Customer Solution Center Rep 4 Jobs

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, coach and mentor Premier Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 400+ integrations Act as the owner for your team’s accountability and performance - managing performance reviews, performance plans, and any employee relations issues for your direct reports Partner with Support team senior leadership to oversee team projects and initiatives to improve productivity, process or procedure Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary Who You Are: Passionate about people management and/or mentorship with previous experience leading a team, including managing other managers Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach and uses data to make informed decisions A tinkerer with some programming experience and a basic knowledge of Linux Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.) Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's ok

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively iden

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, coach and mentor Premier Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 400+ integrations Act as the owner for your team’s accountability and performance - managing performance reviews, performance plans, and any employee relations issues for your direct reports Partner with Support team senior leadership to oversee team projects and initiatives to improve productivity, process or procedure Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary Who You Are: Passionate about people management and/or mentorship with previous experience leading a team, including managing other managers Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach and uses data to make informed decisions A tinkerer with some programming experience and a basic knowledge of Linux Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.) Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform Reproduce technical issues and dive into Datadog’s 1000+ integrations Become demo certified and lead a three-pillar demo to customers Participate in product conversations with internal teams based on feedback from client interactions Train as a highly knowledgeable specialist in one or more Datadog product area(s) Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) Experienced using Zendesk, Jira, Confluence, or similar software An engineer with previous technical troubleshooting and/or programming experience Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach An effective written and verbal communicator A tinkerer with some programming experience and a basic knowledge of Linux Able to work a rotating schedule that requires weekend availability Fluent in written and spoken English and Japanese as this role will interact with stak

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identi

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed AI Engineers work directly with customers owning Gen AI strategy and implementation. On a daily basis, you will build end-to-end workflows, take them to production, and solve real world problems at the largest scale. You will have ample opportunity to contribute learnings from the field back to the Palantir AIP product suite. You will be on the forefront of extending Palantir's existing footprint and strategy into new markets and problem spaces opened up by Gen AI. Core Responsibilities Forward Deployed AI Engineers’ responsibilities look similar to those of a hands-on AI startup CTO: you’ll work in small teams to own delivery of high stakes projects with clients. A day’s work may include building LLM workflows on a large scale, interacting with customers to understand their needs and set their AI strategy, but the most impact will be driven by implementing solutions into the real world of our partner's organisations. Do you aspire to be an entrepreneur or an Applied AI leader? We believe Palantir is the best place — with the best colleagues — to learn how! What We Value Engineering mindset, focused on delivering production solutions with Gen AI, data processing pipelines, and advanced analytics tools. Solving real business problems, not academic benchmarks. Ability to collaborate efficiently in teams of technical and non-technical individuals. Comfort working in a dynamic environment with evolving objectives and direct iteration with users. What We Require Past experience building solutions with LLMs and a deep understanding of overall Gen AI landscape. Strong foundation in Machine

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed AI Engineers work directly with customers owning Gen AI strategy and implementation. On a daily basis, you will build end-to-end workflows, take them to production, and solve real world problems at the largest scale. You will have ample opportunity to contribute learnings from the field back to the Palantir AIP product suite. You will be on the forefront of extending Palantir's existing footprint and strategy into new markets and problem spaces opened up by Gen AI. Core Responsibilities Forward Deployed AI Engineers’ responsibilities look similar to those of a hands-on AI startup CTO: you’ll work in small teams to own delivery of high stakes projects with clients. A day’s work may include building LLM workflows on a large scale, interacting with customers to understand their needs and set their AI strategy, but the most impact will be driven by implementing solutions into the real world of our partner's organizations. Do you aspire to be an entrepreneur or an Applied AI leader? We believe Palantir is the best place — with the best colleagues — to learn how! What We Value Engineering mindset, focused on delivering production solutions with Gen AI, data processing pipelines, and advanced analytics tools. Solving real business problems, not academic benchmarks. Ability to collaborate efficiently in teams of technical and non-technical individuals. Comfort working in a dynamic environment with evolving objectives and direct iteration with users. What We Require Past experience building solutions with LLMs and a deep understanding of overall Gen AI landscape. Strong foundation in Machine

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Position Overview As a Micron Singapore Construction ELV Engineer, for the design, installation, and commissioning of ELV systems in semiconductor manufacturing facilities. This role involves ensuring that the critical systems for communication, security, and control are properly integrated and functional to meet project requirements. Key Responsibilities: ELV System Design & Engineering: - Design and develop ELV systems such as Life Safety System (LSS), fire alarms, CCTV, access control, public address systems, structured cabling, and building management systems (BMS). - Perform detailed ELV system layout, cabling schedules, and interface drawings to ensure smooth integration with electrical and mechanical systems. - Select and specify appropriate ELV components and devices, ensuring they meet project specifications and comply with local and international standards. - Collaborate with other engineers (electrical, mechanical, etc.) to coordinate ELV designs with other building services. Stakeholder & Program Management -Serve as the primary point of contact for internal and external stakeholders, including project owners, consultants, contractors, and suppliers. -Facilitate

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Responsibilities: Lead on site Smart Fac transformation and on implementation of Smart fac projects in collaboration with other Micron sites/Departments/sections Plan, schedule and supervise Projects, Preventive and Corrective Maintenance work activities on Instrumentation & Control system under the responsibilities of Facilities organization Lead troubleshooting and attend to abnormalities in support of Operations in a timely manner on system under the responsibilities of Facilities organization, when required Lead and participate in equipment and system abnormalities root cause analysis, attend review meeting and provide update, then execute corrective and preventive action for continual improvement, this include installation and modification work on existing or new mechanical equipment and Instrumentation & Control system Support engineering and tool install on system capabilities analysis during scenario evaluations Manage out sourced contract service provider to perform work activities in accordance to service agreement Utilize computer base software to document and analyses records of work order and equipment history Maintain equipment and system maintenance record for work history traceability Acquire estimate

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Description Summary As a Staff/Senior Engineer – Mechanical Systems at Micron Singapore, you will lead and oversee the planning, design, construction, testing, commissioning, and operational readiness of both wet and dry mechanical systems in semiconductor facilities. This role requires extensive technical expertise and strong project management capabilities to drive complex infrastructure programs that support Micron’s business objectives. Design & Engineering Oversight: - Lead the design and engineering of mechanical systems, including but not limited to Wet Systems: Chilled water, cooling water, make-up water, fire protection, PCW, plumbing, sanitary systems, and underground services. Dry Systems: HVAC, process exhaust (general, solvent, ammonia, acid), process vacuum, compressed dry air, cleanroom and non-cleanroom makeup air systems. - Review and approve technical specifications, equipment selection, and detailed engineering drawings. - Coordinate with cross-disciplinary teams (electrical, structural, process) to ensure the integration of mechanical systems. - Evaluate innovative technologies to enhance system efficiency, performance, and sustainability. -Lead and deliver the detailed design,

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Position Overview Micron Singapore is seeking a highly skilled and motivated Gas Staff Engineer / Senior Engineer – Construction to join our dynamic team. The successful candidate will be responsible for the design, specification, installation, commissioning, and optimization of high-purity gas delivery systems in semiconductor manufacturing facilities. This role ensures safe handling, efficient distribution, and compliance with all relevant codes and safety regulations, while collaborating with cross-functional teams to deliver projects on time and within budget. Key Responsibilities Design & Engineering Design specialty and bulk gas delivery systems, including storage, distribution piping, process integration, and effluent scrubber units, ensuring stringent purity and safety requirements for semiconductor fabrication. Develop detailed engineering drawings, P&IDs, and specifications for all gas systems. Perform flow, pressure, and compatibility calculations to optimize system efficiency. Specify critical components and ensure designs meet all applicable codes and regulations (NFPA, FM, UBC, UFC, UMC, IBC, IMC, IFC, NEC, SEMI, OSHA, NEA etc). Conduct research and development on emerging facilities and technologies

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Inspection Technology & Equipment Ownership Manage advanced inspection and metrology platforms throughout package development and manufacturing. Develop technology roadmaps and capability strategies to meet future packaging requirements. Drive equipment lifecycle management, capacity planning, and technology insertion activities. Equipment Qualification & Deployment Lead tool installation, qualification (TIQ), release, and production readiness activities. Establish equipment acceptance criteria, qualification methodologies, and deployment plans. Drive tool-to-tool matching and network standardization initiatives. Defectivity Engineering & Yield Improvement Develop inspection solutions to detect, monitor, and reduce critical defect mechanisms. Set up defect metrics, observa

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a dynamic Business Development Representative ( German speaking ) to generate sales pipeline and drive revenue growth. You'll prospect into relevant accounts, engage and qualify potential customers, and set the tone for the sales cycle. This role offers a great opportunity to refine your prospecting and discovery skills in support of our Commercial and Large Enterprise teams. You will work on a hybrid basis from London, United Kingdom and will be reporting to the Manager, Business Development. You Will: Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, linkedin, cold calling and/or using our other sophisticated software sales tools Independently create and manage multiple outbound sequence campaigns in our sales engagement platform Record and document all activity in Salesforce.com Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives Leverage taught sales techniques to maximise prospect interactions Maintain high level of activity with the intent to qualify and create exponential sales Perform other duties as assigned You Have: Experience selling to the DACH region is highly desirable Proactive, independent thinker and creative problem solver with high energy/positive attitude The ability to think critically and make decisions independent of managerial oversight Salesforce.com or similar CRM experience Must be able to int

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities You will involve in the application lifecycle management for software systems in a highly automated semiconductor manufacturing environment Develop a keen understanding of IT and Manufacturing Automation trends and apply the knowledge to participate in technical and business analysis sessions to understand requirements. Collaborate with global IT team from divest backgrounds and experiences to convert those requirements into effective and efficient technical solutions. Serve as IT technical authority within Micron, provide advice and recommendations to senior management on improvements from processes, procedures and software system development. Ensure Secure Software Development Lifecycle standard, requiring adherence to security best practices during development, deployment and maintenance; includes risk assessment, secure coding standard and guidelines, and compliance with internal governance framework. Ensure a good quality software releases with detail software acceptance testing, verification and end-users training. Keep applications software and hardware systems to the most current production releases version by applying update and patches as required. Develop capabilities to prevent unscheduled downtime wi

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Description As a AI Product Owner at Micron Technology, Inc., you will report to the Smart Manufacturing and Artificial Intelligence organization. The team defines, drives, and delivers end-to-end smart manufacturing solutions, integrated across functions of the business. The team applies industry-leading methodologies in automation, artificial intelligence (AI) , and generative AI (GenAI) to enhance Micron’s product development, business, and administrative processes across the company. Responsibilities and Tasks Own and shape strategic roadmap of yield smart manufacturing solutions (YMS applications), work with users to capture and analyze information related to the adoption of SMAI solutions. Identify gaps, weaknesses, and inefficiencies in current solutions, including opportunities for AI-driven enhancements. Define business solutions and propose projects for implementation, work with fab engineers and data scientist to solve tactical yield issue, leveraging data science, AI and GenAI technologies where applicable. <li style="co