Data Center Operations Coordinator Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Operator, Global Security Operations Center (GSOC). About the job This position is needed to maintain a broad situational awareness over internal and external physical events that could impact employee safety or pose a threat to business assets or operations across Twilio’s global footprint. GSOC Operators monitor a variety of data sources including internal access control systems, external incident aggregators, travel safety applications, and general open source reporting materials. GSOC Operators serve as the primary contact for employees with physical safety and security questions or concerns. When an incident occurs, the GSOC Operator may dispatch security resources, escalate to crisis management teams, send broad communications to Twilio employees, or execute a mass notification to account for employee safety. Responsibilities: In this role, you’ll: Monitoring and Surveillance Utilize various physical security

Senior Ground-based Midcourse Defense (GMD) Maintenance Operations Center (GMOC) Controller Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking a Senior Ground-based Midcourse Defense (GMD) Maintenance Operations Center (GMOC) Controller located at the Missile Defense Integration and Operation Center (MDIOC) at Schriever Space Force Base, Colorado. Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet our customers’ unique requirements. Field Operations employees may be required to relocate to another Field Operations location based on customer and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: The position frequently uses and applies operational concept analysis standards, principles, theories, concepts, and techniques Crew Lead that research, analyze, and compile complex technical data for the GMD program in the operational and test environments to optimize effectiveness over the program lifecycle Maintain configuration control of the GMD System 24/7/365 days a year supporting the Missile Defense Agency and warfighter community Perform asset management functio

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The People Team The People team’s vision is to enrich the lives of every team member at Dun & Bradstreet globally. The team is comprised of six distinct functions cross-collaborating to achieve our collective goals: Business Partners; Talent Acquisition; Total Reward; Learning & Development; Analytics and People Operations. We have an exciting opportunity for a People Operations Associate in Germany to support our German, Austrian and Swiss entities as part of our evolving People Operations Center of Excellence. The Role The role requires a highly collaborative, customer centric approach with various stakeholder groups including the wider People Team, leaders and employees. The scope includes Germany, Austria and Switzerland with some opportunity to support across the Europe region. Our team works in a dynamic, fast paced environment which underpins our relationship-based culture. As such, you’ll need a flexible and adaptable communication style, ability to engage with all levels across the organisation and strong self-awareness to build strong relationships across the business. You will be accountable for customer support & administration across the employee lifecycle. This role is exposed to multiple functional disciplines including compensation, benefits, HR policies, HRIS, reporting, employee relations and analytics. Key Responsibilities: Act as the 1st point of contact for all People Team enquiries that come through our case management system or o

What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role Verse operates a growing fleet of IoT-connected battery energy storage systems under a demanding availability SLA — with contractually committed response windows as tight as 30 minutes for critical incidents. To maintain that standard, we need a sharp, technically curious Fleet Operations Specialist working West Coast hours to serve as the first line of defense during the daytime and evening support window (10:00 AM – 6:00 PM PT). You will be the first hire in this function at Verse, working alongside another technical subject matter expert, and partnering daily with engineering, data science, product, BizOps, and our customer’s NOC team. Your start date will align closely with the first waves of a BESS fleet migration onto Verse’s battery management platform, so you'll learn each site as it's commissioned and help write our playbooks from real issues, from the start. This is a genuinely unique position. On a quiet day, you are a Network Operations Center (NOC) operator — eyes on our fleet dashboard, monitoring uptime, site health

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out. About the role The Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success. What you'll be doing Work in a 24/7 Global Security Operations Center, including scheduled night, weekend, and on-call shifts to support high and critical issues. Act as the first line of defense by triaging and investigating real-time alerts involving phishing, malware, network attacks, and privacy incidents within defined SLAs. Serve as the primary point of contact for medium-to-high severity alerts, providing tactical direction and escalating as required. Contribute to security playbooks and assist in developing AI-driven runbooks for automated alert triage. Support wider security incident investigations involving Threat Intelligenc

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off The Embedded Program Manager provides dedicated operational support for Walmart's emergency mass notification platform ( AlertMedia ). This role partners closely with Walmart's Emergency Communications Team and Global Security Operations Center (GSOC) to maintain platform health, support restricted and full administrators, resolve technical issues, and ensure the platform is configured to support emergency operations. While the Walmart Senior Manager owns the overall program strategy, governance, and roadmap, this position is responsible for the tactical execution and day-to-day upkeep of the platform and serves as AlertMedia's embedded strategic partner for platform governance. What you get to do every day: Administer Walmart's Emergency Communications Platform Serve as the primary day-to-day system administrator for Walmart's AlertMedia platform. Manage users, permissions, groups, templates, and platform configurations. Validate user data and organizational structures. Support platform configuration changes and feature enhancements. Maintain Platform Readiness Monitor platform health and proactively identify operational issues. Conduct routine system health checks and administrative audits. Ensure the platform remains ready to support emergency activations. Validate existin

As a Network Impact Assessment (NIA) Technician on the Global Solutions Management – Operations II (GSM-O II) contract, you will serve as a crucial link between network engineering and mission operations. Your primary role is to act as the operational safeguard for the Defense Information Systems Agency (DISA). Before a scheduled maintenance window occurs, or when an unexpected network event strikes the Defense Information Systems Network (DISN), you will evaluate the complex network topology to determine exactly which military missions, circuits, and customers will be impacted. You will translate complex network data into clear, actionable assessments for Government leadership, ensuring that the DoW is never blindsided by an outage. What You’ll Do (Primary Responsibilities) Analyze & Report: Evaluate Authorized Service Interruptions (ASIs) and unplanned network events by analyzing circuit paths and network topologies to determine the precise impact on customer missions. Mission Impact Assessment: Utilize network management and monitoring tools to assess and communicate real-time or forecasted mission impacts resulting from maintenance, unplanned outages, severe weather, or real-world events. Emergency Surge Support: Provide high-speed, high-accuracy impact assessments during emergency network outages (e.g., cut fiber, hardware failure) to support executive-level reporting and situational awareness. Mission Documentation: Ensure all impact findings and assessments are accurately logged, tracked, and updated across enterprise management systems, utilizing both ServiceNow and legacy toolsets. What You’ll Bring (Required Qualifications) On-Site Presence: Ability and willingness to work 100% on-site at Scott AFB, IL (No remote work possible). Experience: High School diploma and 1–3 years of prior experience in an IT Operations Center (ITOC), Network Opera

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. For 10 years, Scale has provided the high-quality data and full-stack technologies that power the world's leading models, and has helped enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. Every industry is moving AI to the center of operations, but there is still no clear blueprint for getting from pilot to profit. That is the problem our engineers work on. As a New Grad Software Engineer, you will own meaningful, customer-facing work from day one — shipping products, talking directly to the customers who use them, and iterating fast. Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI Example Projects: Build reinforcement learning and post-training data pipelines that power frontier model development Develop evaluation infrastructure that measures model reliability for enterprise and public sector customers Ship agentic AI applications and the tooling that makes them observable, testable, and safe to deploy Ship tools that accelerate the growth of new qualified contributors on Scale's platform Build fraud-detection systems that remove bad actors and keep Scale's contributor base safe and trusted Use models to estimate the quality of tasks and contributors, and guarantee quality on requests at large scale Devise advanced matching algorithms that pair contributors to customers for optimal turnaround and accuracy Create optimized and efficient UI/U

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. For 10 years, Scale has provided the high-quality data and full-stack technologies that power the world's leading models, and has helped enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. Every industry is moving AI to the center of operations, but there is still no clear blueprint for getting from pilot to profit. That is the problem our engineers work on. As a New Grad Software Engineer, you will own meaningful, customer-facing work from day one — shipping products, talking directly to the customers who use them, and iterating fast. Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI Example Projects: Build reinforcement learning and post-training data pipelines that power frontier model development Develop evaluation infrastructure that measures model reliability for enterprise and public sector customers Ship agentic AI applications and the tooling that makes them observable, testable, and safe to deploy Ship tools that accelerate the growth of new qualified contributors on Scale's platform Build fraud-detection systems that remove bad actors and keep Scale's contributor base safe and trusted Use models to estimate the quality of tasks and contributors, and guarantee quality on requests at large scale Devise advanced matching algorithms that pair contributors to customers for optimal turnaround and accuracy Create optimized and efficient UI/U

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. For 10 years, Scale has provided the high-quality data and full-stack technologies that power the world's leading models, and has helped enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. Every industry is moving AI to the center of operations, but there is still no clear blueprint for getting from pilot to profit. That is the problem our engineers work on. As a New Grad Software Engineer, you will own meaningful, customer-facing work from day one — shipping products, talking directly to the customers who use them, and iterating fast. Example Projects Build reinforcement learning and post-training data pipelines that power frontier model development Develop evaluation infrastructure that measures model reliability for enterprise and public sector customers Ship agentic AI applications and the tooling that makes them observable, testable, and safe to deploy Ship tools that accelerate the growth of new qualified contributors on Scale's platform Build fraud-detection systems that remove bad actors and keep Scale's contributor base safe and trusted Use models to estimate the quality of tasks and contributors, and guarantee quality on requests at large scale Devise advanced matching algorithms that pair contributors to customers for optimal turnaround and accuracy Create optimized and efficient UI/UX tooling, in combination with ML algorithms, for 100k+ contributors completing billions of complex tasks Develop new AI infrastructure products to visualize, query, and explore Scale data Build a customer service RAG application that handles thousands of questions a day Integrate a cutting-edge ML model that predicts churn into a customer's retention system

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We’re seeking a Staff Security Detection Engineer to build and mature SoFi’s machine learning–driven detection and anomaly detection program. You will own the detection and model lifecycle end to end; feature engineering, model training, tuning, and validation, operating over large-scale security data lakes and streaming pipelines. You’ll partner closely with our Security Operations Center (SOC), Security Operations Engineering, and Fraud programs to turn high-volume telemetry into high-confidence, low-noise detections at scale. What you’ll do: Design, build, and maintain machine learning models for anomaly detection (unsupervised clustering, time-series and seasonality baselines, isolation forests, autoencoders, risk scoring) with measurable precision/recall targets. Operationalize models and detections from notebook to production, including enrichment, correlation, and response playbook hooks (detection-as-code, CI/CD, model versioning, and rollback). Engineer and tune features from identity, endpoint, network, cloud, SaaS, and application telemetry stored in the security data lake to improve model signal quality. Partner with the SOC to triage, tune, and close detection feedback loops; use analyst dispositions as labels to retrain and improve models, reduce noise, and document runbo

What we’re doing isn’t easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. As a Fleet Engineer, you'll own the reliability and continuous improvement of our deployed robotic fleet — leading hands-on investigations into how and why robots fail in the field, across the mobile base, charging/docking, motion and power, connectivity (modem), and sensor hardware. You'll combine remote data analysis with bench/lab failure analysis at our Austin HQ, turning field-technician reports and fleet data into clear problem statements, validated root causes, and corrective actions driven to closure with engineering, operations, manufacturing, and vendors. We are hiring a Lead Engineer, Issue Management & Triage to lead the systems, tooling, and team at the intersection of our Customers, Remote Operations Center (ROC), and Engineering. This is a highly technical, hands-on role focused on building the infrastructure that powers how we detect, triage, diagnose, and resolve issues across a deployed robotic fleet. You will work deeply with Engineering teams to design classification frameworks, build internal tools, and develop automation pipelines that improve reliability at scale. Location: Austin preferred, Remote possible (U.S.) Travel: if remote up to ~50% travel to Austin, TX (especially in the your first 90 days) What You’ll Do: Own Issue Management & Triage Systems Design and own end-to-end systems for issue intake, triage, and escalation. Define severity frameworks, SLAs, and ensure issues are consistently structured for engineering prioritization. Build Tools & Automation (Hands-On) Develop automation and pipelines to ingest, process, and classify operational data, reducing manual triage effort. Contribute directly to codebases (Python, backend services) and partner with Engineer

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Manager, Premium Audit is responsible for driving measurable performance improvements across Pie's contact center and operations ecosystem. This individual contributor role owns the design, implementation, and continuous optimization of workforce management practices, technology platforms, and analytics infrastructure that enable our operations teams to deliver exceptional customer and agent experiences at scale. The role serves as a critical bridge between people, process, and technology — translating data into actionable insight and insight into operational outcomes. How You'll Do It Premium Audit Operations Management: Manage premium audit operations through team leads and professional individual contributors, ensuring consistent quality and productivity standards Translate business segment strategy into functional audit plans and guide day-to-day execution Oversee both internal audit processes and vendor relationships, ensuring service level agreements are met Monitor audit completion rates, quality metrics, and customer satisfaction scores Ensure compliance with state and bureau audit requirements across all audit types (mail-in, phone, virtual, and physical audits) Partner with Analytics team to analyze audit results and identify trends impacting profitability Process Improvement and Strategy Implementation: Develop and execute operational initiatives to improve audit efficiency and customer experience Work with Senior Management to implement long-term audit strategies aligned with company objectives Collaborate with Product, Engineering, and

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We’re looking for a Principal Product Manager to guide the vision, strategy, and execution for Identity Threat Detection and Response (ITDR) within Elastic Security. Attackers not only break in - they log in. Identity is now a major target for attacks. These attacks can happen in on-premises setups, cloud environments, or with self-directed agents. Detecting and responding to identity-based attacks is essential for any modern Security Operations Center (SOC). In this high-impact role, you will define how Elastic detects, investigates, and responds to identity-based threats, building on our Entity Analytics and Entity Store foundation to deliver a credible, differentiated ITDR function. You will also own the roadmap for securing non-human and AI agent identities within Elastic Security, one of the fastest-growing and least-governed attack surfaces in the enterprise. You will work at the intersection of identity, detection engineering, and AI, partnering with threat researchers, data scientists, and engineers, and evangelizing our approach to a global community of security practitioners. What You Will Be Doing Define and own the vision, strategy, and roadmap for a credible ITDR function within Elastic Security, evolving our Entity Analytics and Entity Store foundation from behavioral analytics into an identity-defense outcome. Mana

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We’re looking for a Principal Product Manager to guide the vision, strategy, and execution for Identity Threat Detection and Response (ITDR) within Elastic Security. Attackers not only break in - they log in. Identity is now a major target for attacks. These attacks can happen in on-premises setups, cloud environments, or with self-directed agents. Detecting and responding to identity-based attacks is essential for any modern Security Operations Center (SOC). In this high-impact role, you will define how Elastic detects, investigates, and responds to identity-based threats, building on our Entity Analytics and Entity Store foundation to deliver a credible, differentiated ITDR function. You will also own the roadmap for securing non-human and AI agent identities within Elastic Security, one of the fastest-growing and least-governed attack surfaces in the enterprise. You will work at the intersection of identity, detection engineering, and AI, partnering with threat researchers, data scientists, and engineers, and evangelizing our approach to a global community of security practitioners. What You Will Be Doing Define and own the vision, strategy, and roadmap for a credible ITDR function within Elastic Security, evolving our Entity Analytics and Entity Store foundation from behavioral analytics into an identity-defense outcome. Mana