Customer Solution Center Rep 4 Jobs

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As the member of HIG HBM Package Product Engineering, you will be part of a high-performing team to driving Package and HBM Product engineering activities within the HBM Systems and Product Engineering Team. You will be part of a Global team of professional Product Engineers leading a portfolio of Best-In-Class Next Generation HBM Product focused on the critical KPI’s Quality, Cost, Cycle Time and Scale. You will collaborate across functions within and outside of HBM to meet both strategic and tactical objectives while continually maximizing the effectiveness of the HIG HBM PE organization. Key Responsibilities ASM Yield and DPM Improvement: Accountable for improving assembly related coverage within the manufacturing flows to improve the Time 0 and Field DPM and reduce/prevent inline fallout within the assembly process. HBM Cube Yield Improvement: Improving HBM Cube yield through test optimization

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Description Micron's Singapore Back End Manufacturing is looking for a high energy and ambitious individual to join us as a Test Equipment Engineer in MSB Test Engineering department. You will be responsible in supporting the overall Test Operations including, but not limited to, develop frameworks monitoring and improvement initiatives on Engineering performance to plan, develop valuable engineering solutions, driving continuous improvement projects in tester utilization and support new tester setup and qualification. In addition, you will leverage data analytics, automation and AI-enabled tools to improve engineering efficiency, equipment reliability and decision making. You also need to coach and train other TMs to improve engineering capability and personal/professional development. Responsibilities and Tasks Equipment Availability and Overall Equipment Efficiency (OEE) Improvement • Proactively improve test equipment availability using equipment FMEA, Potential Problem Analysis, design improvement or other Continuous Improvement projects. • Stra

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We're seeking a Software Engineer to join our First-Party Hardware team. In this role, you will design, build, integrate, and validate the software used to manufacture, qualify, and deliver our hardware from the factory. You will work across the stack to create the infrastructure that runs internally and externally to coordinate all aspects of the production process. You will create the critical tools and procedures to execute, capture, process, and present the data resulting from the end to end assembly and validation of our hardware across multiple vendors and sites. This role is hands-on and high-ownership. You will work closely across teams both internal and external to define the standards that will be used across our products to ensure the velocity and quality of our 1P hardware. You will own the implementation, deployment, and output of these systems as well their continued maintenance and SLAs. Location: San Francisco, CA (Hybrid: 3 days/week onsite). Relocation assistance available. In this role, you will: Design, develop, and maintain the software infrastructure for manufacturing process execution and data export. Own integration across internal customers and vendor systems and processes. Build and maintain the CI, release, and delivery pipeline of tooling to external partners. Build and maintain internal systems to ingest, process, deliver, and visualize critical data for internal teams and systems. Build system health monitoring, telemetry, remote d

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Senior or Staff Equipment Development Engineer in Micron's Advanced Technology Packaging Development (APTD) team, you will be primarily responsible for developing and optimizing next generation, first of a kind (FAOK) wafer and die equipment (Post probe wafer and die development) to improve capability, productivity and cost of such equipment. You will take ideas from conception, through equipment and sub-component development, all the way to implementation in APTD and manufacturing facilities. You will also be required to identify, diagnose, and resolve equipment related problems by applying failure analysis, FMEA, 8D or FDC/Data Science methodology. Additional responsibilities include coordinating and carrying out equipment evaluation/optimization to implement changes, leading and participating in equipment maturity and availability improvement and cost reduction activities. You will be working in a highly collaborative atmosphere, interacting with various groups such as process development, manufacturing, and equipment vendors, to ensure robust processes that meet the detailed physical requirements for Micron products. You will grow into an expert engineer, driving post probe wafer and assembly technology roadmaps, which have a direct influence on Micron’s global leadership in s

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Location Singapore Department Front End Capital Procurement Operations Project Title AI-Enabled Supplier Performance Analytics and Procurement Process Transformation Project Description This internship project focuses on developing data-driven and AI-Enabled solutions to improve supplier performance visibility, procurement analytics, and process efficiency within Front End Capital Procurement Operations. The intern will undertake a structured project involving supplier performance analysis, capital equipment delivery tracking, procurement dashboard development, and workflow optimization. The intern will also explore how Artificial Intelligence, Generative AI, AI Assistants, and Agentic AI can improve data analysis, reporting, knowledge retrieval, and decision-making. Objective of the Project Develop an analytical framework that improves visibility into supplier performance, capital equipment delivery, and procurement activities. Apply data analytics and AI-Enabled methodologies to identify supply risks, operational trends, and improvement opportunities. Evaluate procurement workflows and recommend opportunities for process simplification, standardizat

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities, but not limited to Install, upgrade database systems, apply patches and implement changes when required. Diagnose and resolve database errors ensuring high availability of database systems. Manage databases access, backups and ensure compliance with database and security standards. Perform changes to critical databases related to manufacturing and engineering. Support incident, request, change, and problem management tasks associated with database operations. Ensure SLA for incidents and service requests are met with high quality of work. Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met. Provide oncall support, including outside of office hours. Perform business continuity planning and capacity forecast for database systems Plan, execute, and validate disaster recovery exercises, failover testing, and recovery procedures to ensure business continuity readiness. Collaborate with site customers on new database requirements, problem resolution and data flow requests. Performance

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate, and advance faster than ever. Global EHS & Sustainability is building a future-ready operating model founded on Trusted Data, AI Enablement, and Decision Intelligence. As the Staff Specialist, EHSS Business Systems , you will serve as the technical-functional specialist for SAP S/4HANA, ServiceNow, and the broader EHSS business systems landscape. Your initial focus will be ensuring EHSS readiness for SAP S/4HANA while strengthening ServiceNow-enabled workflows and interoperability across connected enterprise systems. You will partner with EHSS subject-matter experts, site teams, program managers, IT, SMAI, enterprise program teams, and implementation partners to ensure EHSS systems are integrated, supportable, compliant, and fit for purpose. You will provide the enduring systems expertise needed to inform technical-functional decisions, validate delivered solutions, and sustain the connected EHSS systems landscape. Key Responsibilities Own EHSS Business Systems Expertise Serve as the EHSS technical-functional specialist for SAP S/4HANA, ServiceN

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate, and advance faster than ever. Global EHS & Sustainability is building a future-ready operating model founded on Trusted Data, AI Enablement, and Decision Intelligence. As the Staff Specialist, EHSS Data , you will serve as the technical specialist for the EHSS data domain. You will partner with EHSS SMEs, SMAI, and IT to shape trusted data products, data models, and technical specifications that support reporting, analytics, AI, and operational decision-making. You will provide the technical expertise needed to ensure EHSS data is reliable, reusable, well-governed, and aligned with approved business definitions and enterprise data practices. Key Responsibilities Build the EHSS Trusted Data Foundation Design and maintain EHSS data models, source-to-target mappings, transformation logic, and technical data specifications. Translate approved business definitions and rules into reusable, analytics-ready data structures and datasets. Define and maintain data-quality controls, validation rules, reconciliation processes, and techni

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The OCT CPEE Diffusion Engineer is responsible for driving process and equipment engineering excellence within the Diffusion area to achieve world-class performance in safety, quality, cost, output, and technology enablement. The engineer will work closely with Manufacturing, Process Integration, Yield Enhancement, MAE, Central Teams, and Equipment Suppliers to improve equipment capability, manufacturing efficiency, productivity, and cost effectiveness. This role requires strong technical expertise, analytical problem-solving skills, and the ability to influence cross-functional teams to deliver sustainable business results Key Responsibilities Technical Excellence Drive Diffusion process and equipment performance improvements to support manufacturing objectives. Identify and implement opportunities to improve Manufacturing Availability (MA), Utilization, Throughput, WPD, and RPT. Lead technical investigations for equipment, process, and yield excursions using structured problem-solving methodologies. Develop innovative solutions to improve equipment capability, reliability, and productivity. Productivity & Capacity Improvement Support Max-Out, Productivity, Everest, WPD, and Cost Reduction initiatives.<

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Fab Engineer at Micron Technology, Inc., you will be working with a team of other process and equipment engineers responsible for starting up, developing and optimizing processes to improve product quality and reliability, working on process yield improvement, cost reduction, productivity improvement and risk management as well as resolving manufacturing line problems. This position will identify, diagnose and resolve process related problems by applying failure analysis, FMEA, 8D or SPC methodology. Additional responsibilities include coordinating and carrying out process, equipment and material evaluation/optimization to implement changes at process step, leading and participating in yield improvement and cost reduction activities, handling new process baseline qualifications and managing, auditing and liaising with material suppliers to achieve quality, cost and risk management objectives. Responsibilities and Tasks: Responsible for new product startup and sustaining high volume product yield/product grade improvement Lead Yield/Product Grade enhancement, including monitoring, performance to plan, and drive improvement Perform data analysis through analysis/statistic tools, summarize, present and publish data/result to all

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Experience Level: Engineer / Senior Engineer / Principal Engineer (E1–E5) As an NFI Engineer at Micron, you will support the debug and root cause analysis of NAND-related issues across a wide range of end products, including SSDs, UFS and other NAND-based storage solutions. Working closely with Product Development, System Engineering, Firmware, Quality, and Failure Analysis teams, you will investigate complex issues involving NAND devices, firmware interactions, media management, controller interfaces, and system behavior. You will analyze system logs, characterization data, protocol traces, electrical measurements, and failure analysis results to identify root causes and drive corrective actions. The role involves supporting product qualification and sustaining activities, identifying NAND design marginalities and defectivity-related issues, improving product robustness, and developing automation or AI-assisted workflows to improve debug efficiency and accelerate issue resolution. In addition, you will leverage AI-assisted tools, data analytics, and automation solutions to accelerate debug activities, improve root cause turnaround time, and enhance engineering productivity. Engineers are encouraged to explore innovative approaches using AI technolog

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The OCT CPEE SEAL Engineer/Senior Engineer will lead Manufacturing Excellence initiatives through standardization, SEAL deployment, Wafer Per Day (WPD) improvements, and Intelligent Solutions across global manufacturing sites. This role will drive sustainable productivity improvements through process optimization, best-known method (BKM) deployment, data-driven execution, and AI-enabled transformation. The candidate will serve as a technical leader in identifying opportunities, accelerating pilot adoption, and scaling innovative solutions across technologies and sites while leveraging Artificial Intelligence (AI), automation, and advanced analytics to improve engineering effectiveness and manufacturing performance. Key Responsibilities Manufacturing Excellence & SEAL Lead development and deployment of global SEAL initiatives to standardize manufacturing BKMs and improve operational excellence. Drive Wafer Per Day (WPD), utilization, manufacturing availability (MA), and productivity improvements through process and equipment optimization. Partner with site and global stakeholders to identify performance gaps and execute improvement roadmaps. Facilitate alignment across technology nodes and fabs to ensure successful adoption of pr

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Location F10 Singapore, 1 North Coast Drive Department Advanced Device Technology and Systems, Process and Equipment Engineering, Wet Process Project Title Wet Process Defectivity and Etch Rate Stability Improvement Project Description This internship project focuses on evaluating process conditions and equipment parameters to identify optimal solutions for reducing manufacturing defects, improving material etching uniformity, and enhancing process robustness within wet etch operations. The project involves structured characterization studies to develop an understanding of process and equipment behavior and evaluate techniques for reducing defectivity and process variation. Through data analysis, guided experimentation, and AI-Enabled learning, the intern will develop foundational knowledge of wet processes, equipment architecture, and semiconductor manufacturing. Objective of the Project Identify process and equipment factors that influence defectivity, etch rate uniformity, and process stability. Evaluate potential process and equipment improvements through structured characterization and data analysis. Develop recommendations that improve process robustn

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Lead the Future of AI-Powered Manufacturing at Micron Micron is accelerating its transformation toward Autonomous Operations through Artificial Intelligence, advanced analytics, digital twins, robotics, and intelligent automation. As a Staff/Principal Full-Stack AI Engineer , you will be a technical leader driving the strategy, architecture, and delivery of next-generation AI products that power smarter manufacturing across Micron's global network of fabs and assembly/test sites. In this highly influential role, you will own AI solutions end-to-end—from data engineering, machine learning, and agentic AI systems to modern full-stack applications, digital twin platforms, robotics integration, and edge-to-cloud deployment. Working closely with data scientists, software engineers, robotics teams, and manufacturing leaders, you will transform innovative ideas into scalable, production-grade solutions that improve efficiency, increase automation, and enable intelligent decision-making at enterprise scale. This is a unique opportunity to shape the future of AI in semiconductor manufacturing and directly contribute to Micron's vision of autonomous, data-driven opera

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Global Facilities Standardization Engineer at Micron, you will lead the implementation of systems and programs that improve performance and reliability for all Facilities operations. You will be the champion for fostering a continuous improvement culture that drives operational excellence. Your work will be crucial in ensuring that our operations run flawlessly, enabling Micron to compete at the highest levels. You will collaborate with cross-functional teams to drive projects and successfully put them into practice worldwide. Responsibilities: Implement Total Productive Maintenance (TPM) at your assigned site(s) by conducting training sessions and workshops. Track, assess, and communicate the progress of Standardization and TPM adherence for your assigned site(s). Analyze maintenance data and derive insights to improve operations performance, reliability, and cost. Standardize Preventative Maintenance Procedures throughout the Facilities network. Collaborate with Global Facilities Central Engineering to identify, develop, and implement Best Known Methods for operation and maintenance across the Facilities network. Conduct audits to verify compliance with Best Known Methods.</p