Customer Programs Manager Jobs

About Stronghouse Strong on the Inside & Out. We know nothing's more valuable than what takes place on the inside of a home, the family moments that strengthen bonds. The lived experiences that shape communities. We believe our customers’ attention should be on nurturing and enjoying their interests and their families, not on roofs, siding, or windows. Our job is to make sure that it never changes. Position Summary The Territory Field Marketing Manager drives customer acquisition and brand awareness through high-impact field marketing programs. This role leads to the recruiting, training, and management of field teams while executing lead-generation strategies across events and big-box retail locations. The ideal candidate is a hands-on leader with a proven ability to scale high-performing teams and deliver measurable results. Key Responsibilities Recruit, hire, train, supervise, and develop field marketing teams (Events, Outreach, Big Box) Lead onboarding, coaching, performance management, and team development initiatives Execute training programs aligned with company standards Manage and track KPIs including leads, appointments, conversion rates, and ROI Plan and execute high-volume lead generation campaigns Develop territory-specific strategies to maximize engagement Coordinate event logistics including staffing, scheduling, and materials Generate leads personally while leading by example Build and maintain relationships with retail partners and event organizers Oversee territory operations including event calendars, inventory, and logistics Maintain CRM accuracy and provide performance reporting Ensure compliance with company standards and partner requirements Finding, coordinating, booking, and executing events within the territory Maintaining labor and expenses within the budget Qualifications

About Stronghouse Strong on the Inside & Out. We know nothing's more valuable than what takes place on the inside of a home, the family moments that strengthen bonds. The lived experiences that shape communities. We believe our customers’ attention should be on nurturing and enjoying their interests and their families, not on roofs, siding, or windows. Our job is to make sure that it never changes. Position Summary The Territory Field Marketing Manager drives customer acquisition and brand awareness through high-impact field marketing programs. This role leads to the recruiting, training, and management of field teams while executing lead-generation strategies across events and big-box retail locations. The ideal candidate is a hands-on leader with a proven ability to scale high-performing teams and deliver measurable results. Key Responsibilities Recruit, hire, train, supervise, and develop field marketing teams (Events, Outreach, Big Box) Lead onboarding, coaching, performance management, and team development initiatives Execute training programs aligned with company standards Manage and track KPIs including leads, appointments, conversion rates, and ROI Plan and execute high-volume lead generation campaigns Develop territory-specific strategies to maximize engagement Coordinate event logistics including staffing, scheduling, and materials Generate leads personally while leading by example Build and maintain relationships with retail partners and event organizers Oversee territory operations including event calendars, inventory, and logistics Maintain CRM accuracy and provide performance reporting Ensure compliance with company standards and partner requirements Finding, coordinating, booking, and executing events within the territory Maintaining labor and expenses within the budget Qualifications Experience hiring, trai

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are searching for an experienced global events manager who thrives in evolving environments and is excited to help establish, scale, and mature demand-based event marketing capabilities. As a strategic contributor, you will help define success for the Global Demand Events Marketing team and contribute to the operating model, programs, and execution frameworks required to deliver predictable pipeline impact. You will report to the Director of Demand Events, based in North America, and will balance global consistency with account-specific nuance while serving as a contributing voice for strategic motions in global planning and prioritization. You Will: Lead end-to-end execution of a global portfolio of Tier 1 and Tier 2 third-party and proprietary events, translating global strategy into detailed plans, timelines, and deliverables. Own planning and delivery of industry conferences, sponsorships, hosted experiences, and proprietary programs across regions, ensuring consistent, high-quality execution aligned to global standards. Partner cross-functionally with Product Marketing, Growth Marketing, Field Marketing, Content, Design, Sales, SDRs, and Marketing Operations to operationalize integrated event campaigns and ensure alignment with go-to-market priorities. Drive event programs that generate measurable pipeline and customer engagement through meeting programs, lead capture, attendee journeys, and coordinated post-event follow-up. Manage execution of global sponsorship programs, ensuring fulfillment of contractual deli

Scale's mission is to develop reliable AI systems for the world's most important decisions. We provide the high-quality data that powers the world's AI models, and we help enterprises and governments build, deploy, and oversee AI applications that create real impact. As Communications Manager, Corporate and Product, you will help shape how Scale shows up when it comes to our work building enterprise AI, spanning company narrative, product launches, partner communications, media presence, and executive visibility. This role is centered on translating complex enterprise AI deployments and partnerships into clear, compelling narratives that resonate with business and vertical industry audiences. A core focus of the role is pitching and positioning Scale's enterprise wins, product launches, and customer partnerships, including how organizations across industries are using Scale's Generative AI Platform to build, deploy, and oversee AI applications that create real impact. You will also work closely with communications counterparts at partner companies to align messaging and coordinate joint announcements. You will help tell the story of how Scale's enterprise business powers mission-critical AI programs for the world's most consequential organizations, from Fortune 500 companies to leaders across every major industry. In this role, you will partner closely with enterprise product leaders and go-to-market teams, as well as teams across communications, social, and marketing. You will play a key role in strengthening Scale's reputation with enterprise customers, industry analysts, and the broader technology ecosystem. This position reports directly to the Head of Corporate & Product Communications. You Will Support corporate and product communications initiatives with a strong emphasis on Scale's enterprise business, including customer and partnership announcements, product launches, executive visibility, and industry positioning. Help translate co

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role The CRM team at Stitch Fix is responsible for strengthening client relationships, maximizing customer lifetime value, and driving long-term retention through data-driven personalization. As a CRM Marketing Manager, you will strategically own and innovate key pillars of our CRM organization. Partnering closely with Creative, Data Science, Product, and Engineering teams, you will deliver highly personalized lifecycle programs across multiple channels to measurably reduce churn, increase reactivation, and elevate the overall customer experience. Responsibilities: Strategize and execute comprehensive, cross-channel lifecycle and transactional programs (including Email, App Push, SMS and Packaging Inserts) to drive customer engagement and loyalty. Own and optimize the end-to-end planning and development workflow for CRM marketing initiatives, ensuring rapid execution and agile adaptation based on performance data. Collaborate cross-functionally with Creative, Product, Engineering, and Customer Service stakeholders to build a seamless customer journey and elevate the role of our Stylists in our content strategy. Leverage advanced data analytics and insights to design personalized CRM programs at scale, identifying new growth opportunities and mitigation strategies for churn. Synthesize and communicate high-level performance reporting and strategic insights to leadership and stakeholders across the organization. How AI and tools show up in your day-to-day work: Leverage generative AI tools (e.g., Ch

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Technical Program Manager, Security, you are the engine behind Palantir's security engineering teams. Palantir's software is trusted by some of the most critical institutions in the world, and protecting that trust requires a security organization that moves fast, stays ahead of threats, and never loses sight of quality. You partner with security engineers to drive our security programs forward, ensuring we are building and shipping secure, resilient products every day. You track and stabilize projects, remove roadblocks, and anticipate stakeholder needs to free up our engineers to focus their time and attention on the security problems they are best equipped to solve. Core Responsibilities Partner with Palantir security engineers, infrastructure teams, product managers, and legal to drive key security deliverables through the entire software development and security lifecycle. Synthesize concrete security goals from product and threat landscape vision, mapping global security strategy to granular team tasks and issues. This means triaging requests from the field to create maximum focus for the team, while escalating items that need immediate attention. Keep broad and complete state of everything involving or related to your projects, including vulnerability remediation timelines, incident response obligations, and detection coverage gaps. Pre-empt and resolve any issues that may steer projects off-course. Enhance cross-team collaboration across security engineering, IT, legal, and customer-facing teams. Read a room of technical experts to align them around shared objectives. Improve efficiency where you see miscommunica

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Technical Program Manager, Security, you are the engine behind Palantir's security engineering teams. Palantir's software is trusted by some of the most critical institutions in the world, and protecting that trust requires a security organization that moves fast, stays ahead of threats, and never loses sight of quality. You partner with security engineers to drive our security programs forward, ensuring we are building and shipping secure, resilient products every day. You track and stabilize projects, remove roadblocks, and anticipate stakeholder needs to free up our engineers to focus their time and attention on the security problems they are best equipped to solve. Core Responsibilities Partner with Palantir security engineers, infrastructure teams, product managers, and legal to drive key security deliverables through the entire software development and security lifecycle. Synthesize concrete security goals from product and threat landscape vision, mapping global security strategy to granular team tasks and issues. This means triaging requests from the field to create maximum focus for the team, while escalating items that need immediate attention. Keep broad and complete state of everything involving or related to your projects, including vulnerability remediation timelines, incident response obligations, and detection coverage gaps. Pre-empt and resolve any issues that may steer projects off-course. Enhance cross-team collaboration across security engineering, IT, legal, and customer-facing teams. Read a room of technical experts to align them around shared objectives. Improve efficiency where you see miscommunica

Amplitude is on a mission to help companies build better products through data. Following our acquisition of Statsig, we now offer one of the most comprehensive experimentation and product analytics platforms on the market. As an Customer Data Scientist , you will combine deep experimentation expertise, applied statistics, and customer-facing technical consulting to help some of the world's most sophisticated product and engineering organisations evaluate, adopt, and scale modern experimentation programs. This is a highly strategic and technical role that partners closely with Sales, Solutions Engineering, Product, and Engineering teams. You will serve as the trusted expert on experimentation methodology, statistical rigor, and experimentation infrastructure, helping customers solve complex challenges while influencing the future direction of the Amplitude and Statsig platforms. As an Customer Data Scientist, you will: Serve as the primary experimentation expert throughout customer evaluations, guiding technical discussions from discovery through proof of concept. Partner directly with data scientists, engineers, and technical leaders to advise on experiment design, statistical methodology, measurement frameworks, and experimentation architecture. Help customers build scalable and trustworthy experimentation programs by educating teams on best practices in experimentation, metric development, variance reduction, and results interpretation. Collaborate closely with Account Executives, Solutions Engineers, Product Managers, and Engineers to accelerate customer success and bring valuable field insights back into product development. Create repeatable frameworks, technical content, and enablement materials that strengthen experimentation expertise across customers and internal teams. You'll be a great addition to the team if you have: You have built, scaled, or supported experimentation programs within a product-led technology company and understand both the technical a

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Focus on the Data Center segment and enterprise marketing. Work closely with cross-functional teams, including engineering, product management, sales, and corporate marketing, to develop and execute marketing strategies that drive product adoption, customer engagement with the goal of creating customer affinity for Micron products. Support go-to-market strategies for new product launches under guidance. Develop clear, compelling and differentiated product messaging for global market reach. Create engaging marketing assets, including web pages, whitepapers, case studies, video scripts, product brochures, presentations, media presentations and case studies. Independently determine and implement best practices for delivering marketing objectives within the Data Center segment. Collaborate with the sales team to develop sales enablement tools and training programs. Conduct market research to identify customer needs, pain points, and market trends. Monitor and analyze product performance and customer feedback to inform future marketing strategies. Collaborate with engineering teams to ensure product features align with customer needs and market trends. Support cross-functional teams in planning and executing integrated marketing campaigns. Monitor and analyze competitive landscape to inform product positioning and marketing strategies. Apply product marketing knowledge to evaluate issues and define effective solutions. Collaborate across functions and geographies to ensure alignment and timely completion of marketing deliverables. Develop and maintain relationships

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the role Notion is building the connected workspace that teams everywhere use to think, plan, and ship — and our partner ecosystem is central to how we grow in the UK market. As Regional Partner Manager for UK, you'll own our partner relationships across the region, working closely with our London sales team to drive revenue through value-added resellers, hyperscaler ecosystems, and local services partners. This is a builder role for someone who thrives in a dynamic, high-growth environment. You'll be the architect of Notion's UK partner motion — standing up programs, forging relationships, and converting partner activity into measurable pipeline. You'll operate across multiple partner types simultaneously and serve as the connective tissue between our ecosystem and our sales team. The ideal candidate brings a hunter's instinct to partnerships: proactive, commercially sharp, and energised by the challenge of building something meaningful in a market with real momentum. You'll work cross-functionally with sales, marketing, and regional leadership — and you'll be a visible face of Notion in the UK partner community. What you’ll a

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Program Manager, Compliance to join our team. This is a Hybrid role, reporting to the Leader of Global Commercial Compliance in the Exposure Management & Security Operations department. At Zscaler, compliance is a strategic business enabler and a foundation of customer trust. As a Staff Program Manager, Compliance, you will be at the forefront of how a global, cloud-native cybersecurity leader governs, scales, and continuously evolves its compliance posture across an increasingly complex regulatory landscape. Working at the intersection of engineering, product, legal, and security, you will ensure that infrastructure, products, and processes meet and anticipate the world's most demanding standards. What you’ll do (Role Expectations) Own and drive certification programs across SOC 2 Type II, ISO frameworks, and emerging standards while developing multi-year roadmaps anchored in cust

The Compensation team serves as a strategic advisor to business leaders, managers, and employees across MDB. We are compensation experts with a deep understanding of our stakeholders, problem solvers who use data and insights to drive value, and partners who build the tools, models, and frameworks that support sound compensation decision-making across the company. This role sits within the Compensation function and will work closely with the Customer organization and cross-functional partners including Recruiting, Finance, Legal, HR Partners This role can be based out of of our offices or remotely in the United States. The Difference You Will Make: We are looking for a Senior Compensation Partner to serve as the dedicated compensation partner for the Product and Technology organization. This role will support Executive, VP and Director level leaders and their HRBP Partners as the primary day-to-day compensation resource. The ideal candidate will be a strong business partner and a builder of compensation programs, and tools, and must be comfortable operating with autonomy in a fast-moving environment. A Typical Day: Serve as the dedicated compensation partner for the Product and Technology organization, supporting senior leaders, HR Directors, and People Partners across customer divisions Act as the primary point of contact for new hire offers, internal equity reviews, leveling decisions, and out-of-cycle requests Own compensation cycle execution for customer client groups end-to-end, including market benchmarking, budget modeling, manager enablement, and leadership rollups Lead competitive intelligence for roles by conducting market research on compensation trends, pay practices, and talent movement, particularly important in the new AI competitive landscape Develop benchmarking methodologies that supplement traditional survey data with recruiting signals, offer data, and other real-time market sources Partner with Recruiting and People partners to provide market in

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta expands upmarket, we have a unique opportunity to redefine how security and compliance programs are operated, while giving customers the flexibility to run their programs their way, especially in an AI-powered world. GRC Platform is a new team at the center of this effort, building the foundational capabilities that enable mid-market and enterprise customers to operate their GRC programs efficiently and at scale with Vanta. As the Senior Product Manager for GRC Platform, you will own core platform capabilities and primitives that customers rely on every day and that power critical GRC workflows—such as search, imports, exports, custom fields, and approval workflows. You will evolve these capabilities into more intelligent, agentic experiences that are increasingly flexible, automated, and adaptive, helping customers save time, reduce cognitive load, and focus on higher-value work. What you’ll do as a Senior Product Manager, GRC Platform at Vanta: Own the GRC Platform strategy and roadmap, delivering platform primitives and customer facing features leveraged across Vanta’s GRC product Distill complex problems and opportunities into clearly prioritized product goals, focus for your team, and high-quality execution in collaboration with stakeholders across the company. Partner closely with teams across GRC to develop a deep understanding of customer needs, identify opportunities for platform leverage, and translate those insights into intuitive, agentic experiences that solve critical user needs. Drive AI-first product redesigns, including defining model evaluation criteria and managing the transition from legacy experien

About the Team OpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. The SMB Ads Marketing team is building the growth engine for small and medium-sized business advertisers: helping them discover the platform, sign up, launch campaigns, understand performance, and grow spend over time. We take a data-driven approach to understanding customer needs, market dynamics, and funnel behavior. We partner closely with Product, Engineering, Data Science, Sales, Partnerships, Marketing Operations, Design, and Communications to create a cohesive end-to-end advertiser experience and help businesses unlock value from OpenAI's advertising platform. About the Role We are hiring a Growth Marketing Manager, SMB Ads to help build and execute high-velocity growth programs for small business advertisers. This person will work across acquisition, activation, lifecycle, and conversion, with an initial focus on helping advertisers move from interest and sign-up to first meaningful spend & retention over time This is a hands-on growth role for someone who loves turning ideas into shipped experiments. You will build campaigns, lifecycle journeys, landing page tests, messaging tests, audience experiments, AI-assisted workflows, reporting improvements, and practical conversion programs. As the SMB Ads business grows, this role may continue to support acquisition and activation and expand deeper into same-store growth, lifecycle, retention, and repeat spend. In This Role, You Will: Execute growth experiments across acquisition, activation, lifecycle, and early retention. Build email, in-product, landing page, audience, messaging, and offer tests that help SMB advertisers reach first spend and repeat value. Use AI tools to prototype marketing assets, automate workflows, analyze funnel data, generate creative variations, and build internal growth systems. Partner with Growth, Product, Engineering, Data Science, and Marketing Operations

A senior field and partner marketer who can translate Public Sector strategy into focused, measurable go-to-market execution across priority federal accounts, partner ecosystems, and high-impact market moments. We are looking to speak to candidates who are based in United States. About the Role MongoDB is seeking a Senior Marketing Manager, U.S. Public Sector to lead strategy and execution for key Public Sector marketing priorities, with a primary focus on federal growth motions. This role will translate business priorities into integrated marketing plans that strengthen account engagement, accelerate pipeline, deepen partner alignment, and build market momentum for MongoDB in highly regulated buying environments. This is a strategic, hands-on senior individual contributor role. The right candidate can independently lead complex, cross-functional programs; create clear operating rhythms; influence senior stakeholders across Sales, Partner, Product Marketing, Developer Relations, Customer Success, Communications, and Marketing leadership; and connect marketing activity to measurable business outcomes. The Senior Marketing Manager will play a central role in MongoDB’s Public Sector growth strategy by driving high-impact programs across priority agencies and partner-led routes to market. This includes helping activate major Public Sector growth moments, such as FedRAMP High-related go-to-market motions. This role reports to the Regional Marketing Lead and works closely with Public Sector Sales, Partner, and Marketing leadership. What You’ll Do Build and own the annual U.S. Public Sector marketing plan, aligning investments to business priorities, target segments, priority accounts, partner ecosystems, and pipeline goals Translate senior leadership direction into clear quarterly priorities, program plans, success metrics, and stakeholder operating rhythms across the Public Sector business Lead the strategy, planning, execution, and measurement of MongoDB’s flagship Publ