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Customer Service Representative Jobs

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Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Associate delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Fan & Customer Impact (Obsessed with Fans) Greet fans and ask questions to help make their shopping experience an enjoyable one Make recommendations based on observations and conversations with fans Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience Maintain sales floor and/or stockroom standards with an eye to detail Ownership & Execution (Determined & Relentless Mindset) Process sales transactions via the Fanatics Point of Sale System (POS) Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented Perform additional responsibilities as directed by the management team Innovation & Problem Solving (Entrepreneurial Spirit) Identify opportunities to improve processes, pro

aicustomer service
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Fin
📍 Dublin• Full-time
2mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? It’s an exciting time at Intercom — especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of Intercom’s platform — including our agent Fin. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Lead end-to-end deploymen

aigorust
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Ripple
📍 Chicago• $92K – $110K/yr
2mo ago

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: The Workplace Operations Specialist provides outstanding customer service and supports the daily management of the office, employee experience, vendor relations, and overall office and building maintenance. Ripple's Chicago office is currently under construction, and this role will be instrumental in standing it up from day one — helping develop the procedures, programming, and partnerships that set the foundation for a great workplace and employee experience. In this role, you have the strong ability to think on your feet, assigning an appropriate level of urgency to specific situations and working on projects independently. You are a diligent and resourceful problem-solver, able to iterate until the right solution is found. You can easily collaborate and communicate with internal teams and external partners. WHAT YOU’LL DO: Office Management Oversee day-to-day workplace operations including food programs, deliveries, mailroom, decor, and supply ordering Ensure smooth functionality, high service standards, and a consistently positive employee experience as the site scales Develop, execute, and maintain office procedures and workplace programming for a brand new space Maintain a welcoming, safe, and professional office environment and serve as the primary point of contact for employees and guests for workplace-related questions, requests, and support E

logisticscustomer service
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OVERVIEW The Installer, Garage Doors is responsible for the professional installation, service, and repair of residential and/or commercial garage doors, openers, and related hardware. This role requires strong mechanical skills, attention to detail, and a commitment to safety and customer satisfaction. Essential Functions Install residential and/or commercial garage doors and openers in accordance with manufacturer specifications and company standards Load, transport, and unload materials, tools, and hardware to job sites Inspect job site conditions and verify measurements prior to installation Use hand and power tools to assemble and install door sections, track, springs, cables, and other components Ensure proper functionality, alignment, and safety of installed systems Communicate effectively with customers on-site regarding the scope of work, timelines, and proper door operation Maintain a clean and organized work environment, including company vehicles Follow all company safety policies and procedures Complete job documentation accurately and in a timely manner Perform other duties as assigned by management Competencies/Skills/Abilities High School Diploma or GED required Mechanical aptitude and ability to work with hand/power tools Ability to lift and carry up to 75 lbs and perform physical labor Valid driver’s license with a clean driving record required Strong problem-solving skills and attention to detail Excellent time management and reliability Strong customer service and communication skills Experience in construction, carpentry, or garage door installation a plus Willingness to work in indoor and outdoor environments and various weather conditions #CRTrades BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Cri

recruitmentcustomer service
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Stripe
📍 New York• Full-time
2mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Workplace team’s mission is to create and support work environments that are welcoming, comfortable, and intuitive. These spaces are designed to promote collaboration, well-being, and productivity while adhering to the rigorous safety, security, and confidentiality standards required of a financial services company. The Workplace Experience team comprises hospitality-focused professionals who partner with the business to shape the daily experiences of Stripes, visitors, and candidates across 20+ global office locations. This geographically dispersed team oversees facilities management, daily operations, and local workplace programs, including events and onsites. What you’ll do We're looking for a strategic leader and experienced manager with a high EQ who's enthusiastic about, and has a driving need to deliver, the best possible workplace experience for Stripes. You'll be a key member of our Experience team and responsible for ensuring that workplace operations, experiences, facilities, and programs run smoothly at our New York office. As a business partner, you have a deep understanding of the needs, experiences, and day-to-day realities of Stripes at your location and build strong relationships not only with site leads but also with cross-functional partners across the organization. This role requires a high level of expertise and operational oversight—from understanding how the building functions top to bottom to governance of contrac

financecustomer service
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Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring Scalehouse Operators & Document Processors in the Coshocton, Ohio Area. A Scale house Operator typically may manage the weight measurements of vehicles that enter or exit the premises and ensure proper documentation for a warehouse. The role involves both administrative and customer service duties in a manufacturing setting. Here are the key duties of a Scalehouse Operator: Weighing Vehicles Ensure that vehicles (trucks, cars, or containers) are properly weighed upon entry and exit. Operate and maintain the scale system to accurately measure the weight of vehicles and their contents. Record vehicle weights and compare them to required limits (if applicable). Data Entry and Record Keeping Enter weight data and vehicle information into the system or logbook. Ensure all entries are accurate and up-to-date. Generate reports on weight records, receipts, and transaction details for management. Customer Service Greet drivers as they arrive at the facility. Assist drivers in completing necessary paperwork for their loads (e.g., waste disposal, recycling). Answer questions regarding scale usage, facility procedures, and weight limits. Provide instructions for unloading

warehousecustomer service
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CPI Security
📍 Raleigh• Full-time• From $60K/yr
2mo ago

We are seeking a Residential Upgrade Technician to perform in-home upgrades of our residential systems. As well as provide quality upgrade services, establish rapport with customers and use your expertise to identify opportunities to add products and services to their security system. Above all, you will ensure complete customer satisfaction with both their system and the upgrade process. What’s In It For You! $60,000 annual average earnings (hourly paid training and 100% uncapped commission) PLUS career mobility. This is more than a job! Off every other weekend! Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME! Comprehensive and on-going paid training when you start. WE INVEST IN YOU! Engaging and fun company culture that’s made up of diverse people. Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities. Great medical, dental, vision, short- & long-term disability and life insurance options. Company paid holidays, floating holiday and paid time off (PTO). 401(k) plan with competitive company match. Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement. Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service! Responsibilities Upgrading residential security systems accurately and efficiently Meeting or exceeding performance goals on a consistent basis Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities Keeping the customer informed at all times of what the upgrade process will entail, whether walls will need to be drilled in order to run wiring, etc. Connecting in-home system up to our central monitoring system, activating system and performing

payrollcustomer service
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THG Ingenuity
📍 Manchester• Full-time
2mo ago

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Food & Beverage Assistant – Restaurant, Bar & Meetings & Events Location: King Street Town House Department: Food & Beverage Contract: Full Time / Part Time / Casual Salary: Competitive + Service Charge + Benefits Join Our Team We are looking for enthusiastic and customer-focused Food & Beverage Assistants to join our team. If you enjoy creating memorable guest experiences and thrive in a fast-paced hospitality environment, we'd love to hear from you. Working across our restaurant, bar, meetings and events, you'll play an important role in delivering outstanding service while ensuring every guest receives a warm welcome and exceptional hospitality. What You'll Be Doing Welcoming guests with a friendly and professional approach. Taking food and drink orders accurately. Serving food and beverages to a high standard. Preparing meeting rooms and event spaces. Supporting conferences, weddings and private events. Setting up and clearing tables and event areas. Maintaining high standards of cleanliness and presentation. Recommending menu items and beverages to guests. Following food safety, hygiene and allergen procedures. Working as part of a supportive and professional team. What We're Looking For A passion for hospitality and customer service. A positive, friendly and professional attitude. Excellent communication skills. A team player who enjoys working with others. Reliable, punctual and well presented. Flexible to work evenings, weekends and public holidays. Previous hospitality exp

recruitmentcustomer service
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🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰Competitive base salary and stock options | Benefits At Monzo, our mission is to make money work for everyone, everywhere. We’re looking for Senior Technical Program Managers to join our Engineering teams across Payments and Business Banking, helping us deliver complex, high-impact programmes as we continue to grow. Depending on the team you join, you could be: Payments : helping us ship more and better payment products, working across teams to solve complex technical challenges and improve how money moves for millions of customers. Business Banking : helping us build Monzo into the financial control centre for SMEs. You’ll work across teams to deliver features, services and integrations that make running a business simpler from invoicing and expenses to payments and automation. Both roles have a wide remit and involve working across engineering, product and other teams at Monzo. We’re looking for people who can bring clarity to complex technical programmes, influence across teams and help turn ambitious ideas into meaningful outcomes for our customers. Key Responsibilities: Lead end-to-end planning and execut

recruitmentcustomer service
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Appian Corporation
📍 Amsterdam• €75K – €150K/yr
2mo ago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. We are looking for a Senior Enterprise Account Executive to be based in Netherlands. You will be in charge driving major enterprise accounts, establish relationships and provide direct touch across all levels of the end customer, engaging with the top SI. Your ability to penetrate new customers and organizations within your assigned accounts is essential to your being successful in this role. Cross-functional teams from Appian Marketing, Business Development, Customer Success and Solution Consulting functions provide support and tools for you to use to attain and exceed sales performance goals. What you’ll be doing: Run the strategy for the Enterprise customers in Netherlands & Benelux - across multiple industries (including FS) Use company-wide success and use cases as a blueprint and add own ideas and vertical knowledge Resolve if the customer has a valid business need for Appian platform and Customer success services. Discuss business drivers and value with relevant decision makers also on C-Level Build and strengthen your business relationship with existing accounts across all hierarchies; follow-up to ensure all their post-sales needs are being met Recommend marketing strategies Provide status information including forecast/pipeline information Identify Appian customer references that can be utilized when reference selling What we need to see: Experience in influencing Digital transformation, Customer services, Customer experience initiatives at Cx0 level and consulting partners Excellent verbal and written communications skills; presentati

aicustomer service
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About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. We are currently recruiting for an experienced Hybrid Spa Therapist & Receptionist to join us at King Street Townhouse Hotel . You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards. This is a part time role - 32hrs per week. The hotel also includes King Street Tavern (bar, restaurant and wine cellars), afternoon tea rooms, conferencing & event space, gym and treatment rooms, which are available to hotel guests. King Street Townhouse boasts some amazing features, such as its rooftop infinity spa pool, with views of the spires and clock tower of Manchester’s iconic town hall. The hotel prides itself in its reputation for special events and occasions. As such we are very popular for christenings, wedding parties, anniversaries and birthday celebrations. Explore more about King Street Townhouse Hotel here. Main Duties of the Role: Welcoming members and guests to the spa Delivering treatments on a hybrid basis Ensure guests receive a warm welcome to the premises and providing a high level of hospitality, showing guests through to the relaxation areas Have an in-depth knowledge of all treatments that the Spa offers and be able to explain and upgrade them to the guests Answering phones from prospective customers and clients, taking reservations Completing administrative tasks such as filing and photocopying Responding to requests for help and information Processing bookings

recruitmentcustomer service
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Stripe
📍 Mexico City• Full-time
3mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do Responsibilities Troubleshoot and solve external user issues Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to improve our product offerings and messaging around new products and features Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization Be a part of building a brand-new team and operational culture for Stripe Partner with global operations specialists or business process owners to run a critical workflow Wh

Excelcustomer service
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Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Account Manager to their Acentria team in Apex. NC . Job Summary: The Employee Benefits Account Manager is responsible for the delivery of exceptional service to our employee benefit clients. This individual will be responsible for managing the client’s policy renewals, adding new policies, implementing additional resources specific to the clients' needs, and maintaining the overall retention of the business. Essential Functions: Generally functions independently to inform and educate, answer questions, resolve issues, and make decisions regarding the need for the implementation of coverage and modifications to clients’ coverage. Provides exceptional customer service for assigned accounts, including correspondence and communication with customers, producers and insurance carriers. Partners with producer on new/renewal business strategy including the coordination of roles and the obtaining of information. Independently add new policies to fit clients' needs. Verifies new and renewal policies for accuracy in rating, coverages and other relevant information. Ensures that policies are delivered and/or mailed to client in a timely manner. Develops strong positive client relationships by being the point of contact for assigned clients, maintaining open lines of communication, and conducting face-to-face meetings with clients and their employees as needed. Interacts with others effectively and professionally by utilizing excellent communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency. Maintains current knowledge of industry trends, new product information, legislation, coverages and technology. Provides guidance and direction to account associates and less experienced account managers as needed. Overtime work, as needed. Other dutie

Excelcustomer service
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3mo ago

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Client Success Executive to join our Sales team in Cologne! YOUR IMPACT Own client relationships for a portfolio of large accounts after the point-of-sale throughout the client life cycle, including leading all client meetings/communications virtually and in person. Ensure a trusting and valuable relationship with your HR contacts by sharing our mission to improve employee health, engagement, and happiness. Understand clients’ objectives and deliver solutions by developing client-specific growth strategies. Drive initial client launch as well as ongoing, strategic relaunch and awareness events; partner with the Wellhub Wellbeing Engagement Team to assist in end-to-end implementation. Present & implement best practice workflows to the client as well as review member growth rates, suggest member growth strategies, and provide relevant Wellhhub updates. Collaborate closely with the Wellbeing Engagement, Customer Experience, Operations, User Growth Marketing, Fitness Partnerships, and Business Development teams to develop member growth strategies and deliver on client and company goals. Analyze client data; share

HRcustomer service
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3mo ago

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Client Success Executive to join our Sales team in Berlin! YOUR IMPACT Own client relationships for a portfolio of large accounts after the point-of-sale throughout the client life cycle, including leading all client meetings/communications virtually and in person. Ensure a trusting and valuable relationship with your HR contacts by sharing our mission to improve employee health, engagement, and happiness. Understand clients’ objectives and deliver solutions by developing client-specific growth strategies. Drive initial client launch as well as ongoing, strategic relaunch and awareness events; partner with the Wellhub Wellbeing Engagement Team to assist in end-to-end implementation. Present & implement best practice workflows to the client as well as review member growth rates, suggest member growth strategies, and provide relevant Wellhhub updates. Collaborate closely with the Wellbeing Engagement, Customer Experience, Operations, User Growth Marketing, Fitness Partnerships, and Business Development teams to develop member growth strategies and deliver on client and company goals. Analyze client data; share

HRcustomer service
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