Customer Service Representative Jobs

Opportunity Overview: The Cohere IT team administers systems with a holistic approach and is responsible for the study, design, development, implementation, support, and management of telecommunications and computer-based information systems and software. Providing support to our colleagues who utilize Cohere Health systems in their day-to-day responsibilities and operations is a key function of the IT team.It is our aim to ensure a friendly working environment while scaling solutions to provide secure and efficient technology to all Cohere employees. IT is the backbone of our business, the underlying structure that reinforces Cohere’s growth, and propels this world-class organization to perform at the highest levels.The Cohere IT team is currently seeking an Information Systems Specialist to be part of the day-to-day frontline that provides, supports, and maintains the availability of services and infrastructure within the company’s corporate environment.Desktop Support Technicians are responsible for learning, maintaining, and documenting information pertaining to systems, software, applications, and processes used across the organization. All internal support requests are their responsibility to respond to or escalate to Systems Administrators, as necessary.Last but not least: The ideal candidate will thrive in a fast-paced startup with the ability to wear many hats while prioritizing customer focus. People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles . We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. What you'll do: Work within Cohere’s established standards, procedures and guidelines in delivering service to staff Fulfill service requests in a highly customer-service oriented manner Monitor, respond to, and escalate service issues in a timely manner

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are opening a new fulfillment center in Atlanta, GA and are looking for a General Manager to join our growing Fulfillment Center network. This individual will report to our Senior Director of Fulfillment and will be responsible for leading the establishment and day-to-day operations of our new high-volume facility. This individual will oversee all aspects of site performance, ensuring customer orders are processed accurately, efficiently, and on time, with a strong focus on safety, quality, productivity, cost control, and employee engagement. As the leader of our brand-new fulfillment center, this individual will play a critical role in building the leadership team, implementing processes, preparing the site for launch, and creating a strong foundation for long-term success. We’re looking for someone who is passionate about leading people, energized by the opportunity to build something from the ground up, and committed to operational excellence. Job Type: Full-Time, Exempt Location: McDonough/Locust Grove area of Atlanta, GA Schedule: This role oversees our new Atlanta, GA fulfillment center. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their tea

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit accuracy, analysing performance trends, and identifying grading discrepancies, helping to safeguard platform integrity and streamline vendor quality processes. You Will: Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to established grading rubrics. Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment. Gather, format, and maintain quality performance metrics and audit data to highlight recurring errors or vendor grading drift. Support the Lead in coordinating with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes. Participate in calibration sessions to ensure consistent interpretation of trust and safety policies across all vendor sites. Help test and implement new quality automation tools or auditing platforms introduced by the technical and leadership teams. You Have: 3-5 years of e

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Claims Adjuster will play a vital role in delivering quality claim file management and an industry-leading customer claims experience. This will be completed by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers. How You’ll Do It Claims Technical Management: Independently handle all aspects of the workers’ compensation claims from set-up to closure. Conduct timely 3-point contact investigation, with focus on continued investigation as facts of the case change. Mitigate claim exposure while achieving the best outcome. Determine timely and accurate compensability decisions within statutory requirements. Set and adjust timely/accurate reserves within authority limits to ensure reserving activities are consistent with the case facts and company best practices. Timely administration of statutory medical and indemnity benefits throughout the life of the claim. Comply with all applicable statutory guidelines, rules, and regulations. Control legal activity with defense counsel through the litigation process while managing legal fees and costs. Prioritize early resolution opportunities, evaluate claim exposure and negotiate settlement. Claims Customer Service: Serve as a point of contact for our partner agents and customers to provide general claim guidance and help set claim process expectations. Ass

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Associate delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Fan & Customer Impact (Obsessed with Fans) Greet fans and ask questions to help make their shopping experience an enjoyable one Make recommendations based on observations and conversations with fans Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience Maintain sales floor and/or stockroom standards with an eye to detail Ownership & Execution (Determined & Relentless Mindset) Process sales transactions via the Fanatics Point of Sale System (POS) Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented Perform additional responsibilities as directed by the management team Innovation & Problem Solving (Entrepreneurial Spirit) Identify opportunities to improve processes, pro

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Madrid, Spain | 💰€75,000 - €95,000 + Incentive Awards tied to your performance ➕ benefits | Hear from the team ✨ ⭐Our Risk & Compliance Team We are looking for a Senior Risk & Compliance Officer to oversee risk management and compliance activities for the Spanish Branch of Monzo Bank Europe. In this role, you will implement Monzo’s Risk Management Framework in Spain, monitor the Branch’s key material risks covering operational, conduct and compliance risks, and support regulatory engagements particularly with Banco de España. Acting as a trusted advisor to the Spain Branch Manager, you will provide independent oversight, challenge and advice across a broad spectrum of risks including Credit, Operational, ICT/Security, Conduct, Compliance and Business risks. You will maintain strict functional independence via your reporting lines into the EU Risk Directors. This role sits within the Second Line of Defense (2LOD) and reports functionally to the EU Director of Operational Risk and the EU Director of Conduct & Compliance Risk, and operationally to the Spain Branch Manager. This role includes acting as the Customer Service Rep

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Barcelona, Spain | 💰€75,000 - €95,000 + Incentive Awards tied to your performance ➕ benefits | Hear from the team ✨ ⭐Our Risk & Compliance Team We are looking for a Senior Risk & Compliance Officer to oversee risk management and compliance activities for the Spanish Branch of Monzo Bank Europe. In this role, you will implement Monzo’s Risk Management Framework in Spain, monitor the Branch’s key material risks covering operational, conduct and compliance risks, and support regulatory engagements particularly with Banco de España. Acting as a trusted advisor to the Spain Branch Manager, you will provide independent oversight, challenge and advice across a broad spectrum of risks including Credit, Operational, ICT/Security, Conduct, Compliance and Business risks. You will maintain strict functional independence via your reporting lines into the EU Risk Directors. This role sits within the Second Line of Defense (2LOD) and reports functionally to the EU Director of Operational Risk and the EU Director of Conduct & Compliance Risk, and operationally to the Spain Branch Manager. This role includes acting as the Customer Service

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje Our Solutions We are building vertical AI agents that will fundamentally impact how the multi-trillion-dollar debt industry is managed. Our vision is driving payments for our customers by hyper personalizing consumer treatments using AI. Our solutions automate lending operations for consumer finance companies across the lending value chain. Ab

OVERVIEW Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and non-financial benefits. The Operations Associate is a professional and friendly individual responsible for providing excellent customer service to visitors, clients, and employees while managing administrative tasks efficiently. Classification Fulltime, Non-Exempt, Hourly Essential Duties & Responsibilities Handles incoming, outgoing, and internal calls a professional and friendly manner, directing calls to the appropriate staff or department. Provides routine telephone information (e.g., hours of operation, address, directions) and directs non-routine or difficult inquiries to the designated staff member. Takes and relays detailed messages or transfers calls to voicemail when the appropriate staff member is unavailable. Greets and assists customers and visitors, determines the purpose of their visit, and directs them to the appropriate staff member. Maintains the visitor log and ensures visitors feel welcome. Enters and maintains accurate information in internal database systems. Tracks incoming mail, packages, and samples, sorting them by location, department, etc. Issues labels for outgoing mail, ensures proper preparation of packages. Maintains the showroom in an orderly fashion and reports any maintenance issues to appropriate Area Manager. Processes express/overnight deliveries, and special delivery service requests, and maintains appropriate receipts. Coordinates and verifies all delivery schedules. Provides clerical support as needed. Follows the standard operating procedures for assigned area. Handles orders for office supplies and ensures inventory is properly stocked. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the

Slab Gallery Manager OVERVIEW Starting wage is based on several factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and non-financial benefits. The Slab Gallery Manager is responsible for overseeing the daily operations of the slab gallery, ensuring exceptional customer experience while maintaining accurate inventory, operational efficiency, and a safe, organized showroom. This role leads the gallery team, partners with sales and operations, and ensures customers receive expert guidance throughout the slab selection process. The ideal candidate is a customer-focused leader with strong organizational skills, experience managing inventory, and the ability to build relationships with homeowners, designers, builders, and internal teams. Essential Responsibilities Gallery Operations Manage the day-to-day operations of the slab gallery to ensure a clean, organized, and welcoming environment. Ensure all slabs are properly displayed, labeled, and easily accessible for customer viewing. Maintain showroom appearance and merchandising standards that reflect the company's brand. Monitor gallery traffic and staffing levels to provide excellent customer service. Demonstrate efficient and safe operation of overhead cranes, forklift, and material-handling equipment to support slab movement, storage, display, and customer selection activities. Customer Experience Welcome and assist homeowners, designers, builders, fabricators, and contractors during slab selection appointments. Provide product knowledge and educate customers on natural and engineered stone characteristics, finishes, and applications. Coordinate slab holds, releases, and customer selections in accordance with company policies. Resolve customer concerns professionally and escalate issues when appropriate. Team Leadership Hire, train, coach, and develop gallery team members. Schedule staff to meet busin

This position is responsible for supervising Nivagen label control and packaging area. Works in SAP system and Quality system to perform inspection testing of incoming labelling and packaging components. Supervising the packaging team to provide oversight of Packaging and making sure that AQL’s support finished product release. The position is a liaison with the warehouse, customer service and manufacturing for incoming goods both finished product and incoming components. The position is responsible for implementing Nivagen inspection and testing quality standards for labelling and incoming packaging components, while leading the packaging QA team to meet Nivagen timelines. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage the Label Control Program ensuring that finished product is appropriately labeled to the correct versions and timelines. This includes management of specifications, inspections, and release of labelling in SAP. Manage the Packaging Component Specification program by obtaining documentation for components that have product contact from project managers, engineers, or purchasing. Prepare or review change controls to introduce product/components into Nivagen Quality System. Develop quality inspection criteria for finished products to include label review, temperature requirements, and destructive testing for quality attributes, if applicable. Create documentation for Quality inspection of each packaging component against supplier drawings, supporting documentation and physical testing. Work with Engineer and Operations for component acceptability testing on the line in conjunction of writing component specifications for approval. Sample and inspect incoming drug products and/or components against quality standards. Record and review documentation for accuracy and completeness. Maintain the initial and final documentation in the electronic management system. Disposition of product/component after quality review of inspection criteria Set up metadata in SAP

SUMMARY/OBJECTIVE The Administrative Assistant role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information. The Administrative Assistant role is pivotal in ensuring a smooth and efficient sales process, contributing to customer satisfaction and overall business success. Essential Functions Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services Manage order entry Communicate with Sourcing team and SOPT to secure needed product Communicate with production or scheduling managers concerning special requirements on orders Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members Communicate any credit issues discovered upon order entry to appropriate sales personnel Answer incoming calls or emails; timely & professionally Perform other duties as requested Competencies/Skills/Abilities High School Diploma or GED required Strong organizational skills and effective team player Ability to be detail-oriented and multi-task, work within specified timeframes Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus Previous Customer Service work experience is required; previous work experience in our industry is preferred Proficient with Microsoft Office; Outlook, Excel and Word BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources,

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Senior Claims Adjuster will play a critical role in delivering quality claim file management and an industry-leading customer claims experience., This will be completed by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers. How You’ll Do It Claims Technical Management: Independently handle all aspects of the workers’ compensation claims from set-up to closure. Evaluate and handle high dollar, high exposure, complex claims. Conduct timely 3-point contact investigation, with focus on continued investigation as facts of the case change. Mitigate the complex exposure while achieving the best outcome. Determine timely and accurate compensability decisions within statutory requirements. Set and adjust timely/accurate reserves within authority limits to ensure reserving activities are consistent with the case facts and company best practices. Ability to present claims to senior management, internal and external stakeholders. Timely administration of statutory medical and indemnity benefits throughout the life of the claim. Comply with all applicable statutory guidelines, rules, and regulations. Control legal activity with defense counsel through the litigation process while managing legal fees and costs. Prioritize early resolution opportunities, evaluate claim exposure and negotiate settlemen

JOIN OUR TEAM As Operations Flow Manager , you will play a key role in optimising the movement of goods and ensuring the smooth flow of team members through our Polish e-commerce warehouse. You will ensure that all inbound and outbound processes run seamlessly, enabling a smooth, fast, and reliable delivery experience for our customers. This position is unlimited and based in Robakowo . WHAT YOU'LL DO Drive operational excellence by managing and optimising daily inbound and outbound flows, ensuring a balanced and efficient warehouse operation Own the end-to-end flow strategy, including dock scheduling, staging area planning, and resource allocation to support business priorities Analyse performance data to identify bottlenecks, track flow KPIs (throughput, dwell time, dock utilisation), and implement corrective actions Collaborate cross-functionally with inbound, outbound, inventory, transport, and customer service teams to guarantee full operational alignment Support planning for key business moments, including product launches, promotions, and seasonal peaks Lead and support teams by ensuring proper staffing, training, and shift planning aligned with flow needs Ensure compliance and safety across all goods movement processes, maintaining company standards and documentation accuracy YOU COME WITH 3+ years of experience in logistics, inbound and outbound flow, or warehouse operations, ideally in e-commerce or retail A strong analytical mindset with the ability to translate data into practical flow improvements Excellent coordination and problem-solving skills, with attention to precision and efficiency Hands-on leadership experience, fostering collaboration and continuous improvement in a dynamic environment Proficiency in WMS systems and logistics software Fluent Polish and at least B2-level English; other European languages are a plus Knowledge of EU transport regulations and experience handling bulky or furniture products is highly desirable WHY WESTWING If you a

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com ROLES AND RESPONSIBILITIES: Develop, drive, and maintain project schedules for new product introductions Lead cross-functional project core teams to on-time product introduction, while maintaining or exceeding quality standards and estimated cost projections. Manage program resources, identify and track action items, and assign tasks to appropriate team members. Conduct supplier, vendor, or other program related third-party onsite visits (globally) to ensure quality, cost, and schedule standards are being met, and lead in the resolution of issues that are encountered/ Ability to travel internationally for onsite planning and program development with key suppliers and their program core teams. Expedite completion of component and finished goods specifications. Enforce project mi