Customer Success Performance Insights Analyst Jobs

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Are you looking to take the next step in your sales career? Join New Relic, a leader in observability and application performance monitoring, where you can transition from an inbound-focused role to a key player on our outbound-driven Business Development team. You'll be a key part of our go-to-market strategy, joining a high-energy team that's at the forefront of building our pipeline. We're looking for individuals who are passionate about sales and keen to develop their expertise in an outbound-focused role. You'll be supported by personalised coaching, world-class tools, and significant opportunities for career growth. At New Relic, hard work is celebrated, teamwork is a core value, and every success is shared. This is a chance to build a lasting sales career with a company that believes in investing in its people. What You'll Do Generate new business : Create new opportunities through outbound cold calling, personalised email outreach, and social selling. Qualify leads : Understand customer needs and align them with New Relic's solutions. Collaborate : Partner with Account Executives to research target accounts and create tailored outreach strategies. Manage pipeline : Maintain consistent communication to nurture early-stage opportunities and grow your prospect pipeline. Exceed metrics : Meet daily, weekly, and monthly targets for qualified meetings and pipeline contribution. This Role Requires Sales experience : Proven experience in a prospecting role, wi

Do you love turning ideas into scroll-stopping content? Are you just as happy behind the camera as in front of it? At Anyfin, we're looking for a Content Creator who lives and breathes creativity. You'll shape concepts, write the copy, film, edit and bring it all to life as ads that people actually want to watch. You'll get the freedom to experiment, test new ideas and see your work make a real impact across our markets. Success in this role means a steady flow of fresh, high-performing content for Sweden and Finland, built on insights and continuously improved together with our performance team. If you get excited by a great hook, a clever edit and content that connects with people, we'd love to hear from you. About Anyfin Anyfin exists to improve people's financial lives. We don't hand out new loans. We fix shitty ones and give the loans people already have a better home: fairer terms, a clear overview, and a partner that's actually on their side. That's where we start, but it's not where we stop. Loans are the entry point to a bigger mission: helping people take control of their finances and build a healthier financial life. We're profitable, growing fast, and our ambition is to become a European company by 2030. The role As our Content Creator, you'll develop creative ad concepts for the Swedish and Finnish markets, tailored to different target audiences and campaign goals, and take them all the way from first idea to finished format. You'll turn each concept into multiple variations with different hooks, angles and formats, and adapt concepts and copy culturally between the two markets. You'll write ad copy for both static and video ads, as well as simple scripts and talking points for the employees, customers and creators you film with. You'll plan and carry out shoots, including lighting and sound, in styles ranging from UGC to more polished material. You'll direct and coach people in front of the camera, and step in front of it yourself. You'll then edit and

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. The Commercial team is the bedrock of our sales organization, generating the highest revenue and acting as the key to the success of Gong. As a Sales Manager, you will build and codify the commercial team focused exclusively on selling Gong Foundations to net new customers. RESPONSIBILITIES Hire, train and manage an accomplished team of net-new Account Executives focused on hunting and closing new business Develop and coach the sales, product, and industry skills of each team member, with an emphasis on prospecting and new business acquisition Motivate team members and drive high performance through leadership Regularly report on both team and individual results, including new logo/pipeline generation metrics Identify and make recommendations for improvement in the areas of process, efficiency and productivity across the new business sales motion QUAL

About the Team The Outside Account Development team expands on existing DoorDash partnerships while identifying opportunities for further engagement, growth, and performance on our platform. We collaborate closely with merchants to understand their business needs, uncover revenue opportunities, and help them adopt new SaaS and operational solutions that fuel long-term success. Our team currently spans the U.S. and is composed of highly tenured sellers known for their collaboration, fast-paced execution, and commitment to building DoorDash’s next billion-dollar product line. About the Role We’re looking for a Strategic Account Development Executive to drive adoption of DoorDash’s growing suite of SaaS and platform tools through a primarily virtual, remote selling motion. In this role, you will own a full-cycle sales process — from discovery to pitch to close — conducted largely over Zoom, phone, and digital engagement tools, with occasional in-person meetings as needed. You will manage a high-volume, fast-moving pipeline, working from a defined quarterly book of business. specifically focused on SMB customers. This role requires exceptional organization, digital communication skills, and the ability to influence busy restaurant operators in a remote environment. As a virtual seller, you will leverage data, storytelling, internal tools, and thoughtful follow-up to deepen relationships with existing merchants and drive adoption of new SaaS offerings. You’ll collaborate closely with cross-functional partners, provide insights into product needs, and help shape the processes that will scale one of DoorDash’s fastest-growing product lines. This role is remote with minimal travel requirements, optimized for sellers who excel at building trust and closing complex deals without relying on frequent in-person engagement. You're excited about this opportunity because you will… Drive a complex, fast-paced, high-volume sales motion. Run a highly structured end-to-end sales workfl

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our Unified Commerce customers. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross selling, building strong relationships, and bringing valuable insights to your merchants. Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level; Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs; Provide coaching in areas as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement; Provide strategic and consultative advice to help influence and full-fill the global paym

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: We are seeking an experienced and motivated Operations Lead to own day-to-day operations for The Weather Company's global strategic partnerships including Mobile OEMs, Content and Data Licensing.. This role sits between Consumer Operations, Business Development and Product as the primary day-to-day counterpart, responsible for partner success, escalation handling, business reviews, KPI delivery, and the cross-functional orchestration that keeps every commitment on track. Join us as we scale one of the company's most important partnerships. We move fast, and we need someone who can bring order to a fast-moving, high-stakes relationship while keeping both sides aligned on the same numbers and the same commitments. The impact you'll make: Serve as the partners’ primary point of contact and orchestrate Pr

The Role Square is building one of the most dynamic sales organizations in fintech — and we're looking for a proven Sales Manager to lead, scale, and inspire a remote team of Account Executives. You'll run a high-velocity sales motion where inbound demand meets outbound hustle. Your team will turn thousands of interested sellers into thriving Square customers — and you'll help them do it faster, smarter, and better every quarter. This is a hands-on leadership role for someone who loves building process, coaching talent, and pushing results. You'll lead with data, empower with trust, and create a culture that celebrates performance, grit, and growth. If you're the kind of leader who rolls up your sleeves, drives revenue at scale, and knows how to build a world-class sales engine — this is your next big challenge. You Will Lead and develop a high-performing remote team of Account Executives focused on full-cycle selling Drive predictable revenue growth through clear KPIs, metrics, and consistent quota achievement Hire, train, and promote top talent while building a culture of continuous improvement Coach for excellence through live call participation, 1:1s, and data-backed feedback Create scalable processes to optimize pipeline management and forecasting accuracy Partner with Marketing, Product, and Sales Ops to strengthen our go-to-market motion Use data-driven insights to track performance and implement strategic improvements You Have 2-3+ years of sales management experience, leading quota-carrying Account Executives or full-cycle sellers is preferred Track record of exceeding team revenue goals in a high-velocity sales environment Proven success hiring, ramping, and developing AEs to full productivity Experience managing remote teams with a focus on metrics and accountability Strong business acumen with ability to build scalable systems and processes Exceptional communication and influencing skills across all levels Data-driven approach to coaching and performance

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. The role We're looking for an ambitious, detail-oriented CRM professional to join the team and lead the delivery of CRM campaigns across our portfolio of brands. This is an excellent opportunity for someone looking to build a career in digital marketing, ecommerce and CRM within a fast-paced, high-growth environment. Success in this role requires strong attention to detail, commercial awareness, a data-driven mindset and the ability to build positive relationships with both internal and external stakeholders. You will be responsible for: The day-to-day management of CRM Campaigns and key performance metrics Working with and mentoring our Email Executive team to deliver a world class CRM experience for our clients To manage and deliver CRM programmes to retain customers across all stages of the lifecycle To co-ordinate the delivery of the consumer communications plan, including creative execution, customer selection, test activity and results in order to drive the required sales plan Maintaining and leading relationships with our established clients and have responsibility in the production and assistance of weekly, monthly and quarterly reports, as well as highlighting any key insight or trends Training, development and management of the team to deliver their objectives with the support of the CRM Manager You’ll have the full support of an excellent in-house creative team, allowing you to focus around the creative elements of the email campaigns and really bring the marketing mate

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Wolt is a Finnish technology company best known for our food delivery platform. We also partner with a wide variety of businesses, from grocery chains and retailers to online pharmacies. Wolt Drive — our delivery-as-a-service (DaaS) solution — is experiencing substantial growth in Romania and the broader Central European region. As a Wolt Drive Sales Specialist, you will be a key communicator between our local team and sales partners, ensuring optimal success for both Wolt and our partners. About the Role You’ll support the sales growth of Wolt Drive and you’ll be responsible for identifying, negotiating, and closing partnerships with restaurants and retailers. You’ll build strong pipelines, manage relationships, and collaborate closely with cross-functional teams to ensure long-term partner success. Day-to-day in this role you’ll: Assist with sales growth in Romania ensuring existing partners and customers enjoy their experience with Wolt Drive; Establish strategic partnerships with companies that benefit from last-mile delivery solutions; Identify new partnership and growth opportunities, using data and business insights to enhance performance; Work closely with retail and restaurant sales teams to expand existing partnersh

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Wolt is a Finnish technology company best known for our food delivery platform. We also partner with a wide variety of businesses, from grocery chains and retailers to online pharmacies. Wolt Drive — our delivery-as-a-service (DaaS) solution — is experiencing substantial growth in Romania and the broader Central European region. As a Wolt Drive Sales Specialist, you will be a key communicator between our local team and sales partners, ensuring optimal success for both Wolt and our partners. About the Role You’ll support the sales growth of Wolt Drive and you’ll be responsible for identifying, negotiating, and closing partnerships with restaurants and retailers. You’ll build strong pipelines, manage relationships, and collaborate closely with cross-functional teams to ensure long-term partner success. Day-to-day in this role you’ll: Assist with sales growth in Romania ensuring existing partners and customers enjoy their experience with Wolt Drive; Establish strategic partnerships with companies that benefit from last-mile delivery solutions; Identify new partnership and growth opportunities, using data and business insights to enhance performance; Work closely with retail and restaurant sales teams to expand existing partnersh

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Customer Success Director – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Own and execute customer success strategies that drive adoption, retention, expansion, and measurable customer outcomes Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization How you’ll measure success: Performance against renewals, contract expansion, and revenue growth across healthcare partners Product adoption, utilization, and successful rollout of new healthcare use cases Partner satisfaction, retention, and executive-level engagement Operational excellence across implementations, including on-time delivery and scalability What you're great at: 8+ years of experience in customer success, partnerships, consulting, or related roles, with significant experience in healthcare Proven track record of driving measurable customer and revenue outcomes Deep understanding of the healthcar

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Customer Success Director – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization How you’ll measure success: Performance against renewals, contract expansion, and revenue growth across healthcare partners Product adoption, utilization, and successful rollout of new healthcare use cases Partner satisfaction, retention, and executive-level engagement Operational excellence across implementations, including on-time delivery and scalability What you're great at: 8+ years of experience in customer success, partnerships, consulting, or related roles, with significant experience in healthcare Proven track record of building and leading high-performin

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager Customer Success – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Own and execute customer success strategies that drive adoption, retention, expansion, and measurable customer outcomes Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization How you’ll measure success: Performance against renewals, contract expansion, and revenue growth across healthcare partners Product adoption, utilization, and successful rollout of new healthcare use cases Partner satisfaction, retention, and executive-level engagement Operational excellence across implementations, including on-time delivery and scalability What you're great at: 6+ years of experience in customer success, partnerships, consulting, or related roles, with significant experience in healthcare Proven track record of driving measurable customer and revenue outcomes Deep understanding of the hea

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we are passionate about innovation, excellence, and building a community of customers and employees who love what they do. The Senior Director of Enablement is a senior leader responsible for driving product activation, adoption and self-service for Toast's customers. They are also accountable for time-to-proficiency and role mastery for the Toasters who serve them, so that every customer has a great experience with Toast. In order to accomplish these goals, this leader owns the vision, operating model and execution of Enablement across its functions: Learning Design, Knowledge Content Management, Customer Training and Certification, and Internal Enablement (New Hire Enablement and Continuous Enablement) for our Customer Success and Support teams. A big part of this role is leading Enablement's transformation for the AI era, evolving and innovating on how each function produces, delivers and measures its work. This leader will also co-own Toast's AI self-service strategy in close collaboration with Product and Customer Care, since the knowledge Enablement creates is the “brain” of our AI self-service experiences. This is a highly visible role that works closely with senior leaders across the organization, and is accountable for Enablement's impact on both customer outcomes (activation, adoption, self-service rate, support contact rate) and Toaster outcomes (time to proficiency, role mastery, and Support and Customer Success performance). Responsibilities: Own the Enablement vision, strategy and operating model across Learning Design, Knowledge Content Management, Customer Training and Certification, and Internal Enablement functions. Report Enablement's impact to Toast senior leadership using metrics tied to quantified business outcomes. Lead Enablement's transformation fo

About Paytm Europe Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. Our success will depend not only on our technology, but on building Europe's highest performing commercial sales team. Role Purpose The Chief Commercial Officer (CCO) will be responsible for defining and executing Paytm Europe's commercial strategy across Europe. The successful candidate will build and lead a high-performing organisation spanning field sales, partnerships, merchant acquisition, customer success and commercial performance. This is a foundational executive role responsible for creating the commercial engine that will drive Paytm Europe's growth from launch through multi-country expansion. Key Responsibilities Develop the Commercial Strategy - Define and execute Paytm Europe's commercial strategy aligned with the company's long-term vision. - Identify new markets, customer segments, strategic partnerships and revenue opportunities. - Develop scalable go-to-market strategies for each European market. Build the Sales Organisation - Recruit, develop and lead a best-in-class field sales organisation. - Work closely with the Commercial Talent Acquisition Manager to establish the Paytm Sales Academy. - Create a high-performance culture focused on customer outcomes and disciplined execution. Merchant Acquisition & Growth - Drive merchant acquisition, activation and retention across all markets. - Develop strategies to maximise merchant lifetime value and customer satisfaction. - Ensure sales activities remain aligned with regulatory and c