Customer Solution Center Rep 4 Jobs

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. About the Role Join Micron’s Advanced NAND Technology (ANT) Singapore team to drive the future NAND technology roadmap through advanced pathfinding and integration. In this role, you will work in a cutting-edge R&D environment, developing next-generation memory technologies by bridging device concepts, materials, and process integration into manufacturable solutions. You will leverage AI-enabled data analytics and model-driven methodologies to analyze complex datasets, accelerate learning cycles, and solve critical scaling challenges, directly impacting future memory nodes. Key Responsibilities Drive 3D NAND integration and technology roadmap , leading pathfinding and advanced architecture enablement. Lead end-to-end development (conception → technology validation) including learning vehicles, characterization, and debug. Solve complex integration challenges using data-driven, AI-assisted, and model-based approaches , identifying critical technology gaps and enabling solutions. Define and optimize module/process architecture (electrical targets, process flows, design rules) to

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Location Singapore Department NAND Product Engineering Project Title NAND Product Validation, Characterization, and Electrical Failure Analysis Project Description The intern will undertake a structured engineering project focused on NAND product validation, characterization, and electrical failure analysis. Under the guidance of experienced product engineers, the intern will gain practical exposure to NAND device physics, product specifications, validation methodologies, and semiconductor test equipment. The project will include hands-on bench testing, analysis of electrical test results, and evaluation of selected product changes or failure cases. The intern will collaborate with engineers from Product Engineering and relevant cross-functional teams to understand how technical evidence is used to investigate NAND-related issues and improve product quality. Objective of the Project Develop foundational knowledge of NAND device physics, product specifications, and validation methodologies. Apply semiconductor and microelectronics concepts through structured bench experiments and data analysis. Build practical experience in NAND characterization, electrical fa

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Senior AI Product Owner at Micron Technology, Inc., you will report to the Smart Manufacturing and Artificial Intelligence organization within focus on FE Procurement. The team defines, drives, and delivers end-to-end AI and agentic solutions across procurement and adjacent functions. You will own the delivery of assigned AI products, applying industry-leading methodologies in data science, automation, AI, and agentic systems to enhance Micron's procurement, planning, and business processes. In this role, you will work with an internal team of Data Scientists and Data Engineers and engage functional stakeholders and users in the design, analysis, and implementation of AI solutions. You will own the product backlog for your assigned use cases, translate business needs into requirements, and drive solutions from concept through delivery and adoption. You will work closely with key stakeholders across FE Procurement to ensure positive impact and sustainable results from the Smart Manufacturing and AI solutions. Responsibilities and Tasks Own the product backlog for assigned AI and agentic use cases: capture and refine requirements, write clear user stories and acceptance criteria, and prioritize work. Work with users to capture and analyze information related

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Location Singapore Department HVM Engineering Process and Equipment Engineering Project Title Superior Copper Sputter Enablement on HBM Metallization Project Description With increasingly advanced technology scaling and higher performance requirements, the metallization process requires continuous innovation to meet stringent electrical, reliability, and manufacturability targets. To support future product roadmaps and capacity expansion, there is a need to enable advanced copper deposition capability as an improved manufacturing platform for metallization. This effort requires comprehensive process development, hardware qualification, integration assessment, and defectivity optimization to achieve process equivalency while maintaining yield, reliability, and cost competitiveness. The project will leverage Artificial Intelligence (AI), Micron manufacturing systems, and advanced data analytics to perform extensive characterization, validation, and predictive insights across process conditions. The intern will work closely with engineering teams to evaluate process performance, identify optimization opportunities, and develop data-driven solutions that improve manufacturing robustness and readiness for h

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Location 990 Bendemeer Road, Singapore 339942 Department Storage Technology and Products Group Product Engineering, Business Operations Project Title Artificial Intelligence Data Harness for End-to-End Ramp Intelligence and Business Operations Planning Project Description The Storage Technology and Products Group Product Engineering organization is at the forefront of developing Micron’s storage technologies and products. The Business Operations team drives strategic planning and operational excellence across key domains, including research and development cost management, operational expense planning, workforce management, metrics governance, and capital expenditure optimization. Under the guidance of experienced team members, the selected intern will contribute to a structured project to develop an Artificial Intelligence-enabled data harness platform. The platform will integrate relevant business-planning data and enable intelligent decision support for quarterly planning activities. This project offers an opportunity to apply Artificial Intelligence, data engineering, and business analytics to defined business-planning challenges within a global semiconductor research and development environment.<br

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Your Responsibilities will include but are not limited to : Manage network tool utilizations strategies and benchmark performance to optimize the company’s deployed capital Manage and communicate improvement and implementation plan to all relevant levels and functions in Manufacturing Optimize capacity of install equipment and lead sites and tool level optimization studies for efficiency improvement Collaborate with partners to understand future tool and process roadmaps. Able to assess network capacity impacts of process changes Using AI to strengthen capital investment decisions by optimizing financial metrics, improving process flexibility, enhancing capacity sharing, and identifying equipment re-purposing opportunities before equipment purchases Attention to detail and ability to work in situations where changes is fluid Ability to spot, question and highlight differences to drive resolutions with relevant collaborators About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and o

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The Package Health Analyst will contribute to the development and execution of package health monitoring, simulation, and characterization activities. This role involves hands-on engineering work in DFT, data analysis, and reliability testing to ensure robust packaging solutions Key Responsibilities Package Health Metrics & Monitoring Define quantitative package health metrics Develop detection mechanisms and monitoring dashboards for continuous health assessment. Perform electrical and mechanical characterization of packages. Inline Defect Characterization Implement real-time defect detection and classification (critical vs. non-critical). Conduct next-level characterization for critical defects and integrate findings into predictive models. Advanced Analytics & Knowledge Base Perform correlation and causation studies between process variables, defect patterns, and reliability outcomes. Build and maintain a structured knowledge base for package health learnings to enable NPI handover and future technodes. End-to-End Traceability </

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Development and execution of alignment programs Develop and implement alignment programs with TPM core teams and task force teams across the network to drive BKM alignment and network standardization to improve efficiency and performance in each of the Pillars. For improvements in scale, identifying and driving improvements in Tool Utilization to meet BIC standards including elimination of low utilization tools in Micron, generation of globally aligned cold/warm idle shutdown of tools when not in need to generate OPEX and CAPEX savings, and resolving Tool POR-MOR gaps on major volume, with aligned BKMs implemented across the network & PDM updated. For Speed this will include execution of Early-Stage Transfer Alignment (ESTA) to drive BKM sharing between technologies, process recipe alignment and identification and alignment of BKMs to improve machine mismatch and defect performance. For Quality this will include alignment of PM Procedures, for shared workstations, Post Maintenance Qualifications, Scrap reduction and GDM recurrence prevention. For Cost this will include performing Power Walks to understand practices across the network and development of methodology and system improvements to drive labor efficiency and driving

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Location Singapore Department Photo Manufacturing Project Title Photo Train Size Optimization Through Advanced Data Analytics Project Description The Photo Manufacturing area plays a critical role in wafer fabrication, where train size directly influences tool utilization, manufacturing cycle time, work-in-progress flow, and factory output. This project focuses on using advanced data analytics to optimize Photo train size by identifying the key operational factors that influence throughput and productivity. The intern will develop analytical models and dashboards to study the relationships among train size, process constraints, reticle availability, tool capacity, lot-loading patterns, and manufacturing output. Through the analysis of historical manufacturing data, the intern will generate actionable insights and recommendations to improve operational efficiency while maintaining product quality and cycle-time performance. The project provides an opportunity to apply data analytics, statistical modelling, and manufacturing knowledge to a real-world semiconductor production challenge. Objective of the Project Identify the operational factors that influence Photo t

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Smart Systems Technician, you will join our world-class team in Singapore to drive innovative solutions that improve operational productivity, efficiency, and product quality. This is an outstanding opportunity to work at the forefront of semiconductor manufacturing, where you will support system solutions that make a significant impact on our operations across High Bandwidth Memory (HBM), Component Assembly and Test, and SSD operations. You will be an essential part of maintaining and improving software applications, ensuring flawless operation, and helping us remain competitive in a fast-paced industry. Responsibilities and Tasks Provide first-line support and troubleshooting for software-related issues in manufacturing operations, ensuring timely resolution and minimal disruption. Assist in the deployment, maintenance, and improvement of system solutions, including both internal Micron applications and third-party vendor applications. Explore opportunities to introduce new systems, including AI-powered analytics and automation tools, to improve organizational efficiency through system solutions. <span

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities You will involve in the application lifecycle management for software systems in a highly automated semiconductor manufacturing environment Develop a keen understanding of IT and Manufacturing Automation trends and apply the knowledge to participate in technical and business analysis sessions to understand requirements. Collaborate with global IT team from divest backgrounds and experiences to convert those requirements into effective and efficient technical solutions. Serve as IT technical authority within Micron, provide advice and recommendations to senior management on improvements from processes, procedures and software system development. Ensure Secure Software Development Lifecycle standard, requiring adherence to security best practices during development, deployment and maintenance; includes risk assessment, secure coding standard and guidelines, and compliance with internal governance framework. Ensure a good quality software releases with detail software acceptance testing, verification and end-users training. Keep applications software and hardware systems to the most current production releases version by applying update and patches as required. Develop capabilities to prevent unscheduled downtime wi

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The Material Planning Engineer will be responsible for working within a team of individuals to manage spares and materials forecast for the Fab tools. The engineer will work with the various Fab Process areas to ensure spares and materials are accurately forecasted and liaise with Procurement to ensure sufficient stocking levels. The engineer will also work closely with the cost management and finance team on budgeting, compliance to budget and cost benchmarking. This responsibility may include identifying cost effective sustaining manufacturing improvements, minimizing regular expenditures, and helping to promote a cost-conscious culture. Develop and maintain accurate Build of Material planning model of assigned commodities or Spares PM Maintenance Plan planning model of assigned Fab area. Apply supply chain engineering concepts to manage forecast requirement and forecast accuracy performance to ensure no inventory shortage or material expiry issues that can cause production line stoppage. Determine actions needed for excursion control and method improvement. Design and coordinate projects with several different departments to continuously improve forecast accuracy with high efficiency. Interface with research & development and process engineering to buil

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities: Apply Industrial Engineering concepts and logic towards development of forecasting models covering Facility bulk utility usage and/or other Fab metrics to meet the Fab operation requirements. Managing and coordinating various departments and global sites in own field of modelling work, working pro-actively and collaboratively to identify areas of improvement and actionable items to achieve the best outcome for the company Understand the impact to the metrics driven by scenario changes through data analysis and overall understanding of modelling and engineering concepts. Communicate well to both upper management and downstream stakeholders on impact and risks towards Fab operations, driven by data analysis and logic. Exploring and working on improvement projects related to own field of modelling work, such as leveraging on available automation tools to drive productivity. Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. <

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities: Optimize production equipment layouts by applying industrial engineering principles to improve material flow, footprint efficiency, and overall factory output. Maintain accurate and up‑to‑date layout documentation, ensuring that all planned tool installations, relocations, upgrades, and removals are reflected in the ramp‑plan layout. Perform onsite assessments together with Facilities and tool owners to validate layout feasibility, verify physical and infrastructure constraints, and ensure that proposed layouts accurately reflect operational conditions Collaborate closely with Manufacturing, Engineering, and Facilities to communicate layout changes, resolve constraints, and ensure alignment throughout the planning and execution process. Develop foundational understanding of fab design, cleanroom protocols, and process areas to support effective layout planning and operational readiness. Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. About Micron Micron is a global leader in memory and storage solutions, enabling transformative technology that enriches life for all. With over 40 years of innovation, Micron plays a pivotal role in the data-driven economy, where memory and storage are strategic differentiators. We are committed to sustainability, employee well-being, and community support, and we foster a culture of inclusion, collaboration, and continuous improvement. Job Summary Are you an aspiring engineer with passion in applying data science into complex real-life problems? Planning SIC Engineer is a great starting point! You will oversee Micron’s advanced industrial production line that qualified as part of World Economic Forum’s Global Lighthouse Network, in identifying and communicating opportunities for improvement, and proposing line direction and focus on terms of inventory scheduling. You will also work with various departments in aligning line management business rules, optimizing various scheduling rules, and setting up production reports and indices. In performing this role, you will apply manufacturing science concepts to line management and inventory scheduling. Main Responsibilities: Oversee production line to identify and communicate opportunities for improvement.