Become a part of our caring community Help shape practical, responsible AI solutions that improve healthcare experiences and outcomes. Humana’s Enterprise AI organization develops safe, scalable AI solutions across our Insurance and CenterWell businesses. We bring together product managers, data scientists, engineers, policy experts, and business leaders to apply emerging technology to meaningful healthcare challenges. As Associate Director of Applied AI, you will lead teams that design, build, and deploy enterprise AI solutions, with a focus on generative AI and intelligent agents. You will connect technical strategy to business needs, guide responsible delivery in a regulated environment, and help teams turn promising ideas into measurable outcomes for members, patients, and associates. Key Responsibilities Lead and mentor teams developing production-ready AI solutions that improve healthcare delivery, member experiences, and business operations. Help define and execute the roadmap for applied AI initiatives in alignment with enterprise priorities and business needs. Guide the evaluation and adoption of machine learning, generative AI, large language models, multimodal models, and intelligent agent technologies. Oversee scalable APIs, frameworks, data pipelines, retrieval-augmented generation solutions, and agent orchestration capabilities. Partner with product, data science, engineering, architecture, security, and business teams to translate requirements into reliable solutions. Establish standards for AI evaluation, obse
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Empowering health care decisions through evidence-based insights. CVS Healthspire™ Life Sciences Solutions is committed to advancing clinical research by translating real-world data into actionable knowledge. The Lead Director of Recruitment Operations will be responsible for serving as the primary interface between clients and internal resources during the implementation and ongoing work to support client recruitment projects. The role will collaborate with Business Development, Operations and other key areas as necessary to ensure a successful launch of the project as well as ensure successful delivery to the customer. Key areas of responsibility include: Lead and develop the team that supports the business development process by translating client needs, protocol requirements, and recruitment considerations into actionable solution design Set direction, establish priorities, and build the operating discipline needed to scale the function effectively Directly support the sales process by understanding client needs, analyzing protocols, and shaping population funnel strategies Translate client requirements into practical recruitment solutions that can be executed successfully Development of required recruitment materials and process to generate success; development of targeting criteria, materials and experience flows and gaining ne
The Director of Recruiting Operations and Systems will lead the strategy, evolution, and execution of the technology, systems, and operating model that powers hiring across Datadog. This leader will oversee Recruiting Operations, Recruiting Technology, and AI Enablement for the recruiting team. You will be a key player leading a team that supports a recruiting function of approximately 200 recruiters, sourcers, and coordinators. We are undergoing an exciting transformation across our People and Recruiting teams, and we need a leader who can bring expertise in recruiting, systems, and data, along with a product management mindset, to help build the best experience for our candidates, recruiting teams, and interviewers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create the work-life harmony that best fits them. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Define and execute the long-term goals and roadmap for how our recruiting tech stack can best support and drive efficiency, including recruiting systems, integrations, AI capabilities, automation, and operational workflows. Lead multidisciplinary teams to move us from a traditional recruiting operations approach to a more progressive, AI-native approach. Apply product management principles to continually gather user feedback and use it to drive experimentation, new tool investments, and workflow improvements. Establish responsible AI governance while driving automation initiatives that improve recruiter productivity, hiring quality, and operational efficiency. Partner with our People Analytics teams to ensure that the workflows in our
As Director, Sales Operations , you'll lead Sumo Logic's global sales operations function and act as a strategic partner to the Chief Revenue Officer (CRO). You'll partner with sales leadership on headcount and capacity planning, territory planning, quota setting, compensation design, forecasting, reporting, and policy. You're a hands-on leader who welcomes change and turns it into results, improving productivity and efficiency across the sales organization. Responsibilities Serve as a strategic thought partner to the CRO, helping shape go-to-market strategy, sales org design, and investment priorities. Translate the CRO's priorities into operational plans, and bring the data and insights that inform their decisions. Partner closely with sales, channel, finance, marketing, and legal teams to lead strategic programs, and build strong relationships with cross-functional leaders. Lead global sales forecasting, planning, and budgeting. Own accurate, on-time reporting that keeps the sales organization effective, and build a management operating system that tracks the metrics and trends leadership needs to make decisions. Lead the systems administration team (a manager and three direct reports) that supports all go-to-market software. Oversee system access and provisioning, RFPs, procurement, and vendor management across the GTM tech stack. Help assign sales quotas fairly and allocate them across the team. Build the incentive compensation design process, advise senior leadership on compensation programs, and work with accounting, finance, and people operations to resolve compensation policy questions. Maintain high-quality, accurate, and consistent planning and reporting. Coordinate these efforts with other functions, monitor how sales reports are distributed, and recommend new reports and tools as needed. Find opportunities to improve the sales process. Work with sales leadership to review process quality, prioritize improvements, and help sales managers understan
About the team & role: Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. The Regional Sales Director for our SaaS Product Line Specialist team will have ownership of all elements of M365, Google Workspace, Jira, & Dynamics data security products across the Western Region. This includes managing a team of AE’s toward discovering and developing new opportunities, managing pipeline, executing account strategies, managing customer expansion, evangelizing & enabling on the product message internally with our field team and externally with channel / strategic partners & interfacing with Rubrik's cross functional product, GTM & engineering reams. The RD will manage a team of sellers calling into Enterprise accounts within the region while working in unison with regional leaders in Sales Engineering, Sales Development, Channel Development and Rubrik Partners to exceed sales objectives. This position will manage all aspects of the sales process and will play an integral role in the success of the overall sales team. What You’ll Do: Develops and implements a comprehensive strategy that maximizes Rubrik’s cloud position and opportunities across the territory. Manages and develops the team of sales representatives including recruiting, hiring, and enablement of team members. Hands on approach and thought leadership into account strategies and focus Sells and promotes the introduction of Rubrik to Enterprise prospects and provides guidance to th
We are seeking a dynamic, operational leader to join our Care leadership team as the Senior Director, International Customer Care . In this role, you will shape the long-term, global care strategy for our rapidly expanding international customer base. We are looking for a humble, empathetic, and data-driven people leader who encompasses Toast’s Values and has deep experience building and leading large teams in a fast-paced customer success/support environment. The ideal candidate will have the executive presence to implement a clear vision, drive continuous process improvements, and inspire a high-performing international organization. If you are passionate about customer advocacy, operational rigor, and leading teams through international growth, read on! A day in the life (Responsibilities) Strategic Leadership: Define and execute the international support strategy aligned with company growth objectives, regional customer expectations, and product complexity. Team Scaling & Development: Lead, inspire, and develop a diverse, high-performing international team. Actively recruit and build a strong talent pipeline, while providing mentorship to subordinate leaders to maintain a robust culture of career development and succession planning. Operational Excellence: Own and continuously improve global KPIs, including CSAT, NPS, response/resolution times, SLA compliance, and cost-per-case efficiency across international markets. Process & Tool Optimization: Design and optimize tiered support models, coverage structures, and escalation frameworks. Implement best-in-class tools and automation (AI-assisted workflows, self-service, knowledge bases) to scale support effectively. Executive Engagement: Serve as the senior point of escalation for strategic international accounts. Build trusted, transparent relationships with senior customer stakeholders and work directly with customers when needed to ensure an exceptional experience. Cross-Functional Collaboration: Partner
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) Toast is looking for a Senior Director, Customer Care Operational Excellence to own how our customer support organization operates, end to end. This is a build-and-run role: you will design (and continuously redesign) the people, process, systems, and data that determine whether every customer, from our smallest SMB accounts to our largest Enterprise relationships, gets a fast, effortless, high-quality resolution. This role sits at the center of our AI transformation of Support operations, evaluating, implementing, and scaling AI across chat, voice, and agent-assist workflows, while also owning the fundamentals: workforce planning and capacity, quality and performance measurement, and a closed-loop voice-of-customer program that feeds directly into our product and engineering roadmaps. You will lead a team, and this is a hands-on role: you're expected to get into the details, run point on hard problems personally, and build things yourself when needed. Support Operating Model: People, Process & Systems Own the end-to-end design of how Support operates: org structure, staffing model, tiering/routing, escalation paths, and channel model (chat, email, phone, self-service, community), and continuously refine it as the business scales. Build and run the operating cadence for the function: performance reviews, root-cause/escalation reviews, leadership readouts, and continuous-improvement rhythms. Segment design so that SMB, Mid-Market, and Enterprise customers each get a service model appropriate to their needs, complexity, and value. AI & Support Technology Transformation Own the roadmap for AI-enabled support, including virtual agents/chatbots, voice AI, agent-assist, and automation, from business case through implementation, measured a
Get to Know the Sales Team Our sales team’s success is MongoDB’s success. We help customers solve complex challenges, modernize their technology environments, and build what’s next. Our sales leadership is committed to building an exceptional sales organization by inspiring and enabling success for everyone on the team. We are proud of our people-first culture and our commitment to building a sales organization known for excellence, integrity, and customer impact. Our leaders collaborate closely to develop talent, recruit and retain exceptional people, and use data to improve outcomes for our teams and customers. The Opportunity The Regional Director, Enterprise Growth — UKI will lead a high-performing sales team focused on expanding existing enterprise customers, landing new workloads, and delivering sustained revenue growth across UKI. You will own the recruitment, enablement, and execution strategy for your territory. You will coach and develop Enterprise Account Executives, build a healthy sales pipeline, navigate complex enterprise buying processes, and drive consistent execution against bookings and revenue goals. The successful candidate must live in or around London and be able to work from MongoDB’s London office at least three days per week. What You’ll Be Doing Lead, coach, develop, and empower Enterprise Account Executives to exceed monthly, quarterly, and annual bookings objectives Build a high-performance culture grounded in accountability, execution, talent development, and customer impact Recruit, hire, onboard, ramp, develop, and retain exceptional Enterprise Account Executives in line with MongoDB’s hiring criteria Enable the team to proactively prospect, identify, qualify, and build a healthy sales pipeline Coach the team to grow existing business, land new workloads, and navigate complex negotiations and enterprise organizations Develop a deep understanding of MongoDB products and use that expertise to mentor and enable the sales team Drive disci
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Service Delivery Manager, WD Technology Enablement The Technology Enablement function empowers Work Dynamics (WD) accounts to gain insights, maximize decision-making capabilities, and ensure high customer satisfaction by driving optimal value from the JLL technology platform. It ensures operational excellence of Work Dynamics on-account business applications and data platforms including technology performance management, compliance, and security. The Service Delivery Manager (SDM) is a key role within the Work Dynamics Technology Enablement team, responsible for ensuring the consistent and effective delivery of IT services to a large financial services client account within Work Dynamics. The SDM acts as a central point of contact for service-related matters, focusing on communication, collaboration, and coordination to maintain high levels of client satisfaction and operational excellence. The SDM is a trusted technology advisor to client stakeholders, including senior and executive leaders, and represents JLL Technology with credibility in client governance forums and business reviews. The SDM oversees the day-to-day management and operations of JLL’s Work Dynamics Technology application platforms on the account, ensuring stability, availability, and performance of JLL technology, managing platform support and maintenance activities, and driving opera
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description The Senior Director, Applied AI Solutions, leads the applied AI function within the AI Research Center (ARC), part of Gilead’s Clinical Data Science (CDS) organization in Drug Development. As CDS’s center of excellence for applied AI, this leader is accountable for the technical and product path from a prioritized AI use case defined by CDS functional organizations to a trusted, reusable capability in production — spanning discovery, experimentation, technical validation, first production release, adoption support, and measured value. The ownership model is deliberate. Business ownership of priorities, requirements, funding, process change, and workflow outcomes remains with the CDS and Develo
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology’s vision is to transform how the world uses information to enrich life, and our commitment to people, innovation, tenacity, collaboration, speed and customer focus enables us to fulfill our mission as a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community. The state-of-the-art memory and storage solutions we create help drive breakthroughs in scientific and medical research, power-saving innovations such as lights-out data centers, and technological advancements including artificial intelligence, machine learning, and autonomous vehicles. Key Responsibilities Define and evolve Micron’s corporate development strategy, including M&A thesis development, target landscape prioritization, and inorganic growth frameworks in partnership with senior executive leadership. Independently source, evaluate, and assess M&A, partnership, and strategic investment opportunities, including strategic fit, valuation, value-creation potential, risk factors, and integration considerations. Own the full deal lifecycle from initial screening and diligence to deal structuring, negotiation, executive-level recommendations, and post-close integration planning. Build and maintain a high-value external network of target company executives, founders, investors, bankers, private equity partners, venture capital leaders, and strategic advisors to support proactive deal origination and relationship-driven d
About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. At Goods and Services, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer and welcome qualified applicants from all backgrounds. About the job Goods & Services is looking for a Program Director to own cross-workstream delivery in a hands-on operational leadership role: you'll triage and delegate across multiple teams, hold owners accountable for completion, coordinate release packaging and cross-team dependencies, and mature production support model to handle both base functionality and new feature requests. Based in either South Carolina or Mexico City with travel between the two, this role requires consistent time in office. This role is embedded directly inside client organizations; working alongside client leadership and stakeholders day to day, not observing from the outside. It requires real comfort operating in large, complex, dynamic corporate environments and with incomplete information. Because this is a client-facing consulting role, success depends as much on credibility as an outside partner as it does on program mechanics; this person represents our firm inside the client's organization every day, and their judgment reflects directly on the relatio
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP Open is WPP's AI-powered marketing platform, helping teams move from insight and ideation through to the development and delivery of effective creative work at scale. We are building the trusted environment where the best of AI and human craft meet, so that when a creative chooses to work in Open, it is because Open genuinely makes the work better, not just faster. Done well, this means creative teams across WPP trust Open enough to bring their best thinking to it first, every time, rather than working around it. We are looking for a seasoned marketing and advertising creative technologist with a passion for building industry-leading products to join as a Director of Product for Creative and help lead the creative capability in WPP Open. This is a hands-on, practitioner-led product role for someone who has spent real time inside agency creative and production teams, using AI tools day-to-day to develop visual concepts, generate assets, produce video and iterate creative routes, not just experimenting with them in isolation. Sitting at the intersection of code, AI and craft, you w
DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Director of Engineering to lead the team responsible for how customers experience DeepIntent’s AI-powered, agentic platform for healthcare marketers. You will own the mobile apps that bring the platform to our customers end to end, and lead the engineering work behind AI product benchmarking in partnership with the Director of Product Management who owns that program. You will work closely with Product Managers and Engineering Managers and be accountable for the team’s delivery and outcomes. Engineering Leadership: Lead, mentor, and grow engineers and engineering managers, building a culture of ownership, quality, and continuous improvement. Mobile Apps: Own the strategy, architecture, and delivery of our iOS and Android apps, bringing conversational, AI-driven workflows to mobile with a fast, reliable, and secure experience. Mobile Release and Quality: Establish release processes, app store management, crash and performance monitoring, and usage analytics so the apps ship often and reliably. Benchmarking Support: Partner with Product to make AI product benchmarking repeatable, leading the team that builds the test harnesses, data pipelines, and dashboards that track quality, latency, and cost across releases. Product and Engineering Partnership: Work with Product Managers on roadmaps, success metrics, and releases, and with Engineering Managers on APIs, dependencies, and delivery. Execution and Del
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Executive Director, Client Experience Engineering oversees the myPBM platform in Pharmacy Services Segment in CVS Health. This role involves working with business stakeholders, technology teams, vendors, and external partners to align technology solutions with strategic goals and objectives. Lead a cross-functional team of technology professionals supporting portfolio assets and large data workloads on Angular & Java, Azure, and Google Cloud. Expertise in utilizing cloud technologies to develop and implement modern data domain solutions. Ability to analyze use cases and create innovative solutions that meet business needs. Partner and co-lead solution engineering discipline, guiding, and mentoring talent in implementing solutions across various technology platforms. Collaborate with stakeholders to understand business processes, challenges, and objectives, translating these into effective implementation plans. Assess issue risks and develop mitigation strategies to minimize impact on clients. Build and execute on the platform strategy to be best in class PBM solution. Provide strategic directions to develop and execute our modernization vision by creating single sources of truth within domain contexts. Innovate by adopting and implementing AI into business processes and software engineering. Focus on strategies to reduce the cost of ch
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