Customer Performance Lead Jobs

Work Flexibility: Field-based Sales Representative – Surgical Technologies (ST) Step into a field-based sales role where you will promote, position, and sell Stryker’s Surgical Technologies portfolio to physicians, surgeons, and healthcare providers across your territory. Lead product evaluations and support procedures in operating room and office-based settings while demonstrating the clinical and economic value of our solutions. As the owner of your territory, you’ll grow existing business, identify new opportunities, build strong customer relationships, and consistently achieve sales goals. You’ll partner closely with your Regional Manager and serve as a trusted clinical and product resource, providing guidance, troubleshooting support, and an exceptional customer experience. ST Product Portfolio: Stryker | Surgical Technologies What You Will Do Drive territory performance by promoting and selling Surgical Technologies products while meeting or exceeding sales objectives. Conduct product evaluations and demonstrations in clinical and procedural environments. Support surgical procedures by providing on-site product expertise, guidance, and troubleshooting. Build and maintain relationships with surgeons, physicians, nurses, healthcare administrators, and purchasing teams. Identify new business opportunities and expand existing accounts within the assigned territory. Educate customers on product features, clinical applications, and economic value through in-services and training programs. Track sales activity, customer interactions, and territory performance using approved business tools and reporting processes. Collaborate with regional leadership to dev

Work Flexibility: Field-based Sales Representative – Surgical Technologies (ST) Step into a field-based sales role where you will promote, position, and sell Stryker’s Surgical Technologies portfolio to physicians, surgeons, and healthcare providers across your territory. Lead product evaluations and support procedures in operating room and office-based settings while demonstrating the clinical and economic value of our solutions. As the owner of your territory, you’ll grow existing business, identify new opportunities, build strong customer relationships, and consistently achieve sales goals. You’ll partner closely with your Regional Manager and serve as a trusted clinical and product resource, providing guidance, troubleshooting support, and an exceptional customer experience. ST Product Portfolio: Stryker | Surgical Technologies What You Will Do Drive territory performance by promoting and selling Surgical Technologies products while meeting or exceeding sales objectives. Conduct product evaluations and demonstrations in clinical and procedural environments. Support surgical procedures by providing on-site product expertise, guidance, and troubleshooting. Build and maintain relationships with surgeons, physicians, nurses, healthcare administrators, and purchasing teams. Identify new business opportunities and expand existing accounts within the assigned territory. Educate customers on product features, clinical applications, and economic value through in-services and training programs. Track sales activity, customer interactions, and territory performance using approved business tools and reporting processes. Collaborate with regional leadership to dev

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! As a Solutions Architect , you will be the trusted advisor helping our customers unlock the ultimate value of Couchbase. You will work directly with customer engineering teams, blending high-level architectural coaching with hands-on professional service delivery. If you love solving complex, real-world data challenges, designing cutting-edge AI-ready architectures, and guiding enterprise customers from design to production, this role is for you. What You’ll Do (Responsibilities): Lead Customer Engagements: Guide short- to medium-term on-site and remote client engagements. You will lead architecture and use case reviews, sizing, performance tuning, and deployment topology planning to get Couchbase up, running, and optimized. Solve Complex Technical Challenges: Work hand-in-hand with customers t

Job Details: Job Description: Join an enthusiastic team of engineers in Intel's Networking Solutions Group (NSG) focused on enabling next generation of programmable Infrastructure Processing Units (IPUs) with our lead customers as part of the Customer Experience Support (CES) organization. Intel brings decades of leadership in networking, virtualization, packet processing, storage, and security to a new class of IPU products that accelerate host networking functions and support emerging use cases such as security, virtualization, storage, load balancing, and data path optimization. Working closely with major cloud service providers and Intel development teams, you will help deliver customized IPU based solutions that enhance isolation, security, performance, storage and system management for our customers. A big part of the day-to-day job is to help customers manage feature request processes, enable solutions, and debug issues. Projects and responsibilities include but are not limited to: • Gain our customers' trust, understand their needs, and build POCs to meet them. Work closely with internal and external partners to understand use cases and requirements. • Be the go-to technical resource for customers building complex Datacenters, AI infrastructure as well as helping them understand performance characteristics for solutions. • Prepare and deliver technical content to customers including presentations, workshops, etc. • Contribute across the full IPU lifecycle, including board and platform bring up, low-level device initialization, OS driver and kernel configuration, system management, feature enablement, use case testing, debugging, and verification. • Defines systems implementation and integration solutions and plans to ensure optimum performance and reliability across hardware, firmware and software w

Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im

Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i

Work Flexibility: Field-based Sales Representative – Neurosurgical (NS) Step into a field-based sales role focused on supporting neurosurgical procedures and helping healthcare providers evaluate innovative medical technologies. In this role, you'll work directly with surgeons, hospital teams, and clinical staff across your territory, providing product expertise , procedural support, and consultative sales solutions in fast-paced clinical environments. This is an opportunity to build a territory, develop trusted customer relationships, and contribute to the growth of a leading medical technology portfolio. NS Product Portfolio: Stryker | Neurosurgical What You Will Do Drive sales performance by promoting and selling neurosurgical products across an assigned territory while meeting or exceeding sales goals. Support product evaluations, surgical procedures, and clinical demonstrations in operating rooms and procedural settings. Educate surgeons, nurses, and healthcare professionals on product applications, clinical data, and economic value. Build and maintain relationships with hospitals, health systems, su

Work Flexibility: Field-based Sales Representative – Neurosurgical (NS) Step into a field-based sales role focused on supporting neurosurgical procedures and helping healthcare providers evaluate innovative medical technologies. In this role, you'll work directly with surgeons, hospital teams, and clinical staff across your territory, providing product expertise, procedural support, and consultative sales solutions in fast-paced clinical environments. This is an opportunity to build a territory, develop trusted customer relationships, and contribute to the growth of a leading medical technology portfolio. NS Product Portfolio: Stryker | Neurosurgical What You Will Do Drive sales performance by promoting and selling neurosurgical products across an assigned territory while meeting or exceeding sales goals. Support product evaluations, surgical procedures, and clinical demonstrations in operating rooms and procedural settings. Educate surgeons, nurses, and healthcare professionals on product applications, clinical data, and economic value. Build and maintain relationships with hospitals, health systems, surgeons, and key clinical stakeholders. Identify new business opportunities, account expansion opportunities, and territory growth initiatives. Track sales activity, territory performance, and customer engagement using approved business tools and reporting processes. Coordinate case coverage and provide on-site support during neurosurgical procedures. Collaborate with regional leadership to develop territory plans, prioritize accounts, and execute business objectives. What You Will Need Required Qualificatio

Technical Support Manager About the role: We are looking for a technically skilled, self-motivated, customer-focused manager to lead a team of high energy Support Engineers. In this role you will be responsible for hiring, developing and mentoring team members as well as delivering against key performance metrics. You'll lead process improvements for customer and partner growth, retention, and excellence, while fostering individual contributions and driving cross-functional projects that spark innovation and collaboration. You need to be comfortable working in a fast paced environment and continuously challenge the team to step outside their comfort zone. Minimum Education Requirement This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone. What You Will Be Doing Become a product expert and stay technically close to complex and critical customer escalations. Lead a team of exceptional product experts providing the Sigma user base with an excellent customer experience. Hire, develop and train a strong team of Support Engineers on an ongoing basis. Own strategic areas of the Support organization end to end, from strategy through measurable outcomes. Partner across Engineering, Product, Customer Success, Sales, and Marketing to solve customer challenges and drive cross-functional outcomes. Drive performance against key Support metrics, including CSAT, Initial Response, SLA, and Time to Resolution. Continuously refine processes to optimize efficiency, elevating customer support operations. Uncover golden insights within Support data, translating them into actionable strategies that improve customer experience, operational efficiency, and business outcomes. Develop a reputation for excellence, high credibility and integrity with

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Strategic Category Analyst - Construction at Micron Technology, your key responsibilities will be as follow: • Cost Objectives and Planning: Develop and implement cost objectives and plans to achieve overall construction project cost targets. • Data Analysis: Analyze construction category using data from internal and external sources to provide insight to decision-makers. find opportunities for cost savings and deliver recommendations to support the strategic direction. • Performance Tracking: Monitor cost performance across key dimensions, including the overall project and critical areas. • Customer Alignment: Ensure all key team members have a clear understanding of cost tracking and control mechanisms; ensure data integrity and accessibility. • Accountability and Goal Reinforcement: Hold workstreams accountable for meeting targets and emphasize the importance of goals and deadlines. • Cross-Functional Collaboration: Work with cross-functional teams to identify project cost opportunities that enhance competitiveness and ensure successful project execution. Facilitate ideation and evaluation sessions across different functions. • Framework Development: Create and implement a framework for continuous improvement in construction cost analysis, ensuring competitive cost negotiations for Procurement Category teams. • Trend Analysis: Identify and analyze any cost irregularities and trends. Micron Confidential Micron Confide

Job Title E-commerce CRM Campaign Manager - maternity cover (All genders) Job Description As an E-commerce CRM Campaign Manager, you will drive consumer demand, lead generation, brand awareness, and digital sales performance for Philips' flagship online store in Hungary. You will report to Commercial Leader Hungary. The role has been opened for fixed-term contract for maternity cover. Your role: Developing and executing integrated marketing campaigns across digital channels to drive sales and customer engagement. Managing campaign planning, implementation, optimization, and performance reporting. Being owner of campaign budgets and ensuring efficient investment and ROI. Leading communication strategies that strengthen Philips' brand positioning and customer experience. Analyzing campaign and consumer data to generate insights and improve marketing effectiveness. Collaborating with Marketing, Digital, and Consumer Experience teams to deliver business objectives. Managing and developing a direct report (Digital Specialist), ensuring successful execution of marketing initiatives. Coordinating external agency partners throughout campaign briefing, execution, and reporting. Partnering with local and regional marketing and media teams to share best practices and driving continuous improvement. Supporting product launches and growth initiatives through innovative, consumer-focused marketing campaigns. You're the right fit if: You have 4+ years of campaign management/project management experience in marketing, leadership aspiration. You are results-driven, proactive, organized, good at both planning and execution. You have a bachelor degree in Economics or equivalent You are fluent in English Yo

Entry Level Supply Chain Specialist Company: The Boeing Company The Boeing Company has a long tradition of aerospace leadership and innovation, and Boeing Global Services (BGS) continues this tradition today by delivering unparalleled aftermarket support and services for customers worldwide. Boeing Global Services (BGS) is seeking an Entry Level Supply Chain Management Specialist to join our team in Hazelwood, MO . Position Responsibilities: Assists in analyzing postproduction supply chain data to define reorder points and quantities. Enters, tracks, monitors and coordinates customer material and delivery requirements and customer orders. Processes material returned from customers. Assists in the analysis of supplier and/or customer data regarding products or services to include repair capabilities, capacity and performance. Processes documentation associated with repair items and warranty claims Basic Qualifications (Required Skills/Experience): 0 to 2 years of experience in finance, supply chain, project management, supplier management, or accounting 0 to 2 years of experience working with asset management, forecasting, order management, expediting, supply chain software systems, supply chain modeling & simulation tools, enterprise resource planning systems and/or sales & operations (S&OP) processes Experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15

ACS/Workstation Technical Support Representative Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing ch

Work Flexibility: Field-based Neurosurgical (NS) As a Regional Manager, you will lead a team supporting technologies used in cranial, spinal, and neurosurgical procedures. You will oversee sales performance, team development, and customer relationships while helping execute regional business objectives across complex healthcare environments. NS Product Portfolio: Stryker | Neurosurgical What You Will Do Lead, coach, and develop sales representatives to support achievement of regional sales objectives and territory performance goals. Recruit, hire, onboard, and develop sales talent to build and maintain a high-performing team. Build and sustain a positive, high-performing team culture by coaching employees, promoting accountability, recognizing achievements, and reinforcing organizational values and expectations. Develop and execute regional business plans aligned with sales objectives, customer needs, and market opportunities. Analyze territory performance, market trends, and customer activity to identify opportunities for growth and business development. Conduct regular field visits to provide sales coaching, performance feedback, and professional development support. Partner with cross-functional teams including marketing, finance, operations, and customer support to execute business initiatives and address customer needs. Monitor key business metrics, forecasts, and sales performance to support achievement of regional goals. What You Will Need Required Qualifications Bachelor's degree Minimum 5 years of professional sales experience. Minimum 2 years of outside sales experience. Experience developing and executing territory or regional busin

Job Title Marketing Manager Job Description Job Title Marketing Manager - Commercial Responsible for driving portfolio growth, go-to-market excellence, and customer-centric marketing strategies across assigned product, solution, and service portfolios. Your role • Drive the go-to-market strategy and execution for assigned product portfolios, ensuring alignment with business objectives, customer needs, and market opportunities. • Lead new product introductions and launches, collaborating closely with regional, commercial, and global teams to ensure successful execution and on-time delivery. • Develop annual marketing and business plans through market analysis, competitive intelligence, and consumer insights, translating strategy into impactful portfolio and growth initiatives. • Create compelling value propositions, optimize portfolio positioning, and design omni-channel customer and shopper experiences that enhance engagement and accelerate business performance. • Partner with sales, regional marketing, global business units, and cross-functional stakeholders to localize global assets, improve marketing effectiveness, and drive commercial success. You're the right fit if: 1. Experience 7&#43; years of experience in marketing, category management, or commercial marketing within a multinational or fast-paced organization. Proven track record of managing product launches and executing integrated marketing campaigns. 2. Skills Strong strategic thinking, market analysis, competitive intelligence, and business planning capabilities. Experience with omni-channel(E-commerce) marketing, customer journey development, and portfolio positioning. Excellent stakeholder management and cross-functional collaboration skills. 3. Education</