Customer Relationship Advocate Jobs

Senior Systems Design & Integration Specialist Company: The Boeing Company The Boeing Company is currently seeking a Senior Systems Design & Integration Specialist to join the team in Seal Beach, CA; Berkeley, MO; Hazelwood, MO; Chicago, IL; or Everett, WA. The System Design & Integration Specialist will work proactively, while being a customer-obsessed problem solver with a true "find a way" attitude — someone who champions customer needs and owns solutions from concept through implementation. If you thrive collaborating across globally dispersed teams and vendors, lead meetings with confidence, and enjoy using strong analytical skills and Boeing in-house tools to tackle challenging problems independently, you'll excel here. Bring your detail-oriented, organized approach and ability to juggle multiple projects and deadlines and join us to make a measurable impact on high-value customer outcomes. Position Responsibilities: Act as workload manager for consultation requests submitted through any means (official Service Now requests, email requests, shoulder taps, etc.) with goal of having customers be comfortable with researching self-help articles and submitting requests through correct channels Gather customer feedback on processes and find ways to improve overall time to complete requests Incorporate feedback into regular daily activities utilizing Agile methodology, or Product Lifecycle Management processes Consult with customers (end-users) to gather requirements and identify if needs could be met with existing solutions or not Prioritize those requests to design, test, and implement a solution Work with appropriate product supplie

Ship Suitability Engineer Company: The Boeing Company Boeing Defense, Space & Security (BDS) is seeking a Ship Suitability Engineer (Level 5) to support the Systems Engineering Integration & Test ( SEIT) Team in Berkeley, MO . Located within the BDS Air Dominance Systems Engineering core group in St Louis, Missouri supporting the Ship Suitability functions in the core and across individual programs. The candidate will support core efforts in development and maintenance processes and tools and will act as the “user/customer advocate” on naval programs to instill operational quality in Boeing’s products. The candidate will collaborate with Boeing Integrated Product Teams and the maritime customer, working to inform integration into the shipboard environment including approaches to launch and recovery, deck handling, communication modes with the ship, and shipboard qualification testing. The candidate will support engineering and test efforts on programs at the systems level by analyzing designs, participating in trade studies, designing/developing concepts, and assisting with drafting and executing test plans for air ship integration of weapons systems. The candidate will also lead and support training efforts to educate Boeing and customer engineers in naval aviation operations, procedures, equipment and environments pertaining to ship suitability. Training efforts may include, but are not limited to, classroom training at Boeing facilities and leading groups of engineers aboard ships at sea and land-based facilities. Position Responsibilities Applies an interdisciplinary, collaborative approach to lead activities to plan, design, develop and verify complex lifecycle balanced system of

Sales Manager - TCs Description - Job Description The Technical Consultant Manager leads the Presales Technical Consultant (TC) team, driving technical sales strategy and execution across Enterprise and Small Enterprise accounts. This role works in close alignment with Account Executive Managers and Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence. Key Responsibilities Team Leadership & Strategy Develop and implement presales strategies aligned with business goals. Conduct regular training to ensure team expertise in current technologies. Lead and mentor the presales technical team. Customer Engagement </span

Distinguished Technologist - Principal Architect, Platform Security and Firmware Systems Description - HP is seeking a senior technical leader to serve as a lead architect for hardware rooted Platform Root of Trust for HP's commercial PC platform. In this role, you will be responsible for envisioning, defining, and driving the architecture of hardware, firmware, software, and cloud-integrated security capabilities that protect HP commercial PCs from current and emerging threats. You will also work across the hardware and security architecture teams, collaborate with HP's Security Research Labs, Firmware (BIOS) team, our security business that creates and deploys industry leading enterprise security and manageability solutions, product management, manufacturing, supply chain, customer enablement, and field organizations to create cohesive system solutions that deliver unique customer value. This position requires deep expertise in embedded systems, platform firmware, hardware, security, device manageability, and PC system architecture. The role also requires the ability to translate complex technical capabilities into customer-relevant value propositions and to influence internal and external stakeholders without relying solely on formal authority. Responsibilities Serve as principal architect for HP Endpoint Security Controller roadmap, associated hardware and firmware based capabilities, cryptographic identity, attestation, secure communication, event logging, and future controller generations. Define and evolve HP Sure Start architecture and related firmware resilience capabilities, including hardware-enforced firmware authenticity, recovery, update, and protection mechanisms. Drive secure BIOS and firmware configuration management strategies, including HP Sure Admin ecosystem capabilities, key management, zero-touch provision

Become a part of our caring community As a Care Management Support Assistant, you will help members take the next step toward better health and well-being. You will do this by connecting with them over the phone, completing important non-clinical assessments, identifying barriers to care, and helping them access resources and benefits. We are looking for people who show compassion and document customer issues in detail, can work in a call center environment, and motivate themselves through work that directly supports members and care teams. This is a remote position, and the assigned shift will be 11:30 AM–8:00 PM Eastern Standard Time. Job Description What You Will Do Engage members by phone to encourage participation in care management programs. Complete required assessments and questionnaires to help identify health risks, care needs, and opportunities for clinical team follow-up. Assist members who need support scheduling doctor’s appointments or connecting with appropriate care resources. Identify and help address barriers to preventive screenings, benefits, and health-related services so members can close gaps in care. Support members in understanding, retaining, and accessing benefits that contribute to their overall health and well-being. Manage both inbound and outbound calls in an auto-dialer environment while documenting member information. What Success Looks Like You create a positive member experience by treating each interaction with respect, patience, and professionalism You demonstrate compassion, integrity, and sound judgment when supporting members with sensitive health-related needs You listen to

Become a part of our caring community We are seeking a highly experienced Lead Full Stack Engineer to drive engineering excellence across front-end, back-end, API, and data layers. This role is responsible for setting technical direction, ensuring consistent delivery across teams, and aligning engineering solutions with business priorities. The ideal candidate will be a strong technical leader who thrives in complex environments, drives modernization initiatives, and develops high-performing engineering talent. This role offers the opportunity to shape the future of our engineering landscape, influence enterprise-scale decisions, and lead transformation initiatives that directly impact customer experience and business growth. Location : Louisville, KY or Dallas, TX (Work At Home with occasional office visits) Key Responsibilities Engineering Leadership & Strategy Lead full stack engineering strategy and execution across UI, APIs, and data platforms Define architectural direction and ensure high standards for code quality, scalability, and maintainability Select frameworks, languages, and platforms across front-end, back-end, APIs, and data layers Approve architectural patterns (monolith vs. microservices, cloud strategy, and integrations) Identify opportunities to refactor, modernize, or retire legacy systems Delivery Execution & Prioritization Drive consistent delivery across multiple engineering teams through: Sprint planning and execution Dependency management Risk mitigation Removal of technical and organizational blockers Prioritize feature development, platf

NVIDIA's accelerated computing platforms move data at speeds that push the limits of what silicon and physics allow. Whether a high-speed interface trains reliably, maintains accurate margins, and survives every platform topology it will ever see is a question we answer ourselves. This role does that work. The Silicon Co-Design Group leads the boundary between what was designed and what was built. When a GPU, CPU, or SoC ships with interfaces that work at scale, this team is the reason. Most engineers debug within a layer. You will own the full stack. When an interface fails to train, the link margin is unexpectedly tight, or a customer reports a critical silicon issue, you trace the problem through protocol behavior, signal integrity, firmware, platform topology, and silicon marginalities. You then confirm that the fix works. Your methodology shapes how NVIDIA validates high-speed interfaces across generations. Your decisions affect yield, production ramp, and field quality. This is not a coordination role. The engineers who do it well hold protocol depth and system breadth simultaneously, never lose the thread across hardware, firmware, and software, and have the judgment to know when to go deeper and when to act. They are rare. Should that describe you, read on. What you'll be doing: Own post-silicon bring-up, characterization, validation, and debug of PCIe, NVLink, C2C, and other HSIO interfaces across NVIDIA GPUs, CPUs, and SoCs from first power-on through production readiness. Close the hardest failures. Drive root cause across protocol behavior, signal integrity, firmware and driver interactions, platform topology, and silicon marginalities and own every fix through to confirmation. Define validation strategy. Set test coverage, debug priorities, margining methodology, and stress criteria f

We anticipate the application window for this opening will close on - 28 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Field Service Engineer is the primary technical representative for Medtronic MIDAS Drills. The FSE is also responsible for the technical assessment, installation, support, servicing, maintenance, and de-installation of all MIDAS systems at customer sites. The FSE works closely with Sales Team Members and the customer to help coordinate on-site visits. The FSE also provides feedback to the Marketing, Quality, Production and Engineering groups to continually evaluate the performance of products in the field. This role is ideal for someone who is responsible, quick to learn, and flexible to travel for week-long assignments on short notice. We are seeking a committed professional to join our team, required to reside within the Fort Worth area, and travel to multiple accounts throughout the nation. A valid driver's license is essential for this role, which also involves 75% amount of travel outside the Fort Worth area, presenting opportunities for broader engagement. MIDAS Services: MIDAS ensures proper operation of surgical drills for spinal, cranial, ENT, orthopedic, and other surgical procedures. Our vision is to help patients worldwide by advancing innovation; enabling clinicians to perform procedures with superi

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Responsibilities may include the following and other duties may be assigned. Conducts on-site education and / or consulting. Supports field personnel in providing the best possible outcomes and service for Medtronic customers. Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s). Participates in conventions, forums, and meetings to increase product awareness. Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support. Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team. Serves as a technical resource to support sales of a specific medical product or solution. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATIN

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Account Management Overview Mastercard's Community Institutions team is launching Team Catalyst, an innovative new account management model designed to redefine how we partner with our longer-tail customers. As customer expectations evolve and operational complexity increases, we are transforming from a traditional one-to-one account management structure to an agile, team-based model that enables us to deliver deeper expertise, greater consistency, and broader access to Mastercard's capabilities. Team Catalyst is an incubation team focused on building the future of customer partnership and engagement. We are challenging conventional approaches, creating scalable strategies, leveraging data and automation, and finding new ways to bring the full power of Mastercard to our customers. This role offers a unique opportunity to help design, build, and scale a new model while directly influencing customer growth, experience, and operational excellence across a portfolio of Community Institution customers. If you thrive in fast-paced environments, enjoy turning ideas into action, and are energized by solving complex problems, we'd love to meet you. The Role As an Analyst, Account Management on Team Catalyst, you will manage a portfolio of Community Institution customers and h

Job Requisition ID # 26WD101264 Position Overview We are seeking a Global Renewals Strategy & Programs Director to shape and operationalize the strategy, operating model, and transformation agenda for our global renewal business. This leader will partner with the VP of Global Renewals and the Renewals Leadership Team to translate business priorities into a scalable global renewal model — connecting process, people, data, technology, and enablement to improve retention, growth, predictability, and seller effectiveness. The role sits at the intersection of Renewals Sales, Customer Success, Revenue Operations, GTM Strategy & Operations, Finance, Marketing, Partners, and Technology. It is both a strategy and hands-on execution role: the Director designs the operating model and also runs the standing interlocks, cadences, and cross-functional coordination that keep Sales, Customer Success, and Revenue Operations aligned on shared priorities — stepping in personally to coordinate resources and remove blockers on complex, strategically important initiatives rather than handing off process design to others. Responsibilities Partner with Global Renewals leadership to translate business priorities into a clear strategy, operating model, and transformation roadmap Define and continuously evolve global renewal lifecycle milestones, workflows, engagement models, roles, and decision rights — in close partnership with Sales, Customer Success, and Revenue Operations Establish differentiated renewal motions based on customer value, risk, growth potential, complexity, and cost-to-serve<

Work Flexibility: Onsite Schedule 1st Shift: Mon – Fri, 6AM – 4PM What you will do- Responsible for accurate inventory tracking and record keeping, warehouse inventory cycle counting and optimizing inventory utilization Arrange merchandise for transport (on delivery and return) and at customer locations Read maps and route configuration Perform safety inspections in transportation setting Load, unload, or stack containers, materials, or products while checking for sterility, missing/broken implants & instruments Perform and/or schedule preventative and regular minor maintenance on company delivery vehicle, (fuel, fluid levels, tires, etc.), and keeps accurate maintenance records Advise supervisor when repairs or extensive maintenance are required for the company vehicle Field customer complaints, address and communicate as necessary to Branch team members Warehouse responsibilities as needed and directed Complete other duties as assigned What you need - Required: 2&#43; years of experience Meet requirements of all customer credentialing High School diploma or equivalent Valid Driver’s license with good driving record Ability to lift, push, pull and carry up to 50 lbs Ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed Participate in on-call rotation schedule Preferred: Warehouse/Inventory Control experience in a demanding, fast-paced environment

Work Flexibility: Field-based Upper Extremities Sales Representative - Job Description What you will do As an Upper Extremities Sales Rep, you work with a high degree of intensity and commitment to sell Stryker Upper Extremities products that meet our customers’ needs. You are responsible for becoming the resident Upper Extremities expert as you work with a sophisticated audience of surgeons and healthcare professionals. You live your work, feeding off the extreme demands of Upper Extremities, not counting hours but rather lives impacted. A person who is energized by chaos, you organize your materials and sort possible solutions quickly during operating room consultations. You take great pride in meticulously managing and maintaining your inventory of products and are prepared to assist a customer whenever the need arises. Your knowledge not only of your own products, but of competitors’ offerings, builds credibility with surgeons. They trust you to provide advice and training on products and tools used to save lives. As an Upper Extremities Sales Rep you love driving in the fast lane and live out your mission to change lives by selling Stryker products that are making healthcare better. What you need Bachelor's Degree or 4&#43; years experience in a clinical healthcare or sales role (or a combination of the tw

Job Title Product Support Engineer (Open) Job Description As a Product Support Engineer, you will be responsible for providing advanced technical support for Philips healthcare solutions and medical informatics platforms. The role focuses on diagnosing and resolving complex technical issues, supporting customer escalations, and contributing to continuous improvements in product support processes to enhance customer satisfaction and operational performance. Your role: Provide advanced technical support for healthcare products and solutions, diagnosing and troubleshooting software, hardware, network, and system-related issues. Act as a subject matter expert for internal teams, field engineers, and customers, supporting complex technical investigations and escalations. Collaborate with global teams, including R&D, Product Management, Service, and Field Service organizations to drive issue resolution and product improvements. Advocate for customer needs throughout the product lifecycle while promoting service excellence and customer satisfaction. Lead technical troubleshooting efforts and provide Level 3 escalation support for critical customer issues. Support service process improvements, reliability initiatives, technical communications, and knowledge-sharing activities. Participate in the development of training materials and technical documentation for internal and external stakeholders. Drive continuous improvement initiatives focused on product performance, supportability, and customer experience. You're the right fit if: You have experience in Healthcare IT, Biomedical Engineering, Medical Informatics, Clinical Informatics, Technical Product Support, or related fields. You have experience diagnosing and troubleshooting complex hardware, software, networking, or system integration issues. Yo

Job Title E-commerce CRM Campaign Manager - maternity cover (All genders) Job Description As an E-commerce CRM Campaign Manager, you will drive consumer demand, lead generation, brand awareness, and digital sales performance for Philips' flagship online store in Hungary. You will report to Commercial Leader Hungary. The role has been opened for fixed-term contract for maternity cover. Your role: Developing and executing integrated marketing campaigns across digital channels to drive sales and customer engagement. Managing campaign planning, implementation, optimization, and performance reporting. Being owner of campaign budgets and ensuring efficient investment and ROI. Leading communication strategies that strengthen Philips' brand positioning and customer experience. Analyzing campaign and consumer data to generate insights and improve marketing effectiveness. Collaborating with Marketing, Digital, and Consumer Experience teams to deliver business objectives. Managing and developing a direct report (Digital Specialist), ensuring successful execution of marketing initiatives. Coordinating external agency partners throughout campaign briefing, execution, and reporting. Partnering with local and regional marketing and media teams to share best practices and driving continuous improvement. Supporting product launches and growth initiatives through innovative, consumer-focused marketing campaigns. You're the right fit if: You have 4&#43; years of campaign management/project management experience in marketing, leadership aspiration. You are results-driven, proactive, organized, good at both planning and execution. You have a bachelor degree in Economics or equivalent You are fluent in English Yo