Customer Success Operations Specialist Jobs

Job Summary The Network Sales Engineer (NSE) is a specialized individual contributor within the Sales & Technical Solutions job family. This role serves as the subject matter expert (SME) on EtherWAN products, technologies, and applications across designated target markets. The NSE bridges technical expertise with customer engagement, ensuring stakeholders—both internal and external—are equipped with accurate, relevant, and actionable product knowledge. Operating within a structured accountability framework, the NSE supports pre-sales activities, solution design, and post-sales technical guidance. The role is critical to driving customer value, enabling sales success, and enhancing product adoption through technical leadership and collaboration. This is a regional role responsible for Northern California, Oregon & Washington. Responsibilities Assist internal and external stakeholders by conducting EtherWAN product introduction and communicating EtherWAN's value proposition and applications to prospective customers. Project manage field engagements alongside business development and sales resources Consistent and collaborative field level engagements with prospects, partners, and customers Oodaloop ideation of technology needs from the market into the appropriate stakeholders of the organization Conduct in-person and web-based training on Networking from beginner to advanced levels. Assist in the creation of training material for both in person and online trainings via the EtherWAN Academy Conduct network audits and assist customers in their network design and recommend appropriate EtherWAN products. When necessary, conduct client environment simulation – recreate client networks to determine the feasibility of EtherWAN products in customer environment. Assist internal and external stakeholders with cross-referencing third-party products to EtherWAN products. Maintain knowledge of industry trends and customer needs and communicate information to appropri

Job Summary The Network Sales Engineer (NSE) is a specialized individual contributor within the Sales & Technical Solutions job family. This role serves as the subject matter expert (SME) on EtherWAN products, technologies, and applications across designated target markets. The NSE bridges technical expertise with customer engagement, ensuring stakeholders—both internal and external—are equipped with accurate, relevant, and actionable product knowledge. Operating within a structured accountability framework, the NSE supports pre-sales activities, solution design, and post-sales technical guidance. The role is critical to driving customer value, enabling sales success, and enhancing product adoption through technical leadership and collaboration. This is a regional role responsible for Northern California, Oregon & Washington. Responsibilities Assist internal and external stakeholders by conducting EtherWAN product introduction and communicating EtherWAN's value proposition and applications to prospective customers. Project manage field engagements alongside business development and sales resources Consistent and collaborative field level engagements with prospects, partners, and customers Oodaloop ideation of technology needs from the market into the appropriate stakeholders of the organization Conduct in-person and web-based training on Networking from beginner to advanced levels. Assist in the creation of training material for both in person and online trainings via the EtherWAN Academy Conduct network audits and assist customers in their network design and recommend appropriate EtherWAN products. When necessary, conduct client environment simulation – recreate client networks to determine the feasibility of EtherWAN products in customer environment. Assist internal and external stakeholders with cross-referencing third-party products to EtherWAN products. Maintain knowledge of industry trends and customer needs and communicate information to appropri

Job Summary The Network Sales Engineer (NSE) is a specialized individual contributor within the Sales & Technical Solutions job family. This role serves as the subject matter expert (SME) on EtherWAN products, technologies, and applications across designated target markets. The NSE bridges technical expertise with customer engagement, ensuring stakeholders—both internal and external—are equipped with accurate, relevant, and actionable product knowledge. Operating within a structured accountability framework, the NSE supports pre-sales activities, solution design, and post-sales technical guidance. The role is critical to driving customer value, enabling sales success, and enhancing product adoption through technical leadership and collaboration. This is a regional role responsible for Northern California, Oregon & Washington. Responsibilities Assist internal and external stakeholders by conducting EtherWAN product introduction and communicating EtherWAN's value proposition and applications to prospective customers. Project manage field engagements alongside business development and sales resources Consistent and collaborative field level engagements with prospects, partners, and customers Oodaloop ideation of technology needs from the market into the appropriate stakeholders of the organization Conduct in-person and web-based training on Networking from beginner to advanced levels. Assist in the creation of training material for both in person and online trainings via the EtherWAN Academy Conduct network audits and assist customers in their network design and recommend appropriate EtherWAN products. When necessary, conduct client environment simulation – recreate client networks to determine the feasibility of EtherWAN products in customer environment. Assist internal and external stakeholders with cross-referencing third-party products to EtherWAN products. Maintain knowledge of industry trends and customer needs and communicate information to appropri

Job Summary The Network Sales Engineer (NSE) is a specialized individual contributor within the Sales & Technical Solutions job family. This role serves as the subject matter expert (SME) on EtherWAN products, technologies, and applications across designated target markets. The NSE bridges technical expertise with customer engagement, ensuring stakeholders—both internal and external—are equipped with accurate, relevant, and actionable product knowledge. Operating within a structured accountability framework, the NSE supports pre-sales activities, solution design, and post-sales technical guidance. The role is critical to driving customer value, enabling sales success, and enhancing product adoption through technical leadership and collaboration. This is a regional role responsible for Northern California, Oregon & Washington. Responsibilities Assist internal and external stakeholders by conducting EtherWAN product introduction and communicating EtherWAN's value proposition and applications to prospective customers. Project manage field engagements alongside business development and sales resources Consistent and collaborative field level engagements with prospects, partners, and customers Oodaloop ideation of technology needs from the market into the appropriate stakeholders of the organization Conduct in-person and web-based training on Networking from beginner to advanced levels. Assist in the creation of training material for both in person and online trainings via the EtherWAN Academy Conduct network audits and assist customers in their network design and recommend appropriate EtherWAN products. When necessary, conduct client environment simulation – recreate client networks to determine the feasibility of EtherWAN products in customer environment. Assist internal and external stakeholders with cross-referencing third-party products to EtherWAN products. Maintain knowledge of industry trends and customer needs and communicate information to appropri

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a Senior Technical Program Manager. Role Overview: We are seeking a Senior Technical Program Manager to join a growing Security team, with a focus on program delivery, driving portfolio management and operating model practices for Backblaze. Key Responsibilities: Lead end-to-end planning and execution of enterprise programs from initiation through delivery Communicate technical concepts and program status clearly to both technical teams and non-technical stakeholders Develop and maintain detailed program plans, timelines, budgets, and resource allocation across multiple concurrent initiatives Identify, track, and mitigate program risks and dependencies, escalating blockers to leadership with clear options and recommendations Drive cross-functional coordination between engineering, product, legal, and third-party vendors to ensure security controls are implemented on schedule Establish and report on program goals, dashboards, and status updates for executive and board-level a

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Senior Data Scientist on the AI Research & Reliability team, you will be a driving force in shaping the future of Gong AI. You will act as a technical leader, working with cutting-edge LLMs, NLP, and machine learning to tackle our most ambiguous and complex customer problems. Working alongside Product, Engineering, and Data Scientist, you will spearhead the architecture, evaluation, and deployment of enterprise-grade AI capabilities at scale, while elevating the technical standards of the team. You'll Own The AI Technical Strategy: Lead the AI product lifecycle by partnering deeply with Product and Engineering to translate complex business needs into scalable, state-of-the-art AI solutions. Define the overarching AI approach, agent architectures, success metrics, and long-term technical vision before implementation. Advanced Agentic Sys

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. The Sales Development team is the first point of contact with prospective Gong customers. Gong is all about continued growth, and we need an inspiring leader to join us as we continue our mission to unlock reality and help people reach their full potential! As Gong’s newest Outbound Sales Development Manager, you’ll

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io . As a Gong Sales Development Representative, you'll play a key role in generating new business opportunities for the company and be a part of building a world-class sales development organization at a category-defining tech company. RESPONSIBILITIES Raise awareness and generate interest for Gong through cold calling, emails, and

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. The Sales Development team is the first point of contact with prospective Gong customers. Gong is all about continued growth, and we need an inspiring leader to join us as we continue our mission to unlock reality and help people reach their full potential! As Gong’s newest Outbound Sales Development Manager, you’ll

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualises customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. Expression of Interest – Business Development Representative, Australia Market As we continue our expansion in APAC, we're hiring a Business Development Representative to drive new business generation across Australia. This role is based in Singapore and sits within our Business/Sales Development organization, working closely wit

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. As a Commercial Account Executive (Customer) , you'll play a key role in growing and expanding our commercial customer base. You will own a portfolio of commercial accounts, acting as the primary relationship owner and driving expansion revenue by helping customers deepen their investment in the Gong platform. Once fully ramped, you'll have deep knowledge of our t

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends, driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io . As a Commercial Account Executive, you'll play a key role in expanding Gong's footprint within the commercial market, owning the full sales cycle from lead to close. You'll bring strong B2B sales fundamentals and a self-starter mindset, moving quickly to build pipeline, create urgency, and close new business across a high-volume

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends, driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io . As a Commercial Account Executive, you'll play a key role in expanding Gong's footprint within the commercial market in Australia and SEA, owning the full sales cycle from lead to close. You'll bring strong B2B sales fundamentals and a self-starter mindset, moving quickly to build pipeline, create urgency, and close new business

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io . As we continue our expansion in APAC, we're hiring an Account Executive to drive new business across India. This role is based in Singapore, with travel to India required. This role sits within our Upper Mid Market segment, and we're looking to have someone in seat within the next quarter. This is an Expression of Interest, not

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io . As a Commercial Account Executive , you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes