in situations with implicit authority. Interaction and leadership across functional lines is critical. What you'll be doing: Work with software developers to schedule development, write functional specifications, and drive decision-making to build amazing online experiences. Act as overall lead in driving technical discussions and solutions to business and/or customer requirements. You will handle all phases of the software development lifecycle including design, development, testing, and deployment, while collaborating with other internal teams and groups. You will participate in initial requiremen

MongoDB is looking for a Staff Product Manager to define and execute the strategy for our Developer Tools portfolio. This role will help developers and data practitioners learn about, explore, model, query, and work with data through intuitive, powerful experiences. The initial scope includes MongoDB Compass and Data Explorer , with the opportunity to shape connected experiences across the broader developer tools ecosystem, including MongoDB Shell , IDE integrations, data modeling, and AI powered developer experiences. You will operate as a company-wide product leader: setting direction, simplifying complex technical problems, and aligning engineering, design, research, developer advocacy, marketing, sales, support, and adjacent product teams around measurable customer outcomes. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Define the vision, strategy, and multi-year roadmap for developer tools, balancing the needs of individual developers, data experts, application teams, and enterprise customers Own product strategy for experiences that span desktop, browser, Atlas, and self-managed deployments, creating a coherent journey rather than a collection of disconnected tools Identify high-impact opportunities in data exploration, querying, performance troubleshooting, schema and data modeling, governance, and observability Help shape the next generation of AI-assisted and agentic workflows, including natural-language interactions, intelligent guidance, and transparent actions that keep developers in control Lead customer discovery with developers, architects, data professionals, and enterprise teams; turn qualitative and quantitative insights into clear product decisions Partner deeply with engineering and design to frame problems, define requirements, make tradeoffs, and deliver high-quality products from discovery through launch and iteration Build alignment across teams that contribute to the developer expe

Atlas is at the heart of our AI-ready data foundation. Atlas is a best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. Atlas offers vertically and horizontally scalability, built-in automation for optimizing workloads and resources, advanced observability and security features, and unmatched data distribution with over 125 regions available globally across AWS, Google Cloud, and Azure. This team is at the forefront of innovation, having brought to life some of the most exciting features we've launched in the past, such as multi-cloud databases, predictive autoscaling, and next-generation hardware support on AWS. Furthermore, this team will continue to play a critical role as the platform expands to where developers need it most. The Role MongoDB's Atlas Product Management team is seeking a Staff Product Manager to own key cross-domain initiatives within Atlas Clusters. In this role, you will be a key member of the Atlas Clusters product management team, helping make the core Atlas platform a market differentiator that enables MongoDB to win in enterprise and at scale. You will lead product strategy and execution for capabilities and programs that support enterprise platform requirements and broader large-scale customer needs. You will work across Engineering, Design, Support, Security, and Go-to-Market teams to translate complex technical and customer requirements into clear product investments, roadmaps, and outcomes. This role is suited for a candidate who can orchestrate multiple interlinked product areas, own cross-team product and architectural trade-offs, and align senior stakeholders around multi-year bets. You will be expected to identify opportunities and dependencies that cut across team boundaries, bring clarity to ambiguous problem spaces, and establish reusable ways of working that help MongoDB deliver relia

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As one of the founding Startup Account Executives in EMEA, you’ll pioneer the adoption of safe, frontier AI across the region by securing strategic deals with some of the fastest growing technology companies in the world. You’ll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you’ll build Anthropic's presence across EMEA's dynamic startup ecosystem, continuously refining our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape. The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. As an early member of our EMEA sales team, you'll help establish Anthropic's commercial foundation in the region while advancing the ethical development of AI technology. Responsibilities: Win new business and drive revenue for Anthropic. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You’ll own the full sales cycle, from first outbound to launch Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns Spearhead market expansion by pinpointing new customer segments and use cases, collaborating cross-functionally to different

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. The role Join the team that creates PlayStation development tools used by thousands of game developers, testers, artists, and producers to make every PlayStation game. Working with experienced colleagues, you will play a fundamental role developing and improving our video streaming technology that has developed into a critical product since remote working became the norm. The ideal candidate should have a strong desire to continue to learn, to develop and to explore ideas; to demonstrate strong design and coding skills, and, above all, have a passion for quality. What you’ll be doing Analysis of customer requirements to produce maintainable designs Develop and deliver work to schedule Participate in code and documentation reviews Provide estimates for tasks Provide input to technical writers producing documentation Work with support engineers on customer issues Must have BSc in Computer Science or equivalent experience. Excellent problem-solving skills Strong C# and / or C++ skills gained in a commercial environment Experience with .Net, WPF or Avalonia Experience with React Commercial experience in desktop UI design Deep understanding concurrency and