Customer Solution Center Rep 4 Jobs

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Director, Marketing Communications owns how Hyliion is understood by customers, investors, media, employees, and partners. This role sets the strategic direction for corporate and executive communications, public relations, brand management, and marketing communications, and is accountable for translating company strategy, technical progress, and business milestones into clear and credible narratives across all channels. The position leads and develops a team and function that scale with Hyliion’s growth, partners with the leadership team on high-stakes communications. This position operates as both a strategic owner and a hands-on contributor, flexing between communications strategy, team leadership, and direct production based on business needs. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Communications Strategy and Brand Management Sets the vision for and lead execution of Hyliion's corporate and marketing communications strategy in alignment with commercial priorities, corporate objectives, and key milestones. Define and own the narrative for Hyliion and the KARNO technology across customers, investors, media, employees, and partners. Establish, own and enforce brand guidelines, including visual identity, messaging, terminology, tone of voice, photography, renderings, and technical language. Lead and develop a high-performing communications and marketing team. Own crisis and issues communica

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Lead, hire, mentor, and develop a team of Diffusion & Implant engineers, providing regular feedback, career development, and fostering a culture of collaboration, accountability, and technical excellence. Own and drive DF and IMP process module development, including cell development, process characterization, Integration, process margin improvement, and manufacturability for 3D NAND nodes. Drive execution of process development activities aligned with TD roadmap, ensuring timely delivery of robust, scalable, and high-performance solutions. Collaborate closely with Process Integration, Manufacturing Development, Equipment Engineering, and global TD teams to meet integration requirements and technology breakthroughs. Lead transfer of processes to high-volume manufacturing, supporting pilot ramp, yield improvement, and long-term process stability. Drive DOE-based experiments and data-driven methodologies to optimize process performance, expand process window, and improve cost effectiveness. Implement advanced process monitoring and control strategies to ensure stable, repeatable, and manufacturable performance. Identify and lead process simplification, cost reduction, and productivit

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team We safeguard Okta from threats and vulnerabilities that could disrupt our business or erode our customers’ trust. The Defensive Cyber Engineering organization is responsible for the Security Data Platform, infrastructure, and tooling that enable Okta’s Detection and Response capabilities. The team also manages enterprise security tools and infrastructure that support XDR, DLP, and SSPM capabilities. The Role We are expanding this team to support Okta’s Public Sector roadmap by hiring a Staff Software Engineer in the DC area. You’ll work closely with Security, Business Technology Engineering, and Product teams to implement and manage security solutions, ensuring our core infrastructure applications protect our workforce, endpoints, and corporate data. To deliver on this vision, you will build data and infrastructure platforms by leveraging your software, data, and security engineering skills. You’ll use automation, policy-as-code, and cloud-native technologies to deliver scalable, resilient, and secure solutions. What you bring: 8+ years of strong coding and scripting experience, with a focus on building automation and custom tooling for security engineering teams. Experience with Python is required; proficiency in other languages (e.g., Bash, PowerShell, Go) is a plus. Experience developing and maintaining ETL/ELT pipelines for onboarding security data into Okta’s security data lake. Experience working with security teams to integrate log sou

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Hybrid Cloud Engineer Position Overview TEGNA is looking for a Hybrid Cloud Engineer to join the dynamic engineering team. The TEGNA IT Infrastructure team represents a wide range of technologies and competencies. Working in tandem with peers, other teams, departments, business units and outside vendors, the team assists in the evaluation, implementation, and support of technology solutions toward business objectives. The analyst in this position will contribute to the design, implementation, and support of on premise and cloud components to core business applications and will participate in migrations to multiple public cloud platforms. As part of a team, the candidate will build, maintain, support technical systems and applications for business at data centres, cloud, and television stations. This requires comprehensive knowledge of server, storage, cloud, and networking components required to maintain the business. What You’ll Do Design, implement and maintain server and storage components for on-premises and public cloud. Working with technical and non-technical internal customers, provide in-depth consultation and communication for technology solutions. Lead the design, building, testing, documentation and implementation of systems management practices associated with AWS

InvGate is a fast-growing SaaS company that develops innovative solutions for IT Service Management (ITSM), IT Asset Management (ITAM), and Enterprise Service Management (ESM). Our products help organizations in more than 70 countries streamline their IT operations, improve productivity, and deliver outstanding service experiences. We are looking for a Senior Product Manager to join our Product team. This team plays a key role in the evolution of our solutions, leading discovery processes, defining functionality, and managing the entire lifecycle of new features. The role leverages AI as an accelerator while ensuring alignment with our product strategy and roadmap. Core responsibilities Lead features from problem identification through launch, measurement, and iteration. Understand the needs of customers, users, and stakeholders, translating them into product opportunities. Partner with Engineering and Design/UX teams to define and deliver solutions in an agile manner. Use AI to conduct research, analyze information, build prototypes, and accelerate workflows. Prioritize initiatives based on their impact, technical feasibility, and business value. Define metrics to assess the quality and impact of features. Requirements Solid experience as a Product Manager across the different stages of the product lifecycle. Degree in Engineering, Computer Science, Information Systems, or equivalent technical experience. Strong technical understanding and the ability to collaborate effectively with Engineering teams. Demonstrated and regular use of artificial intelligence tools. A hands-on, autonomous profile focused on launching and iterating solutions. Ability to combine technical understanding with strong business judgment. Excellent communication, empathy, and negotiation skills. Advanced English proficiency. Highly valued Experience with B2B or SaaS products. Experience with AI-first products, chatbots, virtual agents, conversational platforms, or LLMs. Familiarity with techn

Toast is driven by building a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. From independent operators to global enterprise chains with thousands of locations, Toast powers the full guest and operator experience - point of sale, kitchen display, online ordering, analytics, and beyond. International expansion is a critical growth engine for Toast's future. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. As we gain market share, we are increasing our up-market product investment into Mid-Market (MM). Our goal is to be able to win and retain larger and more complex restaurant and hospitality operators. As part of this team’s mission you will get close to customers to fully understand the nuances of each of their unique needs, to ensure your contributions are making a meaningful impact to their business. A day in the life (Responsibilities) Design, build and maintain high performing, flexible, and scalable solutions that help restaurants operate their business effectively Ship features end-to-end, from design through rollout, monitoring for success and iterating based on real-world use Be an awesome teammate who's all in on collaboration and collective success Collaborate closely with Product, Design and Engineering stakeholders Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) 3+ years of backend/full-stack experience, delivering products that drive impact Ability to read and integrate with frontend applications; showing curiosity to work across the stack when needed Excited about AI-assisted development and LLM-based agents (Claude Code or similar), and interested in pioneering new workfl

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identify and

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform Reproduce technical issues and dive into Datadog’s 1000+ integrations Become demo certified and lead a three-pillar demo to customers Participate in product conversations with internal teams based on feedback from client interactions Train as a highly knowledgeable specialist in one or more Datadog product area(s) Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) Experienced using Zendesk, Jira, Confluence, or similar software An engineer with previous technical troubleshooting and/or programming experience Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach An effective written and verbal communicator A tinkerer with some programming experience and a basic knowledge of Linux Able to work a rotating schedule that requires weekend availability Fluent in written and spoken English and Japanese as this role will interact with stak

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, coach and mentor a team of Premier Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 600+ integrations Act as the owner for your team’s accountability and performance - partnering closely with upper management to facilitate performance reviews, performance plans, and any employee relations issues for your direct reports Ensure successful training and onboarding of new hires Guide the team through technical-training, certificates and additional learning and development needs Build out documentation and knowledge base articles for a variety of technologies Drive projects or initiatives to improve team productivity, process or procedure Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary Who You Are: Passionate about people management and/or mentorship with previous experience leading a team Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Active contribution to open-source projects (code, bug reports, etc.) and the Engineeri

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identify and implement opportunities to scale suppor

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, coach and mentor a team of Premier Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 600+ integrations Act as the owner for your team’s accountability and performance - partnering closely with upper management to facilitate performance reviews, performance plans, and any employee relations issues for your direct reports Ensure successful training and onboarding of new hires Guide the team through technical-training, certificates and additional learning and development needs Build out documentation and knowledge base articles for a variety of technologies Drive projects or initiatives to improve team productivity, process or procedure Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary Who You Are: Passionate about people management and/or mentorship with previous experience leading a team Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Active contribution to open-source projects (code, bug reports, etc.) and the Engineeri

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, coach and mentor a team of TSEs who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 600+ integrations Act as the owner for your team’s accountability and performance - partnering closely with upper management to facilitate performance reviews, performance plans, and any employee relations issues for your direct reports Ensure successful training and onboarding of new hires Guide the team through technical-training, certifications and additional learning and development needs Build out documentation and knowledge base articles for a variety of technologies Drive projects or initiatives to improve team productivity, process, or procedure Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary Who You Are: Passionate about people management and/or mentorship with previous experience leading a team Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach and uses data to make informed decisions A tinkerer with some programming experience and a basic knowledge of Linux Active contribution to open-source projects (code, bug reports, etc.) and the Engine

Since 1971, CFM Company has been delivering high-performance HVAC and sheet metal solutions across Colorado and Eastern Wyoming. We represent top-tier manufacturers and support our customers through every stage—from system design and selection to logistics, installation, and beyond. Our team is built on relationships, driven by service, and committed to doing the job right. If you're ready for what's next, we’re excited you found us. At CFM, you’ll be part of a company that combines deep local roots with the backing of a national network—giving you the tools to grow, the freedom to take on new challenges, and the chance to make a lasting impact in the communities we serve. We review every application carefully and appreciate your interest in growing your career with our team. The Project Coordinator / Inside Sales role is a key support function within the sales organization, responsible for driving accuracy and execution across the HVAC project lifecycle.This position supports outside sales teams by managing estimating, quoting, submittals, and order coordination while maintaining strong communication with contractors and manufacturers. The role directly contributes to successful bid outcomes and project delivery. The ideal candidate is detail-oriented, highly organized, and comfortable working in a fast-paced construction-driven environment where deadlines, accuracy, and communication are critical. Base compensation: $22.00/ hr. - $46.00/hr. Level 1 – Entry (0–2 years) Scope: Basic take-offs, quoting support, order entry, guided estimating support, and project tracking. Level 2 – Developing (2–5 years) Scope: Independent estimating, submittals, contractor interaction, full project support ownership. Level 3 – Advanced (5+ years) Scope: Complex estimating, bid strategy support, manufacturer coordination, high-level project execution. Key Responsibilities Sales & Project Support Assisting outside sales in supporting contractor bids and project opportunities

Since 1971, CFM Company has been delivering high-performance HVAC and sheet metal solutions across Colorado and Eastern Wyoming. We represent top-tier manufacturers and support our customers through every stage—from system design and selection to logistics, installation, and beyond. Our team is built on relationships, driven by service, and committed to doing the job right. If you're ready for what's next, we’re excited you found us. At CFM, you’ll be part of a company that combines deep local roots with the backing of a national network—giving you the tools to grow, the freedom to take on new challenges, and the chance to make a lasting impact in the communities we serve. We review every application carefully and appreciate your interest in growing your career with our team. The Project Coordinator / Inside Sales role is a key support function within the sales organization, responsible for driving accuracy and execution across the HVAC project lifecycle. This position supports outside sales teams by managing estimating, quoting, submittals, and order coordination while maintaining strong communication with contractors and manufacturers. The role directly contributes to successful bid outcomes and project delivery. The ideal candidate is detail-oriented, highly organized, and comfortable working in a fast-paced construction-driven environment where deadlines, accuracy, and communication are critical. Base Compensation: $22.00/ hr. - $46.00/hr. Level 1 – Entry (0–2 years) Scope: Basic take-offs, quoting support, order entry, guided estimating support, and project tracking. Level 2 – Developing (2–5 years) Scope: Independent estimating, submittals, contractor interaction, full project support ownership. Level 3 – Advanced (5+ years) Scope: Complex estimating, bid strategy support, manufacturer coordination, high-level project execution. Key Responsibilities Sales & Project Support Assisting outside sales in supporting contractor bids and project opportunitie

Since 1971, CFM Company has been delivering high-performance HVAC and sheet metal solutions across Colorado and Eastern Wyoming. We represent top-tier manufacturers and support our customers through every stage—from system design and selection to logistics, installation, and beyond. Our team is built on relationships, driven by service, and committed to doing the job right. If you're ready for what's next, we’re excited you found us. At CFM, you’ll be part of a company that combines deep local roots with the backing of a national network—giving you the tools to grow, the freedom to take on new challenges, and the chance to make a lasting impact in the communities we serve. We review every application carefully and appreciate your interest in growing your career with our team. The Application Engineer will provide technical support for CFM Engineering Sales and Contractor Sales as well as providing technical support for CFM Customers. The Application Engineer will be trained to support both HVAC System and HVAC Equipment questions. The Application Engineer must have strong engineering, communications and time management skills to successfully support, communicate and manage multiple product and system questions. Comepensation : $65,000 – $85,000 per year (based on experience) Benefits: Paid Time Off for Holidays, Vacation, Personal Days, and Sick Leave Health Insurance Dental Insurance Short Term and Long Term Disability Insurance Term Life Insurance 401(k) Plan Tuition Reimbursement *for qualifying classes KEY ACCOUNTABILITIES AND RESPONSIBILITIES: Engineering Sales Support Application Engineers will provide internal support for engineer sales staff. Assistance shall include working directly with Sales Engineers and interacting with Consulting Engineers who are CFM Company’s engineering customers. Application Engineers shall support the engineering sales process with product and